Every review we hold for the Warrington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHi
Just like to give a quick review of Belvoir Warrington
They took over from a different agency for my letting contract and so far have been excellent with repairs reported they do their best to help me and my family by keeping me informed of any visits and if they are convenient or not etc
Sadie has been especially good with communication and getting things done
So far so good
keep up the good work!
Norman · 5 April 2024
Agent replied · 31 December 2024
Wow, we're glad you had such a wonderful experience with us!
★★★★★ 3/5
GoogleIn terms of getting us moved in, no problem at all. Tend to reply very fast all good in that area. However, I’m currently £80 down due to a mis-communication. We needed a tree removing from the property before moving in which was agreed would happen. I was asked to get quotes etc.. I was then communicating this to the landlord through the letting agents. I asked to speak to the landlord directly as I was having to arrange the contractor but the landlord was paying. I wasn’t allowed to do so. Long story short, the contractor did the work, the landlord wanted to use someone else, and we ended up having to pay some of the bill.
Staff, Grace was great. Just a shame about the above. Not sure why I had to get a quote myself when I was moving from Leicester to Warrington.
Nathan · 1 January 2024
Agent replied · 31 December 2024
Hi Nathan, I am not sure what has gone wrong here. There has obviously been a miscommunication, we never ask our tenants to obtain quotes. Good to hear the service was great with Grace and thank you for your feedback.
★★★★★ 5/5
GoogleBelvoir are without doubt the best agents in Warrington. This is the second time that I have rented a property from them and the level of communication, professionalism and customer service is unparalleled.
Nothing is too much trouble, you always get to speak to someone who helps, and if they can't they make sure messages are passed to the right person.
I feel so welcome when I occasionally have to go in.
Also, my friend was struggling to find a suitable place and they worked above and beyond to get her a lovely apartment.
I think they set the standard that other estate agents can only dream of achieving. Top class
Paul · 1 January 2024
Agent replied · 31 December 2024
Hi Paul, thank you for the high star rating!
★★★★★ 5/5
GoogleI can’t thank the lovely team at Belvoir enough for all of their help securing my ideal home. Janette in particular went above and beyond to help me.. The property had a lot of interest but once I explained to Janette that it was only two doors down from my mums house, she did everything she could to make it work for me - even encouraging the landlord to accept my large lovable dog. She made sure that we were all happy with the results, with terms that suited all sides. I’ve been in here for two months now and couldn’t be happier. I also want to thank Grace for making the entire moving in process run smoothly, and even pushed for an earlier moving in date when I was too excited to wait! I’ve had an overall great experience with Belvoir professionally, but even on a personal level I think the ladies are fab! Just really lovely people!
Jayney · 1 January 2024
Agent replied · 31 December 2024
Wow, we're glad you had such a wonderful experience with us!
★★★★★ 5/5
GoogleI needed to find a flat very quickly and Belvoir were amazing at arranging things for me in a short amount of time. Dani was great and really helpful with sending forms over and asking any questions I had via email with quick responses. Alison especially was amazing with the paperwork and arranging a special request for me in which I had asked to change my move in day to a day earlier so that I could have the keys to the flat to move some things sooner. She kindly stayed behind after closing time to arrange this for me which was a very last minute request, so I am incredibly grateful and pleased with the service received.
The whole process was very fast and smooth and I especially liked the welcome box given to me to help me settle into my new flat. After moving into the flat, I received a call from Janette to see how I was doing and to make sure I had settled in which I thought was a really nice gesture. I have never felt so looked after by an Estate Agents, would highly recommend Belvoir 10/10 for professionalism and service.
Tanvi · 1 January 2024
Agent replied · 31 December 2024
Wow, we're glad you had such a wonderful experience with us!
★★★★★ 5/5
GoogleI have let houses over a number of years. I can say I have never experienced the professionalism and personal interest experienced with Belvoir in Warrington. Gary, the owner, visited me and gave me excellent advice to minimise expenditure and ensured the house was good to let. Janette, the Office manager continued and made sure that all the promises that Gary gave me were not only met but exceeded. The house was let virtually immediately (as promised by Gary). Alison, the Assistant Manager also exceeded my expectations emailing me, as required with full details. Grace and Dani competently and professionally handled any other issues. I strongly recommend Belvoir and now, would not consider anybody else. I let the house for just on two years. On my return to the house, it was in perfect condition.
Richard · 1 January 2024
Agent replied · 31 December 2024
Hi Richard,thank you for taking the time to leave a review for us at Belvoir Warrington. We're happy we could meet your expectations!
★★★★★ 5/5
GoogleThe team at Belvoir are great - they are very thorough and ensured that everything was sorted and safe at our property prior to the tenant moving in. After having bad luck with our home in the past, we are very grateful to Belvoir for making the renting process so easy for us and putting us at ease. Special thanks to Janette, Gary and Grace for their consistent communication and great customer service. Looking forward to a having them look after our property for the forseeable future.
Charlotte · 1 January 2024
Agent replied · 31 December 2024
Hi Charlotte, thank you for taking the time to leave a review for us at Belvoir Warrington. We're happy we could meet your expectations!
★★★★★ 5/5
GoogleCraig’s been great, we had some hold ups due to it being a listed building (and I suspect just some general hold ups with the solicitors) and Craig was very on top of things, easy to get a hold of, super helpful.
Alexandra · 19 July 2025
Agent replied · 23 July 2025
Dear Alexandra, Thank you for your kind words and five-star review! We're delighted to hear that Craig's diligent support made a positive impact during the complexities of your transaction. Your experience is important to us, and we're thrilled we could assist you effectively. If you need any further help or advice, please know that we're just a call away. Warm regards, The Belvoir Warrington Team
★★★★★ 5/5
GoogleBIG thank you to Gary Pemberton and the team at Belvoir Group for assisting in the sale, by auction, of my late in-law's house.
After a couple of false starts due to other agents overpricing the property, Gary & his team provided sound advice and support and ensured the successful sale of the property in a stress-free way.
I am more than happy to recommend Gary and his team if you are looking to sell a property.
Gary · 1 January 2024
Agent replied · 31 December 2024
Gary, Wow, we're glad you had such a wonderful experience with us!
★★★★★ 5/5
GoogleThank you all at Belvoir a special mention to Janette who has made letting our property a complete breeze from sorting out a suitable tenant and arranging repairs whilst we was out of the country. It has been a delight to work with someone who has great knowledge and is extremely efficient and professional at what she does. Would not hesitate to recommend .
Lynne · 3 August 2024
Agent replied · 31 December 2024
Wow, it's experiences like yours that really keep us motivated!
★★★★★ 1/5
Google*LANDLORDS BEWARE*
Do not let Belvoir Warrington manage your properties the team there come across really nice but they are just con merchants and try to get as much money out of landlords as they can. I had 2 properties with them for 2 years and all they did was try and get more and more money out of me. I am now with ashtons and they are 100% better and more professional and cheaper!.
John · 1 January 2024
Agent replied · 31 December 2024
Hi John
Thank you for your feedback.
I personally helped you to purchase your first 2 properties due to your unique employment. I offered help and advice, viewed both your properties for you and put you in touch with solicitors. All free of charge.
My Manager Janette Hughes guided you through the lettings process. Took calls from you evenings, Saturdays and Sundays. All free of charge.
You have paid for repairs which you were invoiced for. We do not levy our invoices.
Our terms of business and scale of charges are completely transparent and also on our website.
It is our job as letting agents to guide and educate landlords through the lettings process. It is difficult to control arising issues with tenants when a Landlord is also messaging their tenants.
Gary & the Belvoir Warrington Team...
★★★★★ 5/5
GoogleThank you Alison, Janette, Jean and Olivia for all your hard work and support. Thank you for always being at the end of the phone and helping us sort the new property. Couldn’t ask for better landlord agents, so much we stayed with you 🥰 …
Gem · 13 April 2025
Agent replied · 14 April 2025
Dear Gem, We're absolutely delighted to hear that you've had such a positive experience with us. Alison, Janette, Jean, and Olivia are thrilled to have made your property journey smooth and supportive. Our entire team takes pride in being there for our clients every step of the way. Thank you for choosing to stay with us and for your heartwarming review. The Belvoir Warrington Team
★★★★★ 5/5
GoogleThe sale of my property through Belvoir and in particular Craig was excellent. Craig constantly kept in touch with the solicitor and the buyer and kept me in constant touch with the sale of the property. I would like to add that if it was not for Craig I would have probably pulled out of the sale myself.
Thanks Craig for making my life easy, your approach to your duty is beyond belief
Paul
PAUL · 1 January 2024
Agent replied · 31 December 2024
Thank you so much for the positive review!
★★★★★ 5/5
GoogleI could not have wanted for a better service. From day one, Craig was excellent, quick, responsive, and professional.
The photos and virtual tour of our home were great and really helped secure a quick sale.
Unfortunately, the sale proved somewhat challenging, but thanks to Craig's tenacity we got there in the end. I would recommend 100% Belvoir and Craig if you are selling your home.
Jacquie · 5 May 2024
Agent replied · 31 December 2024
We are very happy we could provide you with a positive experience!
★★★★★ 5/5
GoogleCraig was great dealing with me buying my property always helpful made everything very easy to deal with 100% recommend👌 👍 …
Karen · 10 November 2025
Agent replied · 17 November 2025
Dear Karen, thank you so much for your wonderful feedback! We’re thrilled to hear that Craig made your property buying experience smooth and enjoyable. Your recommendation means a lot to us and we’re here to help wherever you need. Wishing you all the best in your new home! Warm regards, Belvoir Warrington.
★★★★★ 5/5
GoogleWe sold my mother's property with Belvoir Warrington. They were excellent, going over and above. No heavy sales pitch at the beginning. Chased all parties including solicitors. Communication was great throughout and if we needed advice, they were there. They made this sale much less painful than it could have been.
Steve · 1 December 2024
Agent replied · 31 December 2024
We are very happy to have provided you with such a positive experience!
★★★★★ 4/5
GoogleBelvoir sales & letting were great in and quite efficient in getting the work done before me taking possession of the property. Thanks to Alison and the team
Mike · 30 August 2025
Agent replied · 8 October 2025
We are thrilled you are happy with the service Belvoir Warrington have provided. Let us know if there's anything else we can do to assist you. We hope you are very happy in your new home. The Belvoir Warrington Team.
★★★★★ 5/5
GoogleMany thanks to John for helping me find my new home :) When I first viewed the property I couldn't visualise turning it into a home. John helped me visualise the opportunities the property had and with that i went for it. John had very good attention to detail which makes him perfect for the job. His energy was brilliant, I couldn't tell who was more excited to get the keys me or him and after 5 long months of waiting i can now finally crack open the bottle of Prosecco Belvioir gifted once everything went through. Strongly recommend John when it comes to viewing your first home :)
Rebekah · 12 February 2023
Agent replied · 11 February 2025
Hi Rebekah, we're so glad that we were able to go above and beyond your expectations!
★★★★★ 5/5
GoogleThis place is just amazing. I have some experience dealing with letting agencies in the UK and this place is the most professional by far. Everyone is super competent in what they do and also very eager to help. I would especially like to thank Janette, Alison and Phil for all their hard work towards my process. Again, these are very marvellous people. Highly recommended!!!
Saad · 6 March 2024
Agent replied · 31 December 2024
Thank you for taking the time to leave a review for us at Belvoir Warrington. We're happy we could meet your expectations!
★★★★★ 5/5
GoogleWe bought our house with this agency. Craig was simply amazing-professional, polite,always available if we had any questions or just needed advice.
I can not recommend Craig and his colleagues enough. He made a stressful process much more bearable! Thank you,Craig.
Tanya · 19 March 2025
Agent replied · 21 March 2025
Dear Tanya, We're thrilled to hear about your positive experience with Craig and our team! Your satisfaction is our top priority, and it's wonderful to know we could ease the stress of your home-buying journey. Thank you for choosing us and for your warm recommendation. We're always here for any future advice or support you may need. The Belvoir Team
★★★★★ 5/5
GoogleCraig was amazing from start to finish. He was so helpful and nothing was too much trouble. I would not hesitate to use Craig/Belvoir again
Yvonne · 10 September 2025
Agent replied · 8 October 2025
Dear Yvonne, Thank you immensely for your glowing review. It’s heartening to hear about your positive experience with Craig. Our team at Belvoir is dedicated to providing excellent service and we’re thrilled we met your expectations. We look forward to the opportunity to serve you again in the future. Warm regards, The Belvoir Team
★★★★★ 4/5
allAgentsVery friendly team! Move in
Very friendly team! Move in was smooth and key pick up was great - nice touch by including a move in hamper!
There were a few maintenance and appliance issues with the property after move in, and after a few calls to Belvoir they have now been resolved.
My only feedback point would be to be more thorough with the inventory and cleaning before new tenants move in to avoid having to resolve issues later down the line (e.g check that appliances such as a dishwasher actually work before new tenants move in and have the property cleaned if there are clear signs that this needed to be done).
Reece · 6 December 2024
★★★★★ 4/5
allAgents"Very friendly team! Move in..."
Very friendly team! Move in was smooth and key pick up was great - nice touch by including a move in hamper!
There were a few maintenance and appliance issues with the property after move in, and after a few calls to Belvoir they have now been resolved.
My only feedback point would be to be more thorough with the inventory and cleaning before new tenants move in to avoid having to resolve issues later down the line (e.g check that appliances such as a dishwasher actually work before new tenants move in and have the property cleaned if there are clear signs that this needed to be done).
Rospen · 6 December 2024
★★★★★ 5/5
GoogleCannot thank Net and Alison enough for finding us our perfect home, every step of the letting process was made so easy and straight forward due to the consideration and care by the team at Belvoir. We are made up with the flat we have recently moved into and we highly recommend anyone looking to rent or buy to use Belvoir if your looking for a fast, reliable estate agents with no hassle or stress and to be helped to find exactly what you need!
Thankyou so much!
Dan · 1 January 2023
Agent replied · 31 December 2024
Hi Dan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Belvoir Warrington.
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