Park & Bailey Warlingham reviews

★★★★★ 5/5

Google

Kim in Sales Progression was the one person in our leasehold sale who liaised with all parties and got things done. She was competent and efficient and worked hard to get us over the line while we grappled with incomplete information from the Freeholders, an overzealous buyer’s solicitor who quit as we approached exchange, and our own who disappeared completely as we approached completion!

Mary · 2 April 2026

★★★★★ 1/5

Google

Some time has passed and I now feel comfortable posting a review. As first time renters we didn’t know what to expect but the whole process did not feel right and we got a lucky escape, having now experienced a different agent. I found Sam to be a bully and manipulative. Simone was lovely but clearly Sam had the final say. They wanted my children’s full names, first initial and surname was not adequate for them, which would be kept with their age and new address on file. They could not provide an up to date data protection policy. They could not state who this information would be passed on to. No one is crb checked in the office. I was not comfortable with this and the information commissioner’s office agreed this was not right and should not be part of the contact. Sam threatened saying we would be pulling out of the contract and would loose our deposit if I did not provide my children’s first names. Feeling pressured I regrettably gave this information. Within 24 hours park and bailey pulled out of the deal because of an ongoing heating issue, refusing to say when this might be fixed and could move in. I suspect this issue was the real reason they did not have the contracts ready and why they were dragging their feet, I believe they were lying when they said they needed to speak to the landlord about my children’s first names. What landlord is going to want the first names of young children? They were beginning to stop using email to respond and suddenly would only respond on the phone. Difficult at the time as we had been given a move in date and had sold our house but thankfully a lucky escape in the end. Thank you for your response- I suggest you change your “requirements” to make them law abiding and inline with ICO recommendations which is advertised on your website. Have you included updating your data protection policy to add a specific sentence about minors personal details? I would be interested to know if you have a protection for these children through your hiring process as it is a “requirement”. Do you have up to date criminal record check all employees? Or is it quite possible that you could be giving personal information of children to a predator?

Alex · 16 September 2025

★★★★★ 5/5

Google

We went to look at this beautiful property as soon as it came on the market, Sam, showed us around and was very knowledgeable of the house and its' surrounding area. We made an offer on the property and Sam was so helpful and contacted us to let us know what was going on all the way through the process. When our offer was accepted we were absolutely thrilled. With out a doubt Sam will have a very successful career as an estate agent. 6 star review from us (if that was possible.!!!)

Office · 16 September 2025

★★★★★ 5/5

Google

We had a positive experience with Park & Bailey property agents in Warlingham and would recommend them to anyone in the process of buying or selling a property. The young man that arranged our viewings was Sam Peters...He was always punctual well dressed and had a very pleasant and professional manor. He conducted the viewings in a relaxed but informative way that wasn't intrusive. Thank you Sam.

Peter · 16 September 2025

★★★★★ 5/5

Google

I don't usually write reviews on customer services, but I have to say how professional Park and Bailey are, especially the manager Colin. I explained that after my husband's death last year, I was looking to return to the area to be closer to family. He had the time and patience to listen to what my requirements would be. Not once did he try and push me into viewing unsuitable properties. I would happily recommend Colin at Park and Bailey Warlingham.

Pamela · 12 January 2026

★★★★★ 5/5

Google

I have been working closely with Sam as my agent for acquiring a new property and he has been outstanding. Sam has always been consistent with his work, he has been showing all the properties he deemed fit for my requirements and even closed a great deal for my family. I would highly recommend Sam to anyone that is interested in buying or selling.

Nithin · 2 July 2025

★★★★★ 5/5

Google

Very happy first time buyer! I just want to say a huge heartfelt thank you to both Dean and Ann at Warlingham P&B. This was my 3rd attempt to get on the property ladder, after two previous attempts fell through. I cannot recommend Dean highly enough - he is super efficient, friendly and very helpful. Ann always ensured I received timely updates and made herself available to me, too. The entire process was so quick and well managed. I moved in just before Christmas and the kitties and I are eternally grateful. Excellent agents! Andy xx PS - the welcome to your new home gift box was much appreciated.

Theoriginalgoonie · 24 August 2024

★★★★★ 5/5

Google

Sam was brilliant showing us around a property we was interested in. Very knowledgeable about the local area and a pleasure to deal with. Thank you.

Jay · 28 February 2026

★★★★★ 5/5

Google

Sam was very accommodating and approachable, the property he showed me . I would recommend to anyone to go and see Sam. Many thanks.

Enis · 9 January 2026

★★★★★ 5/5

Google

Really pleased with the team at Park and Bailey, from the start they gave us good advice around the pricing strategy for our house, kept us up to speed on viewings and offers, and all along were great communicators keeping us up to speed on what’s happening with our sale.

Stuart · 17 June 2026

★★★★★ 5/5

Google

Sam is great and very helpful. He is trying his best to find me my dream house

Mike · 9 January 2026

★★★★★ 5/5

Google

I just want to give a huge shout out to Dean Clark & Alice Storrar who helped me purchase my first home! Thank you so much for your professionalism and assistance throughout the process.

Gemma · 29 June 2025

★★★★★ 5/5

Google

After having bad experiences with previous owners estate agents we found Park & Bailey extremely professional and efficient. We previously got the impression that estate agents in general work more alongside vendors but this was not the case with Park & Bailey, particularly Sam Bushell who was just great in all aspects from beginning to end. We probably consider using them should we sell our property one day. Many thanks

SARA · 24 August 2023

★★★★★ 5/5

Google

This is the 3rd time we are using the service from Park and Bailey, from buying a property to selling the property with them. All the services we received from them were professional, excellent communication, friendly, helpful and patient. Especially when we had difficult times last year, the whole team was there to answer all the questions we had, gave us good suggestions, and listened to our concerns.  We could feel that they genuinely care about all their customers and us. Thanks to Colin's many excellent advice and insights you gave me, and lead such an awesome team. Thanks, Sam and Dean went the extra mile throughout the process, you guys made this stressful process so much better. Highly recommended to anyone who is selling nearby!

W · 24 August 2022

★★★★★ 5/5

Google

The level of service we received from Park & Bailey Warlingham was absolutely amazing. Our sale was anything but straightforward but Dean and the team guided us through the sale and provided clear, honest advice. The marketing of the property was quick and painless and the whole sales team worked together. However, the aftersales is where they really demonstrated their quality. June in the Progression team was always available and in constant contact to guide us through huge obstacles and last minute issues. Her communication meant we never felt unprepared and were confident we could overcome any issues. My wife and I are so pleased and can't thank you all enough!

Mark · 16 September 2021

★★★★★ 5/5

Google

We recently completed a purchase on a property that was under Park & Bailey and I'm sure the team will agree it wasn't an easy journey! We weren't actually Park & Bailey's direct clients but we were so impressed by everyone, particularly Sam Bushell who was amazingly professional throughout the entire process from us viewing the property to the actual completion day. Sam isn't your average sales consultant, he was always transparent with us, told us how it was and was always responsive to our requests. The owner we purchased the property from was somewhat difficult to say the least, but Sam dealt with it very well. There were times when we couldn't get a hold of Sam (when he was busy with other appointments) but the rest of the team were just as brilliant (Dean and June). We wholeheartedly thank Sam and the team for everything and all the best with the future! Stay safe and healthy all.

Jennie · 16 September 2021

★★★★★ 5/5

Google

A big thank you to Dean and Ann who helped me with the process of being a first time buyer. I was kept informed of the progress throughout with regular updates. I cannot recommend them highly enough, friendly and very efficient.

Antony · 16 September 2024

★★★★★ 5/5

Google

My partner and I were buying a property through Park & Bailey Warlingham, as opposed to selling. Dean and his team were professional, thorough and communicated well all steps of the buying process throughout. We are grateful to Dean for making the whole process as smooth as it was.

Rob · 3 April 2024

★★★★★ 5/5

Google

Dean and Ann were incredibly helpful and knowledgable throughout the long drawn out process of house moving. They went above and beyond to facilitate the purchase despite a pair of abysmal solicitors and multiple last minute challenges. Would wholeheartedly recommend them.

Kieran · 1 April 2024

★★★★★ 5/5

Google

We have recently sold our flat through Park and Bailey and had an excellent service throughout. Many thanks to Dean and Ann at the Warlingham branch, great communication and efficient, highly recommended.

Andrew · 13 August 2024

★★★★★ 5/5

Google

A huge shout out to Colin who went above and beyond in helping with the sale of our house. First estate agent who I’ve ever met who proactively helped out on day to day support. Highly recommend

Siobhan · 5 March 2024

★★★★★ 5/5

Google

I have just sold through Park and Bailey Warlingham. We exchanged yesterday. I was very happy with them, they got us lots of interest, a great price and their progression of the sale has been fantastic, they have chased much more than my own solicitor or any others in the chain and kept me very well informed. Special thanks to Sam and June!

Gemma · 16 September 2021

★★★★★ 5/5

Google

We have just bought a property through P&B Warlingham and the service was excellent. They went above and beyond to help us out throughout the whole process and nothing was too much trouble. The completion team were also fantastic in chasing everyone down to get exchange finalized. Would definitely recommend. Special thanks to Dean and June for all of their hard work.

Adam · 16 September 2021

★★★★★ 5/5

Google

We liaised with P&B Warlingham whilst selling our property and we are extremely satisfied with the level of service they have provided. A special thanks to Dean Clark who was always there to pick up the calls and support us at all aspects during the process. Definitely recommend them.

Gursu · 13 March 2023