Every review we hold for the Wareham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAn excellent service provided by Alison at DOMVS, always did everything she could to help, quick to reply to emails with all the information as requested. Everything was handled with the utmost efficiency and she made the experience a very positive one. Thank you for helping in finally buying our dream home!
Nazia · 18 December 2023
Agent replied · 1 January 2024
Hello Nazia, thank you for such a great review we will make sure to pass your kind words onto the Wareham team. If you need any further advice or assistance do not hesitate to contact us on 01929 501500. Thanks, the DOMVS Marketing Team.
★★★★★ 1/5
GoogleBeware: 4/5 bedroom converted bungalow, Waterloo Road, Corfe Mullen
My partner and I viewed this property in summer 2019. We were going to put an offer in on the property but were beaten to it by a cash buyer.
Roll forward a couple of months and we had a call from the estate agents to say the property had become available again. We were eventually in a position to make an offer, which was accepted. We asked why the previous buyer had pulled out and were told by the estate agents (DOMVS) that they didn’t know, that the buyers pulled out on the day of exchange and didn’t give a reason. We accepted that and moved forward with our purchase. We were also told by DOMVS that our sellers would be prepared to move into rented accommodation in order to sell. We agreed a completion in February 2020.
As time went on, we had unreasonable demands made of us by the solicitor acting for our sellers, who claimed he was simply following his clients’ instructions.
Each time we bent over backwards to placate our sellers. Just before we were due to exchange contracts, we had a call from DOMVS. It was in their own words “frustrating and disappointing” news. Our sellers wanted to extend the completion date out to the end of April. Apparently, their new build would not be ready until that time and they couldn’t find anywhere to rent for a couple of months due to them having two dogs in tow.
I pointed out there were numerous holiday lets available that would welcome dogs, having made a 5-minute internet search for such properties. Apparently, our sellers would not budge and on the day of exchange we received an inflammatory letter from their solicitor’s saying unless we exchanged by 5pm the following day, agreeing to the extended completion of end of April or earlier on 14 days’ notice from our sellers, they would be pulling out.
Because of these unacceptable terms, we pulled out.
This is to our knowledge, two buyers who have now pulled out on the day of exchange.
UPDATE:
Since writing this review, a 'Response from the owner' was posted saying we understand I am in direct contact with Trisha Ashby-Rudd. Below is what I have received from Trisha since the collapse of our chain:
Tue 11:57
We have noted your comments, [the property] is no longer being marketed by us and wish you all the best for the future.
All the best
Tue 12:18
Please find attached a copy of the withdrawal letter for your files.
All the best
Additionally, I received a phone call today (Wed 11/12/2019) at 11:43 from their Dorchester office. The lady I spoke to did not identify herself, however, she did try to pass blame onto the respective solictors (although she denied that when I said that was what she was trying to do) and made a veiled threat of legal action under GDPR.
Perhaps you should have a closer look at GDPR before using it to make threats.
UPDATE:
Polly, as I recall you did not introduce yourself, but if you say you did then fine, it's not worth debating.
As regards your other comments, the threat you made was quite clear to me. I ceratinly wasn't under the impression you were looking out for my interests but yours.
As you are probably aware, my solicitor is not at liberty to speak freely to you, so would have given very little away without asking for my authority to speak to you (which she hasn't).
Finally, please see what GDPR does and doesn't cover.
I look forward to your update to my update to your update! Alternatively, you could just email me and take this off a public forum.
John · 28 May 2020
Agent replied · 28 May 2023
Response to update:
I did indeed call you today with a view to seeing what we could do in order to help you: I introduced myself as Polly Greenway, director of the company, so that you would be aware I was wishing to take a personal interest. You explained to me how angry you were with the sellers of this property and I am sorry if you were of the view that I was seeking to lay the blame on the solicitors as this is absolutely not the case. Equally, I was concerned that our clients would likely be unhappy that such private information including their address was being released in an open forum and my concern for you that they may seek advice on whether it was a breach of recent GDPR regulations: with everything else you are currently handling, you may not be aware of this. I have also investigated further with your solicitor; they are entirely happy that everything was done that could be done by the team at our Wareham office to resolve the situation. I accept entirely this has made an enormous impact on your future plans and I truly am sorry that it was not possible to conclude this successfully for all those involved in the chain. In view of the fact this is our clients’ private matter, any further communication will only be conducted directly with our office.
We understand that this has been utterly disappointing for you and that you are in direct contact with our Associate Director, Trisha Ashby-Rudd, based at our Wareham office, regarding this matter.
★★★★★ 5/5
GoogleBrilliant agency with a really professional and personal service. . In particular, Alison was super helpful - she really understood what I was looking for and took endless trouble to let me know of properties that fit my criteria without wasting my time (or hers) on ones that didn't. She was quick to respond, fixed issues; and made the stressful experience of finding a property actually enjoyable. Couldn't recommend her more highly.PositiveResponsiveness, Professionalism
Anne · 26 August 2021
Agent replied · 28 May 2023
Wow, what fantastic feedback for Alison and the DOMVS Wareham team. Thank you so much for taking the time to share your experience as a purchaser with DOMVS. I will share your kind words with Alison and the team, she will be thrilled!
★★★★★ 5/5
GoogleFrom the outset it was evident that Jon and the Domus team took a proactive and professional approach to the sale of our house. Viewings were well organised and followed up with useful and realistic feedback. The team’s liaison with solicitors was effective and we felt that our best interests were looked after throughout the process. Overall a positive experience which we would be happy to recommend to others.PositiveResponsiveness, Quality, Professionalism
Martin · 26 August 2021
Agent replied · 28 May 2023
Thank you for your review of the service you received from the DOMVS Wareham team for the sale of your house. I will pass your kind words on to Jon and the Wareham team, they will be delighted.
★★★★★ 5/5
GoogleJon and Trisha were amazing in the whole process and whilst appointed by the sellers did everything possible to assist us as the buyers. They kept us informed at all stages along the way and helped us navigate our way through the buying process. I have no hesitation in recommending DOMVS Wareham and the highly professional services of Jon, Trisha and the team.PositiveResponsiveness, Professionalism
Julian · 26 August 2021
Agent replied · 28 May 2023
Julian thank you so much for your kind words about the experience you have had buying a home with DOMVS. I will pass your kind words on to Trisha, Jon and the team, they will be thrilled!
★★★★★ 5/5
GoogleHighly Recommend!
Alison and Alex have been incredibly helpful. They took the time to provide valuable advice, answer our questions, and offer insights about the local market, all without any obligation. Their professionalism, knowledge, and genuine willingness to help really stood out. If you're looking for an estate agent who goes the extra mile, I’d highly recommend DOMVS.
Aditi · 4 March 2025
Agent replied · 29 December 2025
Hi Aaron, thank you ever so much for your lovely review. We are so pleased Alison and Alex were able to help and you're happy with our support. Should you need anything else, please don't hesitate to reach out. All the best, DOMVS
★★★★★ 1/5
GoogleCalled up twice asking for someone to come and do a valuation to put my house up for sale . Was told would get a call back . Never did obviously not interested
Mark · 30 October 2025
Agent replied · 29 December 2025
Hello Mark, we’re very sorry to hear about your experience and that you didn’t receive a call back, this certainly isn’t the level of service we are known to provide. Thank you for bringing it to our attention. If you’d be willing to give us another opportunity, we’d really like to put this right. Please contact our office directly on 01929 555300, or email contact@domvs.co.uk and we’ll ensure someone gets in touch with you promptly.
★★★★★ 5/5
GoogleAlison was excellent in assisting with our purchase through Domvs, holding the rest of the chain together when needed even though those transactions were not theirs. This made such a difference. A very proactive agent, just what you need!
Rick · 14 May 2023
Agent replied · 28 May 2023
Thank you, Rick! Alison really is great - we'll be sure to let her know about your kind words. All the best, DOMVS.
★★★★★ 5/5
GoogleDomvus acted in connection with a sale of a property available through a probate sale. Trish and her team were excellent and kept the matter on track, when it seemed we would lose the buyer. I would have no hesitation in reccommending Domvus
Simon · 29 December 2022
Agent replied · 28 May 2023
Thank you, Simon, for such a stellar review! We will be sure to pass on the lovely comments to Trish.
★★★★★ 5/5
GoogleExcellent interaction with both Jon Booth and Trish at Domvs in Wareham while we purchased a house in Harmans Cross. There were a number of issues to resolve and they were very helpful and understanding of our position as buyers resulting in a good outcome for all.
Many thanks,
Mike and Gillie.PositiveResponsiveness, Professionalism
Mike · 26 August 2021
Agent replied · 28 May 2023
Thank you so much for taking the time to write such a lovely review of you experience using the DOMVS Wareham team to buy your home. I will pass your kind words on to Trisha and Jon, they will be delighted!
★★★★★ 5/5
GoogleWe were dealt with by Alison Owens who had boundless energy and enthusiasm and a great knowledge of the property that we ultimately purchased.
I found the business, and particularly Alison, honest and open and responsive to any issues we were raising and pro active in any problem solving.
Well done!PositiveResponsiveness, Quality, Professionalism
Robert · 26 August 2021
Agent replied · 28 May 2023
Thank you for your fantastic feedback about the service you received buying a property through DOMVS Wareham. I will pass you kind words on to Alison, she will be delighted!
★★★★★ 5/5
GoogleTrisha is the most personable and genuine estate agent I have ever had the pleasure of meeting. She is efficient, yet gentle with her approach and you will find she is tactful whilst still getting things done. We felt she personally cared about our purchase going smoothly for both sides. I recommend Trisha as an exceptional estate agent.
Hattie · 28 May 2020
Agent replied · 28 May 2023
Thank you for such a lovely review Hattie!
I will pass your comments to to Trisha and the team at our DOMVS Wareham office, I know that they will be delighted.
★★★★★ 5/5
GoogleAmazing service and held our hands throughout the entire process.
A special thanks to Alison who was always there to help on even technical questions.
Thoroughly recommend this team and branch.
Spencer · 19 November 2023
Agent replied · 26 November 2023
Hello Spencer, thank you for this brilliant review. We are delighted you were pleased with our service and as a small family run business reviews like this mean a lot to us. We will make sure to pass this onto Alison and the Wareham team and do not hesitate to contact us in the future on 01929 555300. Thank you, DOMVS.
★★★★★ 5/5
GoogleExcellent service. I recently purchased my property through Domvs Wareham and the service I received was first class. Trishaw and her team were very helpful and professional. There were many problems during the purchase and Trisha worked tirelessly to resolve these hiccups. I would recommend their services and will definitely use them again in the future. Thank you Domvs (Wareham)!
Jeannette · 29 May 2019
Agent replied · 28 May 2023
Thank you for leaving a lovely review!
I will pass your comments to to Trisha and the team at our DOMVS Wareham office, I know that they will be delighted.
★★★★★ 5/5
GoogleBuying our first home was very exciting but we were also daunted by the prospect as we were not sure what to expect. Alison and the team were brilliant at keeping in contact, answering all of our questions and enthusiastic for the whole time. Thank you for all your help!PositiveQuality, Professionalism, Value
Harry · 26 August 2021
Agent replied · 28 May 2023
Thank you so much for such a great review the experience you had buying your first home. I will pass your kind words on to Alison and the DOMVS Wareham team, they will be delighted. Good-luck in your new home!
★★★★★ 5/5
GoogleBrilliant estate agent , professional and dedicated to their work.
As soon as you walk in, you get a very friendly and comfortable feeling.
Alison is super professional and very helpful.
Highly recommended them.
Fit · 21 May 2023
Agent replied · 28 May 2023
Thanks so much for the glowing review. We really appreciate it.
★★★★★ 5/5
GoogleFrom start to finish the team at Domvs wareham have been great. It’s been a long road selling and buying but I wouldn’t pick another agent to do it with, Domvs have been fab. Supportive, helpful and calming during the stressful bits, we are …
Ben · 26 March 2025
Agent replied · 25 August 2024
Thank you Ben for your kind words! We'll be sure to pass it onto the team. All the best, DOMVS.
★★★★★ 5/5
GoogleThe process of selling our property started in May 2022! We settled on DOMVS as our Estate Agent of choice, Trisha came along and the process started. We(DOMVS) finally completed on the sale of our apartment at the end of April after two …
Karen · 26 March 2025
Agent replied · 25 August 2024
Hello Karen, what an incredible review! We are delighted you were so impressed with our team and it was a pleasure to help you sell your property. We wish you all the best in the future and do not hesitate to contact us for anything property in the future. Many thanks, the DOMVS Marketing Team.
★★★★★ 5/5
GoogleThroughout the process DOMUS have been at the forefront with help and advice resulting in the sale of my property. Thank you to all the staff in the Wareham Office.
Sue · 31 August 2025
Agent replied · 29 December 2025
Thank you for your kind words. We’re so pleased the Wareham team could support you throughout and help achieve a successful sale.
★★★★★ 5/5
GoogleThe team at DOMVS Wareham was incredibly helpful, friendly and never tired of answering the many questions we had. The helped to make our purchase as smooth as possible and were very supportive throughout the process. Thank you very much.
Daniel · 28 May 2022
Agent replied · 28 May 2023
Hi Daniel, thank you for leaving a 5-star review for the Wareham team. We're glad they were there to help you throughout the process to keep it as smooth as possible.
★★★★★ 5/5
GoogleAlison and Trisha were professional, knowledgeable and extremely helpful during a very long journey of selling a house during lockdown. Their sense of humour and approachability made things much easier. I would definitely recommend the team at DOMVS in Wareham. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Hazel · 26 August 2021
Agent replied · 28 May 2023
Thank you so much for writing such a lovely review Hazel. I will share your comments with Alison and Trisha, they will be so pleased.
★★★★★ 5/5
GoogleWe are extremely grateful to Trisha, Shannon and everyone else in the Domvs Wareham office during the recent sale of our home in Lulworth. Our choice of estate agent was based on the clear and attractive way Domvs markets their properties, …
Jessica · 26 March 2025
Agent replied · 25 August 2024
Hi Jessica. Thank you so much for your kind words - we really appreciate them! All the best, DOMVS.
★★★★★ 5/5
GoogleExcellent service from the team at Domvs. Professional and ethical throughout the whole process. A big thank you to John for all of his hard work who made us feel at ease and in good hands throughout. We would highly recommend Domvs.PositiveResponsiveness, Quality, Professionalism
Natasha · 26 August 2021
Agent replied · 28 May 2023
Natasha thank you so much for writing such a lovely review! I will pass your kind words on to Jon and the team at DOMVS Wareham, they will be delighted.
★★★★★ 5/5
GoogleAlison was so helpful when we were searching for a property. Her knowledge of each property she showed us was exceptional. She was always ready with local information too, very helpful when you are from out of the area.PositiveResponsiveness, Quality, Professionalism
Susan · 10 January 2022
Agent replied · 28 May 2023
Thank you for leaving such a lovely review Susan! I will pass your kind words on to Alison, she will be delighted.
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