Fine and Country Ware reviews

★★★★★ 5/5

Google

Having used Fine and Country to sell the house . Our experiences have been amazing. Heather who was our agent was fully supportive and committed always liaising with us via email and telephone calls. I will not hesitate to recommend Fine and Country. From the time we had the house on the market we have had so many people viewing and Heather has always been there to show the viewers and we have been very happy with such professional service. The photos in the magazine is all worth it. Thank you for being an outstanding agent.

Danielle · 11 October 2025

★★★★★ 5/5

Google

Sara Poulton was always there for me through what was quite a difficult and unusual sale. Always happy to answer any questions and very informative. I would highly recommend Sara,she's a superstar!

Hilary · 11 October 2025

★★★★★ 5/5

Google

Great service from Heather at Fine and Country. She went above and beyond to help with the purchase of our new house by being really approachable, always on hand to give advice and communicating really well with us and relevant parties. We would definitely recommend Heather and her company to friends, family and all who ask for a recommendation. Thank you Heather!

Rebecca · 11 October 2025

★★★★★ 5/5

Google

Brilliant, we cannot recommend Fine & Country enough. Richard was amazing with our house sale, always contactable & going above and beyond to keep us updated with information. It is the second house sold with them & wouldn’t use anyone else. The professionalism & helpfulness you receive can’t be matched. They take the stress out of the process & you have full confidence in letting them do their thing. Highly recommend using Fine & Country, they are an amazing team.

S · 14 June 2023

★★★★★ 5/5

Google

We came by Fine & Country Ware after a pretty disastrous experience using another local branch (unprofessional, rude, borderline negligent), and quickly discovered that as they're working under a franchise model, you can have chalk and cheese experiences with F&C. Richard is superb. From minute one of introducing us to what has become our dream house, he was friendly, informed, attentive and generally excellent to work with. The opposite of the stereotypical Estate Agent. We also met Steve through the process who was an equally great operator (and lovely man with it). Not only was it a friendly service, but highly effective. Richard coached when needed, coaxed at other times and played the whole process perfectly to make it all work like clockwork. Not once did I feel I was being sold to, patronised, or manipulated. No hesitation whatsoever in the 5 star review, you'll find it hard to find better agents locally. Thanks so much Richard.

Chris · 14 June 2023

★★★★★ 5/5

Google

Having recently dealt with Heather on our house purchase, I have to say how well she handled the process. We found her to be an excellent communicator, empathic to our circumstances whilst always pushing to keep things moving forward. Overall, Heather made the experience as stress free as she possibly could and we would most certainly engage with her on any future house moves.

Daniel · 17 August 2025

★★★★★ 5/5

Google

Heather was personable and professional. She was diligent in sorting problems. I was updated on progress with the purchase of my new property and she met with me to explain how heating worked when she handed over the keys. Excellent work ethic.

Rhoda · 27 March 2025

★★★★★ 5/5

Google

An excellent experience with Fine & Country. Sara was very helpful throughout our house sale. Thank you!

Simon · 16 December 2025

★★★★★ 5/5

Google

Dealing with Sara from Fine & Country has been a positive experience all round. The property we hope to complete on in the coming months was described accurately and Sara communicated with us quickly to organise viewings and provide answers to questions. We were also grateful for the patience with us on what was a thorough and extended second viewing. I would be happy to recommend Sara and Fine & Country to others looking to move home.

Amit · 14 December 2024

★★★★★ 5/5

Google

If we could give more than 5 stars we would. We bought through Fine and Country Ware and Richard Cartwright was amazing. He recommended we look at a property that we hadn't originally considered, and his judgement was perfect...the house was eveything we wanted and more. Not only did he help us with our purchase but he also advised us hugely with selling our property where our agents were sadly lacking. It wasn't the easiest of moves due to others in the chain, but at all times Richard was supportive, helpful, tenacious in moving things forward, kind and reassuring (and very very patient!). We are finally in our perfect property and whilst we have no intention of moving for a very very long time, if we had to, Richard would be the agent we would turn to. Thank you Richard for everything you have done 🙏🏻

Tracey · 11 October 2024

★★★★★ 5/5

Google

We decided to trust our recent house sale to Heather of Fine & Country following a glowing recommendation from a friend, of the service she offers and then from our initial meeting with her. From the get go we valued Heather’s straightforward approach and advice. We had confidence in her experience of the market and hence in what she was telling us. We always felt that our house sale was her priority and particularly appreciated the fact that she personally handles the complete process … we think this is her superpower … she really is on top of the detail of the transaction and is only ever a phone call/ WhatsApp message away. Thank you Heather.

Fiona · 11 October 2024

★★★★★ 5/5

Google

Fine & Country Ware, Hertford and Welwyn delivered a truly five-star experience. Their team was warm, knowledgeable, and proactive, guiding us smoothly through our home sale. When we needed quick answers and calm reassurance, they were always there. Highly recommended.

Jen · 11 May 2026

★★★★★ 5/5

Google

Sara Poulton, I feel, went the extra mile in selling my cottage. She knew how to sell the property where 3 other agents failed. Complete personal ownership from instruction to completion Thanks Sara

James · 16 February 2026

★★★★★ 5/5

Google

I was actually the purchaser as opposed to the seller from Fine and Country but wanted to review as Heather from Fine and Country was exceptional throughout the process, which was, on occasion, tricky! She was always available, very knowledgeable and had the most up to date information throughout the chain which was brilliant. A real pleasure to deal and highly recommended.

Jon · 11 October 2025

★★★★★ 5/5

Google

Richard & Steve were professional, supportive and effective from the moment they valued our house through to the sale. They understood what we wanted to achieve with our property, it was a bit more complex due to additional land being sold, but they grasped our brief and conveyed that to interested parties. I highly recommend them and the team at Fine & Country to anyone looking to sell their property, they did a great job for us.

Ian · 14 June 2022

★★★★★ 5/5

Google

Heather Curtis was the agent at Fine and country who sold us our new house. I cannot give a more glowing recommendation. She struck the perfect balance of being communicative, informative and just plain helpful. She was an absolute pleasure to work with and gave up many bank holidays and weekends. Amazing service!

Zara · 14 May 2025

★★★★★ 5/5

Google

Great service from Fine and Country. Heather Curtis was there to help every step of the way and her knowledge and experience really showed. Thank you!

Susan · 5 March 2025

★★★★★ 5/5

Google

Great service from Heather and the team at Fine and Country Ware. Heather's involvement throughout the process, which wasn't without it's complications, kept our purchase on track and ultimately delivered the desired outcome for all parties.

Paul · 11 October 2024

★★★★★ 5/5

Google

We found Sara to be extremely helpful and patient in guiding us through the sale process. She always made herself available to us and reassured us when we had concerns. Always quick to respond to our queries and always had a cheerful manner. We were delighted with the service she gave us.

Martin · 11 October 2025

★★★★★ 5/5

Google

We have used Fine and Country Ware, Hertford & Welwyn many times now and would use no other Estate Agency to buy or sell. Their knowledge of the property market is second to none and they treat their clients with the utmost respect, are friendly and kind. They are professional, personable and give good sound advice. They keep involved with the sale and make sure things are on track at all times. Their communication is excellent, always reply to calls and follow up at every stage of the buying/selling process. We wouldn’t hesitate to recommend them.

Sarah · 16 November 2025

★★★★★ 5/5

Google

Excellent, responsive and helpful throughout the whole process from initial marketing to completion I must admit, when we first put our house on the market (an older character property, with its fair share of quirks), we initially used a certain colourful online agent, thinking "all you need is to have your house on RightMove". How wrong we were. After three months and not a single viewing, we went to Fine and Country Ware. They were excellent from the word go. They arranged exceptional photography, and liaised with us through the process of selecting the photos, fine tuning the description and finalising the brochure layout - offering advice but also letting us have our say. Within the first fortnight of the house going back on the market, we had several viewings - one of whom was very keen to buy the house. This prospective buyer was at very early stages of their house sale, so Darren at Fine and Country continued to work hard securing further viewings and keeping us informed of progress on all fronts, ensuing that we continued to receive viewings. Once the buyer was firmed up, we realised just how important it is to have a good agent. The support and advice we received from Darren and everyone else at Fine and Country continued right through to exchange and completion - always available to take our calls, and always calling back when they said they would. I was impressed at how Darren's colleagues also knew the details of our house and where we were in the process, so it always felt that you were being looked after, even if Darren was out of the office when we called. Particularly for us, having not moved house for many years, and in a slightly uncertain housing market, this level of service and guidance was invaluable - the time between agreeing and accepting an offer and the exchange of contracts was a particularly nervy time, due to no fault of our buyer or Fine and Country, but solely to problems further down the chain. We would wholeheartedly recommend Fine and Country, who at all times acted in our best interests but also worked well with our buyer, other agents within the (extensive) chain and the relevant solicitors, making the selling experience a positive one.

Richard · 15 June 2019

★★★★★ 5/5

Google

Richard and his team were terrific, got a good price & sold within 12 hours. Safe & professional, I would thoroughly recommend F & C Ware. Brilliant. Personal thanks Rich

Richard · 11 October 2024

★★★★★ 5/5

Google

Excellent service throughout. Steve and the team at Fine and Country marketed and managed our sale with exceptional professionalism. From the moment we engaged with Steve he offered sensible advise regarding selling our house. They dealt with every viewing on our behalf working around any timing we provided. Steve kept us fully informed regarding every aspect of the sale and made it easy for us to move under seven weeks from offer to completion, by ensuring he spoke to every part of our short chain (solicitors for both us and our buyers, aswell as the buyers, and the agents/solicitors for the property we were buying). Cannot rate Steve and the team more highly. Steve knows the industry - we bought the house we just sold through, from him, 14 years previously.

Kim · 11 October 2023

★★★★★ 5/5

Google

We have been really pleased by the way our house sale has been handled. Neil Wise has taken us through the selling process with great professionalism. He has been excellent at advising on all aspects of the sale and keeping us fully informed at every stage to completion. The sale has gone through very smoothly thanks to Neil and the team at Fine & Country. They come highly recommended!

Yvonne · 14 June 2020