Trusted Agent profile · Wandsworth
★★★★★
2,014 reviews across 2 platforms
12 Huguenot Place, London, SW18 2EW, Wandsworth, SW18 2EW
Part of Savills, see every office.
Savills's office in Wandsworth, at 12 Huguenot Place, is rated 4.2 out of 5 across 2,014 reviews on two platforms, including 195 Google reviews rated 5.0.
Tell us what you need and we'll put you in touch. Savills Wandsworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
GoogleHad a great experience with Rosie de Keyser at Savills Wandsworth looking for a property for our family. Have been using Savills now for the last 2 properties and very happy with their search-support and moving in process
Dear Fazrie Thank you very much for your review. It’s great to hear that you are so happy with Rosie, and the team. We remain at your disposal, as always. All the best in your new home
5/5
GoogleMandy at Savills was great. She guided us through the process and made sure it all went smoothly. She was very open and honest and responded very quickly to everything which we appreciated. This was a welcome change to our experiences with some estate agents in the past who have been very pushy and dishonest in some cases.PositiveResponsiveness, Quality, Professionalism
Dear Charlotte, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotCharlie was very helpful
Charlie was very helpful, prompt with replying to questions/requests, and personable. Thank you for the professional service
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSavills we’re superb especially Ian and…
Savills we’re superb especially Ian and Clare Bingham.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Clare and Ian
5/5
TrustpilotExcellent service from start to finish
Michelle Weaver and her colleagues provided an excellent service, both in finding potential buyers and (especially) in ensuring that our sale progressed successfully. Michelle followed up with other estate agents and solicitors in the chain. Without her hard work we would probably not have exchanged contracts for several more weeks. Her cheerful and positive approach was always reassuring when things looked bleak. We would highly recommend Savills.
Hi David, Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we exceeded your expectations.
1/5
TrustpilotBad efficiency
Bad efficiency, worst customer service ever. Wanted to get an air conditioning issue fixed, still could not get it fixed in 1 year. Do not rent the flat if it is managed by Savills.
We're sorry to hear about your experience. Please know that this is not the level of service we strive to provide. We would like the opportunity to make things right. Please reach out to us directly via email at socialmedia@savills.com so we can discuss your experience further and work towards a resolution.
5/5
TrustpilotTop property management services
We have rented two properties managed by Savills and have always received a first class service. Our current property manager, Terence Lane, is consistently responsive and regularly goes above and beyond to be accommodating. He recently helped us through our move into a new Savills-managed property and made the process as smooth as possible!
We really appreciate your kind feedback, Kevin. We are very pleased we were able to help and wish you all the very best.Regards,Terry
5/5
TrustpilotSold my flats at auction
Sold my flats at auction, excellent service from start to finish from Jay Jhumat. The whole process made easy and professional throughout.
Thank you for your kind words and for taking the time to post a review, M. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotVery pleased
Thought my offer/position would be immediately rejected but Lucy took it seriously and helped to make the purchase work. I appreciate that Savills are working primarily for the seller but they were genuinely helpful to us as purchasers. They were accommodating with multiple viewings, open with progress and professional throughout. We are very pleased with the process and would not hesitate to deal with Lucy again.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
1/5
TrustpilotI keep getting e-mail from this…
I keep getting e-mail from this compagny allthough i have never rented an appartment from them. I have noumerous times written that back to them, but they keep sending invoices. I have now written to my danish consumer counsil for their help with this. The next move is to write an english consumer counsil
We are sorry to hear this, and would like to resolve this. If you could email your details to socialmedia@savills.com we can investigate.
5/5
TrustpilotExcellent and efficient service
Excellent and efficient service. Ryan kept me fully informed at all stages.
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
GoogleHysen and Fiona have both been fab throughout the entire move in process. They’ve been so helpful and made moving in as easy as it could be. Very appreciative of all their hard work and help.
Dear Molly It’s invaluable to receive feedback generally, and we appreciate you taking the time. We would like to take the opportunity to wish you the very best in your new home. All the best
5/5
TrustpilotReally great experience
Really great experience. Charles and his team were very quick and prompt in all responses.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
GoogleAbsolutely exceptional service from start to finish. They managed the expectations of both parties superbly and were a pleasure to deal with. If you want an agent who will back up what they say with actions and get things done, then Savills Wandsworth are the people for you!PositiveResponsiveness, Quality, Professionalism, Value
Dear Ashley, Thanks for taking the time to provide a review for the Wandsworth office, it really is appreciated. It's great to hear the team are doing such a great job.
5/5
TrustpilotI dealt with Jess exley who was…
I dealt with Jess exley who was extremely helpful and professional. Jess was available at all times to answer questions and support. This really made things a lot easier especially considering it’s covid times. Very happy with the service I was provided and highly recommend.
5/5
GoogleI had the pleasure of working with Mary and Harry on a client's sale - they provided excellent support and are to be highly recommended.
Thank you for your 5 star review, it's very much appreciated!
5/5
TrustpilotPurchase through Savills Mayfair
The team at Savills Mayfair have been faultless from start to finish during our purchase, Claire Reynolds delivers a professional , no-nonsense approach and is clearly out to achieve the best result for her client but was always pro active and helpful with us as buyers , we would definitely want her acting for us on a sale.
Thanks Chris, it was our absolute pleasure. All the best.Regards,Claire
5/5
GoogleHad a great experience with Rosie de Keyser at Savills Wandsworth looking for a property for our family. Have been using Savills now for the last 2 properties and very happy with their search-support and moving in process
Dear Fazrie Thank you very much for your review. It’s great to hear that you are so happy with Rosie, and the team. We remain at your disposal, as always. All the best in your new home
1/5
TrustpilotBlatant disregard for covid restrictions
I was a tenant in a house that Savills were selling. Multiple members of the household were quarantining after a trip abroad, which Savills were well aware of, but they still brought elderly and vulnerable prospective buyers around to view the property. Not only was this a blatant disregard of the government restrictions, but also of the safety of the prospective buyers.
Hi, we're sorry to hear this. Please can you email further information and your contact details to socialmedia@savills.com so we can investigate this? Thank you.
5/5
TrustpilotPremium service from premium agents
Friendly & professional service from a great team of people who guided me through every step of selling my character cottage. Despite being a large firm I dealt with the same people who always answered the phone or replied to my emails. They're definitely not cheap but you pay for service.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
GoogleThank you Sarah & Jaspar for helping sell our family home in SW18. During difficult political times, with a lot of uncertainty in the market, you found numerous interested parties & managed to guide us through various offers and to a final completion in under 4 months. Good job.
5/5
TrustpilotLauren Sullivan is an extremely…
Lauren Sullivan is an extremely efficient agent and is always responding and reacting swiftly to any request or questions that I might have as a landlord.
5/5
GoogleMary Barrell at Savills is a star, highly highly recommend
Dear Oliver, Thanks for taking the time to provide a review for the Wandsworth office, it really is appreciated. It's great to hear the team are doing such a great job.
5/5
TrustpilotFiona
Fiona, our Property Manager from Savills, was always most helpful if and when we needed her. Our overall experience with Savills has been excellent from beginning to end.
We really appreciate your kind feedback, Audrey. We are very pleased we were able to help and wish you all the very best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills Wandsworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
