Trusted Agent profile · Wandsworth

Savills Clapham reviews in Wandsworth

4.2

★★★★★ Great

2,056 reviews across 2 platforms

57 Nightingale Lane, London, SW12 8ST, Wandsworth, SW12 8ST

Part of Savills, see every office.

Savills's office in Wandsworth, at 57 Nightingale Lane, is rated 4.2 out of 5 across 2,056 reviews on two platforms, including 250 Google reviews rated 5.0.

Google logo

5.0 / 5

250

Reviews on Google

This office

Trustpilot logo

1,806

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

My daughter has rented a property from them

My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained

Kate · 25 November 2020

Agent replied · 22 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

1/5

Trustpilot

Nice people. Ineffective service.

Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.

Peter · 4 July 2023

5/5

Trustpilot

I am severely autistic

I am severely autistic, they were very kind and considerate with regards to my needs. I am happy with the results and again how I was dealt with.

Hugh · 24 April 2024

5/5

Google

Dealt with lots of agents when we were buying in the area and Savills seemed like a cut above. Main contact was David Stafford.

Jack · 23 October 2021

Agent replied · 22 October 2024

Dear Jack, Thanks for taking the time to provide a review for the Clapham office, it really is appreciated. It's great to hear the team are doing such a great job.

5/5

Trustpilot

Good job Savills

Fiona at Savills has been an excellent help all the way through selling my Mother's property. She has been supportive, always on the end of the phone and prompt to answer any queries. We could not have expected any better.

Lesley · 28 June 2023

5/5

Trustpilot

The Sales team gets 5 stars

The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars

Mark · 5 July 2022

Agent replied · 22 October 2024

Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.

5/5

Trustpilot

Iv found savile's to be extremely…

Iv found savile's to be extremely helpful and professional, they have always kept me well informed of the progress of my sale I couldn't be happier and would highly recommend.

Clare · 24 January 2020

Agent replied · 22 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations

5/5

Trustpilot

This is a rating for Lauren Sullivan

This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.

DIDOG · 20 February 2024

5/5

Google

Brilliant service from Caroline and her team with great local knowledge and very easy to deal with.

Sheila · 24 October 2017

5/5

Trustpilot

Great working with Mike Churchill

Great working with Mike Churchill, efficient and professional. He followed up and even worked with us after hours to get the last document signed.

Dave · 21 June 2021

Agent replied · 22 October 2024

Hi Dave, it was our pleasure - and thank you for the great review!Regards,Mike

5/5

Trustpilot

Savills made buying my flat easy

Savills made buying my flat easy. Kathryn osland my advisor was a fountain of professional knowledge and made the sale go through without a hitch. Totally recommended

Richard · 5 April 2024

1/5

Trustpilot

Savills staff cannot be trusted

Savills staff cannot be trusted. They will tell you something different everyday about the availability of property. If you want to save time and money use any other agency but Savills.

Lorenz · 28 January 2019

Agent replied · 22 October 2024

Hi Lorenz, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

1/5

Trustpilot

Savills and their building manager are…

Savills and their building manager are totally useless and we pay lots of money for service charge every year, they keep ignoring us when we have a problem to ask for.

Chao · 27 January 2019

Agent replied · 22 October 2024

Hi Chao, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

5/5

Trustpilot

Savills did a great job of marketing…

Savills did a great job of marketing our property resulting in three offers at asking price in the first week of launch, resulting in a sale!

Heather · 2 December 2020

Agent replied · 22 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Had problems in the flat and Savills…

Had problems in the flat and Savills helped solve it very urgently! Thanks a lot

Customer · 15 September 2022

Agent replied · 22 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us,

5/5

Trustpilot

Quick & easy house sale!

Excellent and very smooth experience with my house sale. Well organised viewings and regular communication with feedback from prospective buyers. Would definitely use Savills again!

H · 21 January 2021

Agent replied · 22 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Excellent service by Sholto with…

Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.

Chris · 24 February 2022

Agent replied · 22 October 2024

It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto

1/5

Trustpilot

absolutely awful company

absolutely awful company, not sure who was chasing payment today but they were so rude shouting down the phone at our receptionist! don't know how they get business being that rude!

Anita · 21 June 2018

Agent replied · 22 October 2024

Hi Anita, we’re sorry to read your review. Please can you email more information to Carole Bratt, Director of Client Relations, at CBratt@savills.com, so that we can investigate this? Thank you.

4/5

Trustpilot

Professional, responsive, fair

I have had a great experience throughout my tenancy with Savill's, both with Melissa and Tami. The communication has been smooth, helpful and the few issues I experimented with the property have been quickly fixed. Thank you :)

Eugenio · 21 June 2023

5/5

Trustpilot

Happy with Savills service from the…

Happy with Savills service from the first contact until the contract with our new property. Thank you

André · 9 May 2022

Agent replied · 22 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Excellent team and first class service

Excellent team and first class serviceVery efficient Extremely nice to deal with Highly recommend them

Henry · 26 July 2022

Agent replied · 22 October 2024

Thank you, Henry - we appreciate your lovely review.

5/5

Trustpilot

A top class service I highly recommend

A top class service I highly recommend. Alfie & Sascha

Alfie · 31 January 2023

Agent replied · 22 October 2024

Thank you, Alfie & Sascha - we really appreciate your review!

1/5

Trustpilot

Terrible customer service

I tried to just buy a house for £975,000. I am an expat with cash. The Savills agent was the rudest cretin I have ever come across. Clueless and incompetent.

RB · 9 September 2018

Agent replied · 22 October 2024

Hi RB, we are sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.

1/5

Trustpilot

Liars

The absolute worst. Made promises to us that we would get the house we need badly. Tricked us and lied about an exclusive time clause. Disgusting.

Olivia · 19 June 2020

Agent replied · 22 October 2024

We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this.

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