Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing service from David at Savilles nightingale office.
We were recommended this office from a friend and was the best decision we made.
The product knowledge this team has of the business is fantastic.
We already had a difficult time being with a competitor who was very unhelpful and wasted 3 months of our time with no feedback.
We were visited by a Marie at Savilles who provided visited is and before the end of the day provided a valuation to us which was accepted.
The marketing was completed with in a week and then this was passed on to David who came took over the file and advised us exactly what he will be doing from start to finish.
A lot of product knowledge and very professional I felt very confident from this point we made the right move to join Savilles.
David kept regular contact with myself with weekly updates and what was happening with the market bearing in mind we were in a pandemic.
Once the viewing started it was all handled efficiently no fuss good notice period great service.
Once the offers started then all parties were on board with back and forth until final positive outcome.
All in all 3 months from state the finish we were very happy with the outcome and I would like to thank Savilles for their hard work and great attitude to work it makes a big difference.
Thanks
NicholaPositiveResponsiveness, Quality, Professionalism
Nichola · 23 October 2021
Agent replied · 22 October 2024
Dear Nichola,
Thank you so much for your kind words. We wish you all the best in your new home.
★★★★★ 5/5
GoogleMarie and her team were absolutely fantastic from start to finish. They were all really committed to the sale process, arranging viewings as soon as possible but always being considerate to our own requirements. Once the sale was agreed, Marie supported us fantastically every step of the way through a complicated and difficult transaction. Her commitment and customer service is second to none. You will not feel alone in this confusing process! We are so grateful and we definitely couldn’t have done it without her and her team. We’ve used other agents before (including an online agent) and while we were worried about the commission, we can tell you it is worth the money for the service you get from Savills! Thank you!PositiveResponsiveness, Quality, Professionalism
Samantha · 23 October 2021
Agent replied · 22 October 2024
Dear Samantha,
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
GoogleWe had such a pleasant experience with Savills, and in particular our negotiator Eddie. He was extremely responsive and professional, listened to us and got a good understanding of our needs and so was able to offer us the perfect property for our requirements. He was engaging and enthusiastic throughout the entire process and we always felt valued and advocated for. I would recommend Savills without hesitation and would like to say a special thanks to Eddie for his professionalism.PositiveResponsiveness, Quality, Professionalism, Value
Fehintop · 23 October 2021
Agent replied · 22 October 2024
Thank you very much for taking the time to leave a review. On behalf of Eddie, and the team, we wish you well in your new home
★★★★★ 5/5
TrustpilotThe service provided by Savills Mayfair…
The service provided by Savills Mayfair was exceptional. They were professional, thorough, always attending to queries whilst also friendly and courteous. This, particularly in the context of the challenges presented by the Covid-lockdowns and involving pricing reduction discussions which were all carried out in a respectful manner. Efficient all round.Claire Reynolds, in particular, has exceptional work ethic and professional integrity. She was knowledgable, sensitive and pitched the right tone.Ellen Auletta, her PA, was always helpful, efficient and pleasant, focussed in great detail to take on board and resolve floor plan discrepancies.All in all, Savills performed above expectations from the start to the final completion.
K · 29 September 2021
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Claire and the Mayfair team
★★★★★ 5/5
TrustpilotGreat experience
We had a great experience working with Oliver Hudson throughout our tenancy. He was always responsive, professional, and genuinely helpful whenever we needed support. We really appreciated how smoothly everything was handled from start to finish.
Martina · 6 May 2026
Agent replied · 27 May 2026
Thank you so much for your review, Martina. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotPaige was AMAZING!!
Paige was amazing! She was friendly, patient, kind, flexible, very helpful and understood quickly what we were looking for. There was a specific requirement I had about the flat we wanted and she was so thoughtful about it. Not at any point did I feel pressured to settle for something that I wasn’t sure about. I can’t recommend her enough. She is going to be my go to person- if and when we move ! We love the place! Thank you Paige!!!!
Customer · 24 September 2021
Agent replied · 22 October 2024
Thank you for such a lovely review! It was my pleasure, and hope you are happy in your new home.Regards,Paige
★★★★★ 5/5
GoogleWe could not recommend Daniel and Savils enough!
Daniel Clubb provided us excellent service throughout our property search from beginning to end. He went out of his way multiple times to help us out and responded quickly to any queries we had, making the whole process extremely efficient and easy! Thank you Dan!
Conor · 26 March 2024
Agent replied · 22 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours
★★★★★ 5/5
TrustpilotGlobal Relocation Assistance
The Savills team have been like a family to us after a major global relocation during clvid restrictions. I was able to find a wonderful place to live from Hong Kong and manage the whole move in advance seamlessly. Rebbeca Leigh and her team have looked after all our needs, helped welcome us to the area. Thank you for your professionalism, clear communication and help finding solutions in what has been a very unpredictable period of time.
Joe · 22 February 2022
Agent replied · 22 October 2024
Thank you for taking the time to provide feedback. I am glad to have been able to help because I know that a major move can be very stressful. If there is anything you need, please feel free to get in touch.Regards,Rebecca
★★★★★ 4/5
TrustpilotGreat service from our property manager
Our property manager, Shan, helped us when we had concerns with our flat and kept us in the loop throughout when she was arranging solutions with our landlord. Thank you for your great help and brilliant service !
Katie · 15 April 2026
Agent replied · 27 May 2026
Thank you for your kind words and for taking the time to post a review, Katie. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
TrustpilotSavills Carlisle, Cumbria
After my personal circumstances changed and selling my house I was looking for a property to rent. I found a beautiful rural property for rent by Savills on the outskirts of Brampton, Cumbria and quickly requested a viewing. On the evening of my viewing I was met by Mathew from the Carlisle branch who allowed me to view the property on my own while he waited outside due to Covid restrictions. Mathew was very pleasant, professional and answered all of my questions. I was very impressed with the property which had been redecorated to a quality standard.The next day I contacted the Carlisle Branch to officially give notice of my interest in the property. I spoke with Judith Chambers Rural Lettings Manager) who was an absolute pleasure to deal with. Knowledgeable, personal and enthusiastic she made the experience of applying for the property stress free. Reference checks were completed quickly and efficiently and I was formally offered the tenancy within 5 days of applying by Judith which I accepted. I have since settled into my new home. I cannot recommend Savills Carlisle highly enough and would like to thank Judith and Mathew for their professional and very personal service.
Ryan · 8 August 2021
Agent replied · 22 October 2024
Thank you for your kind words, Ryan. We wish you all the best in your new home!Regards,Judith, Matthew and the Savills team
★★★★★ 5/5
GoogleA fantastic service from Mandy who went above and beyond. Would thoroughly recommend for anyone selling. David and Adam were also great with their knowledge of current market pricing and benefits of sealed bidding. I really feel like they achieved the best price possible in a difficult market with great advice. I felt like this was a real partnership.
Camilla · 23 October 2023
Agent replied · 22 October 2024
Dear Camilla,
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleI couldn’t recommend Savills in Clapham more highly. They were incredibly efficient and managed to get a sale agreed on our house with a few weeks from looking round. Libbi and her team were charming, helpful and a pleasure to work with throughout. Thank you for making what can be a very stressful process as easy as could be!
Mungo · 23 October 2023
Agent replied · 22 October 2024
Dear Mungo,
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours,
★★★★★ 5/5
TrustpilotJob Well Done
I’ve just sold my flat in the Riverside Quarter , Wandsworth through Savills’s Chris Ashman-Adams. While Savills commission charge is a tad superior to that charged by the competition , you get what you pay for. Chris kept me wellInformed through the many trials and tribulations of selling a property that is the hallmark of the current English system of conveyancing . He was proactive when required and liaised well between the various moving parts as well as keeping me up-to date as things progressed positively and occasionally less so . All in all a job very well done .
Paul · 1 July 2021
Agent replied · 22 October 2024
Thanks Paul, really appreciate the review - and very happy we made things a bit easier for you!Regards,Chris
★★★★★ 5/5
TrustpilotWorking with Claire Reynolds
I have just completed the purchase of a property in Connaught Village and had the pleasure of working with Claire Reynolds, a Director of Savills. Claire played a critical role in ensuring that the transaction progressed smoothly, liaising between my Clients and the Seller to discuss and agree various (non-legal) points. As well as always being available and willing to assist, Claire was proactive in a way that some agents are not. Any seller would be fortunate to have Claire representing them and, as a solicitor, I look forward to working with Claire again whenever the opportunity arises.
Leah · 29 June 2021
Agent replied · 22 October 2024
Thank you for such a kind review, Leah. I really enjoyed working with you and wish you all the best for the future.Regards,Leah
★★★★★ 1/5
TrustpilotMy review for this business is apparently elsewhere
For some reason the atrocious review I left of savills.co.uk has got detached and attached to Savills PLC which is stated never to have been claimed. You can read it in the reviews for Savills PLC or go via my profile.Incidentally you will see the email address Savills give here ends @savills.com so they are the same business. I did comment that they have no communication skills but luckily they are no longer managing the building I live in.This is my original review:Savills 'manage' the building I live in. Very patchily indeed.The worst things are their communication and attitude to customers. They routinely ignore emails. They even ignore complaints. When I asked for the complaints policy the building manager told me to address complaints to him so I replied that I wanted to complain about him because he had ignored five emails including one headed complaint.If you get a parcel delivered sometimes they tell you, sometimes they don't. Frequently they just send you a warning that they will return it because you haven't collected it. Some of the concierge staff literally have no idea of what they are doing - I was told they were agency staff which is not a reason, they still need to give them an induction.There are damp patches on the walls. The carpets are filthy.There is a deficit this year of 500,000 sterling on the service charge and I am not seeing what it's been spent on.I am eight weeks into my second complaint to head office. The first they ignored half of it. This one they've ignored completely.In all seriousness avoid this company, I can't decide whether they don't give a damn or are genuinely incompetent.Update 21.6.21It is hilarious that Savills asked me to contact them. If they had any clue they would know that I already have, they investigated my complaint atrociously, and ultimately the redress scheme forced them to apologise to me.Avoid them.
John · 23 June 2021
Agent replied · 22 October 2024
We are sorry to hear this, if you like could you email us further details and the office/contact you were dealing with we can investigate this. Email: socialmedia@savills.com
★★★★★ 5/5
TrustpilotCharlie Rogers offers excellent service
Charlie Rogers is very helpful and always responds fast to attend to customers' needs. He helps to secure my tenant's tenancy and help solving tenant's problem at the same time, facilitating my choice of bed frame for the tenants as well as offering options for me to choose. He also helps to liaise with relevant government tax departments to solve my tax problem. All in all, I find Charlie a reliable staff offering excellent customer service. Well done, Charlie!
Angel · 25 August 2021
Agent replied · 22 October 2024
Thank you for the lovely comments and please be aware I am always happy to help!Regards,Charlie
★★★★★ 5/5
GoogleWe recently had the pleasure of buying a property that was being marketed by Savills. The process was ran by David and his team. All in all, it was a very smooth transaction with David showing great professionalism and a desire to help us (the buyers) as much as was required. I would highly recommend David and Savills. We will certainly be contacting David as and when we come to sell our property.
Orlando & CressidaPositiveResponsiveness, Quality, Professionalism
Orlando · 23 October 2021
Agent replied · 22 October 2024
Dear Orlando,
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.
★★★★★ 5/5
TrustpilotAdel Viragh-Zsupan
Hello. This is to say that for three years now Adel Viragh-Zsupan has been our coordinator for the rental of The Mount in Whitchurch and both my husband and I have been extremely pleased with her work. Adel has always been on top of everything, being extremely good at reacting quickly in urgent situations. She is a good listener, always trying to do as much as possible to satisfy us and at the same time being very understanding of the tenants’ points of view. Her help has been invaluable to us these past years. Thank you!
Marie · 18 May 2021
Agent replied · 22 October 2024
Dear Mrs White, Many thanks for taking the time submitting a 5* review for me. I’m pleased to see that you are happy with the service I have been providing. It’s been an absolute pleasure working with you, both you and your husband are highly respected clients of ours and we are always pleased to do business with you. All the very best, Adel
★★★★★ 1/5
TrustpilotVery Bad Service
Very Bad Service, We rented one of their shop in Plymouth. We rented for 5 years and rent paid quarterly. Lease finish date was 10 December but rent was paid for extra days due to quarterly date system but once lease finish and we empty shop, they refused to pay extra money which was paid. Below is email which she told me before so i can make rent complete and later they will refund but now NO refund and they refused .Good Morning, Your lease is set to terminate on 10th December 2020 Please can you make payment for September quarter invoice, once your lease has expired credits will be raised and the balance will be refunded. Kind RegardsBrad Its really bad thing for such big company
Vakul · 14 May 2021
Agent replied · 22 October 2024
We are very sorry to hear about your experience. You review has been passed onto the correct department for investigation.
★★★★★ 1/5
TrustpilotDisgraceful company
Disgraceful company, in particular Jeremy Lamb and Steven Morrish who dispite both myself and my daughter leaving them telephone messages and emails last week regarding a property we are interested in that failed to sell at the January auction, clearly you couldn't care less and failed to contact us to arrange a viewing.
Harleydavidson · 12 February 2024
Agent replied · 22 October 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate all input, whether positive or negative, as it helps us improve our services.We're truly sorry to hear about your experience. Please know that this is not the level of service we strive to provide. Your concerns have been taken seriously, and we would like to know more - please email further detail to socialmedia@savills.com so we can investigate.Update: we hope that we have provided a resolution after contacting you.
★★★★★ 5/5
TrustpilotSelling your home is not easy
Selling your home is not easy. No matter how organised and how relaxed we were at the onset, the process is stressful and fraught with unforeseens, but Tom Bedford was the most wonderful agent we could have hoped for. He worked hard to keep both parties on track from the initial offer through to completion. His calm, honest, charming and cheerful demeanour made entire process infinitely easier. We have recommended him to all our family and friends without hesitation.
Mrs · 7 July 2021
Agent replied · 22 October 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Tom
★★★★★ 5/5
TrustpilotClaire Reynolds
Claire Reynolds has been in the real estate business for 16 years and loves her job. You can tell - she is extremely good at it and I have never seen her without a big smile. I have been very impressed with her professionalism at every step of selling our family house. At the start of the process we got three different valuations and hers ended up being spot on. She and Savills' PR department worked very hard to present our property in the best possible way - I was very pleased with the listing particulars and our post received over 8,000 likes on Savills instagram account.Claire gave me feedback after every viewing, remained positive and Savills sent regular updates on progress. Claire had a targeted approach - the first viewer through our front door ultimately was our purchaser with her second viewer just as keen but, due to Covid, slightly behind in timing.So many prospective purchaser’s now have buying agents. Claire and her expertise weights the odds in your favour. She also worked to protect us from the inevitable static that can arise in the period between a successful offer and exchange as a result of the purchaser’s surveyor, architect, buyer’s agent and solicitor all trying to get the very best for their client. She is commercially minded and drives the deal forward with an iron fist in a velvet glove. Claire is very supportive and every interaction I have ever had with her ends by her saying “ Please let me know if there is anything else I can do to help”. Her recommendations of two conveyancing solicitors (ours had retired to Malta) and a removals firm were all excellent.It goes without saying I cannot recommend Claire highly enough - and will be doing so to all my friends.
Anne · 20 April 2021
Agent replied · 22 October 2024
Thank you for such a kind review, Anne. It was our absolute pleasure and I wish you all the best in the future!Regards,Claire
★★★★★ 5/5
GoogleWe had a great experience working with Mandy to find a flat- she was extremely professional, responsive and friendly - she was patient showing us lots of appropriate properties and eventually finding us the perfect flat! Also big shout out to Adam who made sure we completed as planned!
Sophie · 25 April 2024
Agent replied · 22 October 2024
Such a pleasure Sophie. Wishing you well in your new home.
★★★★★ 5/5
TrustpilotHow to make moving home a pleasure
Extremely pleased with the superb service we received from Melissa Gallagher in handling all aspects of our home sale. Whatever issues occurred Mellissa remain calm and super efficient in the way we moved towards a firm sale. We were kept informed of progress and appreciated the personal service we received. My wife and I were highly delighted with the service received from Savills overall and in particular Melissa. Howard & Myra Greenwood
H · 20 June 2022
Agent replied · 22 October 2024
Thank you so much for the review, knowing you were happy with the service makes it that much more special. It was an absolute pleasure to work with you, and I wish you all the best!Regards,Melissa
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