Trusted Agent profile · Wandsworth

Marsh & Parsons Tooting reviews in Wandsworth

4.3

★★★★★ Great

1,070 reviews across 2 platforms

29-31 Upper Tooting Road, London, SW17 7TS, Wandsworth, SW17 7TS

Part of Marsh & Parsons, see every office.

Marsh & Parsons's office in Wandsworth, at 29-31 Upper Tooting Road, is rated 4.3 out of 5 across 1,070 reviews on two platforms, including 241 Google reviews rated 4.8.

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4.8 / 5

241

Reviews on Google

This office

Trustpilot logo

829

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ash Hustings has been very helpful in…

Ash Hustings has been very helpful in answering all my queries.

Sally · 10 October 2024

Agent replied · 28 December 2024

Dear Sally, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley

5/5

Trustpilot

Jasmin is a great help

Jasmin is great, she’s been very helpful. Quick replies and always helps me with whatever query I have.

Rachel · 12 June 2024

Agent replied · 23 October 2024

Dear Rachel, Thank you so much for your 5* review regarding your experience with Jasmin and the team. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Great customer focus

Tor has been very supportive and professional in helping me with the renting out of my property. I highly recommend his expertise and help.

Laura · 6 February 2024

Agent replied · 23 October 2024

Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Google

I have worked with Jonty on two occasions to find a suitable property for my needs. Both times he has been patient, professional, informative and personal. A true gem in the market and an asset to Marsh & Parsons Tooting.

Andrew · 9 November 2022

Agent replied · 8 November 2024

Hi Andrew, thank you so much for taking the time to leave us your kind review! We're delighted that you are happy with your experience and will be sure to pass your feedback onto Jonny and the rest of our team in Tooting. All the best, M&P

5/5

Trustpilot

Tatiana has been really helpful in…

Tatiana has been really helpful in helping solve issues with our rental and getting things fixed promptly.

OB · 21 June 2024

Agent replied · 23 October 2024

Dear Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Victry was really great at…

Victry was really great at communicating all necessary information and was very patient and responsive which made my experience with moving much easier. Thank you

Anonym · 11 January 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a lovely review regarding Victry. Kind regards, Lesley Alford Customer Relations Team

5/5

Trustpilot

Helpful, friendly customer service

I’m in a situation where I have to relocate quickly, and Tatiana has been providing a very prompt and helpful service. It’s much appreciated!

Emily · 1 February 2024

Agent replied · 23 October 2024

Dear Emily, Thank you for taking the time to leave a lovely review regarding Tatiana. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Property Management

We are pleased with the property management support we've received from Debbie Lewis. Her responsiveness and commitment to keeping us informed as needed are greatly appreciated.

Maria · 22 July 2026

5/5

Trustpilot

Tenancy Manager Jasmin Popalzi

My Tenancy Manager Jasmin Popalzai is very professional and helpful always with fast response.

Mustafa · 5 August 2024

Agent replied · 23 October 2024

Dear Mustafa, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Always helpful!

Will is always helpful when any issue occurs with our letting. Would highly recommend him and the team for any tennants looking to let.

Joshua · 24 January 2024

Agent replied · 23 October 2024

Dear Joshua, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

1/5

Trustpilot

Avoid at all costs

We have been dealing with Marsh & Parsons as renters for almost two years now and they are absolutely terrible. There is no urgency for any request even if it is something important such as the heating being broken for days, they seem completely incompetent at dealing with anything and have horrible communication. Our landlords are clearly frustrated with them but I'm sure it is a hassle to change. Avoid!!!!

Alexandra · 3 January 2023

5/5

Trustpilot

Edward was great throughout our…

Edward was great throughout our tenancy, thank you!

Alexandra · 20 November 2025

5/5

Google

Professional and hard working estate agents. Achieved asking price in tough sales market. Thanks to JP, Harry and the team!

George · 12 April 2024

Agent replied · 8 November 2024

Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Tatiana was very helpful throughout the…

Tatiana was very helpful throughout the process of the Tenancy change of occupation and was always willing to help.

MLou · 26 April 2024

Agent replied · 23 October 2024

Dear MLou, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Daniel has been very helpful and quick…

Daniel has been very helpful and quick with responses when dealing with my queries.

Nishtha · 26 July 2024

Agent replied · 23 October 2024

Dear Nistha, Thank you for taking the time to leave a wonderful 5* review. Daniel will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Baran Mehmet was very helpful and…

Baran Mehmet was very helpful and responsive.

Linda · 12 November 2024

Agent replied · 28 December 2024

Dear Linda, Thank you for taking the time to leave a lovely review regarding Baran. Kind regards, Lesley

5/5

Google

After a lengthy search for a buyer in a challenging macroeconomic climate, Michael at M&P Tooting was thoroughly professional and efficient getting the property sold!

Nicholas · 14 December 2023

Agent replied · 8 November 2024

Dear Nicholas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Almost across the finish line and due to complete on my property. Harry and the M&P Tooting team have been great to work with, supporting me through one buyer who pulled out of the purchase and then lengthy legal issues with my new buyer. Harry's involvement in the last few stressful days before exchange definitely helped focus everyone's minds and resolve the outstanding issues.

Ian · 11 June 2024

Agent replied · 8 November 2024

Dear Ian, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Emilia was amazing would definitely use again!

James · 20 November 2025

4/5

Trustpilot

Thanks Abdullah

Regarding the whole matter with my fridge, I have to say that Abdullah was great and persevered till the problem was solved In the best possible way!

Paraskevi · 21 October 2023

Agent replied · 23 October 2024

Dear Paraskevi, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Derbhla Slevin was very helpful when I…

Derbhla Slevin was very helpful when I had a few issues with my property. Would use Marsh and Parsons again

Sarah · 23 March 2024

Agent replied · 23 October 2024

Dear Sarah, Thank you for taking the time to leave a wonderful 5* review. Derbhla will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team

1/5

Google

We recently completed a purchase for a flat that Marsh and Parsons Tooting were the agents for - we found their approach to the transaction to be incredibly counterproductive. The undue pressure put onto us (and our solicitor) by the agent, chasing us for activity when we were waiting on things from the other side and providing inaccurate/contradictory information caused issues with the transaction, making the whole process unnecessarily stressful.NegativeQuality

Jack · 9 November 2022

4/5

Trustpilot

Victry Simbo

Victry Simbo, the tenancy manager, provided expert, efficient, and friendly assistance, in enabling me to renew the Landlord's Gas certificate on my property.I always appreciate good communication and in this instance it was made very easy by prompt email correspondence, quick action, and a phone call to follow up.A satisfactory experience, I am grateful for the professionalism of Victry in this matter.

Customer · 8 July 2024

Agent replied · 23 October 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Hollie was very helpful and always looking for feedback to help narrow down our search for properties.

Luke · 12 May 2024

Agent replied · 8 November 2024

Dear Luke, Thank you for taking the time to rate your service with our Tooting office. Kind regards, Lesley, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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