Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKev was a great agent
Kev was a great agent. Even though we didn't end up going with their properties he was timely, honest and not pushy. Very responsive and clear about what each property offered in benefits and drawbacks.
Kane · 1 November 2024
Agent replied · 23 November 2024
Thank you for the kind words! I'm glad to hear you felt well-informed and supported throughout the process, even if it didn’t lead to a match this time. It was a pleasure working with you, and if you ever find yourself looking again, I’d be more than happy to help. Best of luck with your next steps!
★★★★★ 5/5
TrustpilotLetting of property
I had an excellent experience with Knight Frank. I dealt with Vinnie Selvakumar - he was professional, understood my requirements, and was able to obtain a great outcome for the let of my apartment. I would thoroughly recommend him.
Reza · 29 August 2024
Agent replied · 22 October 2024
Dear Reza,Thank you for the lovely review.It was a pleasure to assist you in your renewal.Thank you again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotEfficient Rental Process
A great experience with the rental process all thanks to Zuzanna who showed us all we asked to see (and many more apartments to get a feel for the building). Many thanks. Quick / efficient process.
A · 9 October 2024
Agent replied · 22 October 2024
Thank you so much for your lovely feedback. It was so lovely to meet you and I’m thrilled we could find the perfect property for you! Wishing you all the best. Zuzanna
★★★★★ 5/5
TrustpilotRenting with Knight Frank - Very good experience
I rented a flat with Knight Frank and had a very pleasant and smooth experience thanks to Christopher Robson. Chris has been really great through the whole process, so professional, efficient, helpful and reliable. He made my life so much easier by being clear, transparent, available and fully committed to his work. I have been a tenant for many years and can say with no doubt that Chris has been the best agent I have ever had to deal with. Thank you again and will definitely recommend Knight Frank services.
Melina · 10 March 2020
Agent replied · 22 October 2024
Hi Melina,Thank you for taking the time to leave a review. It was a pleasure helping you with the process and pleased you love your new apartment! Please do get in contact if I can help at all now or in the future!Chris
★★★★★ 5/5
TrustpilotI am very pleased with the service of Mr Edwin Chan
I am very pleased with the service provided by Mr Edwin Chan , Knight Frank Tax Consultant . Edwin is very efficient in handling my rental tax submission for the last few years and he is always ready to assist whenever I raise any queries . I was truly impressed when he took the efforts to e mail and call me on some tax issues when he was on sick leave !! His professionalism truly reflects on Knight Frank’s global brand name . Thank you Edwin for all your help :)) Adeline
Adeline · 4 March 2020
Agent replied · 22 October 2024
Hi Adeline,Thank you very much for your review. It was a pleasure to assist you so please do not hesitate to e-mail and call me whenever you have tax issues, as I am here to assist you. Kind regards,Edwin
★★★★★ 5/5
TrustpilotJust amazing
Just amazing! Worked with Summer White on renting out one of our properties. Not only did she over deliver but she made us feel important, valued and listened to what we wanted. Tailored service from an amazing group. Would not recommend highly enough!
RAHUL · 6 June 2024
Agent replied · 22 October 2024
Dear Rahul, Thank you so much for your kind words. I am delighted that we have found great tenants for you. Please let me know if there is anything else I can assist you with in the future.Best wishes,Summer
★★★★★ 5/5
TrustpilotGreat service!
Knight frank have helped me a lot when it comes to property management and checking whether everything is running smoothly. There was no problem with the apartment I am staying at. And when I reach out for any issues, they received and reply the email immediately.
Lysa · 10 April 2024
Agent replied · 22 October 2024
Dear Lysa, thank you for the nice review and loyalty to Knight Frank. This was the utmost pleasure to work with you and fulfil your expectations. Hope to work with you more in future. Anastasiia
★★★★★ 5/5
TrustpilotCharlotte has been amazing and has…
Charlotte has been amazing and has helped us with our renewals with ease. She was very prompt with her emails and negotiated really well on our behalf. It was a relatively easy and quick process - all thanks to Charlotte!
Neha · 25 July 2024
Agent replied · 22 October 2024
Thank you so much for your kind words. It has been a please working with you. Please don’t hesitate to contact me should you require anything further.Kind regards Charlotte 020 7483 8338
★★★★★ 5/5
TrustpilotTimely and Thoughtful Service
We worked with Charlotte Mackintosh over the 2 years of our tenancy and she was very responsive and nice to work with. Our flat had a number of issues and she was able to help us navigate them in a timely manner.
Not · 18 June 2024
Agent replied · 22 October 2024
Thank you for your kind review. It is a pleasure working with you. Charlotte
★★★★★ 5/5
TrustpilotWalid is a an asset on a rental journey
I would like to start by saying I would a 100% recommend Walid. He goes above and beyond his scope of a letting agent. Walid ensures that the moving process is smooth and ensures that the delivered property meets the standards that he has set….which are high.
Susie · 13 March 2024
Agent replied · 22 October 2024
Dear Sue,Thank you for your kind words. I am pleased that I was able to play a small part in ensuring your move went as planned. Best,Walid
★★★★★ 5/5
TrustpilotBrigette from renewals
Mr. Brigette Bulan is very sincere and enthusiastic. He is the most reliable partner who always prepares the best solution for his clients and achieves it successfully. I would like to thank him for all his excellent support and recommend him to everyone.
Amy · 29 May 2024
Agent replied · 22 October 2024
Dear AmyThank you for your kind words. It was a pleasure assisting with the renewal of your lease.Kind regardsBrigette
★★★★★ 5/5
TrustpilotWriting regarding Allan McSween who was…
Writing regarding Allan McSween who was an absolute professional in every regard. He dealt with a deposit dispute promptly and efficiently, with the utmost courteousness and was more than willing to help- as well as displaying experience and fairness. A real pleasure to work with him. Thanks Allan.
Donna · 16 February 2024
Agent replied · 22 October 2024
Thank you so much Donna for your kind words. It was really lovely and a pleasure working with you, and I’m extremely elated with the outcome of the deposit dispute. If you ever need our services again, please do not hesitate to get in touch with us. Kind regards, Allan
★★★★★ 5/5
TrustpilotOutstanding performance from Knight Frank
This is my third or fourth time reviewing Knight Frank and every time I repeat that the exceptional work of the team has made the rental of my property hassle free . I would like to thank Regvita Burdiniene for her outstanding management of our property .
Maryam · 7 March 2024
Agent replied · 22 October 2024
Thank you for your kind words, it really does mean a lot to receive such great feedback. It was my pleasure looking after your property.Kind regards,Regvita
★★★★★ 5/5
TrustpilotDear Nadine and Lizzie,
Dear Nadine and Lizzie,I got the welcome hamper!Your service is very thoughtful. The details are in place! Today is the happiest day since I checked in! Thank you very much for your help! Best wishes,Amber
Amber · 7 October 2024
Agent replied · 22 October 2024
Thank you so much for the kind words Amber. It was a pleasure working with you and your family and we hope you’ll be very happy in your new apartment! Lizzie and Nadine
★★★★★ 5/5
TrustpilotInés Santos was a wonderful agent who…
Inés Santos was a wonderful agent who helped us find a lovely flat. Unlike many other agents she was great, not pushy at all, very supportive and informative. I’m very impressed with the professionalism and quality of service at Knight Frank, it’s at another level!
Steph · 12 April 2024
Agent replied · 22 October 2024
Hi Steph, it was a great pleasure assisting you in securing the flat, I hope you and Nick are loving it! All the best, Ines
★★★★★ 5/5
TrustpilotI had a fantastic experience renting a…
I had a fantastic experience renting a new apartment with Louna. They were professional, responsive, and truly dedicated to finding the perfect place for me.Louna understood my needs and preferences, showing me several options until we found the ideal apartment. Their knowledge and attention to detail made the process smooth and stress-free.I highly recommend Louna to anyone looking for a new home. Thank you for helping me find my perfect apartment!
Caden · 30 July 2024
★★★★★ 5/5
TrustpilotGreat all round service, a second time
I have used the Knight Frank team in Bath (Francesca Leighton Scott, assisted by Steve Dean and Phoebe and Florence) on the sale of my village cottage. It is my second time working with this team and the service has been every bit as good as previously, tailored for the different style of property and type of buyer. As previously, the essence of the property was well understood by Fran and Steve, brilliantly captured in photos and text, and conveyed successfully to the market. Great communication and strategising throughout, culminating in a sale at the asking price. Who could ask for more? Highly recommended.
Tim · 18 November 2024
Agent replied · 22 October 2024
Thank you so much for this Tim, it is great to know that our collective efforts as a team are creating such a positive experience for our clients as this is exactly what we strive to do! We have all thoroughly enjoyed working with you to date and look forward to continuing to build this relationship in the future. Kindest regards, Fran, Steve, Phoebe, Florence and the Bath Knight Frank team.
★★★★★ 5/5
TrustpilotThe whole process of selling our property
The whole process of selling our property was a pleasant one.
Chris · 9 September 2026
Agent replied · 22 October 2024
Hi Chris, thank you for your kind words and for trusting us with the sale of your home. We hope you are loving life in The Cotswolds, and would love to stay in touch.
All the best,
James Ackerley, James Godley and the rest of the Knight Frank Guildford team
★★★★★ 5/5
TrustpilotWell done Jade!
Highly recommend Jade at Kensington branch - we found her to be very efficient, personable and reliable. She is a great communicator and has helped us to achieve a very smooth sale.
SF · 16 November 2024
Agent replied · 23 November 2024
Dear SF,I’m delighted that you’ve had such a positive experience subsequent to instructing us. I look forward to working together with you both again in the future.Best wishes,Jade & the Knight Frank Kensington team!
★★★★★ 1/5
TrustpilotExtremely Disappointed Tenant Experience, Avoid Renting with Knight Frank
I am a tenant in one of Knight Frank’s Hampstead properties, and my experience has been nothing short of a disaster. For over a month, I have been living without a functional bathroom sink, a leaking shower that causes water to pour into the living room below, and a massive hole in the living/dining room ceiling.Despite numerous polite and professional attempts to contact Knight Frank, my concerns have been repeatedly ignored. These are uninhabitable living conditions, made even more unacceptable considering the substantial rent I pay for this property.This is not an isolated incident. Over the summer, Knight Frank left me with persistent leaks for over two months and the same unresolved hole in the ceiling for more than a month. Now, with the holiday season around the corner, there is no progress in sight. Hosting friends and family was one of the main reasons I chose this flat, but I have been unable to have anyone over for more than three months this year. I am now facing the prospect of spending Christmas alone, ashamed of the state of my home.Knight Frank has shown zero accountability. I have not been offered any compensation for this ongoing ordeal. When the water was completely turned off, they didn’t even provide temporary accommodation or alternatives. I was left to brush my teeth and wash up in café bathrooms, an utterly unacceptable situation for any tenant.This is a serious warning to anyone considering renting with Knight Frank. Their lack of professionalism, responsiveness, and basic human decency has turned what should be a comfortable home into a source of constant stress and frustration.Bianca Matei
Bianca · 15 November 2024
Agent replied · 23 November 2024
Dear Bianca,We are really sorry to hear about your experience. A member of the team will be reaching out to discuss this further.Please accept our apologies again.Knight Frank
★★★★★ 5/5
TrustpilotA wonderful experience
Summer was incredibly helpful and flexible while we were searching for a rental property. She was excellent at communicating via email, phone and WhatsApp. I felt as though Summer genuinely cared about finding us a home, which was very refreshing.
AR · 1 July 2024
Agent replied · 22 October 2024
Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience while searching for a rental property. It was my pleasure to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleMy partner and I completed on our first flat today. Maisie at Knight Frank Wandsworth has been amazing throughout the process. I don’t think we would have completed today if it wasn’t for her help liaising with everyone involved. Thank you so much Maisie!
Sam · 17 April 2024
Agent replied · 17 April 2026
Dear Sam.
Thank you for your lovely review.
It was a pleasure assisting you on your property journey.
Please do reach out if we can ever help in the future.
Best wishes,
Maisie and the Knight Frank Wandsworth team
★★★★★ 5/5
TrustpilotAmazing Service from Josh Ward-Brickett
Josh has been nothing short of exceptional in his work with his clients. He has some of the best service I have seen amongst property managers and always provides good advice while delivering efficient and effective solutions whenever problems arise. Thank you for your work.
Ja · 28 March 2024
Agent replied · 22 October 2024
Ja thank you very much for your kind words. I am extremely glad to be able to deliver a best in class service and will continue to do so. Best wishes, Josh
★★★★★ 5/5
TrustpilotGreat - responsive and professional
Great support and professionalism throughout our tenancy. Highly recommended
Jess · 17 September 2026
Agent replied · 24 September 2026
Dear Jessica,
Thank you for your email and review your kind words are appreciated. It was a pleasure to be able to assist you with any issues at the house during your tenancy.
Kind regards,
Catrin
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