Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHappy to recommend Summer White
Knight Frank have yet to find a tenant for our property after some weeks which is disappointing but Summer White is an excellent addition to their Wandsworth office. She is polite and friendly and importantly keeps me updated about any viewings which is much appreciated.
Caroline · 6 September 2024
Agent replied · 22 October 2024
Dear Caroline,Thank you so much for your kind words. Rest assured, we are doing everything we can, and I’m confident that we will find the perfect tenant for your home.Best wishes,Summer
★★★★★ 5/5
TrustpilotGreat experience
With a couple of weeks left for my house search, I reached out to Vinnie from Tower Bridge regarding a property I was interested in. From there, things were exceptionally smooth. He helped me arrange back to back viewings to the property, got done with the paperwork swiftly, and now I'm going to be moving in. Thanks Vinnie, for the great service, professionalism and speed!
Keshav · 13 July 2023
Agent replied · 22 October 2024
Dear Keshav,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie
★★★★★ 1/5
TrustpilotLiterally I have never received such…
Literally I have never received such consistently poor service as I have endured for over a year now with Knight Frank. It literally beggars belief how poor the service is. Absolutely zero contact, no accountability, no follow up. I have dealt with agents in my area for 15 years and have never experienced anything like this. Consistently sub par service, almost unbelievably so.
Julia · 22 September 2025
Agent replied · 24 September 2025
Dear Julia, I am so sorry to read this - please could you contact me on my email address so that we can look into the issues in detail and make improvements? We can then arrange a call if you would prefer?
Kind regards
Suzanne Vickery
Customer Experience
suzanne.vickery@knightfrank.com
★★★★★ 5/5
TrustpilotPurchase through Knight Frank Stratford
We recently purchased a property through Knight Frank in Stratford, the process was straightforward and we received excellent service from all the team. Giselle was our main point of contact as the sale progressor and she was very attentive, keeping us up to date & being readily available to speak to.
Richard · 20 May 2024
Agent replied · 22 October 2024
Thank you for your kind words Richard. We are delighted to have helped you with your purchase and hope you’ll be very happy in your new home. It was a pleasure to work with you.
★★★★★ 5/5
TrustpilotThank you Shannon
I am indebted to Shannon (a business support co-ordinator) for helping me navigate a particularly tricky end of tenancy deposit situation which, thanks to her calm kind professionalism, resulted in a satisfactory outcome. It was a pleasure dealing with her - many thanks Shannon!
V · 17 September 2024
Agent replied · 22 October 2024
Thank you so much for your kind words, Venetia. It was truly a pleasure to assist you, and I'm delighted that we were able to reach a positive outcome. If there's anything else you need in the future, please don't hesitate to get in touch!Thank you!Shannon
★★★★★ 5/5
TrustpilotJames and Oriel were incredibly helpful…
James and Oriel were incredibly helpful and, unlike most other agents we have dealt with, did not push us to make ever higher offers to secure the property. They were a delight to deal with and we will certainly be using them in future when it comes to letting our own property.
Chris · 17 April 2024
Agent replied · 22 October 2024
Thank you for the kind review, Chris.Please do let us know if we can help with anything else at all.Best wishes,James & Oriel
★★★★★ 4/5
TrustpilotMy agent Chloe Andrew’s made what could…
My agent Chloe Andrew’s made what could have been a negative and tedious experience into a very positive one as she was a great buffer between me and what I would have considered over compliance !
Oisin · 7 May 2026
Agent replied · 28 May 2026
Thank you Oisin for your kind words. I am so thrilled we managed to get everything sorted.
Thank you again.
Chloe
★★★★★ 5/5
TrustpilotBig thanks to Laura and Harriet
Big thanks to Laura and Harriet for all their help in recently finding us new tenants for our rental property. As always, they handled the whole process very professionally, keeping us fully updated on all matters throughout. Thanks again!
Susan · 22 November 2024
Agent replied · 22 October 2024
Thank you Susan for this lovely review. It is a pleasure working with you too and we are delighted to have achieved another great result for you and your husband. Looking forward to the next one! Laura
★★★★★ 5/5
TrustpilotGreat service
Katie S has been superb throughout our rental property search. Friendly, prompt and extremely clear when communicating what could otherwise be quite complicated! Thanks Katie and thanks Knight Frank for being so efficient and making this a smooth process so far.
Jodie · 22 October 2024
Agent replied · 23 November 2024
Dear Jodie,Thank you so much for such lovely feedback, it has been such a pleasure working with you and Jemma!Best wishes,Katie
★★★★★ 5/5
TrustpilotCovent Garden Review
We have been in this apartment since November 2021. Lee Murad has been our managing agent for all this time. He has been first class in every measure. He has been polite and courteous, he has kept us informed of all issues impacting the tenancy and he has been respectful of our privacy.
John · 26 March 2024
Agent replied · 22 October 2024
Thank you John for your review. It is a pleasure working with you, and I look forward to the years to come. Lee
★★★★★ 5/5
TrustpilotJamie-Leigh and the Knightfrank team
I have been dealing with Jamie-Leigh and her team from knightfrank for a number of years now and I can truly say she has been brilliant throughout the process of renting our property I would highly recommend dealing with Jamie-Leigh and the Knightfrank team.
Eamonn · 4 September 2024
Agent replied · 22 October 2024
Dear Eamonn,Thanks for your kind review and for remaining such a loyal client.It has been a pleasure to help you with the last four tenancies and we look forward to helping you again in the future.All the best,Jamie-Leigh
★★★★★ 5/5
TrustpilotExcellent Wandsworth Property Manager - Regvita
Regvita has been so attentive as our property manager! She always follows up promptly and keeps us posted regularly. Regvita went out of her way to help explain areas with renting that we were not aware of as first time renters in the UK. Would highly recommend her services.
Becky · 7 June 2024
Agent replied · 22 October 2024
Dear Becky,Thank you for your lovely review, it's always a pleasure assisting you.Thank you again.Regvita
★★★★★ 5/5
TrustpilotAmazing experience as always
Amazing experience as always. It is quite a wise choice to leave the property managed by KnightFrank especially for those oversea landlords who have flats in the UK to be taken good care of. In particular thanks Chervon for swift response, helpful advice and excellent expertise in proceeding all the works, which makes KinghtFrank the best among its peers in E14 area according to my experience over recent years.
Y · 29 January 2023
Agent replied · 22 October 2024
Thank you for your kind words Yaoyin, it is a pleasure working with you and I am always here to help. Best wishes, Chervon
★★★★★ 5/5
TrustpilotEllie Fieldwick is a star!
I cannot rate Ellie Fieldwick highly enough - her attention to detail, professionalism, enthusiasm & passion shone throughout the sales process. She genuinely cares & we would not hesitate to recommend her or work with her again in the future. Thanks Ellie & Knight Frank!
Susanna · 13 August 2024
Agent replied · 22 October 2024
Thank you for trusting us with the sale of your beautiful home. It’s been a pleasure to work with you, and we really appreciate your kind comments.All the best, Ellie & the Knight Frank Oxford team
★★★★★ 5/5
TrustpilotAwesome and Wonderful Experience
Awesome and Wonderful ExperiencePost moving into the property as well. The experience has been truly amazing. My property manager Anik Ruparelia has been extremely helpful. Has been very patient with my questions and always has provided me the required details. Thank you so much for all your help:) Regards,Sri Bharat
SRI · 13 May 2024
Agent replied · 22 October 2024
Thank you for the kind review Sri Bharat! We will continue to assist you as best as we can.Best wishes,Anik
★★★★★ 5/5
TrustpilotI had the pleasure of using Knight…
I had the pleasure of using Knight Frank especially Sarah Rynne and Sam from the Wapping office twice, who were super professional, responsive, and supportive. Their communication was always clear and made the entire leasing sign up and setup seamless. Highly recommend. Thank you, Sarah and Sam, much appreciate all the support.
Amir · 3 April 2024
Agent replied · 22 October 2024
Hi Amir,Thank you so much for your kind review. We both really enjoyed working with you again and we wish you all the best in your new home!Sarah & Sam
★★★★★ 5/5
GoogleGood experience all round. KF found a strong buyer for my house very quickly. Personalised support throughout.
Kate · 11 September 2026
Agent replied · 11 October 2026
Thank you for your kind words, Kate. We are so pleased to have helped secure a wonderful family for your home, and they are equally delighted. We wish you all the very best with your move and the exciting new chapter ahead.
Best wishes
Maisie and the Knight Frank Wandsworth team
★★★★★ 5/5
TrustpilotKnightFrank Experience
James was a pleasure to deal with from start to finish. He was very accommodating when organising viewings, went out of his way to answer any question we had at every stage of the process and provided useful advice alongside this. A very professional and personable experience!
Leah · 2 July 2024
Agent replied · 22 October 2024
Thank you so much for the kind review, Leah.It was a very smooth process, so thank you for your cooperation.Please do let me know if I can help with anything else in the future.Best wishes,James
★★★★★ 5/5
TrustpilotMove in arrangements
Move in process was smooth, Kyrsten - my dedicated manager was very kind and helpful throughout the process.
Mahesh · 4 September 2026
Agent replied · 24 September 2026
Hello Mahesh,
Thank you for your kind words, we hope you enjoy your new home. If you need anything further let me know.
Kind regards,
Kyrsten
★★★★★ 5/5
TrustpilotExcellent experience overall
Excellent experience overall - fantastic availability, communication, support and attention to detail throughout the whole process!
Adrian · 17 September 2026
Agent replied · 24 September 2026
Thank you so much for your incredibly kind words. It was an absolute pleasure helping you with the sale, and thank you for your patience and perseverance. I’m delighted that I could make the process feel a little less stressful along the way.
William and the Knight Frank Oxford team
★★★★★ 4/5
TrustpilotThe office quickly responds to & fixes…
The office quickly responds to & fixes issues with communication between ourselves & Knight Frank. Much appreciated. Daniel Lloyd is our new Property Manager & we’re very happy with how any problems at our property are now being sorted out immediately. Daniel has been very helpful & again very much appreciated.
Jayne · 16 April 2024
Agent replied · 22 October 2024
Hi Jayne thank you for your review its very much appreciated. It’s a pleasure working with you providing the support and assistance for you and the tenant.Kindest regardsDaniel
★★★★★ 5/5
TrustpilotExcellent rental experience
My experience with Knight Frank was excellent. The rental process was smooth and efficient. Mark Batty was responsive and helpful whenever I had questions, ensuring a seamless experience. Additionally, Shannon Adjei facilitated the deposit return quickly and without any issues. Overall, I highly recommend Knight Frank for their professionalism and excellent service.
Alex · 27 March 2024
Agent replied · 22 October 2024
Thank you Alex, for your really kind words. I am so glad we were able to help swiftly. We hope to be able to help you soon. Shannon and Mark
★★★★★ 5/5
TrustpilotBrigette from renewals is excellent
I have dealt exclusively with Brigette from renewals and Brigette has been very professional. Brigette has kept me informed , ensured I have a good renewal contract and she has handled issues quickly and clearly. I am more than happy with the service provided
Michael · 20 August 2024
Agent replied · 22 October 2024
Dear MichaelThank you for your kind words and it was a pleasure assisting with the renewal. I am pleased we agreed it swiftly. Kind regardsBrigette
★★★★★ 5/5
GoogleConscientious, thorough, determined, patient and resilient. Decent. Caring. Knowledgeable. Words people don’t seem to use for Estate agents. We have been delighted with our choice. Thank you team Knight Frank.
Amanda · 11 June 2026
Agent replied · 11 October 2026
Thank you so much, Amanda and John, for your kind words and instructing us to sell your wonderful home. Ryan, the team and I are so happy for you both and wish you the best of luck in your next chapter! Many thanks once again
Jack and the Knight Frank Wandsworth team
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