Trusted Agent profile · Wandsworth
★★★★★
456 reviews across 2 platforms
21 Replingham Road, Southfields, London, SW18 5LT, Wandsworth, SW18 5LT
Part of John D Wood & Co., see every office.
John D Wood & Co.'s office in Wandsworth, at 21 Replingham Road, is rated 4.1 out of 5 across 456 reviews on two platforms, including 173 Google reviews rated 4.8.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
TrustpilotMassy Eslami of John D Wood looks after…
Massy Eslami of John D Wood looks after my rental flat in Chelsea for which we have an annual front door inspection. She is always very helpful and highly professional ensuring that the inspection is completed.
5/5
GoogleA heartfelt thank you to all the dedicated staff at John D Wood & Co. Estate Agents Southfields especially Anna. Anna went beyond all expectations to find us the perfect property to rent. She found us the home of our dreams. Thank you all once again
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlexandra and the team at John D Wood are exceptional. They work so hard to find you the right buyer. We had over 30 viewings in 2 months whereas our neighbours who were selling through other agents had a fraction of that amount. When they changed agents just before Christmas to John D Wood they sold within 2 weeks! They are a brilliant estate agent. Highly recommended and such nice people to go with it.
Brilliant to read such an outstanding 5* review of our hard working and dedicated team at John D Wood & Co in Southfields. It is great to see that the Alexandra and the team's approach to marketing and actively selling your property achieved you an agreed offer within 2 weeks. Thank you DeNica for your wonderful informative review and recommendation. Scott
5/5
GoogleI can not recommend the team highly enough. Excellent service, great communicators and high skilled negotiators. Jack and Chris have been exemplary. Our sincere thanks . 🙏 …
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotProperty buying transaction…
I completed a flat buying transaction with David, Simon and team from John D. Wood Earl's Court London David and team were responsive and well understood my property expectations from start I was only contacted with regards to the viewing of properties that matched my requirements. The team went the extra miles to ensure that the final phase of the transactions was completed as expected. I would highly recommend the service of John D. Wood and most particularly, of Dacid and Simon who worked in partnership with me during that transaction
5/5
GoogleWe can highly recommend Elaine - she was a thorough professional. She was quick to understand our exact requirements and the precise area we were interested in, was quick to inform and show us properties that matched and was flexible around our availability. On the actual deal that we completed, she kept us informed at all times, often chased various parties to keep things moving and was always pleasant to deal with.
It is wonderful to read your great 5* review and recommendation! I will pass your kind comments onward to our local team. Best wishes, Scott
5/5
TrustpilotExcellent support during a critical time
We’ve been impressed with the entire team at the Beckenham branch. Selling our parent's home to fund their residential care was a time-sensitive and emotional process, and the team guided us through it with professionalism. They were super-speedy with their responses and provided honest, invaluable advice at every step. Excellent support during such a critical time.
5/5
TrustpilotTom has been an absolute pleasure to…
Tom has been an absolute pleasure to work with. His communication was clear, transparent, and efficient throughout the entire process. He kept me well-informed at every stage and was always quick to respond to any questions. His professionalism and dedication made the experience smooth and stress-free. Highly recommend!
5/5
TrustpilotI began renting my flat with John D
I began renting my flat with John D. Wood, Fulham Road, in 2010. I live in Edinburgh, so it was important for me to have good management and choice of tenants. in both these area they have been exceptional. They dealt promptly with any issues. in particular the management of Eduard Popa and Stephen English have been first class. I decided to sell the flat this April. Huw Jones has been in charge, and once again his service has been first class. A number of people looked at the flat, I selected a buyer, and we conclude next week. My compliments to the professionalism I received which ensured a very satisfactory outcome.
4/5
GoogleI was pleased with John D Wood’s agents engagement during the marketing and sales of our house in Southfields. It seemed the experience of the team below the manager was above the average in the area and that helped moved the sale through.
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotGreat experience with James Mander
I’ve been renting with John D Wood for about two years now, and it has been a great experience. We recently had a slightly unsettled handover when our previous property manager left, but our new property manager, James Mander, has been absolutely fantastic always quick to help and resolving any issues as soon as possible.
5/5
TrustpilotJDW Earl’s Court (Fee Henderson)
I recently purchased a property marketed by JDW Earl’s Court and managed by Fee Henderson. Fee was v professional, knowledgeable, and incredibly responsive. She made the entire process smooth and stress-free (as much as it could be), providing clear communication at every step. Would recommend!
1/5
TrustpilotDO NOT GO WITH THEM
DO NOT GO WITH THEM. Poor communication from John D Wood. We wanted to purchase a property sold through them but their behaviour put us off. Holly from the Dulwich Branch was rude, unprofessional and not transparent in regards to process.
5/5
GoogleCan't recommend Chris at John D Wood more highly. Not only is he incredibly professional and responsive, he's also incredibly reassuring and kind during a process that can sometimes be stressful. He ensured that any information was relayed promptly, which is so important when buying, and was just a wonderful person to deal with- thank you!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleLewis was great throughout. He was pro-active, kept me regularly updated, and was always pleasant to deal with.
Many thanks Sion for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmanda and Anna were amazing in letting our flat. They understood our requirements and what we were looking for in tenants and It was let within 4 days! I would highly recommend them to any new or experienced landlord.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotWe had an amazing experience dealing…
We had an amazing experience dealing with Kate Martin from the Primrose Hill branch. She really took her time with us and her knowledge of the Primrose Hill and NW London area is second to none. She would be our first call if looking for a property in this area.
5/5
GoogleSuccessfully negotiated and achieved a sale at our target price where another agent had failed. We found them responsive, and very good at communicating with all participants at the crucial closing stage. Well done.
Thank you for your brilliant 5* review and thank you for your kind words Nick. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe loved our experience at John D Wood Southfield. Amanda took great care of us, she is very professional, she really knows and understand her clients, and she found great solutions for us when needed. That is particularly appreciated as my wife is pregnant and we needed that level of care and attention. Thank you very much.PositiveResponsiveness, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
4/5
GoogleWe had a good experience with JDW when buying our house this year. Once exchanged they were great at helping us get access to our property to sort out a few things.
Thank you for taking the time to share your experience and for your wonderful review! Kind regards, Lucy, Customer Feedback and Support Team.
1/5
TrustpilotAVOID JDW AT ALL COSTS
PLEASE PLEASE PLEASE do not subject yourself to the JDW Weybridge office if you can avoid it - they have provided easily the worst service we have ever experienced. We have been renting for 3 months in a JDW managed house. There are multiple material ongoing issues from a leaking roof to broken heating and the agent does not do anything about - for months. We have a 1 year old child who is suffering constant sickness now. They have lied to us about repair parts being ordered and have not held the landlord accountable for fixing anything. Jazz Dillon is of particular incompetence. She has promised us a call with senior management and of course, radio silence.
1/5
TrustpilotCustomer Service on Permanent Lunch Break
I’ve called multiple times regarding a property and was repeatedly told I’d receive a call back either by end of day or the next working day. This has never happened. I even tried submitting an enquiry through Rightmove, but nothing would go through. It’s honestly ridiculous, either don’t promise to call back, or live up to the expectations you’ve set yourself. The lack of basic communication is highly unprofessional and very disappointing.
5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.
1/5
TrustpilotI had an offer accepted on 11 march…
I had an offer accepted on 11 march 2026 then i had a call on the 13th March 2026 telling me they had another offer so i need to up my offer. This is so inequitable and wrong so just want to warn others out there or these cowboy underhand practices.
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