Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI purchased a apartment in bushey ,the…
I purchased a apartment in bushey ,the developers Consero.there was a delay in moving because of covid and brexit,the girls who work for Hamptons were amazing they went further to help in any way,which was so not there job,you would really think they worked for conserio.I have been in for 4 months,and they are still helping in every way they go over and beyond to help always with a smile,I will miss them when they go to another site.Hamptons should be very proud of these girls.
Gilda · 21 April 2023
★★★★★ 5/5
TrustpilotGreat experience with Hamptons,very…
Great experience with Hamptons,very professional and helpful.
Griffin · 24 March 2026
★★★★★ 4/5
TrustpilotMy new property Manager Ms Eunice Olagbegi
I am living in Hong Kong. All the property management are depends on the property manager, I found that the New Estate Manager is very helpful. Quick response and communicate with me and the tenant.
Ricky · 5 January 2023
★★★★★ 5/5
TrustpilotA query
My recent phone call to Hamptons was promptly answered. The query I had was dealt with in a professional manner. Which is not a surprise as all my queries and issues regarding the property I’m renting are resolved quickly and with positive outcome. Super helpful team!
Kasia · 5 July 2021
★★★★★ 5/5
TrustpilotMy experience with Hamptons & Melanie Hudson
My experience with Hamptons from 2017 till this moment was very great. Also, I'd like to express my highly appreciation to Ms. Melanie Hudson for her immediate action and solve an important issue with my flat's electricity and many other issues with her quick response. Also, I've been communicated with Melanie for a long time, and she showed me her professionalism and elegance.
Mishal · 20 April 2021
Agent replied · 26 October 2024
Thank you for leaving us a review, it is wonderful to receive such wonderful feedback about Melanie, we look forward to sharing this with her.
★★★★★ 1/5
GoogleI've never met so unprofessional agency. I did the check out on 25th November 2018. I got part of the deposit on 17th January after ridiculous, dishonest, unprofessional arguments. Miss communication, late replies, non sense arguments to take 800£ from the deposit and when i informed i was going to raise a dispute with TDS, the landlord suddenly agrees with half of the amount!!! Hamptons Putney NEVER AGAIN!
Raquel · 27 October 2019
Agent replied · 25 October 2024
Thank you for leaving us a review, we take customer service very seriously and appreciate you taking the time to provide us with your feedback. I have looked into your experience and understand that a deduction from your deposit was proposed to cover the costs the Landlord incurred by fixing items which were Tenants liability, one example being that the professional clean did not meet the same standard as move in. I can see from our system the Landlord provided receipts and quotes to support this financial loss but an agreement was unfortunately not made. Following this, the communication shows that the Landlord lowered his claim to avoid the dispute going to the TDS but you disagreed with the amount proposed, fortunately once the Landlord advised he would be going to the TDS for the full amount of the deposit a mutual agreement was made. It is naturally disappointing for us to receive your feedback and if we have failed to meet your expectations I apologise but I can see from our system that you were supported throughout the deposit negotiations and the process was explained to you in full. I would like to thank you again for allowing us to look into this matter and wish you the very best with your next move.
★★★★★ 5/5
TrustpilotWe worked with Hamptons in Farnham on…
We worked with Hamptons in Farnham on our last purchase. It became delayed, but Riccardo was fantastic at keeping us in the loop and pushing for the chain to move along. A much better experience than I had with the sale of our previous home and a different agent.
Lauren · 20 October 2020
★★★★★ 4/5
TrustpilotHamptons estate agents - Weybridge Surrey
Maya was patient and understanding. She knew how much I wanted this property and helped in every way she could to ensure the purchase was as smooth as possible.
Laila · 14 June 2023
★★★★★ 4/5
GoogleGreat service. There is always someone on hand to speak to about any issues or queries, which are responded to quickly.
Sophie · 27 October 2018
Agent replied · 25 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are thrilled to hear the team provided you with a great service. We would love to know how we would improve our rating and invite you to email customercare@hamptons-int.com should you wish to provide us with any further infomation. Thank you again!
★★★★★ 5/5
GoogleThe Hamptons team at Putney has been very professional and helpful from the beginning and even after moving into the flat.
Ken · 27 October 2018
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review! I am very pleased to hear the team were able to help you find a new home and provided you with a 5* service, I know they will be thrilled to read your review! We hope you have settled in nicely and wish the very best with the rest of your tenancy.
★★★★★ 5/5
TrustpilotI contacted Charlotte on line to report a leaking washing machine.
I contacted Charlotte on line to report a leaking washing machine. I received a reply advising that she had arranged for an engineer who contacted me that night and we arranged for him to visit the next day. He arrived on time and diagnosed the fault and luckily carried a spare on his van. All in all very good service and no mess.
John · 29 April 2024
★★★★★ 4/5
TrustpilotVery good service
Sharon was always very present, quick to answer and really kind. We really appreciate all her work and effort.
Andreia · 7 February 2024
★★★★★ 5/5
TrustpilotGreat experience
Patryk Lehmann is a great person really professional hope he will remain our Property Manager
Roberto · 26 April 2024
★★★★★ 1/5
TrustpilotWARNING
WARNING: As a Landlord I will AVOID Hamptons like the plague from now on. They have totally botched up getting a deposit towards thousands in damage their tenant caused, ignored instructions and avoid answering the most simple questions we ask about getting £££ rent we are owed in arrears back. A costly mistake using Hamptons and a real headache.
Ben · 8 October 2021
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotSelling our home
Selling our home with Hamptons was so smooth and easy. They got it on the market so quickly and Owen Sawford was great at keeping us updated and pushing everyone in the chain when needed. Thank you so much!
Leah · 12 May 2022
★★★★★ 5/5
TrustpilotThank you Hamptons Godalming
We had a very good experience with Hamptons Godalming when purchasing our house. Pippa facilitated two viewings at the property we eventually bought. Ross and Jason were extremely helpful (and patient) during negotiations right through to collecting the keys. Thank you!
Chris · 25 January 2022
★★★★★ 5/5
TrustpilotPatryk is extremely attentive and…
Patryk is extremely attentive and helpful and goes the extra mile. Refreshing for this industry!
Peter · 17 April 2024
★★★★★ 5/5
TrustpilotGreat team!
I’ve been renting out my property with Hamptons for the last 6 years. I feel so relaxed that I can leave it all to them and trust them with handling all issues well Iman Bile recently worked on the last tenants checkout and kept me constantly updated with regular emails including pictures. Thank you for your help Best wishes. Debbie
Debbie · 10 June 2024
★★★★★ 5/5
TrustpilotTrustworthy and highly competent.
We live in another country so we are fully reliant on Mandy D-Orta at Hamptons for everything to do with our property. This takes a great deal of trust in the team supporting us and she has been incredibly responsive, competent and she has gone out of her way to support us. Our home is over 100 years old so it takes extra care and they have never let us down. We would recommend their services highly.
Njb · 11 May 2023
★★★★★ 1/5
TrustpilotA company in decline
A company in decline. Once good, now dismal. As a landlord I'm better off with Google than dealing with their property management team. My local lettings team has changed out completely and are now ringing me to ask if they can market a property they have already had on their books for a number of years. Amateur hour.
TT · 12 November 2021
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
GoogleAll staff at Hamptons have been a pleasure to deal with. Everything has been very smooth and professional
Oliver · 27 October 2019
Agent replied · 25 October 2024
Thank you for leaving us a review. Hamptons International take great pride in offering a high level of service and as such are delighted to receive a 5* review from you. We are thrilled to hear the process was smooth and the team were professional throughout, thank you again.
★★★★★ 5/5
TrustpilotSaima in the property management team…
Saima in the property management team has been incredibly helpful and responsive to all requests during our tenancy
Charles · 28 November 2025
★★★★★ 5/5
TrustpilotExcellent staff
Recently had maintenance issues with our property and got in touch with Hampton as our rental property managers. They were professional and understanding and had the issues resolved in just a few hours. I have been a tenant with other estate agents previously and can guarantee that they would not have been half as good as the staff at Hampton's. Honourable mention should go to Lucy Pickles who did a great job solve our problems and keeping us informed throughout the process.
Henry · 27 January 2023
★★★★★ 5/5
GoogleGreat Service, communications and attention to detail.
Deborah · 16 April 2025
Agent replied · 25 October 2024
Thank you for your review Deborah. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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