5/5
Very happy with service
I have always been very pleased with Hamptons friendly and efficient service. Recently, Charlotte has sorted out a couple of problems at my property promptly and efficiently.
Trusted Agent profile · Wandsworth
★★★★★
1,591 reviews across 2 platforms
350-352 Garratt Lane, London, SW18 4ES, Wandsworth, SW18 4ES
Hamptons's office in Wandsworth, at 350-352 Garratt Lane, is rated 4.3 out of 5 across 1,591 reviews on two platforms, including 196 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.
The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
Very happy with service
I have always been very pleased with Hamptons friendly and efficient service. Recently, Charlotte has sorted out a couple of problems at my property promptly and efficiently.
5/5
Mandy D'Orta - Property Manager
We have been renting our house in Marlow for a while now, and our Property Manager, Mandy D'Orta, is always very friendly, extremely helpful, very efficient and professional, and gives us excellent service!
5/5
Great communication & professionalism
Jack Quoroll from Hamptons has been incredibly helpful and professional throughout the whole process. He provided such a professional and efficient service and always quick to call back if I needed some help. Would highly recommend to anyone looking to rent a property.
5/5
Prompt and professional service
Prompt and professional service, in particular from Anca Ciobanu who manages our property.
5/5
Amazing people and outstanding service
Amazing people and outstanding service! Oksana
5/5
Hamptons Gerrards Cross
We know the team very well and trust them They were realistic, professional and supportive They sold our property in very challenging market condition
5/5
We had a great experience with Hampton's. Under serious time pressure to find a rental property with specific requirements (ground floor flat, dog friendly & good garden), Hampton's were able to secure us something in a matter of days. Thanks to all the team there.
5/5
Happy Absent Landlord
I live abroad and Hamptons have managed my various properties over the past 8 years. The property manager has always been available and well informed. Any difficulties have been resolved and basically she gets the job done with the minimum of fuss.
5/5
I have had many dealings with Sonsurae…
I have had many dealings with Sonsurae over the years and am very impressed with the level of service received. Friendly, efficient and fantastic communication throughout!
5/5
Moving Made Easy!
The whole process of finding the house and setting up the tenancy has been made incredibly easy by our property manager Jennifer Powell, who is always helpful and cheerful to lend us a hand!
5/5
Great support from Trevor Scott
Great support from Trevor Scott. Very helpful and proactive. Thank you.
5/5
Bathroom renovation works.
I’ve just had to have renovation works carried out to my rented flat, which is managed by Hamptons.Although pricey the job has been carried out by the contractor in a throughly professional way. Plus it’s been managed superbly by Rebecca Duxbury, property manager at Hamptons.
1/5
Very unfriendly people
Very unfriendly people, lacking basic costumer service skills
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
We received an outstanding service from Charlie and Piers. Any questions or issues we had were responded to and handled very quickly, and the whole process and move-in was seamless. Without doubt by far the best experience we've had with a letting agent. Highly recommend the team at Hamptons!
5/5
We let a house short term and within 4 days the tenants were in, with a full set of rented furniture that Hamptons sorted out. I can honestly say Hamptons worked hard to make it happen for us!PositiveResponsiveness, Quality
5/5
Hamptons Letting services
I’ve let a property through Hamptons for the last 3 years. They have always communicated well and ensured anything that needs sorting at the property is seen to in a timely manner. I’m very happy with the service I have received.
5/5
Great experience
My issues are always resolved as promptly as can be by Melanie Hudson! She is always readily available and willing to help. She is super kind and helpful!
5/5
Overall the Hamptons team have been…
Overall the Hamptons team have been fantastic and very attentive. Our property manager Angela Parn has always kept us updated and been polite and friendly when we have spoken to her. Would definitely recommend!
5/5
Prompt and very professional response…
Prompt and very professional response to solve an issue with the hating system
5/5
Dealing with Hamptons is…
Dealing with Hamptons is straightforward and easy. We deal with April Keane, in the Property Management department. She resolves tenant issues swiftly and responds to our queries quickly as well. Happy with the service we receive from April and Hamptons.
5/5
Sandra Mccare has dealt with our check…
Sandra Mccare has dealt with our check out, professional and speedy service. Really appreciate it. Replies to emails promptly
5/5
Problem solving
As a tenant of the Hamptons Agency I face facility issues from time to time. I appreciate our Property Manager - Gemma Ward rot your operative support with problem solving.
5/5
Property management
Property management. Always keeps us up to date. Quick responses.
1/5
Horrible Customer service and rude…
Horrible Customer service and rude estate agent
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamptons's Wandsworth office has 1,591 reviews across two platforms: 196 on Google, 1,395 on Trustpilot (across the whole business).
Hamptons Earlsfield & Southfields Sales is rated 4.3 out of 5 across all 1,591 reviews, and 5.0 out of 5 on Google from 196 reviews.
Yes. In The Trusted Agent 2026 awards: Hamptons, Wandsworth won Trusted Agent; Hamptons, Cherwell won Trusted Agent; Hamptons, Richmond won Trusted Agent; Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, Waverley won Trusted Agent; Hamptons, St. Albans won Trusted Agent; Hamptons, Winchester won Trusted Agent.
Hamptons Earlsfield & Southfields Sales, 350-352 Garratt Lane, London, SW18 4ES, Wandsworth, SW18 4ES.