Foxtons New Homes South reviews

★★★★★ 5/5

Google

Bethany was my estate agent and I would highly recommend her. She was always professional and went above and beyond trying to help me find my dream property, even conducting a viewing on her day off. She introduced me to new areas which I hadn't previously considered and always kept me in the loop of new properties on the market, without being pushy or constantly calling me up. She really listened to what I was looking for, so I knew I could trust that she wouldn't waste my time. Thank you!

Lucy · 3 April 2026

★★★★★ 5/5

Google

From start to finish, Kayode was absolutely outstanding. He helped me find my dream property and genuinely couldn’t have done more to get the deal over the line. He went above and beyond at every step of the process. Communication was excellent throughout and he was always in contact, kept me fully in the loop, and chased things up whenever they were moving slowly. Thanks to his dedication and persistence, everything was completed in time and I had my keys before Christmas, which meant so much to me. I couldn’t recommend Kayode highly enough. If you’re looking for a real estate agent who truly cares and delivers, he’s the one.

Liana · 16 December 2025

★★★★★ 5/5

Google

Definitely ask for Harvey from Foxtons Balham! As a first-time renter in the UK, I couldn’t have asked for a better agent. He was incredibly proactive, kept me updated throughout the process, and was always patient in answering my questions. He genuinely cared about helping me find the right home, and while professional, I also feel like I gained a friend in the process. I absolutely love the apartment I’m living in, which I moved into just a week and a half after his first call. Super grateful for his support and advice! Thank you so much Harvey! 🙂

Vanessa · 17 November 2025

★★★★★ 5/5

Google

just moved into my amazing new flat with my partner, we both agree that Harvey, our agent was like an angel sent down to guide us through the process of getting a flat. He took us to viewings, was always just a call or text away if we had any questions which he always answered with a smile on his face. Not only did he make the process as stress-free as possible, he went above and beyond for us and he had such a positive attitude throughout the process that made what is usually a stressful time as easy as the breeze. If you happen to be using Foxtons Balham, keep your fingers crossed that Harvey is assigned as your agent- you should be so lucky!

Olie · 17 November 2025

★★★★★ 5/5

Google

We were looking to rent a property, and I would wholeheartedly recommend Akshay from Foxtons Balham. From the very beginning of our search, he was extremely helpful and played a key role in helping us find a property we truly loved. He kept the entire process transparent, clearly explaining each step and making sure we felt informed and confident throughout. Akshay was excellent at keeping us updated, answering all of our questions promptly, and ensuring smooth communication at every stage. During the building works at the property, he went above and beyond by visiting in person to check on progress and sending us photographs, which reassured us that everything had been completed as agreed. He also created a group chat with all the tenants renting the property, which was a great way to keep everyone informed of any updates or developments. He also ensured a seamless handover to the property management team for the next stage. His professionalism, dedication, and attention to detail made what can often be a stressful process feel straightforward and positive, and we couldn’t recommend him more highly!!!!!

Isabella · 17 January 2026

★★★★★ 5/5

Google

I am extremely satisfied with the excellent service I received from Akshay Foxtons letting agent. From the very first enquiry about property availability, they were always friendly, professional and clear, providing me with all the necessary information and answering every question I had. Throughout the entire process, they stayed in constant contact and were always attentive and supportive, which made what can often be a stressful experience much easier and more pleasant. Thanks to their help, I found the property I will soon be moving into and my application was successfully approved. I am genuinely very happy with the service provided and would highly recommend this agent to anyone looking for a new home. They demonstrated trustworthiness, professionalism and seriousness at every stage. In my honest opinion, Foxtons is fortunate to have such a great professional on their team.

Kevin · 17 February 2026

★★★★★ 5/5

Google

As a first-time homebuyer, working with Zak was a game-changer. From the start, he was professional, patient, and truly dedicated to helping me find the perfect home. Zak went above and beyond, arranging viewings at short notice, answering all my questions promptly, and providing invaluable advice throughout the process. His communication was always clear and timely, making me feel informed and confident every step of the way. I highly recommend Zak for his exceptional service and dedication. Thank you, Zak, for making my first home-buying experience so smooth and memorable!

Lee · 25 June 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Dunia at Foxtons, and I must say, the experience was nothing short of amazing. From the onset, Dunia demonstrated an unparalleled level of professionalism and a genuine commitment to understanding my needs. What stood out most was the sheer number of viewings arranged, which were both varied and highly tailored to my preferences. This proactive approach not only showcased Dunia's deep market knowledge but also her dedication to finding the perfect match for her clients. Every viewing was organised efficiently, with Dunia providing insightful details and answering any questions with expertise and clarity. Her ability to anticipate my concerns and provide solutions even before I voiced them was remarkable. Dunia's communication skills are commendable; she kept me updated throughout the entire process, making what could have been a stressful journey, smooth and enjoyable. Moreover, Dunia's negotiation skills were impressive. She worked tirelessly to ensure that my interests were represented and that I received the best possible deal. Her dedication and hard work paid off, as I found a property that exceeded my expectations in every way. In conclusion, my experience with Dunia at Foxtons was exceptional. Her professionalism, market knowledge, dedication, and ability to go above and beyond for her clients truly set her apart. I would highly recommend Dunia to anyone looking for an outstanding real estate agent who can make the property hunting process not just successful, but also a pleasant experience.

Ajmal · 26 February 2024

★★★★★ 5/5

Google

The team was amazing in helping find the best flat. Amazing service and massive thank you to Sam Wickins!

Hugo · 17 March 2026

★★★★★ 5/5

Google

I inquired on a flat I saw on the Foxton’s website (and ended up letting it). The agent was amazing: understood my needs, very timely and courteous, answering all of my questions. Coming from abroad and not knowing the process she explained everything in great detail and was very patient. She went above and beyond my expectations, and the service I had received from other estate companies. Would highly recommend Phoebe’s service, especially if coming from abroad!

Holly · 27 March 2024

★★★★★ 5/5

Google

I have been dealing with Phoebe- she’s absolutely awesome- we need a property asap Phoebe provided honest advice - I’m currently in process of finalising the property- Phoebe is brilliant 5 star ⭐️ highly recommended- also I dealt with Victoria absolutely beyond professional and a true gem her patients worked with me making sure step by step I was doing the procedures correctly Foxtons should be proud of Victoria and Phobe!!!

Sohail · 25 June 2024

★★★★★ 5/5

Google

I’d like to say thank you so much to Foxtons Balham, I could not recommend them enough. In particular Victoria Lear, from start to finish she made the experience seamless. Victoria was very clear and supported us through the process so smoothly, she took away all of the stress of moving whilst being an absolute pleasure to deal with, responsive, friendly and really professional.

Una · 23 September 2024

★★★★★ 5/5

Google

Lilah Duckworth was very supportive and efficient throughout the process of trying to find me a new property to rent. She was able to find and allow me to view a number of suitable properties and was switched on to their attributes. Lilah was easy to contact and always available to talk through any issues I came across. She was also polite, helpful and very professional throughout the whole process. An asset to the company.

Michael · 28 December 2023

★★★★★ 5/5

Google

Massive shoutout to Will! My housemate and I have spent the last few months looking for a property to let and he’s gone above and beyond for us. He showed genuine consideration for our requirements and always went out of his way to help us with any questions and queries. Couldn’t recommend him enough! Absolute legend

Joy · 9 August 2025

★★★★★ 1/5

Google

I’ve had an extremely disappointing experience with Foxtons Balham due to consistently poor communication, slow maintenance handling, and a clear lack of accountability. In December, my boiler broke (for the second time during the tenancy), resulting in a complete loss of hot water for a full 10 days. Being without hot water for this long significantly impacted the habitability of the property. A repair of this nature should reasonably have been resolved within 72 hours, yet it took over a week. Throughout the process, the agency showed little urgency and provided minimal updates, meaning I had to constantly call and chase them for progress. They rarely took initiative to resolve the issue. At one point, they even suggested I go to my gym to take a shower. Their after-hours contractor, Safehouse, was highly unprofessional and failed to properly diagnose or resolve the problem despite multiple engineers clearly outlining the cause. This unnecessarily prolonged the situation and caused avoidable inconvenience and distress. I formally requested reimbursement for a percentage of a week’s rent due to the extended loss of hot water, but never received any response despite following up multiple times via email and phone. Additionally, my washing machine broke in the final weeks of my tenancy, and the agency refused to resolve the issue. I moved out before the maintenance request had even been formally sent to the contractor. I am also still waiting for the return of my deposit, despite being promised it would be refunded within 3, 5 business days (after the 10-day post-move-out period for potential deductions). This deadline has passed with no payment and no meaningful communication. On the 4th day, when I called for an update after receiving no email response, I was told to wait one more day as the money “usually arrives.” On the 5th day, I was informed there had been a human error in clicking a box required for leadership approval to release the funds. Overall, this agency has demonstrated a consistent pattern of slow responses, poor customer service, and disregard for tenant concerns. Based on my experience, I would not recommend Foxtons Balham.

Jinal · 17 February 2026

★★★★★ 5/5

Google

Friendly staff and Torie was very helpful in helping us find our flat. Made the experience much easier.

Tom · 20 August 2025

★★★★★ 5/5

Google

I was so impressed with the personal support I received from Seb Ross at Foxtons Balham. He knew exactly what I was looking for and like threading a needle found the perfect place for me. The administration was seamless and in less that 48 hours my tenancy has been confirmed. This was impressive! Thank you Seb!! 😊 …

Des · 29 April 2025

★★★★★ 5/5

Google

Had an amazing experience with Akshay from the Foxtons Balham team - he really went above and beyond to help us and made the whole experience as seamless as possible. He showed us many excellent properties and helped us secure a great deal on our favourite.

Erica · 17 January 2026

★★★★★ 5/5

Google

When I was searching a new place to live I went at some Estates Agents, and no one sort out. At Foxtons I meet Syrah on Saturday on 23 of November And she at the same time ask what I was looking for.2 bedrooms flat, and she straight show a flat and I make an offer. My offer was accepted and on 02 of December I moved from a old Flat to a New House. Many thanks Syrah Foxtons Balham.

Antonio · 24 October 2020

★★★★★ 5/5

Google

Eddie Ismail is one of the best in the business. This was the first time I have attempted to let property in the UK, he explained the process, steps and things to watch for from the outset. Eddies communicating skills are outstanding. He showed genuine interest and motivation in the finding the property that was right for us. The whole process of letting a property went seamlessly well with Eddie keeping open, honest and regular communication through out. If you are looking for a real estate agent to to assist you in finding your next rental, Eddie comes highly recommended.

Tom · 24 October 2020

★★★★★ 5/5

Google

Sonie was so helpful when we were starting out in the area and trying to find somewhere to live. He really listened to to the type of place we wanted and helped us secure somewhere great that we love. Thank you Sonie and Foxtons, we couldn't have wished for more!

Matthew · 28 December 2023

★★★★★ 1/5

Google

It’s been an extremely frustrating experience from the start. I went two weeks without access to my property after my tenancy began, and only managed to get in thanks to a neighbour providing a spare key. Foxtons did nothing to resolve the issue during that time and only fixed the main building lock a month after my tenancy started. Their lack of promptness and professionalism seems to be a recurring pattern. More recently, my boiler broke, and it has now been over a week without hot water. It’s autumn, and taking cold showers isn’t exactly ideal, yet there has been no urgency shown in resolving the problem. Overall, I do not recommend Foxtons for property management or rentals. The level of service and communication has been consistently poor.

Michelle · 17 November 2025

★★★★★ 5/5

Google

We had an AMAZING experience with lettings agent Henry. He went above and beyond to help me and my husband in a very stressful time! He just made us feel comfortable from the very first phone enquiry, and took so much stress away. Thank you SO MUCH Henry. We are kinda bummed we’re not gonna see you again. Best of luck with your future!!

Giulia · 20 October 2024

★★★★★ 5/5

Google

We recently rented a property with Sonie and it was by far the best renting experience we’ve ever had. From the initial property search to the actual moving, Sonie was very friendly, knowledgable and highly professional - he really listened to our needs and was super reactive, helped us to find the perfect flat - exactly what we were looking for - and was very efficient at negotiating everything. Every little bit was done with an extreme professionalism, attention to detail and thoughtfulness. It was certainly the best experience we’ve ever had with estate agencies. Thank you Sonie! Highly recommended xx

Missie · 28 December 2023