Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotDexters Tooting 5*
We have recently completed on our purchase of our house in Tooting. The property was going through probate and the sellers were only willing to proceed if we moved quickly.Michael took us through the process from the initial viewing on Day 1 up to completion 10 weeks later. We had an issue with our conveyancer leaving the business and Michael assisted in chasing and closing out a lot complications caused by this, ultimately allowing us to exchange on the original target date.Post purchase Michael has provided further advice and I would recommend thoroughly recommend using Michael and Dexters for any sale or purchase.
Mark Β· 15 July 2024
Agent replied Β· 23 October 2024
Dear Mark, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
β
β
β
β
β
5/5
GoogleOut letting agent, Nick was very supportive, active and communicative. Im very happy with the support in making viewings and moving less stressful.π β¦
Eesha Β· 19 November 2024
Agent replied Β· 10 December 2024
Dear Eesha, Thank you for your kind comments regarding Nick and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
β
β
β
β
β
5/5
GoogleHaving just completed the sale of our third (and final ) property in Mitcham, I have nothing but praise for the way in which we were helped and treated at Dexters. Particular thanks must go to Felix Galloway for his unerring patience, politeness and persistence! I would heartily recommend this company (and their sister lettings outlet) for any property transactions you may have in the Tooting/Mitcham area. Thank you all very much!
Andrew Β· 19 November 2024
Agent replied Β· 10 December 2024
Dear Andrew, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
β
β
β
β
β
5/5
GoogleLuke has been great in helping me find my next property and promptly replies to all emails and calls making the process smooth!
Sarah Β· 3 December 2024
Agent replied Β· 10 December 2024
Dear Sarah, Thank you for taking the time to leave a wonderful 5 star Google review. Luke will be thrilled to read your kind comments. Kind regards, Asma
β
β
β
β
β
5/5
Trustpilot18 years managing my properties - Satistied landlord.
Dexters has been managing 2 properties for me since 2008. I am very satisfied with their service. They have always found me reliable tenants who pay their rent on time and respect my properties.
Sylvie Β· 14 September 2026
β
β
β
β
β
4/5
TrustpilotAfter a rough start with the agents weβ¦
After a rough start with the agents we were able to found some common grounds as we have issues with our Landlord. Dexter's did put a big effort to get this resolved, and it was a relief for us. Thank you Sheikh, James and Tallulah.
Nancy Β· 11 October 2023
Agent replied Β· 23 October 2024
Dear Nancy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotA professional helpful team
Natasha Bedenik is a reliable and professional member of the Dexters team who works well with landlords and tenants. I have found any problems or queries are dealt with in a timely manner and both she and her team respond quickly to issues raised.
Janice Β· 30 October 2023
Agent replied Β· 23 October 2024
Dear Janice, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotThank You to the lovely Busraβ¦
Thank You to the lovely Busra Karacan....Busra has been amazing at giving me the best advice with regards to tenants and renting out my property. Always on hand to take my calls and questions. I really appreciate her help and the overall service from Dexters.
Katherine Β· 6 October 2023
Agent replied Β· 23 October 2024
Dear Katherine, Thank you for taking the time to leave a wonderful 5 star review. Busra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotPaul Ford is a pleasure to work withβ¦
Paul Ford is a pleasure to work with and also answers my queries in a timely fashion. I always know what to expect next and I never have to ask twice. I would highly recommend using dexters as a letting and managing agent.
Abosede Β· 22 November 2023
Agent replied Β· 23 October 2024
Dear Abosede, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team.
β
β
β
β
β
5/5
TrustpilotGeorgia was extremely helpful andβ¦
Georgia was extremely helpful and gracious, they sure do know how to follow-up on a deal, looking forward to using how they manage a property
COLLINS Β· 25 October 2024
Agent replied Β· 22 December 2024
Dear Collins, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotGood service
Good service. There were some initial hiccups with moving into our rental property however these were rectified in good time - aided by Neil Plit who has been very helpful.
Marco Β· 5 August 2024
Agent replied Β· 23 October 2024
Dear Marco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotI am far happier with the serviceβ¦
I am far happier with the service received since Sophie Sheppard took over as property manager. She is organised, professional and responds quickly by email, addressing any queries/questions I may have. Thank you
Rhodri Β· 17 September 2026
β
β
β
β
β
5/5
TrustpilotRenting through Dexters
I have rented through Dexters with Natasha and the team now for 5 years at the same apartment and have always found the team good to work with. Always a prompt response to any email of all matter and have always felt looked after!
Victoria Β· 24 October 2023
Agent replied Β· 23 October 2024
Dear Victoria, Thank you for taking the time to leave a lovely review regarding Natasha and the team. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotExcellent thoughtful service
Excellent thoughtful service. The legal aspects and human circumstances of a tenancy renewal were openly discussed and considered over a number of telephone calls which resulted in a good outcome for all parties. Thank you Hannah.
Mr Β· 12 April 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
β
β
β
β
β
5/5
GoogleWeβve recently let a property from Dexters Tooting. Annie was a huge help finding the perfect property for us and for getting the agreement over the line. Thank you Annie and team!
Joe Β· 26 June 2024
Agent replied Β· 24 October 2024
Dear Joe, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
β
β
β
β
β
5/5
GoogleWe have just completed on our sale with Dexters Tooting. It was quite a journey with the first sale not taking place last year, but we reignited the sale again this year and we have just completed.
Dexters have been very helpful and professional, always keeping in contact, always updating us and navigating any bumps in the road. They were very informative with viewings booked in and giving us feedback, also discussions about price and where the market was at - was helpful.
Michael held our hand through this process and Alice last year was equally supportive and a super star βοΈ!
This sale has meant that we now have a family home and the next chapter of our family life can start, we definitely could not have done it without Dexters and I think they are spot on for the Tooting area, no need to look elsewhere for an agent, Michael and Dexters are prompt, efficient, professional and caring.
Thanks a million, Lottie & Adam.
Lottie Β· 26 June 2024
Agent replied Β· 24 October 2024
Dear Lottie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotMonika Piszczyk is a star!
This review and 5 stars are specifically for Monika Piszczyk and not the wider company or other individuals/employees. We recently had Monika visit our flat and engage with the landlord to facilitate a change of boiler. She is professional, communicative, fair and compassionate - very, very rare traits in her line of work, which we incredibly appreciated. We were impressed by her efficiency, solution-finding skills and organisation and we hope to keep working closely with her. In our 9 years of being tenants of the same property, Monika has by far been the best liaison we have ever had the pleasure to work with. Thank you, Monika, you deserve the very best.
Lexie Β· 24 June 2024
Agent replied Β· 23 October 2024
Dear Lexie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Monika, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team
β
β
β
β
β
1/5
TrustpilotReally poor service from property management
Worst property managemnt team you can find. We deal with them for a few proerties and every time communication is poor and delayed. You need to chase them for updates for the most basic requests and clearly the team of majority women are there to window dress as they clearly do not know their job. Please rather recruit for experience and knowledge as to window dressing with women who are rude and have no idea what they are doing. USELESS on every level
Chatgpt Β· 24 June 2024
Agent replied Β· 23 October 2024
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotHuge thanks to Jessica- Joy
Huge thanks to Jessica- Joy. We were struggling with a broken fridge and she was quick to get service out to us. Great communication when letting us know what was happening and getting in contact to set times for fridge delivery. Thanks so much!
Gabriela Β· 11 October 2023
Agent replied Β· 23 October 2024
Dear Gabriela, Itβs great to hear that you have had a brilliant experience with Jessica. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotAn Excellent Property Manager: Jessica-Joy Beau-Wright
Jessica is one of the best property managers I've seen, who does her job very well, providing convenience in every aspect to her followers and customers! Dexters and Jessica should be your choice for both rentals and sales in the real estate business!
Serhat Β· 3 November 2023
Agent replied Β· 23 October 2024
Dear Serhat, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotProperty Management Dept π
Handing over management of my portfolio to Viraj and Charlotte was one of the best decisions I have made in my 20 year buy-to-let career. Approachable and professional with ready access to some excellent contractors I would encourage others to do the same.
Simon Β· 2 November 2023
Agent replied Β· 23 October 2024
Dear Simon, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldnβt have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
1/5
TrustpilotThe agent will ask you for bank account details
The agent will ask you for private information and also your bank account details including your CVV. If you don't give it to them, they won't present your offer to the landlord.They will run the auction and let you bid. Since they have taken your bank account to make the offer, if they don't reject you, or let you know you are rejected, you cannot be sure if landlord will later accept your offer or not, so you lose your time to look for other flats in the markets, and have to join the bid and make them happy. It is really annoying. Full of skills to squeeze your pocket, without any care and sincere attitude in the business.
Sheryl Β· 18 June 2024
Agent replied Β· 23 October 2024
Dear Sheryl, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotI dealt with Alistair Mclean at Dextersβ¦
I dealt with Alistair Mclean at Dexters and he was very helpful throughout the process, as a solicitor acting to have great team work makes the transaction a dream for all parties involved. I very much hope to work with Alistair again as the clients are very happy with the process which is our main objective
Sarah Β· 23 September 2022
Agent replied Β· 23 October 2024
Dear Sarah, Thank you for taking the time to leave a wonderful 5 star Trustpilot review. Alistair will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
TrustpilotLee Porter is amazing
Lee Porter is amazing, she has helped me with all my requests. She is professional, empathetic and thorough. I am happy to have Lee in my corner when it comes to day to day management/maintenance of the property.Steven Hewitt is also good.
Ayo Β· 21 November 2023
Agent replied Β· 23 October 2024
Dear Ayo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.