Dexters Tooting reviews in Wandsworth

★★★★★ 2/5

Trustpilot

Worst experience with the agency

Worst experience with the agency, I decided to move out the apartment earlier because living conditions were unbearable. As such early tenancy move outs require a penalty, I was told by an agent a sum and that it is a fixed amount regardless if they will find a new tenant or I will, the total sum stays the same.Come to find out 2 months later that this in fact was not true and I could’ve saved almost 2K if I found a tenant myself. Agent was denying ever saying those terms to me to the point it was easier to pay the sum than start the negotiations with big agency. Would not recommend to use them or be very careful with every communication and have it crystal clear via emails.

Aigerim · 19 July 2022

★★★★★ 5/5

Trustpilot

Superb Team at the Tooting Branch!

The Tooting branch have been excellent from start to finish with the sale of my Grandmother's house. It was a very tough period of time for myself and had felt very daunting. From the day I met with Gaz and worked through the sale alongside Esta and team they have been so supportive, professional and all round superb. The team are very down to earth and provide an excellent service. Esta has been fantastic and kept me up-to-date at all stages throughout, which made this process a smooth transaction. I wish Esta and the team all the best and would 100% use Dexters again. Thank you! :)

ML · 15 July 2022

★★★★★ 5/5

Trustpilot

Highly recommend the Tooting team

We have been delighted with the service we have received from the Tooting team while selling our house. First off they valued the property higher than other agents and were confident they could achieve near asking, which they did before the property even hit Rightmove! Between accepting an offer and exchange the regular updates from Esta was greatly appreciated and made sure everyone kept on track. Thank you Gaz, Alice, Esta and team - you’ve been a pleasure to work with!

Lyndsey · 4 July 2022

★★★★★ 5/5

Google

We were happy with the service we received from Dexters in Tooting. We dealt with Felix, who was always punctual and professional and a very pleasant estate agent. Felix took us to see suitable properties rather than just “any property” like it often happens.

Virginia · 26 November 2024

★★★★★ 5/5

Trustpilot

Thank you Monika

Thank you Monika To help us to sorted the issue with the roof leaking.She is very professional and very helpful and contacted us all the time.And send the subcontractors to repair the roof and renovate the flat paint the ceiling. wall and change the floor.Thank you very much for the hard work you done for usMany thanks I really appreciate

Cristinel · 20 February 2024

★★★★★ 5/5

Google

Dexters have been efficient and friendly from the very start. The team have worked incredibly hard to line up a number of viewings which resulted in two offers on our property. We are super grateful to them all, especially Felix, for their support to date!

Mira · 10 November 2024

★★★★★ 2/5

Trustpilot

They just don't care

Everything was fine and then we moved in. Loads of issues loads of non working or non closing doors. The fridge that was supposed to be replaced has never been replaced. All the emails have been ignored and no maintenance work has been done. Leaking roof makes living in 1 room impossible but the emails are being ignored. Calling them you only get a question how bad is it??? What do you mean how bad is it??? So for over a year there has not been any help from them. But they expect you to jump as soon as they need something. I hope its only this branch that is so incompetent and others are better.....

Ed · 27 June 2022

★★★★★ 5/5

Trustpilot

Emma Kilpin at Dexters was so helpful…

Emma Kilpin at Dexters was so helpful to me in purchasing my new flat. She has great, soft people skills and works in a most customer-centred way. Everyone knows that you can get a lot of fluff and flannel from estate agents. Emma is a little different in that she does not seem fearful or avoidant of telling the truth.

Nicolas · 16 February 2024

★★★★★ 5/5

Google

Alice at Dexters Tooting was the agent in charge of my house purchase and she was brilliant. She really did go above and beyond, she was always the person in the chain with the most up to date information and who was chivvying people along, and she had a cool but firm manner when helping us navigate the transaction along the way. Would highly recommend.

Toby · 25 October 2023

★★★★★ 5/5

Trustpilot

Dexter managed a very difficult…

Dexter managed a very difficult negotiation for my tenancy agreement renewal. Shayan was overwhelmingly supportive going beyond my expectations to keep me as their client (of many years) Shayan clearly showed me how important for the agency was to keep the property’s landlord as well as the tenant. I am immensely greatful for the amazing gesture. Thank you Shayan from the bottom of my heart.

Arianna · 21 October 2023

★★★★★ 5/5

Trustpilot

I had the privilege of collaborating…

I had the privilege of collaborating with Venessa recently, and I am compelled to express my utmost satisfaction with her assistance. Venessa's unwavering commitment to professionalism, coupled with her meticulous attention to detail, significantly enhanced the overall experience. Her profound expertise and affable demeanor undoubtedly position her as an invaluable asset. I wholeheartedly recommend Venessa for her exceptional contributions and commendable work ethic.

Ali · 4 December 2023

★★★★★ 5/5

Trustpilot

100% positive experience

We have had an incredibly smooth journey with Jamil at Dexters. Our house sale has gone through without a single issue and whenever there have been any questions or concerns Jamil was always very responsive and sorted these out right away. Can't recommend Dexter's enough. If we ever move again we will certainly use them and would recommend them to anyone we know looking to sell! 100% positive experience.

Poppy · 26 June 2023

★★★★★ 5/5

Trustpilot

Great service from Dexters

Had the absolute pleasure of dealing with Joseph Kwaw to arrange a new tenancy. Top service from him, and helped with all ours needs from viewing through to getting the keys. Pretty sure he’ll be round for a pint once I’ve moved in!Dexters office in general were great helping if Joe was in another call when I phoned, so I can’t recommend them highly enough. Glad to have found a place through these folk. Definitely were the good guys in all the letting agencies that I phoned. Cheers Joe and co. 👌🏻

Daniel · 22 May 2022

★★★★★ 5/5

Trustpilot

Thank you so much Sarah

I just wanted to leave a review regarding the excellent work and attention shown by Sarah for our property purchase. Sarah was professional and patient throughout the process. She listened to my requirements, and as soon as a relevant property came onto the market she informed me immediately. Throughout the process she was supportive, helpful and took time and attention to facilitate all of my requests. I have purchased many properties, but rarely have I come across an estate agent who has been so easy to deal with, and available to take calls at all times. Thank you so much Sarah and I look forward to dealing with you in the future.

Raza · 18 May 2022

★★★★★ 5/5

Trustpilot

Moving from what had been our family…

Moving from what had been our family home for over 14 years was always going to be and emotional challenge for us - but the team at Dexters and particularly Graziana, could not have been more supportive; helpful and understanding. Graziana carefully 'held' us through the entire process for which we will be forever grateful.

Alan · 9 May 2024

★★★★★ 5/5

Google

Annie has been a huge help with our process of finding and securing a new home. She understood our requirements and the urgency of finding a new place, and made sure everything was progressed quickly. She kept us updated at each stage of the process, great service!

Kirsten · 24 September 2024

★★★★★ 5/5

Trustpilot

Dexters manages three flats for me

Dexters manages three flats for me. Graziana is so easy to talk to, I appreciate her advice and her efficiency. I think she would be very good communicating with the tenants too, even when it might not be an easy conversation. She takes the stress out of it for me and is always up beat which I appreciate. Many thanks for your help.

J · 17 November 2023

★★★★★ 5/5

Google

We cannot recommend Michael, Gaz and the team more highly. We have just sold our house through them, and can honestly say we don’t think the sale would have gone through without Michael’s efforts. He went well above and beyond to hold the chain together through some very challenging moments, and we had all but given up! Huge thanks, and we would definitely recommend.

Hannah · 25 October 2023

★★★★★ 5/5

Trustpilot

Thank you Anthony Grundy and Dexter’s

Anthony Grundy assisted me with the renewal of my lease. Initially, I was overwhelmed by my rent and bills and was happy to give up my rented flat as my mindset. He gave me time to respond as I was working crazy hours, sound advise and made sure I feel supported as I renewed. Thank you Anthony for your patience, to my landlord and to the Dexter’s Team.

Maria · 9 July 2023

★★★★★ 1/5

Google

After "extensive chain checks" Dexters told us our sale was chain free, in this case meaning there was no buyer behind our buyer's buyer. It took them almost three months to realise there was a fourth link in the chain and another week to …

VanillaSeventy · 26 March 2026

★★★★★ 5/5

Google

Dexters have been efficient and friendly from the very start. The team have worked incredibly hard to line up a number of viewings which resulted in two offers on our property. We are super grateful to them all, especially Felix, for their support to date!

Mira · 18 October 2024

★★★★★ 5/5

Google

My sister and I have recently secured a property all thanks to Annie! Annie is incredibly efficient, friendly and super helpful. She helped us to find and secure the property in a manner of days and we are both so grateful and thankful for her help. She made what can be a stressful time, much easier for us.

Evie · 27 February 2024

★★★★★ 5/5

Trustpilot

Upgrading work under difficult circumstances

We have had a lot of upgrading work done to a house that had not had a change of tenant for many years, only to then find we needed additional works when it was declared a HMO. Chris and Pam have given us excellent service and achieved this with the tenants in situ, and in difficult circumstances while Covid was still a factor.

Guest · 7 November 2023

★★★★★ 5/5

Trustpilot

I have used Dexters property management…

I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.

John · 15 March 2024