Dexters Putney reviews in Wandsworth

★★★★★ 5/5

Trustpilot

Fantastic Service!

Dexters have provided an extremely helpful and efficient service from the offset! Their responses are always fast and their Lettings Hub Portal is easy to use. Irina is always really friendly and has kept us well informed throughout all stages of our letting process. I would recommend Dexters to all!

Peggy · 23 September 2021

★★★★★ 1/5

Google

Have asked them more than once if they could start the lease renewal and the negotiations. The landlord is aware and fine with it but Dexter still refuses to start it. They are causing unnecessary stress on what is already a stressful time.UPDATE : customer service has not contacted me,they lying. The service just gotten more and more worst now. They are very unprofessional. Wish I could give them minus stars

Kevin · 28 March 2024

★★★★★ 5/5

Trustpilot

Elizabeth Tavener-Parkhurst has been…

Elizabeth Tavener-Parkhurst has been helpful and kind during my check-out process. She has refunded my overpaid rent and is chasing my deposit. Hopefully everything will go smoothly. 5 stars for her.

Z.Y.W · 29 September 2023

★★★★★ 1/5

Trustpilot

Horrible experience

I never put review but I want to put this time of my experience to be a good red light for other people don’t rent their property with this agency At the first they found me a horrible tenant as she was a single mum and in the end destroyed everything which gas cooker washing machine dishwasher beds sofa dining table and chairs and also decorations from kitchen till bedrooms and bathroom Got solicitor to rid of them from my home The agency gave me this solicitor from their company which delayed my court hearing 2 months because of the lack of this agency information they supposed to send them all to solicitor on time but they didn’t Didn’t get any support from them because they supported tenant more than me as I paid them £150 every month for all the things I asked but they’ve never done anything correct as I asked for. In the end I asked about deposit which they should discuss with me about that and I found they give deposit back to tenant which I told them I am not happy to give all the deposit back to tenant because she didn’t pay the last rent also, Please do not trust this agency. They just use landlords for their business without help and support

Bahar · 2 September 2023

★★★★★ 5/5

Trustpilot

Great experience

I have been renting from Dexters for several years, and during that time Natasha Bedenik has been brilliant, always helpful and kind. Natasha is a real pleasure to deal with!

Jeremy · 20 October 2023

★★★★★ 5/5

Trustpilot

Thanks for the professional service…

Thanks for the professional service provided by Rai Gega, Tenanct Manager, for helping me with the tenancy change progress!

Zixuan · 17 September 2026

★★★★★ 5/5

Google

We would like to give a big thank you to Dexters in Putney, especially to Fergus who helped us during the process of buying a property. He was very kind and speedy to respond to our doubts and queries, acting as a perfect bridge between the sellers and buyers. Although buying a property is always a difficult challenge, Fergus and his colleagues made it easier and helped us to get a successful result. 5 stars from us!!!

Ricardo · 11 November 2023

★★★★★ 5/5

Trustpilot

After dealing with other letting…

After dealing with other letting agents, it was a breath of fresh air to speak to someone, Myra Mettam, who not only could answer my questions fully, but in doing so, also covered the answers to my next three or four points.It has left me , as a landlord, confident in letting through Dexters, that I will not be falling foul of the seemingly endless new rules and regulations that I could be penalised for breaking

Harry · 4 December 2023

★★★★★ 5/5

Trustpilot

Kirlon Sanchez @ Dexters

KLH · 21 May 2026

★★★★★ 1/5

Trustpilot

Would not recommend to non full-time landlords

I paid the highest level of management fees as a landlord at 18%. However, they hardly managed anything, especially refused to fix a leak just because it was coming from upstairs. Can't reconcile the fact that a leak in my flat is outside of their management responsibilities given how much they were charging, and dealing with them ended up wasting a lot of my time on a problem I had to fix myself in the end.After I wrote this view they called to clarify that this was under the responsibility of a block management company since the flat I was renting out was a part of a Victorian conversion. This was not communicated at any point during the process.They also communicated the wrong leaving date, overcharged the tenant, gave keys to my new tenant when the old tenant had NOT moved out, and afterward did not fix the problem until I wrote this review.In terms of general experience throughout the 1+ year, I've had about 5 different contacts. Admittedly some were more competent than others but none had any accountability. I would not recommend Dexters to landlords who do not have property rental as their main job. Overall I felt that I was sold a service that was not satisfactory.

Yun · 24 August 2023

★★★★★ 5/5

Trustpilot

Donalina was friendly and respectful…

Donalina was friendly and respectful during the recent flat inspection. Enquired if there were any issues she could communicate to the management team for fixing. Overall a great customer experience.

Ricky · 12 October 2023

★★★★★ 5/5

Trustpilot

Alistair Maclean was very helpful and…

Alistair Maclean was very helpful and quick in responding to correspondence- thank you!

Sarah · 13 September 2024

★★★★★ 5/5

Trustpilot

Best agency in london

Best agency in london , Fabio was helpful and professional

Israa · 29 October 2024

★★★★★ 5/5

Google

Dorian went above and beyond. Service was amazing. Thank you Dorian!

Christopher · 13 October 2024

★★★★★ 5/5

Trustpilot

Petros is an excellent property manager!

I had a really good experience meeting with Petros for our recent inspection. He was friendly and smiling the entire time, which instantly put me at ease. He took the time to thoroughly explain everything and patiently addressed any concerns or issues I had. It's refreshing to have a property manager who is so approachable and genuinely cares about the tenants.

Vicky · 11 September 2024

★★★★★ 5/5

Trustpilot

We felt extremely well looked after…

We felt extremely well looked after throughout the process. Sonia was very knowledgeable and professional throughout as were all the staff we dealt with. Very happy we chose them. Found the right tenant within a few days.

Angela · 20 March 2023

★★★★★ 5/5

Trustpilot

Percy Bodington, Sloane Square

Percy in Lettings Sloane Square made the journey of renting an apartment as easy as possible, instead of it being a stressful process it turned out to be joyful from his perseverance and communication . Percy was extremely patient and accommodating.

Eve · 29 October 2022

★★★★★ 1/5

Trustpilot

Way to pushy!

I chose not to use Dexters to sell my flat. The amount of hassle I got afterwards is unbelievable. I'm leaving this review as I just received yet another phone call asking if the sale has gone through. This is about the 6th call in 2 months, I have never replied any of them and they are still so pushy and disrespectful. Emails too! @Dexters - I just forwarded an email that I sent to our local Dexters for you.

Maura · 10 August 2023

★★★★★ 5/5

Trustpilot

Archie James, Putney Office

Archie has been absolutely amazing with the whole process. He has bent over backward to answer can questions and been completely flexible to our needs. He has made what couldn’t have been quite a stressful experience looking for a flat as smooth as possibly. We can’t thank him enough.

Holly · 24 September 2021

★★★★★ 5/5

Trustpilot

Excellent service from Bailey

Bailey Strutton is absolutely superb! She always replies to emails and immediately, she is extremely polite, professional, and efficient.

Alina · 24 May 2024

★★★★★ 1/5

Trustpilot

Liars

Liars - complete disgrace.St John's Wood branch were selling a flat for my partner, found a buyer who was apparently ready to go, mortgage in place etc. After months of poor communication, they emailed stating the deposit was received and contract had been signed.However, this was found to be completely untrue. No response from the company, the agent is now apparently on leave, and no explanation from management. Months wasted and thousands in lost rent.Avoid at all costs and choose a professional company instead.

Chris · 7 August 2023

★★★★★ 5/5

Google

Thanks Fergus Jones for all your help in our recent property purchase! Fergus was very responsive to our queries and gave us good advice which helped us make decisions throughout the buying process, from offer to completion. This was really helpful as first time buyers.PositiveResponsiveness, Quality, Professionalism

A · 13 January 2022

★★★★★ 5/5

Trustpilot

Jack - attentive and a pleasure to work with

We worked with Jack to find a new place and he was a pleasure to work with. He stayed in touch with us through WhatsApp, which was very helpful for me with my busy work schedule. Jack was attentive, sharp and positive 😊 Thank you for your help!

Ilona · 6 November 2021

★★★★★ 5/5

Google

In our recent property search, we have found Dexters Putney to be excellent. Fergus in particular has worked hard to accommodate last minute requests for viewings, and to provide all information requested in a timely manner. Importantly he comes across as honest, enthusiastic and authentic, without exerting undue pressure. For this reason we are happy to continue viewing properties listed with Dexters, where sometimes just the manner of some agents is enough to turn us away.

Sue · 11 November 2023