Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Alistair Maclean
I am a commercial property solicitor and usually have no time to leave reviews! However, in this case and on a busy Friday morning I have the pleasure of writing this review for Alistair Maclean at Dexters. Great agent! Assisted in progressing the sale for my client, in a professional and courteous manner. Kept communication open and pleasant. Chased otherside (buyer's solicitor) when needed to. I would recommend Alistair and look forward to working with him again in the near future.
Runa · 19 July 2024
Agent replied · 22 November 2024
Dear Runa, Thank you for your kind comments regarding Alistar and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika Piszczyk handled the replacement…
Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.
Devandran · 18 July 2024
Agent replied · 22 November 2024
Dear Devandra, Thank you for your kind comments regarding Monika and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters are superb. Emma was absolutely amazing at the most crucial point of the sale. She was calm, rapid to respond and in general i just can’t fault her. A delight to work with getting my property over the line. Initially with valuation and viewings , I must also thank Harry. He is pragmatic, professional, and made the process so easy and clear to understand. Dexters are not the cheapest but this is for good reason- they are head and shoulders above others I have used previously. I would unequivocally recommend.
Ainsley · 8 September 2025
★★★★★ 5/5
TrustpilotYears of mould issues finally sorted
We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.
Safiah · 11 July 2024
Agent replied · 22 November 2024
Dear Safiah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat!
I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!
The · 19 May 2026
Agent replied · 25 May 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 1/5
Trustpilotshould not show or even take the property on their books
viewing arranged fine. day of viewing phone call to say go to second site first and then the first . no one turned up so i phone office. then viewing person who justs works weekend turned up ,she said been waiting at other property!. problem with communication from dexters staff? shown property that had broken in door with padlocks added and surrounding wood frame all broken.
Customer · 18 May 2026
Agent replied · 22 November 2024
I am sorry to read your 1* review comments. I understand that our Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleEmma and the team were hugely helpful, efficient and communicative with our property purchase. As a first time buyer, I was well supported and could feel confident that there was someone on the case! I would happily use dexters again as a seller. Thanks to all!
Alex · 15 September 2025
Agent replied · 22 September 2025
Dear Alex, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI don't normally write reviews, but when a person goes beyond your expectation it is normal to applaud him. Ricardo ford, if you read this, I would like to thank you for everything that you have done in order for us to have our property. You called us on your day off and after your working hours, just to make sure we sent all the correct papers work. You have made the entire process painless as we had a horrible experience with a different agency in the past.
I would definitely recommend Dexter Putney to all of my friends, and I'll tell them to ask for "Ricardo Ford"
Once our move is complete, we will drop you a bottle of champagne.
Thank you again
Moria Makiese
Moria · 13 June 2024
Agent replied · 10 November 2024
Dear Moria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ricardo. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Ms. Amalia Tanasa from Dexter's Letting Agency, and I must say, her professionalism and dedication to her work were exceptional.
From the moment I contacted Dexter's, Amalia made the process of letting a property smooth and hassle-free. Her communication skills were outstanding; she kept me informed at every step of the way, promptly responding to any queries or concerns I had.
What stood out most about working with Amalia was her attention to detail. She took the time to understand my requirements and preferences, ensuring that the properties she showed me were tailored to my needs. Her knowledge of the local market was evident, as she provided valuable insights that helped me make informed decisions.
Throughout the entire letting process, Amalia demonstrated a high level of professionalism and integrity. She was transparent and honest in her dealings, which instilled trust and confidence in me as a client.
Overall, I couldn't be more pleased with the service I received from Ms. Amalia Tanasa. She exceeded my expectations in every aspect, and I would highly recommend her to anyone looking for a reliable and efficient letting agent. Thank you, Amalia, for your excellent assistance!
Virag · 13 June 2024
Agent replied · 10 November 2024
Dear Virag, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amalia. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHad fantastic service from Tia Blackmore Saunders who enabled us to close out a tenancy,arrange a checkout, arrange clearance and went personally to inspect the property to see if it needed any further work and sent a video, all within 48 hours so sale of property could exchange and complete. Tia also helped with legal questions from buyers solicitors.
Always responded very promptly. Thank you Tia,
B May and Natasha Proudlove
Natasha · 3 November 2024
Agent replied · 10 November 2024
Dear Natasha, Thank you very much for your great review regarding our Putney Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI'm very pleased with my experience! Ricardo Ford was very responsive, friendly, and professional from the moment I contacted him. He helped me every step of the way when I was renting, offering insightful counsel and helpful suggestions that really simplified the process. Throughout, it was clear that he was committed to finding me the ideal house and paying close attention to details. Every step of the journey seemed supportive to me.
Noella · 13 October 2024
Agent replied · 10 November 2024
Dear Noella, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
TrustpilotVery happy with Dexters
We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!
Silvia · 20 August 2024
Agent replied · 22 November 2024
Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe recently bought our first home with Dexters Putney. As first time buyers we really appreciated the patience and guidance through the process. It was really nice to be able to go through the whole process with one agent. Honey was with us for a number of viewings before we arrived at “the one” and she guided us on what to do when and what to expect. Thank you so much. We’re now in our first home!!
Leonila · 4 September 2025
★★★★★ 5/5
GoogleAmalia Tanasa, I wouldn't hesitate to recommend her. Amalia was attentive and super helpful. Her expertise was evident from our first meeting. Excellent communication throughout and I really appreciated her advice and support. She promptly answered calls and emails. She took the time and had patience and kindness to understand all my situations and preferences. Amalia was very supportive when I was stressed.
She demonstrated excellent problem-solving skills.
I highly recommend Amalia to anyone looking to let or sell. Thank you, Amalia, for your hard work, support and understanding.
Edit · 14 May 2024
Agent replied · 10 November 2024
Dear Edit, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amalia, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Dexter’s, especially with Honey Harley, who supported me throughout my first property purchase. Her colleague Harry is also super helpful!! …
Haoyuan · 16 February 2026
Agent replied · 16 April 2026
Dear Haoyuan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Putney office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat service from Olivier!
I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!
Angelika · 19 August 2024
Agent replied · 22 November 2024
Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Property Management Service
I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.
Ken · 3 May 2024
Agent replied · 22 November 2024
Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent work George Calderara and Isabelle Strack
My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.
Marela · 29 April 2024
Agent replied · 22 November 2024
Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleBeware of Misleading Practices Regarding Holding Deposits
I recently had a concerning experience with Dexters Putney, specifically regarding their handling of holding deposits. Despite not being informed upfront, they decided to withhold my holding deposit # 480.00 after my application for a property was unsuccessful.
It's incredibly disappointing to see a company employ such misleading practices, especially when it comes to crucial financial matters like holding deposits. According to UK law, it is illegal for letting agents or landlords to retain holding deposits if the tenant fails referencing, unless this condition was explicitly communicated prior to payment. Unfortunately, Dexters failed to do so.
I urge anyone considering renting through Dexters to exercise caution and thoroughly review all terms and conditions before making any payments. It's essential to be informed and aware of your rights as a tenant to avoid being taken advantage of by misleading practices like this.
Overall, my experience with Dexters Lettings has been unsatisfactory, and I cannot recommend them to others due to their questionable handling of holding deposits and lack of transparency.
Sergio · 14 April 2024
Agent replied · 10 November 2024
Dear Sergio, I am sorry to read your 1 star review. I understand the office have already been in touch with regards to the holding deposit. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleHoney was very good throughout the process and went above and beyond throughout, really good service and would recommend as a buyer.
James · 16 March 2026
Agent replied · 16 April 2026
Dear James, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotI had raised few issues with my rental…
I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!
Setareh · 10 April 2024
Agent replied · 22 November 2024
Dear Setareh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotHendon property
We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.
John · 7 August 2024
Agent replied · 22 November 2024
Dear Johh, Thank you for taking the time to leave us a 4* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotFirst tenancy experience
First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.
Anton · 27 March 2024
Agent replied · 22 November 2024
Dear Anton, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotNeed a home? Dexter's will help
Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff
J · 18 March 2024
Agent replied · 22 November 2024
Dear J Wrenn, Thank you for taking the time to leave a lovely review regarding Tyanna. Kind regards, Asma, Customer Relations Team
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