Trusted Agent profile Β· Wandsworth

Dexters Putney reviews in Wandsworth

4.3

β˜…β˜…β˜…β˜…β˜… Great

2,132 reviews across 2 platforms

176 Putney High Street, Putney, SW15 1RS, Wandsworth, SW15 1RS

Dexters's office in Wandsworth, at 176 Putney High Street, is rated 4.3 out of 5 across 2,132 reviews on two platforms, including 290 Google reviews rated 4.8.

Google logo

4.8 / 5

290

Reviews on Google

This office

Trustpilot logo

1,842

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great to work with you guys.Remi…

Great to work with you guys.Remi daniels helped me alot…

Imran Β· 19 May 2026

Agent replied Β· 25 May 2026

Dear Imran, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

4/5

Trustpilot

On a process of renting a one bedroom…

On a process of renting a one bedroom flat, managed to book a viewing on the same day, thank you to Jaden support and flexibility. My offer has been accepted on the next day, All the paperwork is now in place and his manager Liz is keeping me updated with the approvals progress. Fingers crossed 🀞

Angelica Β· 24 September 2021

Agent replied Β· 22 November 2024

Dear Angelica, Thank you for the Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

4/5

Trustpilot

Nasra Said leaving her post as my property manager

I was very sorry to hear that my property manager with Dexters, Nasra Said, will be moving to another department. She has spoiled me with her efficiency and her dedication to her job and she will be difficult to replace. Always caring, always listening, doing her best to keep her clients happy.I wish her the best of luck in her future post and I will miss her.

Frosso Β· 18 September 2024

Agent replied Β· 22 November 2024

Dear Frosso, We really appreciate you taking the time to leave such lovely comments about Nasra, They will be so pleased to read your 4* review. Please do not hesitate to contact the team in the future. Kind regards, Asma

5/5

Trustpilot

Excellent service

Excellent service, made the process easy and straightforward.The team are very knowledgeable and helpful. Really friendly and reliable. When picking up keys they even called and booked up a cab for me, Nina was extremely helpful. 100% recommend!Thank you.

Consumer Β· 4 August 2023

Agent replied Β· 22 November 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair Maclean was excellent in…

Alistair Maclean was excellent in progressing from his end of the sale chain and was a pleasure to work with. He has a great manner and is a highly effective sales progressor keeping me updated all along the way until completion. Thanks for all your help.

Stuart Β· 21 December 2022

Agent replied Β· 22 November 2024

Dear Stuart,We really appreciate you taking the time to leave such lovely comments about Alistair. They will be so pleased to read your 5 star review. Please do not hesitate to contact the XXX team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Mission achieved

Rafi and George were a good team and all were positive and helpful. It was a rollercoaster ride but all was achieved within a decent period of time.

Mh Β· 4 April 2024

Agent replied Β· 22 November 2024

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

2/5

Trustpilot

Disappointing

We approached Dexters to rent out our property. Initially they were very helpful. When we were ready to move ahead I asked for a copy of the agreement we would have to sign with them. Despite chasing them up, we have had no communication from them since then. I don't know if they just couldn't be bothered with the admin but we have now taken our business elsewhere. Very disappointing.

Rob Β· 22 July 2024

Agent replied Β· 22 November 2024

Dear Rob, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Eunice Sona has been very helpful...

Eunice Sona has been very helpful, professional and supportive throughout our renting process! A very kind and trustworthy agent who I strongly recommend for a great and efficient experience.

Carolin Β· 13 March 2024

Agent replied Β· 22 November 2024

Dear Carolin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I worked with Esta to complete my very…

I worked with Esta to complete my very painful purchase. She was brilliant throughout the transaction, regularly checking in, chasing my solicitor, chasing the seller and their solicitor. She helped significantly with the frustrations and stress of the issues we faced and all the while being super friendly and polite.

Dan Β· 5 July 2022

Agent replied Β· 22 November 2024

Dear Dan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amalia, was brilliant, very professional, reliable, and supportive. Her knowledge and dedication really stood out. I would highly recommend her services.

Izabela Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Izabela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Our experience so far with Dexters has…

Our experience so far with Dexters has been outstanding. I’d especially like to thank Tia for her amazing work and effort in making sure that any issues we had with our flat has been taken into account and soon to be fixed. Thank you again for being accommodating and great help

Heidi Β· 16 May 2022

Agent replied Β· 22 November 2024

Dear Heidi, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Tia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Property Management Team excel.

Dexters Property Management Team responded swiftly to my early Monday morning call for an emergency plumber to attend to a stubborn blockage in the kitchen sink. And lo and behold, a chap appeared on our doorstep within the hour. He dealt with the issue with courtesy and efficiency. Brilliant.There again, it's what we've come to expect during the 10 years we've been at the Dexters-managed property.Beyond excellent service.

Consumer Β· 21 August 2024

Agent replied Β· 22 November 2024

Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

On the whole a good experience - thank you!

IΒ΄ve had a good experience with Dexters, who are managing my rented-out flat. The property managers and team members looking after my flat seem to change quite often, but have all been very friendly and effective. Dexters have found me two very reliable tenants, and, when the first tenant wanted to leave early, they found me a second tenant in time to seamlessly continue the tenancy. The changeover between the two tenants was a bit bumpy, with wrong fees charged to me that took a long time to sort out. The inventory report was complex and very thorough, and it took a bit of backwards and forwards to be sure that all necessary areas were addressed. I also wonder if the outgoing tenant was charged enough for the damage to the flat which I had to subsequently have repaired. Yet itΒ΄s been great that the actual change over, with the various check-in / check-out, inventory and other reports, has been well managed. Thank you, Ledi Peka, Elliot Austin and Harriet Fox for being very responsive and professional, looking after my tenancy so well, and patiently working through whatever issue arises!

Monica Β· 3 January 2024

Agent replied Β· 22 November 2024

Dear Monica, Thank you for taking the time to leave a wonderful review. Ledi, Elliot and Harriet will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amalia has been really helpful and communicative during our rental process with Dexters. She has kept us informed and updated, and has a really positive nature. Dexters has been efficient in its processes throughout!

Ruby Β· 11 November 2023

Agent replied Β· 10 November 2024

Dear Ruby, We really appreciate you taking the time to leave such lovely comments about Amalia. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Property Management

I’ve been with Dexters for nearly five years and have found Christian Pengelly to be brilliant when it comes to managing my property.

Ellie Β· 18 September 2026

5/5

Trustpilot

Prompt responses

I’ve been extremely impressed with how fast and efficient Olivia Singam (Property Manager) has been with a number of issues relating to our property.

Anu Β· 12 September 2026

1/5

Trustpilot

Dear neighbors at W2 3AF,

Dear Dexters,I want to clarify: I posted two photos of lists. The original list included limescale and walls. In the second list, not a single item was included after we sought permission to use the wall and addressed the limescale references. They are being more tricky. I haven’t shared this with my Twitter and Facebook yet, but I’ve shared it with my local website. I am 100% certain they are being tricky, and now I’m confused about who is behind it.Long story here but please read if you can.These photos (cannot post here so you can see at google reviews)were taken during the handover. Is this considered messy or not? Please take a look and let me know. If what I’m saying isn’t entirely accurate, I don’t have time to share it publicly here.I am writing to share a concerning experience regarding my tenancy at Queens Garden W2 3AF. Having recently moved out on November 8th, I find myself facing an unsettling situation with the landlord.Despite being diligent tenants, my husband and I have not received our deposit back. The landlord has attributed this delay to water marks from the washing machine, dishwasher, and alleged issues with wall paint, concerns initially communicated one and a half months ago. Despite sending ten emails seeking resolution, there has been no response until today.In light of these circumstances, we are considering legal action. However, I feel compelled to highlight the unreasonable behavior of the landlord. While the nature of their claims remains unclear to us, I wish I could publicly share the check-in and check-out list to shed light on the situation.I urge fellow residents to be aware that the landlord is exhibiting unusual conduct, insisting on renovations as if the property were brand new. Our tenure of one and a half years was concluded through their agent, during which we faced no issues. Even when the landlord addressed a water leak in the bathroom, necessitating special tiles and rendering one main bedroom bathroom unusable for three months, we accommodated the inconvenience without complaint.It is perplexing why our deposit is being withheld on grounds that seem entirely unreasonable. If anyone has encountered a similar scenario, your guidance would be immensely appreciated. We, as tenants who consistently maintained peaceful occupancy, paid rent punctually, and handed over the property in excellent condition, seek assistance.They want us to pay Β£1,808.00.I strongly and confidently state that I am willing to pay may be 50% Β£125 for cleaning, even if it’s not necessary. However, the entire list of charges is completely inaccurate, and we can legally approve it.Thank you for your attention to this matter.Sincerely,Heather

Hyo Β· 21 December 2023

Agent replied Β· 22 November 2024

Dear Hyo joo Lee, I am really disappointed to read your comments. I am aware the Head of Property Management is in communication with you regarding your concerns. Please feel free to provide more details at customerrelations@dexters.co.uk. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have been with Dexters for over 20 years

I have been with Dexters for a number of years. The service has always been excellent. Christian and the team are always responsive, professional and knowledgeable. They go the extra length to provide great service.

Tony Β· 11 October 2023

Agent replied Β· 22 November 2024

Dear Tony, Thank you for your kind comments regarding Christian and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

100% satisfaction

My experience with ( DEXTERS). This is the first property I have ever rented and the service has been second to none from the very beginning. From the initial viewing to signing the contract, everything was made so easy and straight forward by the staff at (Peter James ) as possible as at then . I was with them from 2018, before DEXTERS took over. They are nice friendly and easy to deal with team , never had any problems, and any reports have been dealt with immediately. The team of workmen are polite & friendly as well, they leave the property just how they met it . I would miss my small cozy place . I am extremely happy with the service I have received and everyone I have spoken to or emailed in the office have always been kind and very helpful. The Highlight for me is with VIRAJ, he broke the news that my house was up for sale , it broke my heart, but he was extremely professional, He very supportive throughout the process of my house search, constantly making sure that I was fine . In the process I lost my dad. The Long and short of it all is that VIRAJ @ Dexter's property management is professional, efficient and most of all he has a human heart . God bless you VIRAJ may all your dreams come through Amen!

Isioma Β· 18 December 2023

Agent replied Β· 22 November 2024

Dear Isioma, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a fabulous time today viewing a flat with Seyi! He was so lovely and gave a good tour and run down of the flat! He had all the answers, and knew the property and area very well!

Ell Β· 3 September 2025

Agent replied Β· 8 September 2025

Dear Ell, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Great experience today with Seyi and the Putney office - super personable, friendly and accommodating. Highly recommend him for viewings!

Josh Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Josh, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Ella was super friendly and helpful…

Ella was super friendly and helpful during a viewing, following up with our questions over email too following the appointment. Thanks for your continued help to find us a property.

Zelie Β· 29 January 2024

Agent replied Β· 22 November 2024

Dear Zelie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Google

"Amalie was very helpful and reliable. She did her best to ensure everything went smoothly and our contract could be completed quickly. I would like to work with her again when needed."

Av Β· 16 December 2023

Agent replied Β· 10 November 2024

Dear Av. Aykut EK, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My partner and I have had a great experience with both Andy and Fergus. Fergus initially took us to view the house on multiple occasions and was always patient and helpful! Andy has helped us through the exchange process and has kept us updated, would check in and offer help and was a great support (and always full of energy). After an awful experience selling my house with KFH, I was pessimistic about estate agencies but Dexters have given us such a great experience- thank you!

Maddie Β· 16 December 2023

Agent replied Β· 10 November 2024

Dear Maddie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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