Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExceptional service and dependability.
Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.
Chris · 26 October 2023
Agent replied · 22 November 2024
Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Zendeca
So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.
Jack · 1 December 2021
Agent replied · 22 November 2024
Dear Jack, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
Trustpilot11/10
Can't recommend highly enough, sensitive, flexible and responsive to your needs.
Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).
Ben · 7 October 2026
★★★★★ 1/5
TrustpilotNo respect for tenants !
We have been in this flat for 17 years .Originally it was managed by a private estate agent that was taken over by Dexters a few years ago .At first they were ok but lately we had an emergency with a broken toilet : staff are not interested,been told to wait till I get a phone call ,result since yesterday the toilet has not been fixed .No apology ,nothing!They charge extortionate prices ,then vanish if/when then is an issue .Today is Saturday ,I work from home,I fear that nothing is going to be done until Monday.The minimum I have to give is 1 star but for this type of behaviour they deserve -5.As well staff behaving like this should not be part of their team and I strongly believe that management should act !
Chris · 27 November 2021
Agent replied · 22 November 2024
Dear Chris. We are disappointed to read your review. I understand that you have been in touch with a member of our property management team to resolve this matter. If there are any further issues, please do not hesitate to contact us. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHaving spent the best part of half a year flat hunting, going from not quite right flat to not quite right flat, and subsequently dealing with estate agent after estate agent, but then...I met Archie. Archie was the first to actually listen to what we wanted, showing us flats with compromises he knew we would be willing to make and lo and behold! The hubby and I are now settled into our wonderful 2 bed by Putney Bridge LIVING IT UP
Thank you so so much Archie! Couldn't recommend enough
Nora · 11 November 2021
Agent replied · 10 November 2024
Dear Nora, I was delighted to read the comments in relation to our Putney office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have been dealing with Fergus at the Putney Dexters office and cannot recommend him enough! He is super knowledgeable, really responsive and always available to answer all my questions. I really appreciate the fact that he is always following up and chasing different parties to make sure everything runs smoothly and according to plan. I have dealt with many other estate agents in the past and Fergus is by far the most professional one I have come across.PositiveResponsiveness, Quality, Professionalism, Value
Patricia · 11 November 2021
Agent replied · 10 November 2024
Dear Patricia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience dealing with Dexter’s, Harry and Verity were efficient, professional and a delight to deal with. It was a first time purchase for ourselves and Dexter’s talked us through the process, kept regular contact between the sellers and ourselves and ensured the process went smoothly and rapidly. Plus, when we had questions they got in contact with the sellers right away and got back to us ASAP. All together a really pleasant experience and would highly recommend! Thank you very much for your time and service, Annie and MeganPositiveResponsiveness, Quality, Professionalism
Angharad · 11 November 2021
Agent replied · 10 November 2024
Dear Angharad, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Putney. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFergus at Dexters Putney has been absolutely great with our house hunt!
From the very first meeting, he developed a warm and friendly relationship with us. He took the time to understand our requirements well, and showed us properties that matched our needs quite closely, unlike many other agents who end up flooding your mailbox or showing properties to you that are not remotely close to what you are looking for
He is easy to reach and very prompt with any queries we have had regarding the properties even after our viewings. We have thoroughly enjoyed working with him and would recommend him strongly!PositiveResponsiveness, Professionalism
Jas · 11 November 2021
Agent replied · 10 November 2024
Dear Jas, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Putney office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleFergus Jones was extremely helpful in my search for a first home - he has a wealth of local knowledge and was even able to leverage his network to arrange off-market viewings. I am grateful for all of his support and advice throughout the process and will definitely be looking to work with him in the future.
Alice · 15 January 2024
Agent replied · 10 November 2024
Dear ALice , Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmalia was wonderful and incredibly helpful in finding our flat and made the whole process super easy
Freddie · 25 August 2025
Agent replied · 8 September 2025
Dear Freddie, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
★★★★★ 4/5
TrustpilotWe recently moved into our apartment
We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.
Odessa · 10 May 2024
Agent replied · 22 November 2024
Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotA very responsive team and more…
A very responsive team and more importantly understands the issues you’re trying to solve and works on your behalf to get them fixed. Thankful to have Stephanie Thame managing things for me and will always see things through to ensure any issue is fully resolved.
Noah · 8 October 2026
★★★★★ 5/5
TrustpilotExcellent communications
Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.
Tita · 18 November 2023
Agent replied · 22 November 2024
Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat services and very professional
We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!
Daphne · 22 September 2021
Agent replied · 22 November 2024
Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSeyi was a great help and accommodated all of my questions professionally! Highly recommend!
Patrick · 15 September 2025
Agent replied · 22 September 2025
Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotExcellent and professional
This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .
Mr · 19 December 2021
Agent replied · 22 November 2024
Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended and great service! (:
We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.
NBC · 23 August 2024
Agent replied · 22 November 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleIts always a pleasure to work with Alexandra in the Property Management Team. Alex is always willing to help and a wonderful client. We hope to continue to work together for many years to come. Thanks for your support.
Kim · 8 November 2024
Agent replied · 8 December 2024
Dear Kim, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAs a buying agent, I encounter many estate agents in my daily course of business and I’ve always found Dexters good to deal with particularly Fergus Jones of Putney through whom I have viewed several properties for clients. He is efficient, punctual and knowledgeable of the local market, which goes along way in my book.
Dan · 15 January 2024
Agent replied · 10 November 2024
Dear Dan, Thank you for your leaving a 5* review regarding your experience with Dexters and Billy, and your 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotDexters - tenants beware
A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..
Liz · 27 November 2023
Agent replied · 22 November 2024
Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from property managers
Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.
Davide · 24 November 2023
Agent replied · 22 November 2024
Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAnna, Stacie and Nitesh have been brilliant
Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.
Sanga · 20 May 2026
Agent replied · 25 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 1/5
TrustpilotWorst estate agency
Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.
Sunil · 13 December 2021
Agent replied · 22 November 2024
Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotPetros was outstanding in customer…
Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.
Mr · 3 May 2024
Agent replied · 22 November 2024
Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.