5/5
Adam Lynn is fantastic. Sold my house on Quinton Street quickly and for asking price. Good service all round.
Trusted Agent profile · Wandsworth
★★★★★
235 reviews across 1 platform
525 Garratt Lane, Earlsfield, SW18 4SR, Wandsworth, SW18 4SR
Barnard Marcus's office in Wandsworth, at 525 Garratt Lane, is rated 4.7 out of 5 across 235 reviews on 1 platform, including 235 Google reviews rated 4.7.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
Adam Lynn is fantastic. Sold my house on Quinton Street quickly and for asking price. Good service all round.
5/5
Kirsty has been such a blessing in the process of finding a place to let. She made the referencing process as clear as can be, and was extremely responsive when I had any questions. Definitely recommend this agency!
5/5
Great experience with Barnard Marcus. Finley was fast and efficient in finding the right buyer for our flat in Wandsworth. He worked hard to make sure our exchanged happened on time. The team were helpful and responsivePositiveResponsiveness, Professionalism
5/5
I had the pleasure of working with both Finley and Lisa who have successfully helped me to purchase my first flat. They were both super friendly and very professional, always keeping me up to date with the process. I would highly recommend to anyone that is looking to find a very trustworthy estate agency.
Hi, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review. We are so happy to hear Finley, Lisa and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
The service Lisa and her team offered us for our house sale was first class and they were very friendly and helpful on every occasion. We are grateful for their professional service and we highly recommend them.PositiveProfessionalism
5/5
Cameron was really helpful, well informed, friendly and listened to what we were looking for. He was prompt and attentive and more than happy to facilitate follow up viewings.
5/5
Very friendly team at Earlsfield - always willing to help and give advice. I particularly enjoyed the energy of Meghan when we were viewing properties with her.
Many thanks for your fantastic 5* review Alison. Best wishes, Lucy, Customer Relations.
5/5
Really happy with our experience selling our flat with Barnard Marcus. Hugo in particular was incredibly proactive and responsive throughout the process. Everyone was lovely to deal with.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
1/5
I went through the most frustrating and unprofessional property offer scenario in my entire life last week because of Kirsty O'Shaughnessy from the Earlsfied Branch for Barnard Marcus. It's not often that one finds the perfect flat, but last Wednesday I did. It was so to my taste that I made an offer on the property without viewing it, being told by Kirsty that if I was just to increase the length of my lease contract, that she would cancel the other viewings she'd set for later that day and that the property would be mine. When I went to view the property later that day, there were two other groups that were waiting to view it, something I found out later from the landlord that he hadn't expected or agreed to either, he thought it would be just the one party (me) coming in to have a look. Feeling suspect about this, I asked Kirsty to confirm that the property was indeed mine and she said "yes, the landlord just said that he wanted you to see the property before moving ahead with the agreement, but nothing will happen tonight, so we'll pick this back up tomorrow". I left the property feeling apprehensive because Kirsty and broken our agreement from that morning and things didn't seem as rock solid as promised. I followed up with multiple calls the following morning which were being ignored. I then went into the Earslfield Branch only to be quickly dealt with and turned away by Kirsty who was now saying " the landlord is a very busy man, he hasn't gotten back to me yet but I assure you that I will let you know his response once he gets back to me" I received a call from Kirsty at the end of the day to say that unfortunately the owner had gone with a private renter and that this happens sometimes. Because of her suspect behaviour before, I went to see the landlord personally to find out the truth. He denied that a private renter was involved and that Katie had in fact given him a new offer a couple hours after I'd gone in to see her, offering £50 more per month, which he accepted and went with. I offered the landlord £100 more per month than the previous renter and he said that he would accept ths, should I put the offer in an email to both the landlord and Kirsty. At the end of the following day, I was left another voicemail by Kirsty saying that the landlord had decided to go with the first option. When my partner followed up, she was told that the landlord had been under pressure when I showed up to his house and so he agreed to my offer to make me leave, I emailed the landlord to apologise for this and to check that Kirsty's last comments to us were all false. The landlord replied almost immediately to say that he was never under pressure and that he stuck with other offer as Kirsty had said that the other deal had been signed and agreed to by both parties and that the other party would be put out if he were to change his mind. In what f**king world is it acceptable to not represent a landlord's best interests and get him the highest possible rent for his property? How can you lie to a client multiple times in the hopes that they will not go through the awkwardness of confirming that the suspect behaviour was in fact for alterior motives. Why ask me to up my rental period to 24 months but not mention anything about price, only to slide in another offer later on that has a slightly higher offer price, an offer by the way that should have never been presented as no other viewings should have taken place following our verbal agreement on the phone (something that I'm sure your recorded calls can check back on should you feel the inclination). At the end of her last call, Kirsty asked me not to show up to the landlord's house and to cease communication with the landlord due to covid reasons. When I received an email back from the landlord expressing that there were no bad feelings towards me and confirming that Kirsty had again lied about what happened, the only logical explanation for her actions come off as nefarious. I will never use this branch or business in the future.NegativeResponsiveness, Quality, Professionalism
5/5
We recently sold our flat with Barnard Marcus and were impressed with their service throughout. From our initial valuation with Maria and subsequent viewings, down to moving along the sale once under offer with Finn and Lisa. Barnard Marcus were great to deal with, answering any questions we had and updating us with any viewings and offers immediately, I’m sure this level of attentiveness contributed to the short amount of time we were on the market for! I’d certainly recommend them to others!
5/5
Finley and the rest of the team at Barnard Marcus have been brilliant. Finley understood exactly what I was looking for and rang me to be the first to see a reduced property, leading to successful offer. The purchase had a number of set backs out of our control but I was kept up to date throughout and Finley worked hard to keep communication flowing between all parties. Overall, the team made the purchase 100x easier that it could have been and it's a pleasure to find such proactive and personable estate agents!PositiveResponsiveness, Professionalism
5/5
Vidas was extremely helpful and Knowledgeable and made the move trouble-free.
5/5
We’ve just completed on a place with the help of Adam and Megan and were delighted with the entire process and the support received. I particularly appreciated the positive energy and enthusiasm from Megan and would highly recommend her and her team to anyone looking to buy / sell - you won’t be disappointed 🙂 thanks so much! …
5/5
Had a great experience with Mehmet and now really happy in our new home. Really helpful and made the process easy
Emma, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
We’ve been really impressed with the service. Joshua and Kirsty were fantastic. Both really helpful, always available and really nice highly enough. much better than other agents.PositiveResponsiveness, Quality, Professionalism, Value
5/5
VIDAS is brilliant to deal with. Super communciative and friendly.
Thank you Harry for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
I am really happy with Mehmet on my moving process when smoothly from start to finish.
Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
5/5
I have been dealing mainly with Kirsty from the Earslfield branch - she's been fantastic to say the least. After having wasted a lot of time dealing with letting agents from other companies who could seemingly not get anything done in a timely manner, taking us closer and closer to our moving deadline, I contacted Kirsty to discuss a flat to rent, and our offer was accepted just 8 hours later. Brilliant service from her and colleagues, she's always been incredibly helpful and responsive to even the smallest of queries, and has always been friendly and helpful, making moving house a far less stressful experience. Thank you!PositiveResponsiveness, Quality, Professionalism
5/5
Writing reviews are not top of my list for fun ways of spending time...however finding an estate agent who is honest ,knowledgeable ,responsive with excellent negotiation skills deserves a mention ...selling our flat has been interesting to say the least but even with major challenging life events happening the whole team at Earlsfield branch have supported above and beyond Lisa always informative and up to date with market changes Maria worked so hard on our behalf and Finley what a gem from start to finish kept all the interested parties in the loop and going forward to completion with dedicated professional expertise . Happy office( even when I was quite demanding )....happy client.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Professional and fast service, accurate in detail and always available for any question.
Thank you for your brilliant 5* review and thank you for your kind words Diana Zebro. Best wishes, Lucy, Customer Relations.
5/5
very smooth and quick service
It’s really lovely to read another 5* review Shane. Many thanks, Lucy, Customer Relations.
1/5
Avoid this company! I have used Barnard Marcus for many years and always paid the fee upfront in good faith at the start of each tenancy. My current tenants contract has moved to a periodic tenancy and they are now trying to charge another six months fees up front, more than 800.00 on top of this the current tenants split up and removing one from the contract cost over 500.00 to just remove the name from the contract. I tried to dispute the extra charge for the periodic tenancy and they withheld the whole months rent into my account and as a result I almost defaulted on my mortgage payment. I’m living in NZ and the whole experiance has been appalling. On top of this the tennant has contacted them to move out and they still have not contacted me to advise on what to do. The tenant had to contact me to say he was fed up with their service. This whole episode has dragged out over months and Joshua and Danielle have been shocking to deal with.
5/5
Very good service! Kirsty was really nice and professional and helped me to find a brilliant flat. The best letting agent I've met during my search.PositiveQuality, Professionalism
5/5
Leroy Bailey & Joshua Ferguson are top class letting agents in this area. When i first encountered them it was through an enquiry i made in which Leroy called me back within 20mins. The line was bad throughout and then it disconnected and instantly Leroy gave me a call from his mobile to continue the conversation, booked me into the property and Joshua came to meet me there, on time and didn't come across as the "typical estate agent". It is a shame that the property wasn't for me. However the service. 5 Stars.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Barnard Marcus's Wandsworth office has 235 reviews across 1 platform: 235 on Google.
Barnard Marcus Earlsfield is rated 4.7 out of 5 across all 235 reviews, and 4.7 out of 5 on Google from 235 reviews.
Barnard Marcus Earlsfield, 525 Garratt Lane, Earlsfield, SW18 4SR, Wandsworth, SW18 4SR.