Trusted Agent profile · Wandsworth

Andrews Southfields reviews in Wandsworth

4.9

★★★★★ Excellent

2,120 reviews across 2 platforms

2a Replingham Road, Southfields, London, SW18 5LS, Wandsworth, SW18 5LS

Part of Andrews, see every office.

Andrews's office in Wandsworth, at 2a Replingham Road, is rated 4.9 out of 5 across 2,120 reviews on two platforms, including 206 Google reviews rated 4.9.

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4.9 / 5

206

Reviews on Google

This office

Trustpilot logo

1,914

Reviews on Trustpilot

Business-wide

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Awards

ESTAS

Industry awards

Andrews Wandsworth won ESTAS awards in two years, most recently 2020.

ESTAS winner in two years: 2020, 2019.

ESTAS awards by year, 2020 to 2019
  • 2020 3 Silver ESTAS 2020 winners

    • SilverESTAS 2020: Lettings (Tenants), London South West
    • SilverESTAS 2020: Lettings (Landlords), London South West
    • SilverESTAS 2020: Sales, London South West
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, London South West

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing!

I have worked with Marta Brzek, Mike Morris, Ella Light and Sam Harhat to help them with recruitment.We have helped them to find 3 candidates who are joining them and are all very happy to have been successful. The feedback from the candidates is this is a great company to work for, with a caring team who were very polite and courteous throughout the interviewing process. As the recruiter, I felt it was straight forward to get hold of all of the recruiting team, and they have always been proactive to get candidates booked in. From my experience and my candidate's experiences with Andrews Mortgage Services, I would definitely recommend them.

Dylan · 20 April 2023

5/5

Trustpilot

I have been dealing with Sumita Jolly

I have been dealing with Sumita Jolly, Senior Negotiator at the Kingsbury for many years now. I always found her helpful and approachable and dealt with any questions I had efficiently. Thank you Sumita. Keep up the good work.

Patrick · 13 December 2023

Agent replied · 23 October 2024

Hi Patrick, thank you for your five star review. Fantastic to hear Sumita has been helpful to yourself and answered any questions you had! Thank you for your kind words and all the best, Laura.

5/5

Trustpilot

Thank you Emily

Emily has been a star, she responded promptly at every email.She have shown a good knowledge about her work and open to answer any question.

Vittoria · 7 September 2024

Agent replied · 23 October 2024

Hi, Vittoria. Thank you for your kind words about Emily, we really appreciate your feedback.

5/5

Trustpilot

Southfields branch

Southfields branch: Keli Viana is a very personable salesperson, always ready to make time for you and east to talk to. Extremely knowledgeable about the housing market; I wouldn’t hesitate to use her and Andrews Southfields again and would recommend to others.

Kate · 29 September 2023

Agent replied · 23 October 2024

Hi Kate, thank you for the five star review for the team in Southfields, with particular mention to Keli. Great to see Keli was sharing her wealth of knowledge with you, we think that's a big help in an ever changing market.Thanks again, Rhys

5/5

Trustpilot

Sale of our home.

From assessment to completion the service from Andrews has been first class. Team kept us informed at every stage and ensured that we knew what was happening for us to be able to make informed decisions. A special thank you to two members of staff, Emily for her initial contact and guidance and Sophia for cheerful manner and support throughout the process. The company should be proud to have them on their team. Obviously a well led team.

Mike · 11 June 2024

Agent replied · 23 October 2024

Hi Mike, firstly congratulations on the sale of your home. Secondly, it's fantastic to see the great experience you've had from the team each step of the way. We really appreciate your feedback and know the team will too. Thanks, Rhys

5/5

Trustpilot

Excelent!!!

Shoneil at Andrews, is an outstanding letting agent who truly goes above and beyond for her clients. She takes a personalised approach to every client, ensuring that she fully understands their needs and requirements before providing expert advice.She is always available to answer any questions or concerns that her clients may have, and her responses are always prompt, courteous, and professional.Throughout the rental process, Shoneil has been a true asset to us. She has provided us with an excellent service. Her ongoing support and guidance have been invaluable, and we are extremely happy with her service level.Overall, we highly recommend Shoneil to anyone looking for a reliable and trustworthy letting agent who is truly committed to excellence.Maria and Gustavo

Vallita · 10 April 2023

5/5

Trustpilot

Michelle Smethurst

As a tenant I have found that Michelle is always helpful, responsive and effective. She also happens to be very pleasant to deal with which helps too!

Lucy · 1 August 2024

Agent replied · 23 October 2024

Thank you, Lucy. So pleased to hear your comments about Michelle. Your positive feedback is greatly appreciated!

5/5

Trustpilot

Great responsiveness, help, and professionalism from Anisa

Anisa at Andrews has been a great help throughout the process of setting up my tenancy as I moved to start a new job. Despite a few hiccups in viewings (through no fault of her own) she was accommodating and polite, and managed to sort things out. Throughout the admin and paperwork process her communication was quick, clear and she provided good advice to keep things going as smooth as possible. I’m delighted with the service I’ve received, and would be glad to use Andrews in the future.

Grant · 30 April 2024

Agent replied · 23 October 2024

Hi Grant, thank you for taking the time to write a lovely five star review. Amazing to hear Anisa has been a massive help with setting up your tenancy and she was able to provide excellent support and communication throughout the journey. I am so glad to hear you are delighted with the service and we look forward to helping you again in the future if you need us! Thanks again and all the best, Laura.

5/5

Trustpilot

Thanks Sarah

Andrews always provided great servuce and quick responce to my emails and requests. A special thanks to Sarah who is always ready and available to assist

Lou · 13 August 2024

Agent replied · 23 October 2024

Thank you, Lou! We're thrilled to hear about your positive experience with our service. Sarah will be delighted to know she made a difference. We appreciate your kind words!

5/5

Trustpilot

Janine Derbeyshire is the best…

Janine Derbyshire is the best property manager we have had in 10 years of renting. She is proactive and has the best for the landlord in mind. Great communication too.

Customer · 3 June 2024

Agent replied · 23 October 2024

Thank you for the five star review. It is fantastic to hear that Janine has been the best property manager you have had in the last 10 years , and that she has been proactive with the best for the landlord in mind. Thanks , Lisa

5/5

Google

So Elated with the way and manner the renting process went. The referencing checks the cool attention coming from Micheal to the moment the property will the let, amazing. Many thanks Micheal.

Abiodun · 25 April 2024

Agent replied · 22 October 2024

Hi Abiodun, thank you for the five star review. Fantastic to see we were able to not only find you a new home but that Micheal was on hand to help you through each step of the renting process. Thank you for sharing your positive experience with us, Rhys

5/5

Google

I had a very pleasant experience with Andrews Southfield presented by Duaa Khan, who was very attentive, kind and friendly. Unfortunately, the property was a bit small for me but in a very good location and condition.

Inessa · 15 November 2025

Agent replied · 22 November 2025

Dear Inessa, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Duaa Khan. We appreciate your insights and hope to assist you in finding a property that perfectly suits your needs. … More

5/5

Trustpilot

Pleasant experience

My recent experience particularly with Sarah was splendid and has always been.She's always willing to help with a listening ear.

Mr · 13 November 2024

Agent replied · 28 December 2024

Thank you, Mr. Pedro! We're thrilled to hear about your positive experience with Sarah. Your kind words mean a lot to us. Best wishes, Jake

5/5

Google

My Experience with with Andrews was amazing . Michael was so good and easy to talk to and delivered the service that was promised . So happy with them . Thank you for giving us the peace of mind .

Fariah · 23 October 2023

Agent replied · 22 October 2024

Good Morning Fariah, Thank you very much for this brilliant review. I am very glad to learn that Michael delivered fantastic service. Best Regards, Tomasz Faba Business Manager

5/5

Google

Andrews have gone above and beyond as a company - especially Michelle Smethurst whose can do attitude, professionalism and positivity have made a huge difference to me. I would thoroughly recommend them to anyone - renters, landlords, sellers and buyers.

Leo · 23 October 2023

Agent replied · 22 October 2024

Hi Leo, thank you for your five star review. It's brilliant to see the hard work and effort that Michelle puts in is recognised by our brilliant customers. We know she will be over the moon with this positive feedback and of course she's always on hand to help you again when required. Thanks, Rhys

5/5

Trustpilot

First time buyers

We were first time buyers and we worked with Ida. She really put us at ease, got back quickly to us with any questions we had and was professional throughout. She made the whole process a lot less nerve racking!

Sian · 20 October 2023

Agent replied · 23 October 2024

Hi Sian, we know buying a property can be a stressful and anxious time, none more so than when looking to buy your first property. It's brilliant to see Ida was on hand to guide you through the process. Thank you so much for the five star review, Rhys.

5/5

Trustpilot

Lisa and the team made our move very…

Lisa and the team made our move very easy and stress free. Lisa is very friendly and professional and was a as pleasure to work with. Thank you

Maria · 26 June 2024

Agent replied · 23 October 2024

Thank you for the review. Amazing to see Lisa made such a good impression! Thanks again, Rhys

1/5

Trustpilot

Ignored our calls & let us down!

I have been working really hard trying to find a property ro rent for my son & daughter. After finding a 2 bedroom home via Andrews I gave them a call.Spent time talking to the agent & being registered. Was informed on Monday 8th April we could view the property in question on Thursday 11th April at 11:30, however they would have to confirm with the landlord & would send a txt & email as soon it was booked in.My son booked the morning off work to prepare for the viewing. However we never received a txt or email, I then called Andrews twice on Wednesday 10th twice (morning & afternoon), both times getting an answer phone asking me to leave my name, number & reason for calling & someone would call me back. NOT at anytime did we receive a call back or an email, txt for the viewing. Andrews have completely let us down. How disrespectful & unprofessional Andrews have been to us. We have been treated terrible!

Guy · 11 April 2024

Agent replied · 23 October 2024

Hi Guy, thank you for taking the time to write some feedback, sorry that you felt the need to leave us a one star review. We taking all reviews seriously and are always wanting to know how we could improve your experience.Would you mind sending some further information to myself, Rhys, at RMessenger@AndrewsOnline.co.uk to enable us to take a further look into your dealings with us. Many thanks, Rhys.

5/5

Trustpilot

Renting since 2022 from Andrew’s

Renting since 2022 from Andrew’s, they’ve handled every issue I’ve had with the property professionally and rapidly as possible. Interaction with staff Janine is kind and shows how much they are concerned of you. Thank you

Akua · 17 January 2024

Agent replied · 23 October 2024

Hi Akua, thank you for taking the time to leave us a 5 star review. We really appreciate the feedback and know that Janine will be really pleased to see your review. Thanks, Rhys

5/5

Trustpilot

First time buyer, Mortgage

My husband and I approached Mukul Mehta Mortgage and Protection Advisor at Kingsbury Office to help as with our first mortgage .We didn't have much experience in property financing also mortgages .Mukul was really good at explaining how the things works also provide really good information and made the process easy to understand .Everything flow smooth and rapid. He answered the telephone also emails every time we contacted him giving as the updates. He helped as to the end of process with loads of professionalism and good advise .We highly recommended him for anyone who need good professional and serious Broker .Dorina & Sami

Daniela · 2 March 2023

5/5

Trustpilot

Amazing service from the Maria and…

Amazing service from the Maria and team, Iam really appreciating it because I have been to other estate agents , wonderful work with good quality service - well done Andrews Letting Team

Denford · 8 April 2024

Agent replied · 23 October 2024

Hi Denford .Thank you for taking the time to leave us a five star review. We know that Maria and the team will really appreciate seeing your kind feedback, thanks again, Lisa.

5/5

Trustpilot

The Best Experience!

As a First Time Buyer the whole process seems endless, stressful and demanding.Mukul Mehta is the best professional that I have worked with and you would ever want to have as a financial advisor. He goes above and beyond for his clients from finding you the best suited products and quotes to genuine care and making sure everything goes smoothly and as planned. He is a highly professional, knowledgeable, efficient, quick and absolute amazing communicator; he will keep you updated at every step of the process which will give you the reassurance you need that things are taken care of. I really can’t recommend him enough and the whole team in the Andrews Kingsbury branch.

AC · 19 February 2023

5/5

Trustpilot

Visited the branch on North Street…

Visited the branch on North Street today, spoke to Matt who was very friendly and helped us register our details in the search for our new house.

Victoria · 6 July 2024

Agent replied · 23 October 2024

Hi Victoria, thank you for taking the time to review your experience with us. We are so pleased to see it was such a positive one. Thanks again, Rhys

5/5

Google

Thank you so much, Richard, for your time and help today. I really appreciate your friendly attitude, professionalism, and the clear way you explained everything it made the whole experience easy and enjoyable. You definitely deserve a 5-star review!

Fernandes4gisa · 15 October 2025

Agent replied · 22 October 2025

Thank you, Fernandes, for your wonderful feedback! We're thrilled to hear about your positive experience with Richard. Your kind words and 5-star rating mean a lot to us. We look forward to assisting you again in the future! Best wishes , Lisa

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Questions about Andrews Southfields

Has Andrews Southfields won any awards?

Yes. Andrews Southfields won Silver for Lettings (Tenants) in London South West and Silver for Lettings (Landlords) in London South West at the ESTAS 2020 awards, and 2 other industry awards since 2019.

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