Trusted Agent profile · Waltham Forest
★★★★★
441 reviews across 2 platforms
183-185 Hoe Street, London, E17 3AP, Waltham Forest, E17 3AP
Foxtons's office in Waltham Forest, at 183-185 Hoe Street, is rated 4.2 out of 5 across 441 reviews on two platforms, including 236 Google reviews rated 4.8.
Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.
5/5
GoogleHaseena was the agent for the apartment. She was extremely helpful, open, transparent, and reliable through the whole process, she really cared about us, understood our needs. She was always available to answer our questions and to show us the apartment any time we asked for. A great experience overall.
5/5
GoogleThe best and most efficient Foxtons office!! I needed a property urgently after being disappointed by another agency, I called Foxtons Walthamstow and got through to Anisia who was an absolute star!! She went above and beyond for us, I couldn’t even believe it! Her manager Erik was also fantastic! I would 100% recommend using this office! Thank you guys! X
5/5
GoogleMaria from Foxtons Walthamstow is a fine example of excellent customer service. She has helped me in finding a short term let with the requiremnets and brief i needed. For short term lets i am confident Maria at Foxtons will certainly find what you need matched together with excellent customer service, and a pleasant comfortable approach to your requirements. Maria is a fine example of how to get a job done which is a rare trait nowadays which many should follow.
5/5
GoogleSafiya from Foxtons in Walthamstow was a fantastic help to us in trying to find a property in a very busy market. She was tireless in finding a schedule that fitted us, and drove us round to all properties, which was very helpful. Although we didn't eventually buy a property form Foxtons, this was no fault of Safiya's, who was professional to the very end. I would be very happy to use Foxtons in general, and Safiya in particular, again. Gavin Hughes.
5/5
GoogleMaria at Foxtons Walthamstow is the most helpful and informative estate agent i've dealt with in an awful long time. She is personable and always on hand if you need her, she took time out to take us around the house a number of times and drove us there and back, despite being very obviously busy. Stan has also been on hand despite being the manager for us all constantly and helped us secure the property that we fell in love with. Overall a great experience.
5/5
GoogleOur experience with Foxtons was of an agency that cares deeply about customer experience. It was by far the best experience in our long hunt for a flat. Adrian Cheung, the agent that helped us was such a pleasant, informative and overall very helpful person. He took us to an amazing property, and he even waited for my girlfriend to join us to see the flat, even though he had a very busy day. I can only recommend the agency and especially Adrian for being really helpful and friendly.
5/5
GoogleAnisia was super attentive and great to work with. Thank you!!
Thank you Ume L for your review. Sophie, Foxtons Walthamstow Estate Agents Get it done with London’s number 1!
1/5
TrustpilotUnprofessional Service
Had awful experience with Foxtons to sell my property value at £400k then say at £375k will be a fast sell.
5/5
TrustpilotThank you Foxtons & Rebecca
We use Foxtons for all our properties where they undertake a really good job for us.
5/5
TrustpilotGreat rep to work with.
Sarah has always been attentive, responding very quickly and solving any problems that might have arisen.
1/5
Trustpilot23 days and still don’t get my deposit
The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.
1/5
Trustpilotrefused to show us around any property…
refused to show us around any property until we already had money in the bank or a mortgage in place to purchase. aweful company only out for commission
5/5
GoogleI recently completed on my first flat, and the whole process was so smooth and easy - with thanks to Paulius and Giles for keeping me informed and at ease throughout, answering any questions I had promptly, and generally being great to work with. Many thanks.
5/5
GoogleSeth was really friendly and proactive. He found several flats that fit my requirements and organised viewings for them. In the end I went for another flat with a different letting agent but I am grateful to Seth for being so helpful when I needed it.
1/5
TrustpilotSerious data concerns
I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.
1/5
Trustpilot62d Stanhope Gardens
Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!
1/5
GoogleI have no complaints with the sales negotiator Renata who did a great job and was very professional the whole way through. This was unfortunately where the good work from Foxtons started and stopped. It initially became very infuriating when I would have to call a number of times to receive a call back for an update. I was continually told that they have not had a chance to look into my case. This is not acceptable. I feel that the main issue was that they were uncomfortable having the conversation as they were unsure how the phone call was going to go and so they would just ignore my calls and emails. Foxtons would also look to cut corners such as an issue with the lease. I was promised upon viewing that there was 105 years left on the lease. Foxtons did no research into this and just accepted the guess from the vendor as a given. We then found out 3 months down the line that the time remaining on the lease on this property was far shorter than the vendor had stated. The lease therefore needed to be renewed. We were also given an exchange and completion date that all parties were in agreement with but yet again the vendors solicitors and Foxtons were late in getting back to my solicitors and so this had to be delayed another day. This then left me liable for additional removal costs. This is something that I will unfortunately have to bring up with my solicitor. Also it still says 'under offer' on all their web portals rather than 'sold'. This is another thing that’s been 'forgotten' due to being 'too busy'. I had a dreadful time with Foxtons and strongly suggest that people should think carefully before using Foxtons as their marketing agent.NegativeResponsiveness, Quality, Professionalism, Value
Hi David, thank you for your feedback below. We are sorry to hear you feel this way. We understand that you have since spoken to the manager regarding the below. With regards to the website, we would not change this to say sold, all properties get listed as under offer. On the bright side, we understand that we have managed to successfully exchange contracts and completed today. Congratulations on your purchase. Now that we have formally exchanged, the property will disappear from all websites in the next 24 hours. We would like to take this opportunity and wish you all the best in your new home, congratulations.
1/5
TrustpilotLandlord, letting through Foxtons.
I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months
5/5
GoogleSam is great. Very diligent, reliable and flexible
5/5
GoogleHad a lovely experience with Foxtoms Walthamstow, I was helped by Hasena and she listened to our wants and needs very well. She would be constantly sending us properties to have a look and was consistently in touch to help and support. 10/10
5/5
GoogleThanks to Safiya I bought a house third time lucky having two sales fall through with other agents. If she hadn't called me periodically just to see how things were going I probably wouldn't have completed a sale finally after almost a year. She was really helpful and professional throughout and I'm really grateful. Even after the sale she'll still pass post on to the previous owner keeping both parties happy - thank you!
5/5
TrustpilotFirst Time Buyer
As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)
5/5
GoogleI would like to thank Egle for showing my property in a quick manner so that it could be rented out after the current tenants. She has shown her management skills by having this wrapped up quickly with her team. They were all very professional, friendly. I could not recommend Foxtons Walthamstow enough!
5/5
GoogleFantastic service from Giles and his team who handled the sale of our flat. They helped secure a price we were happy with, then were constantly available and communicative throughout a protracted snd tricky sale period. Would most definitely recommend.
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