Capital Letting and Estate Agents Limited Waltham Forest reviews

★★★★★ 4/5

Google

I've been a tenant for 6 months and have renewed my contact. Staff are approachable and help with any issues regarding the room.

Venkat · 9 August 2025

★★★★★ 1/5

Google

Beware and stay away We rented a room at one of their properties in Ilford with my partner for around 2 years. In terms of rent(£900), it was a bit on the higher side compared to similar properties. Issues which we faced: 1) Weekly cleaners who used to visit the property and at times will use your utensils(plate etc) to have their meal. I don't know how often they were doing it but I caught them couple of times. It also puts you at risk as you are more likely to catch the virus. 2) When we vacated the property the deductions given were really high and unfair. a) we were asked to pay £200 as decoration charges for 1 room. The room was not painted and given to us. It already a a lot of marks and then some marks happened during our stay as we moved few furniture around. b) We cleaned the room thoroughly and after microscopic inspection they managed to find some dust on the blind and then we were quoted £50 for professionally cleaning of one room. c) During our stay there, there were some cosmetic anomalies on 2 of their tables(photos attached). We were not given these tables brand new. But when we vacated, we were quoted the price of brand new tables by them. After struggling for some time, we offered to pay the price if we get these tables to which they responded that these have been disposed off. After few mails(back and forth) we were informed that the table is available in their office. My friend and work colleague was living in this room with his wife before me. When I discussed this with him, I was told that even he was charged over £200 as replacement cost for discolouration of a very small section of wooden tiles. Those tiles were never replaced after charging the customer the replacement cost.

Sonu · 11 October 2021

★★★★★ 5/5

Google

Great experience with Capital. They took care of all requirements with excellent customer service.

Bal · 17 August 2025

★★★★★ 5/5

Google

Nice, helpful people, especially Kaldipe. Thank you for your service. I can only recommend them.

Keczán · 24 March 2023

★★★★★ 4/5

Google

Well maintained, neat & clean to stay.

Kalaiselvi · 23 August 2025

★★★★★ 5/5

Google

Made letting my property simple and straightforward, especially after my previous not so good experiences. I have been with Capital now for a number of years and I have never had any concerns in regards to my rental payments or the well being of of my property. Excellent Service. John

John · 11 October 2023

★★★★★ 5/5

Google

Very polite and on time every time

Satbinder · 9 August 2025

★★★★★ 5/5

Google

Reliable and fast. Highly recommend them.

Silviq · 11 August 2025

★★★★★ 5/5

Google

Honestly speaking! Its the best estate agent i have come across so far! VERY attentive and helped us so much! Every team member are brilliant! And kaldipe is fantastic!!!. Thank you so much putting a roof over our head after my struggles and all the advice you guys provided to us! Keep up the good job!

Fateha · 11 October 2021

★★★★★ 4/5

Google

Capital lettings have fully managed our property for a number of years. The staff are friendly and professional. Kaldipe deals with any issues which arise and keeps us in the loop all the time. We would gladly recommend Capital Lettings for property management.

Balwant · 24 March 2023

★★★★★ 5/5

Google

Staff is amazingly professional. They go above and beyond to help their customers and to provide the best service. Their properties are always very well kept and the maintenance team is spot on! Will always appreciate their work. Stayed with the company for around 8years and would stay another 8 if I could. Cant recommend their services enough!!

Helena · 11 October 2019

★★★★★ 5/5

Google

Amazing service at Capital Lettings. Very friendly staff. One of the best estate agents around and one I highly recommend!

Adam · 24 March 2023

★★★★★ 1/5

Google

Letting agent never showed up for a viewing. If you are a landlord don't waste your time, your property will not showed.

Ivo · 11 October 2021

★★★★★ 5/5

Google

Rating only, no written review.

Singu · 17 August 2025

★★★★★ 5/5

Google

Rating only, no written review.

Kun · 9 August 2025

★★★★★ 5/5

Google

Rating only, no written review.

B · 20 July 2025

★★★★★ 5/5

Google

Rating only, no written review.

Adam · 24 September 2024

★★★★★ 5/5

Google

Rating only, no written review.

Power · 24 September 2024

★★★★★ 5/5

Google

Rating only, no written review.

Haider · 24 September 2024

★★★★★ 4/5

Google

Rating only, no written review.

John · 11 October 2019