Capital Letting and Estate Agents Limited reviews

★★★★★ 5/5

Google

I had a very positive experience with Capital Letting, especially with Ms Kaldipe. She was extremely professional, friendly, and supportive throughout the entire letting process, from the initial viewing right through to the key handover. Her communication was excellent, clear, and prompt, and she took the time to explain every step in a way that made the whole process easy and stress-free. This level of service was far better than my previous moving experiences. Ms Kaldipe was always approachable, patient, and genuinely willing to help with any questions or concerns I had. She made the whole transition smooth and well organised, and I truly felt supported throughout. I would highly recommend Capital Letting and Ms Kaldipe to anyone looking for a reliable and professional letting agent. Their customer service is outstanding, and I am very grateful for such a positive experience.

Kavana · 16 February 2026

★★★★★ 4/5

Google

Kaldipe has been so professional in dealing with our home letting. From the first step of viewing the property to signing the contract she clearly explained everything involved in renting the property. Moreover she is very friendly and approachable.

Abijha · 16 March 2026

★★★★★ 5/5

Google

Rented from the agency for 5 years. They're extremely helpful and always made sure our needs were taken care of. The house was always kept in excellent condition thanks to the great maintenance team. Special thanks to Kaldipe for the help and support during our tenancy. Highly recommend

Maia · 23 December 2025

★★★★★ 5/5

Google

5-Star Review: I’ve been with capital letting for over two years now, and my experience has been consistently excellent. From the start, their team has been professional, responsive, and easy to deal with. They’ve always handled any issues or repairs promptly and kept communication clear and timely throughout my tenancy. The flat was handed over in great condition and well-managed, and the ongoing support has made my time here stress-free. It’s reassuring to work with a letting agent who clearly values both their tenants and the properties they manage. Highly recommended for anyone looking for a reliable and trustworthy letting agent.

Adissa · 9 August 2025

★★★★★ 5/5

Google

I have been staying at the property since 2021, and I have found the experience to be very positive. The rooms are spacious and comfortable; I have my own TV, double bed, sofa, kitchenette and en-suite. The furniture provided is of good quality, and there is plenty of storage space available. The shared kitchen is cleaned weekly, and the garden is also well maintained. The staff at Capital Lettings are helpful and polite. If I have any complaints or issues, I can contact the team, and they are quick to assist. When I first visited the property in 2021, Kaldipe, the property manager, showed me a room but also recommended that I view a different room at another property (where I am currently staying) since it has convenient access to the local high street. I truly appreciate this guidance, as I do not have a vehicle, and living near the high street has made my life much easier. I also appreciate that staff are adamant in maintaining cleanliness at the property, expecting tenants to do the same, while also ensuring all tenants are working professionals. This is the only shared house in London that I would personally recommend. It allows me to enjoy my privacy, similar to living in a studio, while still having access to a shared kitchen. I have lived in another shared house in London where my experience was quite the opposite! I highly recommend reaching out to the team if you are looking for a place to live :)

Aysha · 9 August 2025

★★★★★ 5/5

Google

We've been with Capital Lettings for over a year now, and our experience has been nothing short of exceptional. The entire team is incredibly friendly, approachable, and always ready to help, making every interaction smooth and stress-free. What truly sets them apart is their personal touch; they don’t operate like a typical business, but more like an extended family. If you're looking to rent a place in London, we highly recommend Capital Lettings. You won’t be disappointed!

Sonny · 17 August 2025

★★★★★ 5/5

Google

As a long term tenant with Capital Lettings (Leyton branch). I would highly recommend them as my flat was well cared for, and any maintenance issues that came up over the years were addressed quickly and dealt professionally. Whether it was seasonal upkeep, appliance servicing, or general improvements, Capital Lettings Estate made sure the property stayed in a great shape & condition. Thanks to the whole team at Capital Lettings (Leyton branch) London.

Im · 17 August 2025

★★★★★ 5/5

Google

I have been a tenant for the past fifteen plus years. Staff is amazingly professional specially Kaldipe. They go above and beyond to help their customers and to provide the best service. Their properties are always very well kept. Will always appreciate their work.

Muhammad · 17 August 2025

★★★★★ 5/5

Google

I have been with capital for 8 years and have had an experience that no other estate agency hás provided. I highly recommend to anyone looking for property! Fast maintenance repairs and good customer service from staff like Kaldipe and Idris!

Ilidimila · 18 August 2025

★★★★★ 5/5

Google

Great Experience Great people as i like property's cleanliness, great location and the responsiveness of the landlord is very very good what they committed they provide. everything is perfect with them.. overall i am very happy to staying in there property.

Hamza · 17 August 2025

★★★★★ 5/5

Google

Very good staff very helpful. Such a good teamwork and help me a lot. I’m a single mom but the staff helps me a lot, and I am very happy his be Haviar excellent and God bless everyone thank you

Fauzia · 9 August 2025

★★★★★ 5/5

Google

I would highly recommend Capital Lettings for any individual looking for a rental property. The team are incredibly helpful, compassionate and professional. All tenants are looked after well. Any queries that arise from tenants are solved instantly.

Fouzia · 18 August 2025

★★★★★ 5/5

Google

The whole team is very knowledgeable and responsive. I've been working with them for years. Highly recommended.

Fabio · 16 February 2026

★★★★★ 5/5

Google

I have been a tenant for the past two years and can only say positive things about my experience with Capital. Staff have always been very polite and professional. They are approachable and …

I · 17 July 2025

★★★★★ 5/5

Google

I’ve used capital letting for many years to manage my property one of the best agents to deal with very professional and always reliable

Salim · 17 August 2025

★★★★★ 4/5

Google

I've been a tenant for 6 months and have renewed my contact. Staff are approachable and help with any issues regarding the room.

Venkat · 9 August 2025

★★★★★ 1/5

Google

Beware and stay away We rented a room at one of their properties in Ilford with my partner for around 2 years. In terms of rent(£900), it was a bit on the higher side compared to similar properties. Issues which we faced: 1) Weekly cleaners who used to visit the property and at times will use your utensils(plate etc) to have their meal. I don't know how often they were doing it but I caught them couple of times. It also puts you at risk as you are more likely to catch the virus. 2) When we vacated the property the deductions given were really high and unfair. a) we were asked to pay £200 as decoration charges for 1 room. The room was not painted and given to us. It already a a lot of marks and then some marks happened during our stay as we moved few furniture around. b) We cleaned the room thoroughly and after microscopic inspection they managed to find some dust on the blind and then we were quoted £50 for professionally cleaning of one room. c) During our stay there, there were some cosmetic anomalies on 2 of their tables(photos attached). We were not given these tables brand new. But when we vacated, we were quoted the price of brand new tables by them. After struggling for some time, we offered to pay the price if we get these tables to which they responded that these have been disposed off. After few mails(back and forth) we were informed that the table is available in their office. My friend and work colleague was living in this room with his wife before me. When I discussed this with him, I was told that even he was charged over £200 as replacement cost for discolouration of a very small section of wooden tiles. Those tiles were never replaced after charging the customer the replacement cost.NegativeProfessionalism

Sonu · 24 October 2021

★★★★★ 1/5

Google

Probably the worst estate agency I have ever come across. I was looking for a property with my family, found a place that we wanted to …

Adelina · 17 April 2025

★★★★★ 5/5

Google

Great experience with Capital. They took care of all requirements with excellent customer service.

Bal · 17 August 2025

★★★★★ 5/5

Google

Nice, helpful people, especially Kaldipe. Thank you for your service. I can only recommend them.

Keczán · 24 March 2023

★★★★★ 4/5

Google

Well maintained, neat & clean to stay.

Kalaiselvi · 23 August 2025

★★★★★ 5/5

Google

Very polite and on time every time

Satbinder · 9 August 2025

★★★★★ 5/5

Google

Reliable and fast. Highly recommend them.

Silviq · 11 August 2025

★★★★★ 5/5

Google

Jagjeet singh is very supportive and polite.i appreciate his support.

Anil · 12 April 2026