Every review we hold for the Walsall office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmanda Allen
Amanda the Sales person was amazing. Nothing too much trouble explained everything perfectly.
Elaine · 23 March 2023
Agent replied · 15 June 2024
Thank you Elaine for your lovely review about Mandy at The Acorns. We've passed your review onto Mandy directly and we're look forward to continuing on your Lovell Home journey with you.The Lovell Team
★★★★★ 4/5
TrustpilotProfessional team
Professional team, good interrelationship with us, helpful and kind, slight issue with scheduling in short notice, lost some time in the process.I recommend kindly!
Mihai · 29 November 2021
Agent replied · 15 June 2024
Hi Mihai, Thank you for your review and we are glad to hear you have had a good experience with ourselves. We hope you enjoy your new home.Thank you again, Lovell Homes.
★★★★★ 5/5
TrustpilotThe sales team at King's Lynn have been…
The sales team at King's Lynn have been very professional and helpful explaining the product along with useful information.Well Done Hayiley
MR · 4 May 2022
Agent replied · 15 June 2024
Thank you for your positive feedback. I will pass your comments onto Hailey and we look forward to welcoming you into your new home. We are delighted to hear that you are enjoying this process. Thank you for choosing a Lovell Home.Lovell Homes
★★★★★ 5/5
TrustpilotRoseanne dealt with the whole process…
Roseanne dealt with the whole process from beginning to end Explaining every step clearly Very pleased with the professional friendly service I received
Mary · 17 January 2022
Agent replied · 15 June 2024
Thank you for you review, we are delighted that you are pleased with your journey so far and will pass on your comments to Rosann. Thank you for choosing a Lovell Home.Lovell Homes Team
★★★★★ 5/5
TrustpilotFriendly
Friendly, welcoming, polite and very helpful let’s hope the rest of the process living up to the sales side of the business.
Alan · 7 March 2022
Agent replied · 15 June 2024
Hi Alan, Thank you for your great review! I will pass your comments onto Amanda.Thank you again,Lovell Homes.
★★★★★ 5/5
TrustpilotStaff are helpful to explain in details…
Staff are helpful to explain in details and can offer assistance to solve my problems.
Raymond · 26 December 2022
Agent replied · 15 June 2024
Thank you for taking the time to write your review. Our sales team are always pleased to receive good feedback, as they aim to support your home buying journey. Many Thanks, Lovell Homes Team
★★★★★ 5/5
TrustpilotThank you for helping us pick our home
Thank you for helping us pick our home. Looking forward to the updates of the house coming together. So good so far !!
Laura · 18 December 2021
Agent replied · 15 June 2024
Thank you for your review, we hope you will enjoy your new Lovell home.
★★★★★ 5/5
Trustpilotfriendly and helpful
friendly and helpful, made to feel very welcome. Excited to be buying our new home
Mrs · 3 December 2022
Agent replied · 15 June 2024
Hi Deborah, Thank you for your kind review, I will be sure to pass your comments onto Ally. We look forward to welcoming you into your new home. Thank you again, Lovell Homes.
★★★★★ 5/5
TrustpilotGood homes
Good homes with quality.
Alivelu · 22 October 2023
Agent replied · 15 June 2024
Hello Alivelu,Thank you for your review, we will ensure to pass on your comments to the team.Kind RegardsLovell Homes
★★★★★ 5/5
TrustpilotGreat service
Sales advisor was opened & flexible to discussions and brought real value to us. Made a big difference vs competitors.
AP · 1 May 2022
Agent replied · 15 June 2024
We are so pleased to hear that your experience has brought value to you, Thank you for choosing Lovell Homes and thank you for your review. Team Lovell
★★★★★ 5/5
TrustpilotThe sale rep was so amazing
The sale rep was so amazing, friendly and welcoming.Very good at her job✅
Damilola · 30 January 2023
Agent replied · 15 June 2024
Hi Damiola, Thank you so much for taking the time to write your review. We love to hear great feedback about our team and we're pleased you've had a good experience. I have passed your kind words on to Sharon. Thank you from The Lovell Homes Team.
★★★★★ 5/5
TrustpilotPositive Sales Experience
Throughout the process of reserving our new home the sales executive, Anne-Marie Arnott, was extremely helpful and knowledgeable which made the process straightforward and enjoyable. This is our second purchase from Lovell and on both occasions our sales experience has been excellent.
A · 27 April 2023
★★★★★ 5/5
TrustpilotEverything fell into place quite nicely…
Everything fell into place quite nicely and timely. Great service from all at Lovell. We're getting there.
David · 18 July 2022
Agent replied · 15 June 2024
Thanks for your review. I am so glad that we could help you secure the plot you've been waiting to be released for so long. Kind regards Lovell Homes
★★★★★ 5/5
TrustpilotReally nice and happy staff
Really nice and happy staff, the cracks in the house were not only fixed fast but well too
Charlie · 6 September 2024
★★★★★ 5/5
TrustpilotOur Home
Lovely houses.Lovely sales team , polite & very efficient. Always kind & helpful.Unlike others .
Mr · 28 August 2022
Agent replied · 15 June 2024
Thank you for your positive feedback, we are pleased you are happy with the service you have received from the sales team. We will pass your comments on to them.Kindest RegardsLovell Homes
★★★★★ 5/5
TrustpilotVery happy with all the information and…
Very happy with all the information and help received!👏 I can't wait to move in!
Customer · 27 August 2022
Agent replied · 15 June 2024
We are so pleased to hear that your experience has brought value to you, Thank you for choosing Lovell Homes and thank you for your review. Team Lovell
★★★★★ 5/5
TrustpilotExcellent service and great staff very…
Excellent service and great staff very helpful all along the way so far a great experience.
Matthew · 11 July 2022
Agent replied · 15 June 2024
We are so pleased to hear that your experience has brought value to you, Thank you for choosing Lovell Homes and thank you for your review. Team Lovell
★★★★★ 5/5
TrustpilotChloe reade has been incredible right…
Chloe reade has been incredible right from the start.Looking forward to our new home.
Mark · 1 October 2022
Agent replied · 15 June 2024
Thank you for your review, we will ensure to pass this comment on to the team for you.Many thanksLovell Homes
★★★★★ 5/5
TrustpilotNo problems
The process has been so far without any problem; they've been available and prompt to answer our questions!
Riccardo · 1 March 2022
Agent replied · 15 June 2024
Riccardo, thank you for taking the time to give us feedback on your experience so far, much appreciated. Regards Lovell London
★★★★★ 4/5
TrustpilotAll great
All great . I’m very happy with the service provided and the staff are lovely and very professional.
Customer · 18 February 2022
Agent replied · 15 June 2024
Thank you for your 4 star review and positive feedback. Making sure we deliver an excellent service with professional and helpful staff is always at the forefront of what we do so I am happy to hear we met this high standard for you. I will make sure to pass on your kind comments to the team.
★★★★★ 5/5
TrustpilotThe Colliery Telford
Great sales team- very helpful and informative. David answered all my many questions and queries and gives us confidence buying from Lovell. Now looking forward to the home demo and moving our family into our lovely new home.
Zoran · 22 May 2023
★★★★★ 2/5
TrustpilotCheck carefully
Very little support after purchase. Difficult to get contractors to follow up.
Customer · 24 October 2022
Agent replied · 15 June 2024
Hi Emma, Thank you for your review and we are sorry to hear you feel this way. If you would like to email me on marketing.eastern@lovell.co.uk and I can look into any outstanding issues for you?Kind Regards, Lovell Homes
★★★★★ 5/5
TrustpilotLovell Homes -Glassford
Moved in Lovell Home Glassford (Lanarkshire) estate in February. Customer service, build quality and communication has been excellent. Love our new home. Highly recommend builder
Jennifer · 16 July 2020
Agent replied · 15 June 2024
Hello Jennifer and thank you for your review. We're delighted to read your review regarding the service you have received with your new home. This is just the type of feedback we hope to receive and we will pass on your comments to the site team.Thank you again for your review.Lovell Homes
★★★★★ 5/5
TrustpilotDetail explanation of the purchase with…
Detail explanation of the purchase with support of material, flexible arrangement
Tom · 16 November 2022
Agent replied · 15 June 2024
Thank you for your comments, we will pass them onto the team. Lovell Homes
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