Every review we hold for the Walsall office, from every platform, shown as written. First names only.
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5/5
TrustpilotAmazing experience
Amazing experience with the Cannock team! Just bought a house and they couldnβt have been more helpful. They were very friendly and supportive the whole way through from acceptance to completion. Kerry, Brandon and Jas are top tier! Thank you so much from all of us including our pup! π
Amy Β· 3 August 2023
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5/5
TrustpilotVery professional
Very professional in the field of lettings and an excellent customer care from day one to when we got our keys. Very supportive and sent us a video viewing which enabled us to make a decision on the property and its just perfect.
Kingsley Β· 17 January 2024
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5/5
TrustpilotA massive thank you to Laura
A massive thank you to Laura, so helpful and goes above and beyond to get things done would recommend to any body
Dave Β· 17 December 2020
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5/5
GoogleWhat an amazing experience throughout the selling of my property I cannot thank the team enough. You have been excellent and will recommend to friends and family. Lovely staff always happy to help and leave no stone unturned.PositiveProfessionalism
Hilary Β· 23 November 2020
Agent replied Β· 22 November 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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1/5
TrustpilotThe worst letting experience ever
The worst letting experience ever. Despite paying all rental fees from 11.12.19 and signing the contract I still do not have access to the property! Is it just me, or is it breaching the contract? Letting agent is completely uninterested. Utter lack of professionalism throughout the whole application process up till now, when I literally have to rely on my friends letting me sleep on a couch, despite technically having a house rented.
Anna Β· 12 December 2019
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5/5
TrustpilotI would highly recommend Bairstow β¦
I would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!
Munick Β· 27 April 2021
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1/5
Trustpilotpromoting zero deposit scam when I haveβ¦
promoting zero deposit scam when I have enough for the deposit, ending up paying extra and zero service for the whole tenancy. Not recommended!
Pat Β· 4 December 2024
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5/5
TrustpilotElaine and Adam are amazing fromβ¦
Elaine and Adam are amazing from Wanstead branch. They are super organised and get things on time always find us good tenants. Thank you. M&J
Jaime Β· 19 November 2024
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1/5
TrustpilotI am really disappointed
I am really disappointed. All started well at the begging of the contract but when their is a problem they take so much time to fixe it. Our wash machine went down. We waited 4 month before the agency sent us a technician to replace it. Moreover at the end of the contract we wait 3 month before to have our deposit back. Bad experience. I donβt recommend it.
Sab Β· 22 January 2021
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4/5
TrustpilotMy review is based on buying from Bairstoweves not selling/renting
I didnt use these to sell or rent, rather buy from. Their mansfield woodhouse branch, Verity were very helpful in helping me chase the seller for updates.
John Β· 6 September 2018
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1/5
TrustpilotDO NOT UTILISE THIS COMPANY
Extremely Poor customer service, would not recommend to anyone. Their deposit scheme is an absolute joke for landlords - tenants moved out of my house 4 months ago with clear evidence on checkout report of damages / repairs / removals but Bairstow Eves have not refunded me deposit deductions for what I have had to pay out. Constantly had to chase to try and resolve - inconsistent communication.
Stacey Β· 27 February 2021
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4/5
TrustpilotExcellent service
Vary helpful service from start to finish Jodie was extremely pleasant to deal with and vary professional. I would highly recommend Bairstow Eve.
Ashley Β· 27 February 2020
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1/5
TrustpilotTreat customers like dirts!!
DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!
TL Β· 16 March 2021
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1/5
TrustpilotTerrible Company and Worst Service..Iβ¦
Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.
Rajeesh Β· 11 September 2023
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1/5
TrustpilotHow do you give zero star
How do you give zero star? Trying to get my deposit back, Olga, Elizabeth and the rest of the team have been tossing me around. I moved out 2 months ago, my former landlord checked the apartment and was happy for most of my deposit to be refunded but these guys are telling me my deposit refund is now "uploaded for a review" Stay away from them, they are rogues!!
Sho Β· 4 January 2020
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5/5
TrustpilotFive start treatment from Kirsty andβ¦
Five start treatment from Kirsty and her hard working team in the sale of our lovely bungalow.Many thanksTerry & Marion
Terry Β· 2 December 2024
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1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE. We tried to buy a house and the offer was accepted until they said we MUST use their solicitors.. what a sham. Con men of the highest order
Heath Β· 25 April 2024
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1/5
TrustpilotBairstow Eves, Billericay
After renting with Bairstow Eves, Billericay for 5 years. What an awful experience. The attitude from the staff to the wait time of repairs (months) was ludicrous. Even to this date trying to our FULL deposit back took over 2 weeks! Why? I am so glad we donβt have to deal with this company anymore! Good bye & farewell.
Lee Β· 16 February 2022
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1/5
TrustpilotPoor service Sutton Branch
Poor service all around. Estate agents sold services and then once that was done never bothered to really keep me updated. I had to ring them with updates and then when making an official complaint, that was just ridiculous as well.They have given conflicting/false information and havenβt been helpful towards myself and partner. Wouldnβt use to buy, sell or rent a house with these!
James Β· 26 March 2021
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5/5
TrustpilotBest Property Agents - Highly Recommended
I am very happy with the help and quality of service I received from the whole team namely, Charley, Nicola, Karl, Carly. Specially Charley who chased all the parties involved for me on a regular basis to ensure my purchase happens within my expected timeframe and before expiry of my mortgage.
Anam Β· 16 January 2023
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1/5
TrustpilotBooked 2 viewing but however no oneβ¦
Booked 2 viewing but however no one showed up, wasted our time, not very professional for such reputed company.
Fahad Β· 6 December 2024
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1/5
TrustpilotThe agents here are completelyβ¦
The agents here are completely irresponsible. They don't follow up and treat people badly. I am a buyer when dealing with them. They lost our information sent to them, don't care about data privacy, and are very rude when we ask for a confirmation whether they have finally received our details. I will never let them sell any of my own properties
Hayden Β· 23 June 2021
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5/5
TrustpilotBairstow Eves letting agency such an amazing team !
Bairstow Eves letting agency such a great asset to Wanstead community , a very helpful team full of consideration and attention to detail. I would like to mention Elaine who went far and beyond to accommodate us and made the impossible to meet our needs, she truly is a star , a kind and understanding lady. A very big thank you to all of Bairstow Eves !
Silvia Β· 20 January 2020
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5/5
TrustpilotWould recommend
Alicia from Bairstowe Eves has been a fantastic help in finding a place that was the right fit for me and my friend. She made the process quick, easy and was very informative and responsive. I cannot recommend her and Bairstowe Eves enough!
Margaret Β· 4 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.