Bairstow Eves Walsall Sales reviews

★★★★★ 1/5

Trustpilot

Very disappointed with the "service"…

Very disappointed with the "service" they gave to my elderly parents. They talked a good talk to get their sale but their service has been non existent. They pressured my parents into using their solicitors and I had to contact them to remind them that any instructions must come through me. They said they would mailshot properties for my parents to buy but no evidence of this. They had 3 offers during the first weekend of advertising the property and then immediately removed it from the website even though it was offers over. Absolutely no contact from the agents. Appalling service from start to finish. Very disappointed.

Anne · 22 September 2022

★★★★★ 4/5

Trustpilot

Excellent

Just want to say a huge thank you to the staff at Bairstoweves Eves Barkingside, especially Kimberley who made it possible for us to secure our home during this uncertain time. If it weren’t for you, this wouldn’t have been possible. Thank you so much.

Tahmina · 26 March 2020

★★★★★ 5/5

Trustpilot

We recently moved house and went…

We recently moved house and went through the atherstone branch. Michala was amazing and nothing was too much trouble at all. Even when I was phoning every day at the end. Thank you from Claire Green and Neil Maccallum x

Claire · 15 June 2021

★★★★★ 5/5

Google

Just wanted to say a massive thankyou to meg, great communication throughout. Made the stress of moving that bit easier.

Adam · 14 August 2024

★★★★★ 5/5

Google

I've found Corey on the Lettings team to be very helpful. He communicates clearly and he is prompt in his responses.

Khadija · 25 July 2024

★★★★★ 5/5

Trustpilot

Excellent!

I needed to contact the Billericay office for some help & found Jess D (Lettings Negotiator) to be an absolute star! She was calm, polite, pleasant, helpful, speedy & supportive. She actioned what she said she would and has a fabulous "can-do" attitude. I can't thank her or praise her enough! It's rare to find such, but very welcoming!

Enfys · 20 March 2024

★★★★★ 5/5

Trustpilot

Am really grateful for the letting…

Am really grateful for the letting services,all went well smoothly thanks to Joseph.thankyou Joseph for your help

Mary · 3 November 2023

★★★★★ 1/5

Trustpilot

The Worst Property Agent Ever

The worst estate agent ever we’ve encountered. We’ve booked a viewing with them on Saturday 12:30pm, a lady called to confirm this appointment on Wednesday right before that. Soon we’ve also received a confirmation e-mail without our details on it stating viewing time on Sat 12:30am. We didn’t pay much attention and believe that “am” was just a typo mistake. When we arrived the door of that property on Saturday 12:15pm, no one showed up even we’ve waited half an hour. We called that lady and she said she didn’t arranged anything on 12:30pm! Without apologizing, attitude just like asking us to go away don’t bother. We sent her back the confirmation e-mail, she just said she had re-arranged ours to 11am the same day and re-sent a confirmation (without name or details) to us, in which we dig into all our inbox and junk box we couldn’t find any of what she had said. It is quite interesting when you gonna re-arrange an appointment, you need not to call or confirm with the counter-party. We haven’t received any missed call as well when we didn’t show up “on time” at 11am?!What even worst is that, we popped into the shop an hour later and would like to re-book viewing for this property. That lady rejected and said that was already under offer stage, she’s not gonna arrange viewing anymore. Wow! All just happened within 2 hours? Amazing!Wasted our 3-hour traffic time and vacant half-day of our only rest day of the week for this irresponsible estate agent!

Kat · 18 June 2022

★★★★★ 5/5

Google

Recently just bought a property through Modern Method of Sale. I initially met with Preet and have liaised with her throughout the entire process - she has been very polite and helpful 😊 …

Joanne · 9 April 2025

★★★★★ 5/5

Trustpilot

Wanstead Branch

I have rented a property for 7 years before I bought my own. I dealt with Elaine Hutton regularly. She was delighfully helpful and lovely all the way through. I can recommend the branch and it's people and would positively deal with them again.

LJ · 22 October 2019

★★★★★ 1/5

Trustpilot

If I could give a zero star I would

If I could give a zero star I would. Takes them months to fix damages, zero communication.. and basically told us they can’t do anything about a mold problem. They would just need to replace a part of a board.. but no can do. The house was given to us with light fixtures hanging off of the ceiling…. The stairs bannister was hanging off, the house smelt like an actual pig had been living in there for the passed year. We paid 6 months up front because we are relocating from abroad but they have completely taken advantage of our situation. I will never rent through the this company ever again.

Alauren · 13 May 2022

★★★★★ 1/5

Trustpilot

Lack of transparency

Lack of transparency, poor communication, and no meaningful mortgage advice

Ewa · 14 December 2025

★★★★★ 5/5

Google

Bairstow Eves provided exceptional service from start to finish. Their professionalism and market knowledge made our home buying experience seamless. Highly recommend!

Abdul · 13 May 2024

★★★★★ 5/5

Google

Excellent service from start to end! Was really glad at how quickly and smoothly everything was handled throughout the sale of my property. Recommend Bairstow Eves Sales and Lettings 100%

Sadia · 23 November 2023

★★★★★ 5/5

Google

Bairatoweves have been brilliant, from Della who showed us the house to Kate and Stacey who took care of the rest of the transaction. We couldn't fault them. Would recommend.

Kaine · 23 November 2023

★★★★★ 5/5

Google

Just wanted to say fantastic experience with the Walsall branch! Stacey did a fantastic job in helping us purchase our house. We are all set for our key collection tomorrow and are excited as first time buyers. Would definitely recommend their services!

Sumra · 23 November 2022

★★★★★ 1/5

Trustpilot

USELESS SALES TEAM! So rude!

I enquired about seeing a house, and was met with utter incompetence by Abigail Coombs, the sales assistant, and her equally as useless male manager - who’s name I can’t remember. When I called to ask to view a house, I was put onto her manager, despite saying I didn’t need to speak to her manager, because it was out of my ideal spend. Just because I don’t want to spend over X amount, it doesn’t mean I can’t. However, I understand perhaps they didn’t want their time wasted. I then had to have this same conversation with her manager, some absolute shmuck, who asked me very pointed questions, his tone was appalling, to “check” I was eligible. Ie: Despite saying I have my AIP, I was asked how much deposit I’m putting down - why does that matter? Anyway, I was then promised a call back from Abigail and a house viewing confirmation, as soon as she was off the phone. Well, it’s been a 24hr phone call, and despite emailing last night, no one has come back to me. When someone I know, called her last night, she asked them to “make it quick” because she had to go home. What kind of agency is this?! They’re a JOKE.

Jordan · 2 March 2022

★★★★★ 5/5

Trustpilot

their service was very professional and…

their service was very professional and fast regardless of the current covid 19 situation, i was able to view and have all documentation for my new apartment done in less than 13 days. really satisfied.all thanks to Alice. I

Tanimowo · 15 October 2020

★★★★★ 1/5

Trustpilot

Disgusting Customer Service

Disgusting Customer Service! Left without heating for 18 days, and no hot water for 3 - we had to raise a complaint to actually get any help and we were told 'this was handled in a well timed manner'. Four days in a row we were stood up by the engineer after being told they would turn up. 3/4 of the month without the basic necessities and not a single sincere apology. No one is taking responsibility for the terrible service.

Shannon · 1 February 2022

★★★★★ 1/5

Trustpilot

Disgusted - no heat or hot water for 3 wks!

Disgusted how they can brush off my daughter, who has been a perfect tenant of them for years and tell her waiting 3 weeks for hot-water during a UK winter, that her issue was dealt with in a timely manner! is just atrocious. Every tenant has a right to hot water and be at a minimum apologised to if it is not supplied. After reading and see the appalling score they have on here I cannot say I am surprised. My daughter who is a shy, polite hard worker, wrote a email of complaint but rather than responding and addressing her issues, and looking into why it took so long to address them, apologise for how uncomfortable and distressing it was for her to be freezing in her home while not being able to even bathe in her own home, to me in unbelievable. I can see they haven't even bothered to respond to anyone's issues on this site either which just confirms that customer service is not any priority for them.I have advised her to contact their ombudsman 'The property Ombudsman' (TPO) which you can google and will help her to do so. But I suggest all the other reviewers who have had issues do they same so the company have to be accountable for not providing the services they are paid for.

Rosalyn · 1 February 2022

★★★★★ 5/5

Trustpilot

Well Done to Jamal for a hitch-free move in

Recently moved into a property. Jamal from Bairstoweves Purley way Branch made the whole process easy and hitch free. Well done to him

Ebube · 17 February 2023

★★★★★ 5/5

Google

Great service from start to finish and used the mortgage services and conveyance made it so easy for us. Thanks,to all the team youce been amazing

Ilyas · 27 January 2024

★★★★★ 5/5

Google

Absolute stars.did as they said. Even. When we had issues nothing was too much trouble.i would highly recommend birstow eves.

Beano · 26 May 2024

★★★★★ 5/5

Trustpilot

I would like to sincerely thanks Dee…

I would like to sincerely thanks Dee for her effort to help me finding a house in the past few weeks. She is very nice and helpful. Thank you!

David · 21 May 2022