Trusted Agent profile · Wallsend
★★★★★
313 reviews across 1 platform
5/7/9 High Street East, Wallsend, NE28 8PA
Part of Your Move Chris Stonock, see every office.
YOUR MOVE's office in Wallsend, at 5/7/9 High Street East, is rated 4.8 out of 5 across 313 reviews on 1 platform, including 313 Google reviews rated 4.8.
Every review we hold for the Wallsend office, from every platform, shown as written. First names only.
5/5
GoogleI used yourmove to sell my property. By far the best agent I have used, very responsive, supportive and patient. Couldn’t recommend them enough, I was looked after by Sarah Nixon and she was a joy to work with.
Dear Ben, Thank you for taking the time to share your experience whilst selling your property and for your proactive approach throughout. We hope to work with you in the future Sarah Nixon Branch Manager
5/5
GoogleLouise was such a massive star, got me and my girlfriend into our first home which we love! She's been amazing and helped us with everything! Would highly recommend
Thank you Ollie for your lovely feedback. I hope you and Courtney are really happy in your new home. All the best, Louise.
5/5
GoogleSarah and the team gave me great advice when buying my first house. Would recommend.
Thank you so much for your lovely review Fred, we hope you have settled in nicely Sarah Thomas Branch Manager
5/5
GoogleI am a landlord using Your Move Wallsend's letting services and they have been brilliant throughout. Jess and Warren have been looking after my case in the main and they were great. If they were not around, there was always someone there who could help! Could not recommend the team at Your Move Wallsend more highly. They will now be my lettings agent of choice.PositiveResponsiveness, Quality, Professionalism, Value
Dear Sunny, Thank you for your kind review. We are always delighted to hear positive feedback about our team and the branch. Warren Cooper - Lettings Manager
5/5
GoogleWorked with Gail L last 2 years on rentals, brilliant comms, speed. significantly increased numbers of interested parties and viewings, completed full end to end including credit and reference, handover, brilliant service recommend 10/10
5/5
GoogleExcellent friendly Service from start to finish, Thank you so much Sarah and your team tooPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Tara, wishing you and the family many happy years in your beautiful new home!!
5/5
GoogleLouise was fab, always kept me up to date on what was going on or what needed done. Very straight forward! Would recommend.
Thank you for your kinds words. I hope you settle in well in your new rental property! All of the best, Louise
5/5
GoogleFantastic service from Sarah at Your Move. Excellent communication throughout and a genuine desire to get things done efficiently and to an excellent standard. Would thoroughly recommend!
Thank you so much for taking the time to write a review and for your recommendation. We hope that you are now settled into your lovely new home Sarah Nixon Branch Manager
5/5
GoogleSold my home of over 30 years through Your Move Wallsend and from the first valuation through to completion everything went so smoothly and very quickly got me a good offer on my home. All the staff are always happy to help with an queries and help keep the stress levels down. I couldn’t recommend them highly enough.
We were delighted to represent you on such a big move, thank you so much for your feedback and good luck in your new home Mark. Sarah Thomas Branch Manager
5/5
GoogleThanks for getting me through a difficult sale, Sarah's the branch manager and her staff gave us outstanding service and support during the whole process and I would not hesitate to use them in the future
Thank you so much for taking the time to write a review, delighted the sale of your property has completed today. We hope to work with you in the future Kevin Sarah Nixon Branch Manager
5/5
GoogleGail especially and the team have been so fab sorting out the renting of our new flat. Always there to answer any questions and quick to email replies as i struggled to find the time to call. Making a very stressful time a little less stressful!
Thank you so much Michael, I hope that you've now settled into your beautiful new home Gail Lewicki Lettings Manager
5/5
GoogleJess was great from start to finish! Very helpful and very friendly. She made the viewings a breeze.
It was my pleasure to help and I wish you all the best with your purchase.
1/5
GoogleDo not fall victim to the scam of paying deposit to have house cleaned if you have pets. You will not see your money again. I rented a property through this company for 6 years with no problems till I handed my notice in. Then the fun and games began. Do your self a favour and use a proper company.NegativeQuality, Professionalism
Hi Paul, Your complaint is being dealt with internally. As advised your check out report will be carried out once you leave the property by a third party company who will compare the condition against the original inventory making allowances for fair, wear and tear during your rental period. You have been provided with details on how to escalate your complaint if you are not happy with the response from the Branch Manager. Kind Regards Warren
5/5
GoogleWallsend branch is amazing! All of the staff are really friendly and helpful especially Louise. Highly recommend.
Thank you for your lovely feedback Rachel. All the best, Louise
5/5
GoogleHaving looked for somewhere to live I found the team in the wallsend branch very helpful and friendly. Tim and team were very approachable and always got back to me if I rang with the answers to my questions, as I was quite new to this house buying being a first time buyer.
5/5
GoogleSarah Thomas and all the staff were fantastic all the way through we sold our house n bought a new through them. We never had any problems all the staff were very friendly and nothing was too much trouble for them we were kept well updated at all times would definitely use them again in the future would highly recommend them to anyone. No
Many thanks for lovely review Shaun. It was a pleasure to sell your property and find you a new home for your expanding family. I hope you are all very happy and if we can be of any assistance in the future please don't hesitate to get in touch. PS I hope Nicky's cat was found safe and sound
1/5
GoogleWould strongly reccomend against dealings with Your Move. Was running ten minutes(yes, ten) late for a viewing after an viewing just prior with the same staff member. Couldn't wait despite me already being on route. Won't be buying with, or selling with Your Move as a consequence not now, nor in the future.
Thank you for your feedback Sean, as previously explained we run our diaries with back to back appointments and I had already rearranged another clients viewing to accommodate your appointment 15 minutes later than it was booked. I'm sorry you had not realised your bookings were 2 miles apart and had not accommodated for travel time on foot or by using public transport. Due to covid restrictions we are unable to show more than one applicant around a property at a time and already had another showing arranged for the time you were due to arrive. Should you wish to re-book your appointment please contact the branch. Sarah Thomas Branch Manager
5/5
GoogleAfter a shocking experience from Pattisons for many years, took my business to Gail at your move, and has been 10/10 service, any questions answered straight away and always has your best interests at heart.
Thank you for your review Amy, we are delighted that you've been pleased with the service from our Lettings Manager Gail, she is a credit to our team and we look forward to working with you in the future. Sarah Thomas Branch Manager
5/5
GoogleI have recently purchased a house through Your Move Wallsend, and I’m really happy with their service and the way they treated me throughout the process. Special thanks goes to the manageress Sarah Thomas - who has done a fantastic job! x
Thank you so much for your lovely feedback - we hope you are very happy in your new home Sarah Thomas Branch Manager
5/5
GoogleReally smooth and easy transition from the viewing to getting the keys. Very helpful and stress-free, answered all queries adequately.
Thank you Sam, so pleased you found the process straightforward Sarah Nixon Branch Manager
5/5
GoogleExcellent estate agents! Sarah Nixon and Chloe have been excellent with us! Answered all our queries promptly and helped us with more than what their job role entails!
Thank you so much for taking the time to share your experience Abbie and congratulations once again on the purchase of your lovely new home 🏡 Sarah Nixon Branch Manager
5/5
GoogleBrilliant service dealing with Louise and the team every time. Highly recommended! James
Thank you for your business and I hope we can help you rent out future properties as quickly for you in the future! Louise
5/5
GoogleAlways impressed with the quick response back from any emails , Gail always efficient in managing the query . Would recommend the team at Wallsend branch .PositiveResponsiveness, Quality, Professionalism
Thank you for your review Carol and for the recommendations it is much appreciated Sarah Nixon Branch Manager
5/5
GoogleAll the Your Move staff are brilliant especially Sarah thank you.
Thank you so Kim, I am delighted you've been happy with the service from me and my team and we would like to thank you for your instruction. Sarah Thomas - Branch Manager
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