Every review we hold for the Wallsend office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Next2buy during my recent property purchase. The whole team was professional, efficient and very easy to communicate with from start to finish.
I would especially like to highlight Wendy, who was incredibly helpful and professional hroughout the process, always patient, proactive and clear in her updates. She consistently followed up on my questions, kept me informed at every stage and really helped to reduce the stress of buying a property. Sarah and Lorna were also very supportive and responsive whenever I had questions or needed clarification.
From viewings and negotiations through to completion, everything felt well organised and well managed. This was my first purchase through a limited company, and their guidance and coordination made a real difference.
I am very grateful for all their efforts and would be more than happy to work with Next2buy again in the future. Highly recommended!
AltHaus · 14 March 2026
Agent replied · 15 April 2026
Thank you for your fantastic review.
We’re delighted to hear you had a good experience purchasing your property and that our team could support you throughout the process.
Your recommendation means a lot to us all here at next2buy!
Thank you again!
★★★★★ 5/5
GoogleI would like to say big thank you to Sarah who has been professional. Friendly and informative throughout my selling process. Sarah gas also being very supportive at this very stressful time for me , really appreciate everything you have done Sarah thanks a lot really appreciate everything . you are amazing . Keep up
Good work you and team do fantastic job . Which I like also like to say big thank you to everyone who was involved in selling my property right from very start . Thank you all you are all super stars x
Christine · 14 February 2026
Agent replied · 15 April 2026
Thank you for such a wonderful review. Sarah is absolutely thrilled to read your comments.
We are so pleased we could help make your selling journey smoother and provide the support you needed along the way.
Best wishes from all of the next2buy team.
★★★★★ 5/5
GoogleWe had an absolutely fantastic experience with Next2Buy Ltd! The entire team, Wendy, Sarah, Lorna, and Vicky, were incredibly friendly, professional, and knowledgeable. They were always patient, approachable, and ready to guide us through every step of the process.
Amy Paine, their exceptional mortgage advisor, provided clear, expert guidance, making everything related to the property process smooth and completely stress-free. The communication throughout was excellent, and we always felt fully supported, informed, and valued.
Thanks to the dedication, expertise, and genuine care of the whole team, working with Next2Buy Ltd was not only straightforward but truly enjoyable. We are extremely grateful to everyone at the agency and would wholeheartedly recommend them to anyone looking for any property-related services
Norbert · 14 November 2025
Agent replied · 15 April 2026
Norbert, I really appreciate your kind words and recommendation! Both myself and the girls are absolutely delighted with your feedback, including Amy, our in-house mortgage advisor.
I’m so glad to hear that you found the buying process with next2buy Ltd to be straightforward and enjoyable. It has truly been a pleasure assisting you in purchasing your first home.
My team is exceptional and genuinely love helping clients from start to finish, making each step easy and enjoyable with a smile.
If you ever decide to move again, we would be thrilled to assist you. Take care and best of luck in your new home!
Lorna Sayers
Director
★★★★★ 5/5
GoogleAmazing service from start to finish. The team at Next2Buy have been amazing all the way through. Polite , attentive , organised 10/10 customer service.
A special shout out to Wendy who went above and beyond for us. As first time buyers the process is overwhelming and Wendy made sure we was updated weekly, nothing was ever a difficult ask for her and was there when ever we needed something with friendly proffesional answers
Further down the chain was a little more complex and Wendy’s communication was outstanding between all parties. Absolute pleasure to work with during our process.
Wendy is a great asset to your team!
Really grateful to Next2Buy🩵
Millie · 15 March 2025
Agent replied · 29 May 2025
Thank you so much for your fantastic review, Millie. We are all thrilled with your comments and really appreciate the great feedback. It means a lot.
Wendy is over the moon. You gave her a special mention. There is nothing we like more than a happy client and everyone works so hard. As you say, Wendy not only helps with your purchase but helps chains go through.
We wish you well and good luck in your new home.
★★★★★ 5/5
GoogleWe used Next2Buy for our move to Newcastle and they were genuinely brilliant. Our move was handled by Wendy and she honestly made the whole process less stressful every time she called. She made sure we were kept in the loop at every stage in the process, and gave us advice whenever we were unsure of what to do. If there were an option for a 6 star rating on here, I'd ask they add a seventh for Wendy alone.
Sam · 17 March 2026
Agent replied · 15 April 2026
Thank you for your fantastic review and kinds words for our team and especially our Wendy!
Your recommendation means a lot to us all here at next2buy, and those 6/7 stars!
Thank you again from all of us!
★★★★★ 5/5
GoogleHeartfelt appreciation to Sarah and all the team players of Next2buy.
I am writing to express my deepest gratitude for the exceptional support and guidance you provided to me during the purchase of my first property. Your team has made this milestone a remarkably positive and memorable experience.
I would like to extend a special thanks to Carol, who tirelessly showed me numerous properties, always with a broad smile and unwavering positivity. Carol’s belief in me and her constant encouragement were instrumental in finding the perfect match for my needs. Despite facing comments from others who doubted my seriousness as a buyer, Carol’s dedication and understanding never wavered. Her commitment and optimism made all the difference, and I truly appreciate her efforts.
Because of the outstanding service I received, I will definitely recommend your agency to anyone seeking assistance with property purchases. Your professionalism and genuine care set you apart, and I am confident others will benefit from your excellent services as much as I have.
Thank you once again for everything. I look forward to working with you again in the future.
Warm regards,
Kusa Eunice
Eunice · 9 August 2024
Agent replied · 23 August 2024
Thank you for your lovely words, much appreciated and you made Carole cry! Thank you.
★★★★★ 5/5
GoogleWendy & team could not have been more AMAZING! We had a tricky sale for many reasons but the team were hands on, constantly keeping both sides updated and helped force urgency with solicitors etc. I would happily recommend Wendy to anyone looking to buy or sell in the area. 5* customer service
Sarah · 19 April 2025
Agent replied · 29 May 2025
Sarah, thank you for your glowing review. Wendy is so pleased you gave her a mention. We all hope you will be very happy and wish you Good Luck.
If you would like to use us in the future, you know where we are, and I am sure Wendy will be very happy to help.
★★★★★ 5/5
GoogleNext2Buy are streets ahead of anyone else. Lorna and her team are exceptional and great to deal with, personable, knowledge and genuinely care about their clients. The passion and dedication that the team have is exceptional and they really …
Paul · 14 July 2025
Agent replied · 15 April 2026
I am truly grateful, Paul for your exceptional review and for your ongoing support throughout the years. … More
★★★★★ 5/5
GoogleIf I could give more than 5 stars I most certainly would! Used Next2buy to sell my flat, was stuck in a chain for a long time and would have given up many months ago if it was not for the girls and especially Lorna kept chasing and keeping us updated daily of what was going on, even out of hours if they had to! Lorna was doing work my solicitor should have been doing, she and the girls are absolutely amazing! They definitely go above and beyond, explaining things in ‘simple’ terms due to this being my first sale I didn’t really have a clue! I can’t thank the team enough. If I had to move again (hope not!) I will 100% be using Next2buy again
Helen · 27 September 2023
Agent replied · 1 October 2023
Thank you Helen for your fantastic review and recommendation it means a lot to all of us!
★★★★★ 5/5
GoogleCan't thank Lorna, Vicky, Karen and Claire enough for getting my house sale and purchase over the line. Next2Buy are an incredibly hard working and effective team of experts consisting almost exclusively of women, hence their tremendous organisational skills and total reliability.
This was the 2nd time I've had N2B working on my behalf and can't recommend them highly enough. Also nice to be on the receiving end of their good humour during somethimes stressful days. Well done everyone and thanks very much.
Mick · 22 July 2023
Agent replied · 26 July 2023
Thank you Mick for your fantastic review, very much appreciated!
★★★★★ 5/5
GoogleWorked with Gabrielle & wendy for a property in Wallsend, couldn’t recommend them enough, assisted the whole process!
Nathan · 14 November 2025
Agent replied · 15 April 2026
Nathan thank you for your glowing review especially about Gabrielle & Wendy. We are always on hand to find you your next property or Tenant.
★★★★★ 5/5
GoogleStaff extremely friendly (especially Sarah) kept me up to date with the whole process , can't thank them enough.
Would highly to anyone looking to sell their property to go no further than this team in Wallsend.
Amazing.
Steve · 2 April 2025
Agent replied · 29 May 2025
Great five-star review Steve. I appreciate you taking the time to provide feedback which will help our next clients to decide if they would like to use next2buy. Sarah is so pleased you gave her a special mention. We all wish you good luck in your new home.
★★★★★ 5/5
GoogleI have used Next2buy to sell three properties all within the last 12 months. I have not one bad word to say about Next2buy. They work hard, work well and have never disappointed. They were also great with my Mam who has dementia, very understanding and sensitive.
Catherine · 31 March 2026
Agent replied · 15 April 2026
Thank you so much Catherine for your kind words and for trusting us to help with the sale of your properties over the past year, it really means a lot to us.
We’re especially grateful for your mention of your Mam. We always aim to treat every client with care, patience, and respect, so it’s lovely to hear that came through.
It’s been a pleasure working with you, Thanks again from all the team!
★★★★★ 5/5
GoogleI recently went through the experience of buying my first house, which was probably one of the most convoluted and maddening processes I've ever been through. I found next2buy were absolutely no bother to deal with at any stage and didn't contribute at all towards that madness.
I never found it too difficult to get in touch with specific members of staff, emails were carefully read and promptly responded to, and I felt they did a great job at helping progress the sale along. To top it all off, I found everyone I spoke to on the phone to be friendly, in good spirits and easy to talk to.
Definitely leaps ahead of many of the other local estate agents I dealt with while looking for a property.
Special thanks to Claire & Lorna.PositiveResponsiveness, Professionalism
Jack · 24 August 2021
Agent replied · 1 October 2023
Thank you Jack, that's lovely to hear!
★★★★★ 5/5
GoogleI recently went through the experience of buying my first house, which was probably one of the most convoluted and maddening processes I've ever been through. I found next2buy were absolutely no bother to deal with at any stage and didn't contribute at all towards that madness.
I never found it too difficult to get in touch with specific members of staff, emails were carefully read and promptly responded to, and I felt they did a great job at helping progress the sale along. To top it all off, I found everyone I spoke to on the phone to be friendly, in good spirits and easy to talk to.
Definitely leaps ahead of many of the other local estate agents I dealt with while looking for a property.
Special thanks to Claire & Lorna.
Jack · 6 July 2021
Agent replied · 6 July 2023
Thank you Jack, that's lovely to hear!
★★★★★ 1/5
GoogleNext 2 Buy don't appear to answer the phone. I have tried to contact them numerous times in the past to market my properties. I left a message on Monday 19th August, and they never replied. Very disappointing, I would recommend that you consider other agents in the area!
A pathetic response from the owner! You have 11 staff but you don't answer the phone or respond to messages. Instead of offering to help why not just call me back. You have missed out on 3 rental listing and 2 sales. I could not possibly use Next2Buy because, if I cannot contact you how can potential buyers/renters contact you? You must miss so many opportunities not only for yourself but also for the clients who you represent. Rather than leave poor excuses online why not just respond to my telephone message. Your level customer service and care is clearly very limited.
Roland · 23 September 2024
Agent replied · 23 October 2024
Good evening Mr Anderson,
Firstly apologies for you being unable contact us.
We have 11 staff in our office and check answer phone mesages every hour if we can be of assistance to you please dont hesitate to get in touch.
Our number is 0191 2953322 and select option 1.
Many thanks
Next2buy
★★★★★ 5/5
GoogleFantastic service from start to finish when selling our property. All staff I dealt with couldn’t have been more helpful. Would recommend to anyone wanting to sell their home through next2buy.
Rhys · 14 March 2026
Agent replied · 15 April 2026
Thank you, Rhys, for your great review.
We’re delighted to hear you had a good experience selling your property and that our team could support you throughout the process.
Your recommendation means a lot to us all!
★★★★★ 5/5
GoogleJust wanted to say what a brilliant experience I had with Carol who showed me round a property. She was an absolute joy and really listened to what we were looking for. Thank you!
Ruth · 14 February 2026
Agent replied · 15 April 2026
Thank you so much Ruth for taking the time to leave such a lovely review.
We are absolutely delighted to hear about your experience with Carole, your kind words will mean a lot to her. Thank you again!
From all of us at next2buy
★★★★★ 5/5
GoogleWould highly recommend Next2Buy. From valuation to completion I’ve had nothing but a friendly and professional service. The house sold for asking price in just 2 days thanks to the great photos and walk around video. Special thanks to Claire who patiently managed the sales progression, which has taken 6 months. Wouldn’t hesitate to use them again!PositiveResponsiveness, Quality, Professionalism, Value
Sian · 24 August 2022
Agent replied · 6 July 2023
Thank you Sian, your kind words are very much appreciated. Good luck in your new home!
★★★★★ 5/5
GoogleNext2Buy have been great from start to finish on my first time buyer journey. Keeping me updated with properites I'd be interested in and helping me iwht every step during and after offers throughout the buying process. I'm glad the property I ended up buying was through them and they didn't give up on me over the 3 YEARS of me looking.
Thanks especially to Lorna, but many thanks to the rest of the team as well!
Deebs · 23 September 2024
Agent replied · 23 October 2024
Amy, I sincerely appreciate your wonderful review; you were successful in the end. Thank you so much. I wish you luck and you know where to find me should you ever need me.
★★★★★ 5/5
GoogleExcellent service from start to finish,Lorna and her team are just the best, Lorna went over and above we couldn’t of done it without her
Lynne · 26 October 2024
Agent replied · 9 November 2024
I appreciate your kind review, Lynne. I am delighted that your sale was successful and that you have the home you wanted. It is always a pleasure working with you, and I am grateful for your business, as well as the lovely rose plant and biscuits, which are truly appreciated by all of us.
★★★★★ 5/5
GoogleJust sold a property through next 2 buy.
Property sold within 24 hours on 1st viewing, found them brilliant to deal with, very knowledgeable, polite and helpful. Also purchased a couple of properties with them over the last 10 years and their staff members today are the same ones I’ve dealt with in the past, which to me translates to their also an amazing company to work for!
If your looking at purchasing or selling a property I’d strongly advise to use Lorna, Karen and their team at next 2 buy so you can see what makes them the leading estate agent in their area.
Mark · 25 April 2024
Agent replied · 23 August 2024
Thank you Mark, your kind words are very much appreciated.
★★★★★ 5/5
GoogleOur family has used Next to Buy on several occasions over the years for buying and selling property. We have always had a positive experience and found the whole team went out of their way to support us as both buyers and sellers. During our recent purchase there were several issues that needed to be resolved and Lorna & the team did so much to enable completion.
Linda · 7 November 2024
Agent replied · 23 November 2024
Thank you so much for your 5-star review, Linda, and for your business in the past and the beautiful plant. Remember to pop in and say hello when you are passing the office. Take care, and hope to see you soon.
★★★★★ 5/5
GoogleNext2buy are formidable in their efforts to help their clients. They helped myself and my husband every step of the way to find our forever home 🏡 massive thank you to the whole team namely Gabrielle and Wendy who kept me informed with …
Louise · 14 August 2025
Agent replied · 15 April 2026
Thank you Louise for your fabulous review! I am so glad we were able to help you find your forever home it is exactly what each of us in the team are here for... It's just what we love to do! … More
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