Trusted Agent profile · Wallingford
★★★★★
310 reviews across 2 platforms
6 St. Marys Street, Wallingford, OX10 0EL, OX10 0EL
Part of Allen & Harris, see every office.
Allen & Harris's office in Wallingford, at 6 St. Marys Street, is rated 3.3 out of 5 across 310 reviews on two platforms, including 105 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Allen & Harris Wallingford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wallingford.
Every review we hold for the Wallingford office, from every platform, shown as written. First names only.
5/5
GoogleKen kept everything moving through a long and complicated move and stayed cheerful! He went above and beyond what we expected - many thanks. It was good to work with the whole team.
Thank you for leaving us your superb 5* review Nicholas. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotThe worst letting agent ever
The worst letting agent ever. They cannot manage your property and are very rude and provide the worst customer service ever. Being with this letting agent has been a nightmare, instead of helping landlords the so called letting manager Tiffany was very rude and explains she’s not a mind reader. She would never answer calls, disregard emails and also accidentally replies to a chain of emails to her colleague but includes us to say how we are ridiculous. Tiffany is so unprofessional and the service provided was appalling. We will never be using this letting agent and recommend not to use unless you want your house to be destroyed and not to have any support from the lettings agent you put your trust in to manage and maintain your property and to have the most appalling service. Stay clear and actually get your moneys worth with another agent.
5/5
GoogleThank you to the team at Allen & Harris but in particular, Ken. From the beginning, I was put at ease by Ken, who was helpful and honest - exactly what you need when looking for an estate agency, particularly during what can be such a stressful time. Ken consistently went above and beyond, not only in chasing my solicitors, but everyone in the chain. He even helped on moving day carry a couple of heavy items when dropping off the keys! This was our second house move, and I can honestly say, if I was ever to move again, I will be requesting the A&H team, and Ken! Thank you for helping us find and move into our dream home!
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently sold and purchased my property with Allen and Harris and the whole experience was totally stress free. Best price was achieved for my sale and a good price was made on purchase through their Auction Department. Justin Jeffreys and his team couldn't have been more helpful. If I needed a document printed off to sign they did it and scanned it back, returned all of my calls and replied to all emails, which was reassuring. Having recently lost my Mother the thought of selling and moving was daunting but with the kindness, caring and absolute professionalism of Justin in particular I have made that transition and my dream has come true. If you're thinking of moving I would recommend Allen and Harris Wallingford 100% they are more than just Estate Agents they are SIMPLY THE BEST
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleJust wanted to say thank you to Justin at Allen & Harris for all the support he gave my mum on both her recent sale and purchase. He was extremely helpful and patient - especially if she needed help completing any online forms which she struggled with. All the staff at the Wallingford branch were super helpful and seemed to really care about finding people the right home for them and doing their best to make it happen. Highly recommend.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSo Ken and the team was amazing throughout the whole process! & helped us get our first family home……..thank you! We was updated the whole way through & we got the keys in January, we have now started our renovation & soon it will be our …
Thank you for taking the time to leave us this tremendous 5* review Sophie. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly recommend Allen & Harris in Wallingford. Justin, Ken and the team are excellent. They were always on hand to assist throughout the whole process of selling our property. Thank you.
Thank you Alex for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotPoor, poor service
I recently asked for a Home Report to be e mailed, someone st their office decided to phone to arrange a viewing, they couldn’t get through because they dialed the wrong number. I explained I wanted to see the Home Report before arranging a viewing and adked, for the second time, van I have the Home Report, again this didn’t arrive, I gave it another go and still nothing happened. I feel sorry for the sellers😢
5/5
GoogleKen and Justin were so helpful and proactive throughout the process of us purchasing our first house, they would call with regular updates and pushed solicitors to ensure things had been completed before stamp duty went up! Would highly recommend.
Thank you Matt for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleJustin and the team at Allen and Harris were incredibly helpful with my elderly mother's purchase of a flat at Millcroft. They made sure everything went through smoothly, were excellent at keeping in contact and liasing with the various parties involved. Thank you all for making the whole process as stress-free as possible.
Thank you for taking the time to leave us your 5* review Andrea Robinson! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotRead the Contract!
I employed this company to sell a house. After 6 months and no sensible offers, I terminated their contract. A few months later, I sold the house through another agent, who were brilliant. However it turned out that the eventual buyers had seen the house originally several months before through Allen and Harris. The next thing I knew was their high powered solicitors demanding full payment of their selling fees, which according to their contract I have to pay indefinitely after they have sown anyone the house. This is criminal and they should be ashamed of themselves putting a clause like that in a legal contract. So beware, read all the small print. Don't use Allen and Harris as they are absolutely useless.
5/5
TrustpilotGreat helpful team
Great helpful team! They did a really great job and provided the best service for me and my mother. We had a thousand questions, and found a thousand and one answers. Special thanks to Matthew Wyeth and Tyler Corr for making our searching experience so comfortable and resultive!
1/5
TrustpilotReally poor experience with Allan &…
Really poor experience with Allan & Harris Roath. I had a house valuation booked, and because I’m away on business, a family member took half a day off work to attend. Just a few hours before the appointment, they cancelled by email with no phone call, no proper explanation, and no attempt to rearrange. Cancelling last minute is bad enough, but not even having the decency to call or acknowledge the inconvenience caused is unacceptable. It shows a complete lack of professionalism and zero respect for people’s time.
5/5
GoogleThe whole team are professional, knowledgeable and great to get advice from - especially Ken! Thank you
Thank YOU for your kind words! Our team takes pride in providing exceptional service and it's wonderful to know that Ken was able to provide valuable advice. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleKen was fantastic when we recently bought our new home. Great to deal with, understands excellent customer support and a great ambassador for Allen & Harris
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleVery professional & friendly, excellent service from start to finish. Ken kept me informed at every stage of my sale. Very impressed with Ken and the team at Allen & Harris. I would definitely recommend them.
Hello Marija, Thank you for your wonderful 5* review! We're thrilled to hear that you found our service professional and friendly, and that Ken kept you well-informed throughout your sale. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleJust wanted to say a huge thank you to Leanne who has gone over and above to assist with our house search, she fully listens and understands her client needs that is for sure! I would highly recommend Leanne and all those at Allan and Harris.
SolarKW Lesley Fenwick, thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
2/5
TrustpilotAllen and Harris
Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.
5/5
GoogleIncredible service. Ken has been absolutely brilliant regarding the sale of my property. His knowledge, experience and kindness has been extremely appreciated and needed throughout the process. 11/10 would use again
Many thanks for your marvellous 5* review Henry. Best wishes, Lucy, Customer Relations.
5/5
GoogleI've used the services of this agency twice this year, both to buy a property, and for a referral to a mortgage broker, for a buy-to-let project. I've found all the office staff to be very obliging and helpful, in particular Justin & Leanne.
Thank you Martin for your 5* review and fantastic comments! Best wishes, Scott @ Customer Care
1/5
Trustpilot60% 1-star reviews at the time of…
60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.
5/5
TrustpilotExcellent Service from Yupy, Roath Branch
I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.
5/5
TrustpilotDefinitely recommended
Definitely recommended! Tried PeterAlan first to sort my mortgage and after almost 9 months and wasted over £1000 I just gave up. Very disappointed! Thanks to Liam Tresilian at Allan&Harris Albany road who managed to sort my mortgage within a week. very pleased! Thank you Liam
5/5
GoogleWe are buying our first property and so far it's been really positive experience. Leanne has been really great. Went beyond for us. Looking forward to work with them closely towards the completion and moving in to our house soon
Many thanks Alzbeta Pearce for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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Tell us what you need and we'll put you in touch. Allen & Harris Wallingford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wallingford.
