Every review we hold for the Wallasey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe live in Oregon in the United States and inherited a flat on The Wirral. We used Karl Tatler Estate agents because we’ve heard good things about them. Matt Dillon was our coordinating agent and he did an outstanding job. We live on the other side of the world so we are eight hours behind England in time, but Matt was really accommodating and his communication skills were excellent. We had regular weekly updates from Matt, which were really helpful and kept us in the loop with what was going on. We highly recommend this company.
Lesley · 17 September 2026
★★★★★ 5/5
GoogleI’m so glad I chose Karl Tatler Estate Agents to sell my home. Dan and Hannah were brilliant from the start: really helpful, efficient and completely on the ball. They literally sold my house within 24 hours, achieving a great price.
After that, Kerry handled the sales progression and she was absolutely fantastic. She was incredibly efficient, proactive and always kept me well informed. Whenever I wanted to find something out or see if we could get things moving, Kerry was right there, chasing things up and doing everything she could to help. When the process stalled at times, she really helped to keep the chain moving.
A huge thank you to Kerry, Dan and Hannah. I’m genuinely so pleased I chose Karl Tatler and would absolutely recommend them!
Mrs · 1 September 2026
★★★★★ 5/5
GoogleI honestly cannot recommend Karl Tatler Estate Agents highly enough.
From the moment I made my offer through to the purchase of my property, the service has been absolutely outstanding. The whole team has been incredibly friendly, knowledgeable and supportive, making what can often be a stressful process feel so much easier.
A special thank you to Hannah, who has been exceptional throughout. She is the true definition of professionalism, always approachable, efficient, proactive and happy to answer any questions I had. She kept me updated every step of the way and genuinely went above and beyond to ensure everything progressed as smoothly as possible.
Nothing was ever too much trouble, and I always felt like I was in safe hands. It’s rare to find a team that cares so much about their clients, and it really shows in the service they provide.
Thank you to Hannah and everyone at Karl Tatler for making my dream of owning my new home a reality. I wouldn’t hesitate to recommend you to anyone looking to buy or sell a property.
Five stars simply aren’t enough! ⭐⭐⭐⭐⭐
Claire · 1 August 2026
★★★★★ 5/5
GoogleWe had an excellent experience working with Hannah searching for our first home! From the very beginning, she was professional, knowledgeable, and incredibly helpful. Hannah kept us informed at every stage, answered all our questions promptly, and made what can often be a stressful process feel smooth and straightforward.
Nothing was ever too much trouble, and we always felt that she had our best interests at heart.
We are extremely grateful for all of Hannah’s hard work and would highly recommend her/Karl Tatler to anyone looking for a reliable, professional, and dedicated estate agent Thank you, Hannah, for making the whole experience such a positive one!
Liam · 1 July 2026
★★★★★ 1/5
GoogleMy experience of buying property with karl tatler has been upsetting to say the least.They have no loyalty if you have not sold with them.Twice over the last 5 years .On the first property we offered on,we offered the full asking price to the vendor he accepted we rang them they accepted ,then called to say no they had advised the vendor to go to bids from more people.The second some years later we had offered the full asking price , it had been under offer for three months we had sold our property . We were so excited, awaiting solicitors completion .They rang to say someone had rang with an offer over the asking price .They said it was at their discretion to do so .we were left with a£1000 solicitor fee.They are unscrupulous I wouldn't recommend them to anyone.
Loretta · 1 September 2026
Agent replied · 14 August 2026
Hi Loretta,
We’re very sorry to hear how disappointed you have been, particularly having missed out on two properties and having incurred solicitor costs. We completely understand how upsetting and frustrating that must have been.
Unfortunately, I’m afraid this would be the case with any estate agent. Once an offer is accepted, we do put exclusivity in place and work towards progressing the sale, but ultimately, until contracts are exchanged, any party who has previously viewed the property is legally entitled to submit a formal offer.
When this happens, we are legally obliged to advise our client, the vendor, of the offer. We will always make them aware that accepting a further offer is against our best advice, particularly where a sale is already well progressed. However, the vendor is our client and, if they choose to proceed with another offer, we are legally required to act on their instructions, whether we agree with their decision or not. In most cases, where a sale is well progressed, the vendor will choose to continue with the existing buyer.
Unfortunately, this is more a consequence of the way the property buying and selling process works rather than an error or failing on the part of Karl Tatler. We are following the correct process and have done so throughout, but we are genuinely sorry that the outcome has left you feeling disappointed, particularly given the costs and inconvenience you have incurred.
We appreciate this offers little comfort given your experience, but we would also like to reassure you that this process is not influenced by whether a buyer has sold their own property through Karl Tatler. The same process applies to all buyers.
We’re very sorry that, on both occasions, the outcome has not been the one you had hoped for, and we wish you the very best for the future.
★★★★★ 5/5
GoogleI honestly can’t recommend Karl Tatler enough, to be more precise Hannah Wilkinson from the Wallasey branch. Always on hand to answer every email or call. She was able to market my property beautifully and secured a buyer for us. Always polite and friendly, should we ever purchase again in the area she would be our go to agent! Thank you so much Hannah, was a pleasure working with you
Alea · 1 June 2026
★★★★★ 1/5
GoogleWaste of time, they never bother getting back to you. I went into the Moreton branch last year asking about a flat local to me and they said they'd put my details down but it was the Wallasey branch who would deal with it. A few weeks passed and still nothing so I went into the Wallasey one and was told the viewings were full but if it didn't go then they'd contact me. Once again, nothing. It was on Rightmove for about 2 months after that before it finally went!
I enquired on Rightmove about another property and applied twice within a week asking for more info and to view it and you guessed it, nothing. Still to let though 3-4 weeks later! Useless company and if I see their name attached to anything I don't bother wasting my time now
Francesca · 1 April 2026
Agent replied · 14 April 2026
Hi Francesca,
I am aware your enquiry was made for a rental property, and the current lettings market is extremely challenging. We have a very limited number of properties becoming available while receiving hundreds of enquiries each month. If a property is currently tenanted then viewing arrangements have to be made via the current tenant which creates delays in arranging access and confirming viewing slots.
When we are finally able to arrange viewings, these have to be allocated on a strict first-come, first-served basis due to the volume of demand. This means viewing lists can fill very quickly, and we are not always able to respond individually to every enquiry as promptly as we would like.
That said, we completely understand how frustrating this must have been from your perspective, and we are genuinely sorry that your experience with both branches left you feeling this way. The current situation is largely due to a significant increase in demand for rental properties combined with a notable reduction in the number of landlords and available homes on the market.
Please accept our apologies again for the inconvenience caused.
Kind regards,
Karl Tatler Estate Agents
★★★★★ 5/5
GoogleI honestly can’t understand why anyone would leave a negative review.
I have had dealings with 3 fantastic girls 2 named Hannah and one called Alex ,all 3 of them were very professional in their jobs , very easy to talk to and not at all pushy .
I would highly recommend to anyone looking for advice concerning the property market to give these a try .
John · 1 July 2026
Agent replied · 8 June 2023
John, what a lovely review especially for Hannah and Alex, thanks so much for leaving it.
★★★★★ 5/5
GoogleOur purchase and sale experience with KT has been brilliant. We put our house up for sale very last minute due to seeing another property we loved. Hannah Naughlty valued our property, and had it on the market all within 2 days, and it sold 8 days later after 1 viewing! They all kept us up to date every step of the way, particularly Hannah Wilkinson, and we knew we could trust them to get the job done. They also kept our vendors in the loop with I think contributed to our offer being accepted as they knew we were dedicated to buying their house. Overall, a brilliant experience so far and would highly recommend to anyone considering using them. We will deffo be coming back should we ever need them in the future.
Elizabeth · 1 November 2025
★★★★★ 5/5
GoogleExcellent service from Matt, Georgia and team. So helpful and kind. They got back to me so quickly when I had queries. At such a stressful, emotional time this team got me through and I can't thank them enough.
Jill · 26 August 2026
★★★★★ 5/5
GoogleThe reason we chose Karl Tatler, Wallasey branch, to sell our rental property was initially due to the way Pippa Brown handled the initial valuation and communications in an extremely profession and friendly way. As we live a very long way from Wallasey it was essential that we chose an agent we could trust to achieve the best price but also with the right approach. After the property was listed Mat Dillon was really helpful and communicative in both achieving a sale at the right price but also in the the follow-up action and process. Our tenant was also very happy with everyone at Karl Tatler who she met. A great team who are making the sales process to date stress free!.
Ken · 1 October 2025
★★★★★ 5/5
GoogleHouse was only on the market for a few days and we received an offer……. Dan in the Wallasey Branch has been super helpful and kept us updated…… I’m hoping the progression team are just as proactive as Dan
Mike · 16 August 2026
★★★★★ 5/5
GoogleKarl Tatler’s in Liscard have been really good with helping to sell the property we were residing in.
There was full communication throughout the whole process. The agents who were doing the viewings were very respectful of the property when showing people around. All the staff were very nice, I would like to thank Hannah Wilkinson for all her help. She really did go that extra mile. Very good agency, would highly recommend.
Kathy · 1 November 2025
★★★★★ 5/5
GoogleDan was fantastic throughout the whole process. He was friendly, professional, and always happy to help with any questions I had. His communication was excellent, and he made everything straightforward and stress free. I would highly recommend Dan and the team at Karl Tatler!
Jessie · 13 June 2026
★★★★★ 5/5
GoogleDan has been dealing with my son’s first house purchase. From our very first phone call to getting an offer accepted he has been knowledgeable and professional. Thank you ☺️
Sandra · 29 July 2026
★★★★★ 5/5
GoogleI want to say Karl Tatler has been an A1 estate agent, highly professional and efficient.
A big thank you to MATT for always being there to update and negotiate
Highly recommended
Sam
Sam · 1 July 2026
★★★★★ 5/5
GoogleExcellent service during the time our property was listed for sale. Special mention to Maylin for all her help and professional assistance
G · 2 September 2026
★★★★★ 5/5
GoogleLucy was great on the viewings. She was friendly, informative and helpful. She really shows a passion for what she does. Thank you.
Charlotte · 19 August 2026
★★★★★ 1/5
GoogleI have some additional needs and, while the staff member I initially spoke after initial silence, said she would “do her best” to relay these to the viewing agent, the tone felt curt and as though I had caused annoyance. The phone was then loudly slammed down, which I found distressing.
Although another member of staff was somewhat more empathetic in further call, comments such as “I don’t know what you want me to do” did not feel particularly supportive or customer-focused.
This is disappointing because my experiences with the West Kirby branch have been excellent. I asked to share feedback and there was no escalation route provided so I’m hoping that by sharing feedback here you can reflect on the impact even if it was unintentional. A little empathy goes a long way and without prospective buyers you have no sales
Bunny · 11 June 2026
★★★★★ 4/5
GoogleStaff at the Wallasey branch have been very helpful in our property search, particularly Olivia and Dan. They’ve been friendly and attentive both at and in arranging viewings. Whilst those showing us round might not have been able to answer all our questions on the spot they have generally been able to follow-up with the vendors fairly quickly.
Heather · 1 October 2025
★★★★★ 5/5
GoogleI have been thrilled with the support received from all at Karl Tatler, Wallasey. Special thanks especially to Dan, who has been amazing and helpful and good humoured dealing with my constant questions and requests for advice. Nothing was too much trouble, always kept up to date and informed of developments. Their attention to detail…valuation , photos etc has been perfect, highly recommend.
Norma · 1 September 2026
★★★★★ 5/5
GoogleFantastic experience with Karl Tatler’s - we couldn’t recommend the team highly enough. Special thanks to Dan for his professionalism and all his help with our sale.
Tony · 11 June 2026
★★★★★ 4/5
GoogleThe Wallasey sales team are generally great, we were a bit concerned after experiences with the Karl Tatler rental team but they have been supportive and professional throughout our house buying experience. They've been the most organised and professional of all the local agents we viewed properties with and have a designated sales progression team who chase everything up and keep things on track with weekly updates. We had a difficult year of house hunting, but Dan who was our point of contact was always happy to help, supportive and patient with us. All of our agent-assisted viewings went really well, they were always well versed on their properties and willing to enquire on any areas of uncertainty. We had been concerned when our landlord booked a valuation from the sales team, as most of the rental team had treated the house as their property rather than our home. However, Hannah who came to value the house couldn't have been more respectful. She was lovely and fully treated it as our home, encouraging us to show her around and being very mindful when walking around the property.
Our main issue and the only reason it's not 5 stars was that we lost a few properties during our search primarily due to structural issues/work we couldn't afford, with only two of them having been sale agreed. Where we had walked away after offering but before a sale was initiated, we felt it was still counted against us and we did feel some initial frustration from their side. However, they still supported viewings and offers. Dan then worked with us to identify lower risk houses against our constraints, ultimately helping us to secure a house with no structural issues.
Overall, I'd highly recommend the sales team to both buyers and sellers as the individual agents are professional but kind and very approachable. Having a sales progressor also takes away a lot of stress as a buyer, keeping things on track and helping to navigate any difficult re-negotiations or sale losses.
Melissa · 1 May 2026
★★★★★ 5/5
GoogleWe have only the very best to say about Daniel and his colleagues it has made life much easier for my wife and I.
The way Karl Tatler and their very professional staff have handled our sale
It has been a pleasure dealing with them if I have occasion to recommend them i will do that without a moments hesitation THANK YOU
KINDEST REGARDS
JOE and Denise willmitt
Denise · 1 July 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
