5/5
Great service from Dallas and the team as always.
Agent replied · 17 May 2026
Thank you for your review Neil

Trusted Agent profile · Walderslade
Verified
★★★★★
797 reviews across 2 platforms
381 Walderslade Road, ME5 9LL
Robinson Michael & Jackson's office in Walderslade, at 381 Walderslade Road, is rated 4.9 out of 5 across 797 reviews on two platforms, including 796 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Walderslade office, from every platform, shown as written. First names only.
5/5
Great service from Dallas and the team as always.
Thank you for your review Neil
5/5
A thoroughly professional, friendly and efficient outfit. We moved our properties to Reside from another Bath letting agent nearly 10 years ago, and have been 100% satisfied since. The team works really well together to find the right tenant, and ensure everything runs smoothly thereafter, both for the tenant and landlord. I highly recommend Reside, and look forward to using them for many years to come.
Dear Camila, thank you for your loyalty over the years and for recognising our team's professionalism and efficiency. We look forward to many more years of looking after your property.
5/5
Harry was great very very helpful.very polite.
Thank your kind words about Harry-from the team at Robinson,Michael & jackson
5/5
Harry was very good and helpful
Thank you for your review-from the team at Robinson,Michael & jackson
5/5
“Kendell were excellent. The sales agent was very professional, helpful, and always quick to respond. The whole process was handled smoothly. Highly recommended.”
Thank you for your review
5/5
Very helpful company Harry was very helpful
Thank you for your review
5/5
I just wanted to say a big thank you to Kendal and Joseph in the Walderslade Branch. They were always so helpful, professional and nothing was too much trouble and they really tried for us. Kendal is a very pleasant lady and spends time and listens to your needs. She always kept us updated and gave us so much support and advice. Joseph is very down to earth and full of knowledge. He was always very approachable. They are a really good team and it was a pleasure to deal with them both.
Thanks for your review Clare -Dallas & the team
5/5
Big thank you to Harry at RM&J! Harry has helped us buy our first home within 4 months & had kept such great communication between all parties throughout it all. Thank you :)
Thank you Holly ,we all hope you enjoy your new home
5/5
Thank you Harry for your great service and helpfulness when we dealt with you!
Thank you very much for your review
5/5
We didn’t have a great experience with the first estate agents we went with so we went with Robinson Michael and Jackson and were really happy with the service. The agents who came to do viewings were really friendly and professional and we were always updated well. We just wished we went with them first of all!
Thank you Amy- we hope you are enjoying your new home - from all the team at Robinson,Michael & Jackson
5/5
Harry was very helpful
Thank you for your review
5/5
Harry was great very helpful
Thank you for your review
5/5
Would like to thank Kendell and the team for such a great service. They sold my home very quickly & helped me throughout the whole process. Friendly, professional service. Thank you
Thank you Sara for your review. Dallas and the team
5/5
Lisa at Reside has been absolutely amazing - we had a difficult rental search and she did everything she could to help us, finding us a wonderful flat. Recommend her and the team wholeheartedly!
Thank you Yasmin. We hope you and your family get settled quickly and we would love to help you again should you need it in the future.
5/5
Harry has been very helpful and great to deal with, thank you.
Thank you for your review
5/5
I only really dealt with Harry, Very polite and honest, I did speak to the rest of the staff and they all seamt to be polite and …
Thank you Mark
5/5
Staff were brilliant, they were all friendly and helpful. They set up viewings for my house immediately and sold it within a few weeks. They helped me find my perfect home and were professional and were great to communicate with A massive thank you to Kendell for going above and beyond to help with any queries I had
Thanks for giving us the opportunity Louise and i am really pleased you were happy with our service ,Dallas and the team
5/5
Dallas and the team have been great from start to finish. They’ve supported us through the buying process and always made sure that things ran smoothly. Would highly recommend!
Thank you Holly for your kind words, we are very happy you was happy with the service provided. Dallas and the team at Robinson Michael and Jackson Walderslade
5/5
Harry was absolutely brilliant, he ensured that all of our needs were met and really listened to what we wanted. He was really helpful and proactive, would recommend highly!
Thank you very much for your kind words about Harry
5/5
Harry was very helpful very happy with the company
Thank for you review
2/5
This has been, by far, the slowest service I’ve ever experienced. I submitted inquiries through Rightmove over 15 days ago, and I still haven’t received any response. I called on September 9th to get an update and received an email from an agent asking, “Can I just check that you were looking for a property for sale or a property to let?” I responded immediately, one minute after I received the email, but it’s now been days, and I still haven’t heard anything further. The lack of communication is frustrating and disappointing. Update: I updated the rating from one to two stars, as the managing director called me this morning to apologize. Unfortunately, I already submitted an offer through another estate agent, which the sellers accepted, so there's nothing either of us could do. I appreciate that they called me, though.
Hi Jason, thank you for taking the time to leave feedback of your experience, although I am sorry to hear that our service dropped below our usual high standards. I gather that our Managing Director Ben has spoken with you to obtain further feedback, and I hope we will get the chance to work with you again in the future.
5/5
Harry at Walderslade branch was amazing! Showed properties that ticked off all of things we wanted within the house! Would definitely recommend Harry if looking for a property!
Thank you for your kind words- from the team at Robinson,Michael & Jackson
5/5
Harry Thomas is brilliant, good host, showed us around the house, understood me well, I’d definitely recommend him to anyone looking to buy a property. …
We really appreciate your comments about Harry ,many thanks
5/5
Massive thank you to the team at Robinson Michael & Jackson who help me throughout my first house purchase - especially Kendell & Harry! Would highly recommend!
Hi Tom, Thank you for your kind words about Kendell and Harry, we are glad you are happy with our service so far! Dallas and the team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.