William H Brown Wakefield reviews

★★★★★ 5/5

Google

In Feb 2025, Izabela at the branch found me some excellent tenants for a property new to our portfolio. In April 2026 I was invited back to attend an information session on the Renters Rights Act 2026 for Landlords. The session was short, informative, and really reassured me that there is no need to panic, as not much is really changing on May 1st. Basically, if you're a decent Landlord already, you have nothing to worry about! I'm now following up on recommendations for free damp surveys - so they may have already saved me £360 I would have otherwise given to Rentokil. They really know their stuff regarding the new regulatory measures, and if I do decide to entrust someone with that side of my business, I will be sure to give them a call. Thanks Stephen and Laura!

Katie · 10 April 2026

★★★★★ 5/5

Google

From the very start of selling our property William H Brown have exceeded all our expectations with their diligence, support and attention to detail. A very special mention and thank you goes to Charley Mackintosh who has been with us from the very start to completion. She has been a stalwart support through some difficult times. Her friendly approach has eased some of the pain of selling the property and she has always been available to answer our questions and provide support when requested. Her professionalism and integrity is a considerable asset to William H Brown. Thank you so much Charlie for everything you have done for us.

Anne · 16 March 2026

★★★★★ 5/5

Google

Had our home inspection today, standard. Ruby was lovely. Answered all our questions and just generally and lovely lass. House inspections can usually be a pain, but thank you Ruby for making it easy to book and pain free. 5 stars just for you.

Fran · 16 March 2026

★★★★★ 5/5

Google

Strongly recommend William H Brown at Wakefield. After 18 months on the market with other estate agents , WHB called me and said they could sell my house. I was cynical, however Charley was fabulous, we had so many viewings , 3 in a day …

Rebecca · 16 February 2026

★★★★★ 5/5

Google

Great service from the team at William H Brown in Wakefield. The whole team have been proactive, keeping us updated and arranging viewings around our schedule. Annette has been particularly helpful in our search for a property. Highly reccomend!

Laura · 16 March 2026

★★★★★ 5/5

Google

I would definitely recommend this William H Brown - brilliant service throughout our house selling / buying journey. Great communication and customer service. Massive shout out to Annette who was very quick to answer our queries and she did her fair share of work as she had to do a lot of back and forth with the sellers! Thank you so much

Kate · 9 August 2025

★★★★★ 5/5

Google

I will never ever be able to say thank you enough to Lucie at William H Brown. I have had so many issues with my recent house purchase due to things out of our control and what could go wrong, went wrong!! But Lucie went above and beyond to chase things, sort things and move it along. Ringing me to check in, giving me updates without prompting and even assisting me with paperwork. The whole team were brilliant but I couldn't of done it without Lucie at the other end of the phone. I will forever be grateful and I would recommend anybody that is planning on buying/renting/selling, to use William H Brown Wakefield.

Abigail · 2 January 2025

★★★★★ 1/5

Google

I would have given a 0 star for this Lettings agent BECAUSE OF THE PRESSURE made by one of the agent dealing with us in a rental property in parklands manor, recently after being a successful applicant and landlord was happy for us to proceed, but her dealings with us was fully PRESSURISED she made it ALL chaos by stating open banking and not listening and saying that she will reject our application whenever she calls. But one agent Slawaka was very good in dealing and gave apt information and informing her manager on current situation about what we informed her. Now the other agent says she will not return our HOLDING DEPOSIT. We don’t want to proceed anymore with such Lettings even after providing evidences referencing and so on. SUCH CHEAP DEALINGS. I feel very sorry for that particular Landlord and the manager of this lettings.

Shini · 2 December 2024

★★★★★ 2/5

Google

Very friendly staff but so many issues as a renter. We moved into a rental property end of July. Property was not clean on move in date, after being pushed back to allow for this, and no inventory was complete by themselves so that an agent could confirm this. There was some ceiling work which required contractor attention, it was weeks of chasing for an update on this with promises to be called back with zero follow up. The property is gated with key fob to access the car park, we were told on the drive to the property the key fob they have is broken and they would not be able to provide one straight away. 3 months later we are still calling up with the same answer of "I will chase this and get back to you" with no call back until we call again. Access to the property is a standard expectation when renting surely, and a lot of the things we have had problems with are the bare minimum we are having to chase constantly.

Tommy · 3 November 2024

★★★★★ 5/5

Google

Absolutely outstanding estate agents. I bought my dream house from WillamHBrown, they were an absolute dream to work with. Sophia got us a fantastic deal with a new mortgage and took the time to go through all the details and find us the best price, she was friendly and easy to talk to. Lucie was absolutely fantastic too. The vendors solicitors were appalling at getting back to me, but have no fear cos Lucie is here! Lucie was on the case, chasing them every day (probably every hour ha) and made sure I was updated that same day. If I was ever stuck with anything, I could quickly email Lucie and I knew she was already on it. She was so polite and down to earth. I wish I had used William H Brown to sell my house with, as Purple Bricks were terrible. Honestly, amazing experience. Thank you so much for everything you have done to get us into our home.

L · 23 September 2024

★★★★★ 5/5

Google

Thank you to the team at WHB in Wakefield for a seamless property purchase. The attention to detail was brilliant. They have made a very stressful time so much easier. I must pay special thanks to Annette who clearly knows her job very well. Very professional & friendly. Thank you so much again.

Nichola · 9 August 2025

★★★★★ 5/5

Google

Excellent Experience, Charley Mackintosh is a Credit to the Team! We recently purchased a property through William H Brown, and the experience was …

Hayder · 16 March 2026

★★★★★ 5/5

Google

Positive house purchase experience with William H Brown Wakefield. A special thank you to Vanessa who brought us much needed positivity and understanding. Thank you again

Alice · 16 February 2026

★★★★★ 5/5

Google

I would highly recommend selling your property with William H Brown. They made the process so simple and easy for us to understand as first time buyers. Annette Kenworthy was so helpful and friendly. Thank you so much for all your help through the process.

S · 9 August 2025

★★★★★ 5/5

Google

We can’t thank Damian enough for helping us find our next home. From the very beginning, he was friendly, professional, and incredibly helpful throughout the whole process. He kept us informed every step of the way and made everything feel smooth and stress-free. It’s clear he genuinely cares about his clients and goes the extra mile to make sure you’re happy. We’re so grateful for his support and would highly recommend him to anyone looking for a new home. Thanks again, Damian!

Charlotte · 5 June 2025

★★★★★ 4/5

Google

The valuation went fine. Everything was explained, options avaliable, fees, selling process and the actual valuation. Thankyou.

Mark · 16 March 2026

★★★★★ 5/5

Google

I don’t think I can thank Sophia enough! She helped us get our perfect first home, answered all our questions, was open, honest and transparent about everything! Sophia made sure we were happy with whatever choices we made, and made them with the understanding we needed. Being first time buyers, and doing it through auction felt like jumping in at the deep end till we spoke with Sophia. And she wasn’t going to let us loose the house we fell in love with. Thank you again! Ask for Sophia Graham if you need help buying!

Chloe · 26 August 2023

★★★★★ 5/5

Google

I recently let my property through William H Brown in Wakefield and had a fantastic experience. Damien, Steven, and the rest of the team were great, professional, friendly, and incredibly helpful throughout the entire process. They made sure everything was stress-free from start to finish, and the communication from all members of the team was excellent at every stage. I always felt informed and supported. I can’t recommend them highly enough. A brilliant team who genuinely care about delivering a top-quality service. Thank you .

Karen · 9 August 2025

★★★★★ 5/5

Google

I recently let my property through William H Brown in Wakefield, and the team, especially Damien and Steven, were fantastic. The whole process was smooth and stress-free, with great communication throughout.

Emily · 9 August 2025

★★★★★ 4/5

Google

Dominique and the team were very helpful from the start of the process to the finish of selling my house. With the house being of non standard construction it wasn't going to be easy. All options were considered before going ahead. Staff were very polite and supportive. Dealt with queries quickly and effectively. Thank you to everyone at William H Brown.

Rita · 23 January 2024

★★★★★ 5/5

Google

Sophia has been truly exceptional! This marks our second time seeking her expertise, this time in both selling and buying, and she has saved us literally THOUSANDS of pounds!!. With her extensive knowledge teamed with being friendly easy to talk to, recommending her services is a no brainer! Thank you so much Sophia!

Bex · 22 May 2024

★★★★★ 1/5

Google

I have had a consistently disappointing experience with WHB Rental and Sequence Homes, particularly the WHB Wood Street branch. The staff have been unprofessional, unresponsive, and not particularly helpful when contacted. On the rare occasions I did manage to speak with someone, I was either given conflicting information or dismissed without resolution. I deliberately waited before posting this review to ensure my feedback accurately reflects my experience. Unfortunately, my opinion remains unchanged, I would strongly advise avoiding this branch and company, as they seem to create more stress than solutions. Other reviews reflect similar concerns, highlighting a lack of professionalism, care, and knowledge and compassion. If you come across a property listed by this company, I would recommend exploring other options, as the service provided is simply not worth the hassle.

Hayley · 14 March 2025

★★★★★ 5/5

Google

I would just like to thank Megan for her work in letting one of my houses out. She has been very professional and a joy to work with plus the property was let promptly. Very pleasant experience. Many thanks Megan

Graham · 3 November 2024

★★★★★ 5/5

Google

We have been working with Joe Lyon to buy our first house and cannot recommend him enough for an advisor. Throughout the whole process he has been professional and personable all in one. He has taken so much stress off of us and answered …

Stephen · 16 February 2026