Wakefield and District Housing Wakefield reviews

★★★★★ 1/5

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Where do I start!

I lived in my old house for 15 years and has absolutely no problems. Moved into a brand new build the end of last year and I have had nothing but problems. I have rang over 40 TIMES,been promised calls back,repairs etc and it never happens. I am chasing these EVERY week. The standards are absolutely shocking. The plaster board screws are showing,seal around bath sink and window looks like it’s been done by my 2 year old,cracked toilet seats,spot lights in kitchen don’t work so can’t use kitchen after a certain time amongst other issues!! The bannister came away from the wall and has been replaced with non matching,dirty,scratched,cheap plastic attachments,it’s disgusting! I am absolutely sick to death of chasing this and now refuse to pay my £600 a month rent!!

Jade · 21 June 2022

★★★★★ 1/5

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I have noticed several other bad…

I have noticed several other bad reviews on here about wdh suggesting people just move home rather than wdh deal with their complaints.they did the same to me also.i suffered the same, harrassment from so called estate officers, snide remarks about me being too sensitive etc...despite it been on record about my mental health and anxiety..people do yourself a favour and get out of there! You will never have any kind of decent quality of life in a wdh property.They will bully you, lie to you harrass you, just think if they put as much energy into doing their jobs as they do trying to intimidate vunerable tenants they would be great! But they won't so dont waste your time just find a private rent somewhere, thats what i did, yes its double the rent nearly but my god it was worth it.I now have a nice home with a lovely garden i share so its easier to pay the rent and worth every penny..i would seriously sell all my limbs to never ever have to deal with wdh ever again.Only had a couple of issues in my new place but thats to be expected isn't it because theres wdh flats at the side of my home..but i will not be taking it this time i will name and shame and report everything i went through if it continues.I can't take legal action as im on benefits and also don't really have the legal know how but i hope to God someone finally does it and exposes them for the corrupt losers that they really are.They love to pretend they have powers but they don't, they are just i.d...i ots who managed to get a job at wdh.local i d..i ots with jobs nothing more nothing less.

Paula · 10 May 2022

★★★★★ 1/5

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WDH - Estate team West

Set of little Hitlers But not above the Law as I intend to prove Be aware - private tenants - the HO cannot be accessed after the sham of what’s called a complaints procedureThey all back each other up - cover up lies - there’s mismanagement and they don’t respond to email when they have got the sulks on WDH needs a shake up and these clowns need to stop acting like the Lords of the Manor Keep complaining and exposing themThis report is against Estate team West I am sure there are fair people that work at WDH My MP is involved - I think he needs a conversation with Andy Wallhead He will certainly hear about what’s gone on and what is still going on !

WAYNE · 20 April 2022

★★★★★ 1/5

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All I can say is WDH DON'T CARE if ur…

All I can say is WDH DON'T CARE if ur BLACK DISABLED ect etc As long as they get there rent they don't care you can freeze to death in your home like me because nowt gets done am not reporting no more am fed up of it just lie all the time they do so I kill me sen because am so depressed with wdh....

Miss · 11 August 2023

★★★★★ 5/5

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Professional non judgmental and excellent

I can’t explain how much of a difference WDH has made to my life. The house they provided is beautiful, they are there to fix any issues in a professional way and are speedy to resolve issues. I don’t understand the one star reviews as I’ve got nothing but praise for WDH. They treat people fairly and are non judgmental about peoples circumstances. They offer so much more than housing, they help with other social needs too. I’ve been in a WDH home for over two years, I love the house and I love WDH for their help and support and the very fair and professional manner they treat me with. I feel they respect me. Would i recommend WDH then absolutely I would.

Gary · 22 March 2022

★★★★★ 1/5

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Iv been on waiting list for nearly 4…

Iv been on waiting list for nearly 4 yrs now .put medical evidence and mentle health forms 3 times now each time got refused to up my banding D .iv had so many organisations helping but still being ignored and can't do anything for me .my mentle health has it rock bottom. Deteriorating health problems. BUt not getting g listend to buy anyone .can't afford private rent even other housing association I'm on there's no help .just can't take it any more .not sleeping. Why I'm bothering bidding every week and trying to keep my rent clear with out getting offerd a property what is suitable for my needs with being disabled .even iv passed the the waiting time for a band D on wdh waiting list for a bungalow.

Margaret · 17 March 2022

★★★★★ 1/5

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I've asked to move..l moved here after…

I've asked to move..l moved here after my husband died to be near my sister she died 2 years ago the only friends l had have moved...l struggle with memory issues l live in a bungalow l have severe arthritis 3 kinds...asthma as well as a mind that doesn't think ..right ..l need a wet room l can't get a bath l am unable to get in it lm told it's adequate here it isn't lve been put in band d and offered flats l don't visit my son as he's in a flat l can't manage stairs l keep falling... people are right I'm a 67 year old pensioner they won't help you I've proved l have issues l have an alarm pendant wdh said l brought it from another property l got it last year ..lve got disabled items issued ..last week ..lve got travellers next door banging doors constantly ...it's so unfair as if you complain you get accused of lying..flats are no good to me l lose my balance a lot lve been in hospital with severe burns...l need a bungalow only ld like a garden and a wet room but no one cares l feel like going to bed and not getting up my family on Mam's side are buried in normanton l can't get anyone to listen l shouldn't be in band d they want medical letters you have to pay for them l can't afford heating never mind paying for letters

Emily · 11 March 2022

★★★★★ 1/5

Trustpilot

Run away

I am sure some of the lovely folk on here would like to have an update since my last review. I finally have managed to speak to one of the big bosses via LinkedIn. It started off great he was on my side he was upset just like I am with the lack of communication the lack of care the fact that was suffering with nightmare neighbours et cetera he said he would investigate but he just comes back to me and says that I need to contact the person I’m already dealing with, okay but the reason I contacted you was because the person I was dealing with in the first place wasn’t doing anything to help so I went higher up to management., yet you’re sending me back down to just a regular member of staff. So basically long story short it doesn’t matter if you work with the regular members of staff customer service on the phone which by the way a lot of them on the phone are quite rude and abrupt or whether you deal with management or whether you deal with one of the big bosses (like I finally got in touch with) they all are exactly the same they all sing off the same hymn sheet and don’t give a 💩, about anything other than getting money from you I’ve said it before &I say it again. I will sing it until my last breath stay away. Look elsewhere. I do not recommend. Do not take any shared ownership property not just with this company but any company you don’t have the rights you think you do. You don’t have the power or the freedom you think you do and if you ever want to do anything to your property, you need to ask permission, and on top of needing permission, you have to pay £35 every time and put in a silly little request form but the renters get away with anything and everything and that’s just highly unfair. Don’t even get me started on trying to sell the property that’s gonna be a nightmare too apparently they don’t tell you this but when you read it in the binder you’re given we as the “tenants”/“owners” are responsible for paying the solicitors fee for ourselves and for WDH cheeky much ?! Not only that but they try to get half of the cost of the valuation when you sell. which I know I’ve probably said before in previous reviews but I’m gonna keep saying it and I’m gonna keep going on about it cause I need the people considering getting one of these properties to know the truth 

Zoe · 8 August 2024

★★★★★ 1/5

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TO ALLOCATE PROPERTIES THAT GIVES PEOPLE MORE CHOICE ABOUT WHAT TYPE OF PROPERTY & GIVES MORE CHOICE ABOUT WHERE THEY WANT TO LIVE ??? ( don’t think so )

FINDING A HOME OF YOUR CHOICE ???? I don’t think so it’s not about choice it’s about where they expect you to live and the properties they expect you to bid on which are worse than where you currently live it’s downright disgusting how people are clearly treat and it’s favouritism overall they try and cover up stuff when their confronted and asked about their policies and instead of responding to you they change their policies and then write to you saying that you’ve got unreasonable behaviour yet they speak to you like your muck and have the attitude with you yet if you have it back they don’t like it one bit and for a housing association that is supposed to be all about choice , needs , and improving lives of others they are a complete joke who chooses to cause people more problems and show ignorance and this bidding on properties lark is just a game to wdh that’s all it is and they find it acceptable can’t wait for them to be found out seriously they need shutting down with the disgusting way they treat people !!!

G · 1 February 2022

★★★★★ 1/5

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Only in desperation should you go to them!

Only in desperation should you have anything to do with these people. They are not landlords, they follow their own rules. No landlord would get away with what they do. They put you in dirty, damp, rotten homes for a small reduction in rent. It really isn't worth it. If you are worried about benefits and how you will pay a private landlord, well, many landlords will now accept people on benefits, so, I would just go to them. WDH are possibly the worse company out there.

P · 2 December 2021

★★★★★ 1/5

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You will never get a house if you are…

You will never get a house if you are foreign, doesn’t matter how long you been on waiting list , and having a little baby and that you living with pervert next to your house , THEY SIMPLY DONT CARE !!! How the betting works ??? Leeds council is way much better , and it’s city !!! Where is that petition to sign???

Jūlija · 15 January 2022

★★★★★ 3/5

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New Windows and doors

It would be nice to get new doors and windows They are not double glazed and they are very Drafty I have to have curtains up at the front and back doors and the condensation is horrendous in the winter I ve had to buy a window vac

Mrs · 28 June 2024

★★★★★ 1/5

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Don't trust wdh

Been bidding for years told I'm adequately housed I know some people got offered a property they were adequately housed also if you have come into this country they get priority different staff tell you different stories

Cath · 17 December 2024

★★★★★ 1/5

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Shocking.

Well guys you know the hard working tenants of wdh have to pay out of their pockets if anything needs maintaining. We'll we've just arrived on the street to find one of the tenant. That some would call a drip to society having new windows fitted. Even though one of our neighbour reported the situation to wdh about the tenant giving our area a bad name. Some will have tenants like this living near . Them kind of tenants that have no respect for them living around them. Curtains closed all the time because they've something to hide. So due to the curtains closed all the time there's been a build up of condensation around the windows , mould growing on the curtains due to heating on so the windows can't breathe which was reported because it was giving the streer a bad look. Alot of walkers use this route on a weekend. And many have said how lovely the area is where we live. And we want it to stay that way too. But wont with tenants like this. But really its inflicted by self neglect of the property so why should tenants like this get away with not paying out for the damage. ? It was reported many weeks back about the tenant by one of the neighbours sick of looking over at the property. So this is the reason for the 1 star . Because decent pillars of wdh community ie tenants of wdh don't get nowhere into days society we just get pushed aside.. You've to be a complete tool or scum to get anywhere well that's how it feels to many of us.

Finch · 12 June 2024

★★★★★ 1/5

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crap council

My mother in law died on the 5/10 /23 by the 4/11/23 they had sent letters saying she had to pay two weeks rent we handed keys in at 12.30 by 2.30 they had kicked the back gate in and changed the locks what a caring council she had only been a tenant for 30 odd years amazing

Stephen · 4 November 2023

★★★★★ 2/5

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Warden provision.

My mother lives in Croftlands, an Extra Care facility but she is often left without a Warden on site even though there is an element in her rent for this. This makes her feel vulnerable. She is aged 98.

MrsChristineCoustol · 1 October 2024

★★★★★ 2/5

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I think if WFH stop putting druggies in…

I think if WFH stop putting druggies in properties where decent people live especially elderly people they might earn more respect from decent tenants they should be more like the forces and vet there tenants and make them responsible for there properties

Ann · 16 July 2024

★★★★★ 5/5

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I live on tombridge Crescent and I am…

I live on tombridge Crescent and I am very pleased with the work on the gardens etc love my garden its more private thankyou

Gillian · 28 March 2025

★★★★★ 1/5

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I think we need to go to the press now 

This is so funny. WDH fob you off with excuses & when you write a negative review on here they contact you back saying we are so sorry for the inconvenience blah blah blah. If you want any help contact us on this number blah blah blah but I’ll tell you something they don’t do anything. They’re just talking out of their backsides. Anytime anybody asks me about the property or about the company et cetera et cetera et cetera I tell them to run avoid like it the plague , you’re better off renting from somewhere else or buying a house outright. This has been the worst four years of my entire life and I so cannot wait to get the heck out of here. soon as we’ve had our wedding this July, we are out of here as far as possible from a WDH property. They are robbing b tyrds, reading other peoples reviews I 110,000,000% agree with everything other people have said, they are liars they will make stuff up & will drop you in the💩 If you’re reading this wdh do not bother to comment, because I know for a fact that you don’t care, don’t give me the stock response that you’ve given to everybody else on this review site.. i’m no longer interested in your fakeness. The big man at the top doesn’t care either, there’s no way to contact him to let him know what’s going on. What kind of managing director doesn’t have any contact information available?! I have searched all over the internet for any phone number email address to contact him. Nothing. all I found is LinkedIn, but why should I pay for an account to contact someone? I think it’s time a bunch of us get together, create a Facebook group and take this to the news and the press maybe even trading standards because it’s beyond time they get held accountable for how they treat tenants and run the business.

Zoe · 27 February 2024

★★★★★ 1/5

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Over 3 years of bulying .......

For over 3 years myself and my disabled wife we have continously been abused by our neighbours (WDH tenants). WDH done absolutely nothing to help. Quite the opposite....... Wakefield Council & WDH are the worst !!!!!

Iulian · 13 September 2024

★★★★★ 1/5

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Appalling service I rang at 430 …

Appalling service I rang at 430 one.day I couldn't get in to kitchen lock broke her reply go knock on your neighbours door see if they got screwdriver do it yourself I explained I paid rent and expected the repair ro be done after much carrying on she agreed to sort it I think these people need to get priorities right

Amanda · 23 January 2023

★★★★★ 1/5

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Vico Homes. What a joke

Changing your company name wont do anything to your reputation. You don’t care about your tenants. We have suffered for 5 years and you have done nothing. You ask for evidence you have 5 years worth. Nothing is going to change, you are not for the people you only care about 💸💰💵💷💳🤑💰💸💵💵💷💳

Puzzle · 6 April 2025

★★★★★ 1/5

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Well where do I start?

Well where do I start?Been an ongoing battle for long enough now. A couple of the tenants for WDH make the place where I live a SH@*t hole. They pile up rubbish in the garden and fly tip over the wall and up against my house. They have damaged my house on more then one occasion. Several times in fact. Fires and parties at all times of the day. Sure living on benefits you can live it up every weekend at the cost of the guy who is trying to sleep and pay tax so they can have a party.Every time I try to ring the right people I get promised call backs? Something tells me I am been avoided. Sure I would love to take WDH to court for running my house price down. I have tried to sell the property before because I am fed up of my property been trashed by people who don't care. This is because they know their isn't any consequences. Maybe if the landlord actually cared! That would be a great help. Time for a change on unruly tenants and landlords.Sort it out !

Craig · 7 November 2018

★★★★★ 1/5

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Wdh used to be good to respond to…

Wdh used to be good to respond to request for repairs. We have waited approx 5months for a repair to a leaking roof.,but my latest bugbear is HOW can they run s scheme asking for people to be proud of their locality, and then send out contractors to cut your hedge and leave it in such a mess. Fortunately, on request, their manager came out to look at it and agreed. He had it rectified. WHY CANT THEY DO IT RIGHT TO START WITH. WDH YOU ARE REALLY FAILING IN YOUR STANDARDS.

JANIS · 20 December 2023