Trusted Agent profile · Wakefield
★★★★★
2,296 reviews across 2 platforms
12 Wesley Street, Castleford, WF10 1AE, Wakefield, WF10 1AE
Part of Reeds Rains Favsco 23, see every office.
Reeds Rains's office in Wakefield, at 12 Wesley Street, is rated 3.8 out of 5 across 2,296 reviews on two platforms, including 300 Google reviews rated 4.7.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
1/5
TrustpilotExtremely unprofessional!
Extremely unprofessional!! Appalling service all round!! AVOID!
Hi JenI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
1/5
TrustpilotTotal incompetance
Total incompetance . Don't even think about using them. You have been warned.
Hello - We are very sorry to read your review. Could you please let me know which branch it was you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotHannah at Ferryhill branch rocks!
Dealing with Hannah at the Ferryhill branch has been an absolute pleasure. I have a managed property with her branch and she was able to place a tenant in within a short space of time. She keeps me informed of progress and is always very courteous and polite.
5/5
TrustpilotVery professional service
The staff proved to be very friendly and very professional. They communicated really well and acted promptly on all proposed actions to assist in the sale of my property. Impressive.
4/5
TrustpilotMostly a great experience
Great local agent Kelly, friendly very helpful, good brochure great photos.However once we had the viewing and an offer it was a rushed.Advised to take first offer., before getting answers!!
5/5
GoogleThe service was faultless from start to finish - I'd have been lost without Teresa!
Hi Steve, thank you for your review - it was great to work with you and I wish all the best in your new home! Kind Regards Teresa Rockett, Reeds Rains Castleford
5/5
TrustpilotI rent from Reedsrains in Ashton under…
I rent from Reedsrains in Ashton under lyne, I have been in my property for 4 years ish. I work long hours so need hassle free renting with good communication with the agent. I had my routine check today with the lovely Zoe. Professional, friendly and approachable.
5/5
TrustpilotGreat service
Everything from start to finish has been professionally handled. From the valuation to marketing and now in the hands of the sales negotiation team. Fingers crossed the sale goes through now 🙏
4/5
TrustpilotWith a review I left the other day ref…
With a review I left the other day ref Scarborough branch I was given wrong information from a friend that had called back, the agent had called back that why my review as been ammended thank you
1/5
TrustpilotVery unprofessional and incompetent.
Made an absolute shambles of our mortgage application, as a result i ended up blacklisted, received a full refund but that's of little help as i now can't move or remortgage.The incompetence of all their staff is on a whole new level, school children would have more clue!
1/5
TrustpilotNothing will get fixed 😂
Nothing will get fixed, chasing jobs for over a year such as broken toilet seals, toxic water, broken doors, garage roof collapsing. Appears from other reviews similar issues, with regards for call backs and failure to contact the landlord on getting repairs done.
5/5
TrustpilotFriendly
Friendly. Efficient. Fast moving.
1/5
TrustpilotHorrendous
Horrendous. Do not use this letting agent.
Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotFantastic service
Fantastic service. Harun and Co have gone above and beyond to ensure that all queries are answered thoroughly and that my move was as straightforward as can be. Patient, understanding and on form at all times. Highly recommend!
5/5
TrustpilotScarborough branch fantastic
Scarborough branch fantastic, I have to collect keys from estate agents all over Yorkshire for my business and they vary hugely but Reeds Rains scarborough are always knowledgeable about each property, very security conscious and very helpful, all the team brilliant, my favourite to deal with
1/5
TrustpilotYou may believe it’s being dealt with…
You may believe it’s being dealt with internally but that’s not the case I’m still awaiting a reply - buys / sellers be aware Avoid this company who lie to you. Tell you one thing and do another.
5/5
TrustpilotEveryone very helpful…
Everyone we spoke to were very helpful and they were very efficient and help us all along the way
5/5
GoogleVery prompt and helpful customer service from Janine Robinson, Assistant Manager
Happy to help, we are always here to assist the best we can.
5/5
GoogleVery efficient and friendly service - great communications from Christina Maw.
Thank you Mike, was lovely to work for you selling this property. Glad we got there in the end. Thanks again for the lovely feedback! :)
5/5
TrustpilotReally helpful and guided us through…
Really helpful and guided us through the process and always there to help answer questions and give advice.
5/5
TrustpilotFantastic team.
Fantastic team you all played a part and were all fabulous. Thank you so much X.Pauline & Mick
1/5
TrustpilotAvoid the Rawtenstall Branch at all costs
Avoid the Rawtenstall Branch like the plague. Both Sales and Lettings staff are incompetent liars. The stress and losses we have incurred are off the charts. Would be minus stars if that was an option.
5/5
TrustpilotExceptionally helpful agent!
We found Reeds Rains of Grimsby exceptionally helpful in buying a property in the area - thanks mainly to help from Sophie, who opted to 'prod' solicitors into action at one or two points. Full marks!
5/5
Trustpilotthank you
thank you :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains Castleford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wakefield.
