Reeds Rains Castleford reviews in Wakefield

★★★★★ 1/5

Trustpilot

Appalling.

When moving in the house was damp and dirty, stains and dirt over most surfaces dispute being told it would be fixed.Repeated complaints of damp were made and ignored. Only when environmental health and citizens advice were contacted did reeds bother to do anything. The only thing they did was harass the tenant. Not make any repairs.On leaving, reeds rains continued to harass the tenant and demanded payment for cleaning, despite cleaning being done by the tenant and the dirty state it was leased in.You will not get a straight answer out of them.I could not recommend them less.

Rebecca · 17 September 2016

★★★★★ 1/5

Trustpilot

Rental. Severe damp, mildew and mould.

I had the misfortune to use this company. Issues immediately with damp in the property which were repeatedly flagged up and not resolved. The conditions lead to wardrobes and desks being thrown out due to mould damage, mildew and spores on my sofa and mattress, and increased asthma symptoms. All of this was told to the company, merely to be told move furniture further away from the walls. As though 5 inches away was not enough. Walls and wood furniture were bleached fully once a week by myself but merely masked the issue and didn't treat it.Despite citizens advice, and a member of staff at reeds, saying this is unacceptable conditions and a breach of contract, the repairs were still not made. Staff that don't listen or resolve issues, shocking.As well as these awful conditions, dispute has been made over the return of the deposit. How this company is still running is an amazement. I have heard multiple stories so similar to this and yet no improvements.

Rebecca · 16 August 2016

★★★★★ 5/5

Trustpilot

Very good

Very good, been hard trying to rent due to COVID but St. Helens reeds rains have been amazing thanks to Ellie Wilson!

Ellie · 8 July 2021

★★★★★ 5/5

Trustpilot

Tom and Derry was very helpful

Tom and Derry was very helpful, any questions we asked was dealt with very promptly, great service and very friendly and professional.

Robert · 6 July 2021

★★★★★ 4/5

Google

It wasn't the easiest of transactions but Kim at Reeds Rains in Castleford saw it through with a smile and enthusiasm. Without that it would have driven me mad! Thanks Kim.

Tony · 26 October 2017

★★★★★ 5/5

Google

Our sale may have not gone through if it wasn't for Teresa. She was worked tirelessly to make sure it all happened for us. Extremely kind and helpful, thank you Teresa

Beth · 26 October 2017

★★★★★ 1/5

Google

Keeping deposit without any reason. Avoiding to answer phone calls or emails. Gave fake address for landlord. Rented for almost 30 months agents were rude and unprofessional

Sebastian · 2 December 2024

★★★★★ 1/5

Trustpilot

DO NOT USE!!!!

DO NOT USE!!!!13 WEEKS NOW AND STILL NO WORKING SHOWER!! ALL MY CALLS AND EMAILS COMPLETELY IGNORED!! REEDS RAINS CHESTER ARE THE WORST! DEAN VIAN AND MICHEAL FELLOWS ARE LIARS, UNPROFESSIONAL AND INCAPABLE OF DOING THEIR JOBS.

Jennafer · 5 August 2021

★★★★★ 5/5

Trustpilot

Top marks for the selling of my…

Top marks for the selling of my property. You have been on the ball with every detail keeping me informed at all timesThank you so much for making life easy

Customer · 14 August 2022

★★★★★ 5/5

Trustpilot

We have rented our property through …

We have rented our property through Reeds Rains Formby. The whole process was brilliant from start to finish, the branch manager Emily was really helpful throughout. Cannot recommend them enough.

Simon · 27 November 2017

★★★★★ 5/5

Trustpilot

Alan and Pat at Reeds Rains have been…

Alan and Pat at Reeds Rains have been an absolute pleasure to work with. Very professional, trustworthy and personable. I would highly recommend selling or letting your property through them.

Customer · 27 July 2022

★★★★★ 5/5

Google

We were first time renters and Louise was very helpful and explained everything to us in detail before we made any decisions. Excellent service and would highly recommend this branch.

Bethany · 26 October 2017

★★★★★ 5/5

Trustpilot

Reed Rains Eastwood

I wanted to rent a house managed by Reed Rains Eastwood.Nothing was too much trouble for them.Absolutely brilliant from start to completion!It was a very difficult and stressful situation for us, which was handled withprofessionalism and kindness.Our thanks to the girls at Eastwood!Phil and Claire

Philip · 22 August 2018

★★★★★ 5/5

Trustpilot

As a landlord I have used Reads Rains a…

As a landlord I have used Reads Rains a number of times over the year’s and have always found them to be efficient, transparent and friendly. I would not hesitate to recommend them to anyone looking for this service in the Ashton-Under-Lyne area.

Mr · 18 September 2019

★★★★★ 5/5

Trustpilot

3rd time I have used Reeds Rain in…

3rd time I have used Reeds Rain in Glengormley both to buy & sell . Excellant service kept up to date through whole process .Would thoroughly recommend the team

Nuala · 24 August 2022

★★★★★ 5/5

Trustpilot

the quality of service offered by all…

the quality of service offered by all the girls at the guisbrough branch. has been outstanding cathy ruth shaun and zeeta really go the extra mile and we will miss their friendly but professional chats. we have bought and sold many houses and never experienced such efficiency and warmth. we strongly recommend their expertise to any one . a big thank you from doug and vicki at saltburn

Douglas · 17 August 2021

★★★★★ 5/5

Trustpilot

House Valuation

Jonjo came to our property to advise on an appropriate valuation for a future sale and to help advise our bank for remortgaging purposes. He was punctual, friendly and his expertise of the local area, combined with our property meant that we got a realistic valuation of our house in its current condition. This information has been very helpful in terms of future planning and we would like to thank Reeds Rains for their help.

Jack · 7 August 2019

★★★★★ 5/5

Trustpilot

Sam and Tony were excellent and got me…

Sam and Tony were excellent and got me a great house in trying circumstances. Top service.

Liam · 14 March 2022

★★★★★ 5/5

Trustpilot

Reeds Rains has been looking after my…

Reeds Rains has been looking after my property for almost 15 years now. Although I live far away from home, I was kept updated as much as possible, quick responses every time, given advice with anything I needed. They have been very efficient, caring and prompt in all aspects....routine inspection, finding tenants and dealing with emergencies. Bottom line is: Brilliant service professional, friendly and trustworthy.

Samer · 18 January 2022

★★★★★ 5/5

Google

I dealt with Teresa Rockett and my experience was very professional. I would recommend this estate agent dude to the quick viewings and excellent customer service. Regards Craig

Craig · 26 October 2018

★★★★★ 5/5

Trustpilot

Liam was helpful , polite, straightforward , professional yet friendly & caring

I spoke to an employee named liam who was extremley helpful well spoken and polite when helping me find some properties to view for me and my partner who are desperate to find somewhere to live, he took all of our needs and request into consideration when searching for properties to make sure that he could find the best properties for us and very quickly emailed over a property to us

Issi · 29 October 2020

★★★★★ 5/5

Trustpilot

All staff at Reeds Rains

All staff at Reeds Rains are very friendly and experienced. I trust them 100% and know if I send them an email with a question they will respond promptly.Good at keeping me informed about the procedure as it’s the first house I have purchased, highly recommended.

Anne · 14 November 2023

★★★★★ 5/5

Trustpilot

It's just been very easy from the…

It's just been very easy from the start, Dawn has dealt with everything so far, advised me on things I should do to sell the property and procured me a quick sale....subject to contract.

David · 16 July 2024

★★★★★ 5/5

Trustpilot

Outstanding staff

Outstanding staff, Leanne and Samantha went above and beyond to make sure I was able to get the property I really wanted. So friendly and reassuring.

Markeisha · 26 September 2019