Reeds Rains Castleford reviews in Wakefield

★★★★★ 5/5

Trustpilot

Reeds rains ….excellent estate agents

Reeds rains have managed my property for several years. All the team members have always been very efficient and professional especially Tammy and Dan for whom nothing is too much trouble. I would commend Reeds Rains to all landlords

Charanjiv · 21 March 2023

★★★★★ 5/5

Trustpilot

Reeds Raines Rye - Lettings Manager

What a great team - over the last few years ( 3 at least ) I’ve used Reeds Raine for my rental properties and the sale of my home. The team works really well together, giving a seamless joint between “Lettings” and “Sales”. Lydia has been a constant, contactable touch point - her assured and local knowledge is a real benefit, providing insights and contacts that have made the “landlord” role easy and hassle free. Lydia has personally formed an invaluable bridge to the Sales team. It was Lydia’s high levels of customer service that formed my decision to use the Rye Reeds Raines Team to sell my house. Stuart pulled out “all of the stops” to get the sale of my property across the line to my set deadlines - leaving me free to focus on the purchase of my new home. I recently visited my old “home town” and was given a warm welcome by Lydia in the Rye office. I would highly recommend the Lettings (Lydia) and Sales team ( Stuart). Jim Creavin

Jim · 23 March 2022

★★★★★ 5/5

Google

The move into the new property was seamless thanks to the terrific efforts of Niamh Titterington. We couldn't have done it without her. Many thanks to all. Peter G & Debbie D

Maxieboy · 1 October 2025

★★★★★ 1/5

Trustpilot

Reeds rains is the worst estate agency…

Reeds rains is the worst estate agency I have come across. I had a viewing on one of their property to rent in Eccles new road and I have send our interest on that property and they said they will let me know about landlord’s decision. I made 2 phone calls in one week period after seeing no response from the agency. They were very rude over the phone and were not approachable at all. They asked me to wait for their email to get the update. Even after more than a week, my husband rang them today on 26th September 2023 to get an update, they said the property has been given to other people. They made us to wait for their update more than a week , very rude over the phone and not given any update. I won’t recommend this agency to any of my friends.

Jincy · 26 September 2023

★★★★★ 5/5

Trustpilot

Our experience with Reeds Rains Grimsby

Our experience with Reeds Rains was second to none. We had a private sale before marketing with Dave which fell through right when we found a property we wanted to buy, this meant either pulling out of our purchase or finding a buyer quickly (which usually comes with a great financial loss). Dave managed not only to find us a buyer before hitting the market, but get us THREE full asking price offers and one £10k over asking price too. Our property wasn’t in the best of conditions or the easiest location to sell so this kind of service really stood out from the crowd. Well done Dave and team 👏🏼

Zoe · 3 March 2022

★★★★★ 5/5

Trustpilot

Outstanding service from start to end

Outstanding service from start to end! After looking for a property to rent for quite a while, I turned to Reeds Rains! Shelby from the Castleford branch has been absolutely amazing. She managed to find the perfect property to match my needs.Not only did she take away all the hassle and stress of moving, she also made the move happen fast! Great communication skills throughout, very pleasant and polite, and you can clearly tell she’s passionate about her career. Thank you so much Shelby, you’ve been an absolute godsend.10/10 service, I’d highly recommend using Reeds Rains.

Adele · 12 February 2022

★★★★★ 1/5

Trustpilot

No respect for tenants, choose anywhere else

Spoken to like a second class citizen any time I needed anything, our contract said we would be contacted 2 months before the tenancy ended to see if we wanted to renew. When I chased this up after it didn't happen, I was told that I had to speak directly to my landlord. We then got a section 21 from reeds rains, but whenever we tried to contact them for help we were told again 'speak to your landlord'. They also copy and pasted my emails to them (Reeds Rains) and sent them to our landlord without our permission.They might not care about us now that we're 'just tenants', but when we are buying next year they will care when we go absolutely nowhere near them.ETA they now have our old property listed for rent with blatant lies on the advert, one being that there is OFF ROAD PARKING (there is not anything of the sort). Don't trust them!

Charlotte · 30 August 2023

★★★★★ 5/5

Google

Georgia Liddan was extremely helpful and provided an excellent service in the search for our new rented property. She kept us informed and made the whole process extremely stress free and would highly recommend the whole of the Castleford team including Paul who conducted our viewings, as well as Georgia who saw it through.

Sophie · 25 October 2020

★★★★★ 5/5

Google

I bought a house that was listed by Reed Rains which was handled by Alison, she was extremely helpful going between solicitors, myself and the seller to get things moving quickly. Thanks for all your help!

Owen · 7 August 2025

★★★★★ 1/5

Trustpilot

Poor experience

Absolutely useless service. No surprise that people could not sell with this agents. Wanted a viewing but after multiple calls over a week, manged to get an appointment. When actually got there, the tenants were not informed of the booked visit. Promised a call back to rearrange the appt, but nothing. No responses even after leaving so many messages with the team. Very poor and unprofessional service. I wouldn't use them to buy, sell or manage my lets after this experience. What a disappointing experience 😪.

Reeba · 14 August 2023

★★★★★ 1/5

Trustpilot

Chaos, inexperience, under qualified

Staff do not have a clue what they are doing by the looks of it, received so many documents littered with so many errors from all kinds of departments that do not communicate with one another. They dodge questions and facts like politicians or criminals, too scared to tell the landlord when he is wrong and unlawful or breach of their own terms of a tenancy agreement. Negligent or maybe even considered fraudulent tampering of notices to make their documents appear valid. Even down to simple maths (KS1 addition that my 6 year old could complete) they do not seem to be able to grasp. Denial demonstrated on all things that they are incorrect about, which I’m clever enough to have all in emails/writing. I’m embarrassing to have this agent operating, I’m not saying I know everything but I’ve had to correct and school them on a lot of aspects of our tenancy, so much so that I’m tempted to send them an invoice for my time! Avoid this agent at all costs, they side with landlords even if they are in the wrong and simply do as they are told by their clients, this isn’t always the right or ethical thing to do and certainly In need of some training/business transformation or redundancies. Avoid!

NA · 10 August 2023

★★★★★ 5/5

Google

Fantastic service from the team - especially Georgia Liddan who was our key contact. So lovely, very approachable and went out of her way to ensure we were accommodated and kept updated, even throughout the current Covid-19 challenges. We really appreciated your hand written card too - a really sweet touch. Highly recommend!

Abigail · 25 October 2020

★★★★★ 5/5

Trustpilot

Recently moved into a new property with…

Recently moved into a new property with reeds rains bamber bridge branch and it’s a big statement but the estate agents are my current favourite to what previously have experienced to others and I honestly think it’s down to Chris who works for this branch. Complete professionalism and always polite. Super helpful and gives regular updates. Completely made the move as easy as can be and no added stress, anything needed or required Chris has sorted out. Amazing customer service!!

Farrah · 30 October 2021

★★★★★ 5/5

Google

Reeds Rain have been absolutely amazing throughout the whole sale process from our valuation to completion! Whenever we have called the branch, everyone there has helped with our enquiry whether it was something they dealt with or not. In particular, Jack at the Castleford branch has gone above and beyond his job description to help us every step of the way with some otherwise quite stressful challenges. He has liased with every solicitor, sometimes daily, in our chain to ensure our sale has gone through. Doing not only his job but the job of other estate agents in our chain. I can guarantee without his amazing input this sale would have fallen through months ago. His professionalism, friendliness and straight talking attitude have been greatly appreciated during this process. We really can't be more thankful! Thank you so much Jack!PositiveResponsiveness, Quality, Professionalism, Value

Laura · 25 October 2021

★★★★★ 5/5

Google

We would just like to say a massive thank you to our main point of contact Jack at Reeds Rains, for providing us with such a superb first time buying experience. Jack was dealing with our property and throughout the process of the purchase he continuously went above and beyond for us on numerous occasions. Jack was with us every step of the way and he acted as a brilliant intermediary between us, both sets of solicitors and the sellers. If It wasn’t for his excellent communication skills and speeding things along for us, I’m sure we would still be in the same position in several months time! Jack responded to our emails promptly and contacted us via telephone to provide us with updates, if he didn’t have the answers to our questions there and then, then he went out of his way to find out and got back to us within the same day. His positive, polite and professional attitude always put us at ease when things started to get overwhelming. Jack definitely made the stress of moving house a little less stressful and we are extremely grateful for that. I am thankful that we had Jack to help us out and explain things to us, especially when we were very new to all of this. We are very impressed with the service and would recommend Reeds Rains to friends and family to use in the future.

Billy · 25 October 2021

★★★★★ 5/5

Google

Moving home is a very stressful experience with many challenges. Fortunately for my partner and I, dealing with Reeds Rains Castleford was not a challenge at all. They have been amazing for us throughout the process. All of the team were extremely friendly and a pleasure to deal with, however I feel a special mention should go to Jack who was our main point of contact. Some days when I was feeling overwhelmed by everything going on, his calming and positive presence was enough to help me keep my sanity! I can't thank them enough and would definitely recommend them for anyone else who is looking to move home.PositiveResponsiveness, Quality, Professionalism, Value

Danny · 25 October 2021

★★★★★ 5/5

Google

Hugely impressed with the service from Reeds Rains. I have just sold my house with them whilst I am living in Australia and they made the whole process seamless. Huge thank you to Jack, who went above and beyond to help us push through the sale quickly and always kept me informed of what was happening. He responded quickly to my countless emails (there were lots) and was always so pleasant on the phone. Jack advocated for us with the legal firm we were using and we are so grateful for all his help and support throughout the process. I highly recommend using Reeds Rains. I will miss my daily emails/calls with Jack but I am sure he is relieved to not have to deal with a stressed out woman living at the other side of the world.

Claire · 25 October 2021

★★★★★ 1/5

Trustpilot

Discriminatory

DiscriminatoryPhoned up wanting to view a property only to be informed that as one of the prospective tenants was on benefits that a guarantor was required, irrespective of any other information ie age or rental history or even type of benefit.They tar all benefits claimants with the same brush.I understand the need for a guarantor but to require one based on one single criteria is discrimination.

Intel · 31 May 2024

★★★★★ 5/5

Trustpilot

Charlotte at Reeds Rains- Great agent

Charlotte was involved with the purchase of a property and although was not our direct agent (as we were buying) she was so proactive, communicative and helpful!! Charlotte really made the transaction stress free and so pleased to have had her involved to get to exchange/completion. Thanks again!

Sarita · 4 July 2024

★★★★★ 1/5

Trustpilot

Scored 1 because I can't give negative

Scored 1 because I can't give negative. Appalling rental company who should be ashamed of their total lack of tenant care. I was lied to directly by them on multiple occasions, twice left for 3 months without an oven and no care on their part to ensure it was resolved. Then their disgraceful moving out team made me wait just short of 3months for my deposit back and pathetic excuses given, had to take them to deposit dispute to get it back. Avoid at all costs

Fraser · 18 July 2023

★★★★★ 1/5

Trustpilot

Waste of time

Basically everything they do is show up to a viewing, after that they go AWOL , been chasing them constantly for the past few days after I have been told by the agent - Charlotte that someone else already put in an offer to the flat that I so much wanted . She highly recommended to call urgently at the office by 4 pm same day of the viewing (it was about 3:30 pm when we had this conversation) and her colleagues will help me out with starting the process. I am still calling 5 days later until they even decided to hung up every time I’m trying to call . Whenever they answered before that , Charlotte was never in the office and no one else was apparently dealing with the property. Well , you just wasted a week in my house hunting chasing you. Avoid at all cost if your time is precious.

Cristina · 30 September 2021

★★★★★ 5/5

Trustpilot

As a landlord that needs to downsize…

As a landlord that needs to downsize Reeds Rains are so professional, I’ve given them three properties in different times in the last few months and all three have gone under offer nearly making asking price. As more properties come vacant I will be doing the same offering them to Reeds Rain.Well done for the staff.

Mr · 7 November 2024

★★★★★ 5/5

Trustpilot

Brilliant experience with reeds

After a big struggle to find a house for me and my son in the Bedworth area. Reeds rains were amazing and got me and my son into a lovely property very quickly. A Lovely team and great support! I had Sarah helping me and she was just awesome! So thank you all! I highly recommend.

Lee · 5 November 2024

★★★★★ 5/5

Trustpilot

Would highly recommend Mark & his team…

Would highly recommend Mark & his team to anyone who wanted to sell their property . Very professional and it only took 3 weeks to sell, took care of every viewing, nothing was a problem Thankyou

Paul · 8 March 2023