Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent experience using Crown to sell a house. From start to finish they were extremely professional and ensured great communication throughout the sale. Valuation was totally in line with our expectations, and the advice on setting a sale price was valuable. Visits started within a week of the valuation and we accepted an offer within two weeks of that. Crown handled coordination with the buyer and solicitors and ensured everything moved along smoothly. I wouldn't hesitate to recommend them.
Steve · 17 June 2026
★★★★★ 5/5
GoogleI have recently used Crown Estate agents to do a valuation of my parent’s property.
I dealt with Reece who was very efficient and acted quickly. I would definitely recommend.
Thank you for the great service!
Natalie · 19 August 2026
★★★★★ 1/5
GoogleOne of the staff Turned up late for house viewings, luckily the seller was in to let us have a look around . the staff turned up nearly 45 mins late when we was pretty much done looking round the house . We was dealing with Terri the lack of communication when we put a offer in , she didnt even let us know what she had submitted it. Took for me to call the agents 3 times to actually get a response , apparently it was rejected by the seller but wasn't even given a counter offer and we viewed the house twice so showed alot of interest .
Danielle · 2 August 2026
★★★★★ 5/5
GoogleReally great experience here! Connor was really attentive to the issue I had and made sure it was fixed as soon as possible. Communication was perfect.
Natalie · 24 August 2026
★★★★★ 5/5
GoogleGreat experience with Crown . Sorted the issues out very quickly. Conner was very good at sorting the issues quickly and kept us updated
Tom · 6 August 2026
★★★★★ 1/5
GoogleUnprofessional & disappointing service.
Arranged for a valuation & decided to get my house on the market with Crown as it all sounded positive. I called into the local branch & dropped off my keys so they could do my viewings.
Two weeks later I’d heard nothing from them so I rang them & they were almost surprised & didn’t have any details regarding my property.
No appologies, just explained they would send out the paperwork for me to sign.
It never arrived. I arranged to collect my keys from the branch & they asked why!!!!
Almost 3 weeks wasted.
Absolutely useless company and quite shocking really how bad customer service was.
I’ve since put my house up for sale with another company who are doing an amazing job.
Maxine · 25 July 2025
Agent replied · 7 May 2026
Thank you for taking the time to leave your feedback. We are genuinely concerned to read your comments, as we have checked our records and can confirm that we have no record of your property being listed with us, nor do we have any record of keys being dropped off at our branch. We also cannot find your details on our list of potential vendors.
We take matters like this very seriously and want to ensure that there has not been any misunderstanding. We would kindly ask that you contact our office directly and speak with the Manager so we can look into this in more detail and clarify what has happened.
At Crown Estate Agents, we are committed to delivering a professional and reliable service, and if there has been any miscommunication we would like the opportunity to resolve it.
Thank you again for bringing this to our attention, and we hope to hear from you soon.
★★★★★ 5/5
GoogleMy family was very happy with Crown estate agents who were able to project our late mother’s house in the best possible way and have an interested buyer quickly.
Michaela was instrumental to getting things moved on and regularly communicating with the buyer and buyers solicitors updating us every week, up till the sale was completed. Thank you.
Gary · 16 September 2025
★★★★★ 1/5
Googleevery property I in choir we've been never want to take people on benefits 50% of the tenants or probably all working people that's why they don't like people on benefits disgusting agency never wanted to help me firstwhen you sit there on the phone and trying to explain to them though required by law you need to have a reason why you do not want to take someone or benefits a landlord Qantas discriminate you because you're on benefits it is of violation of your constitution rights99% of people in the UK can't get a guarantor because they do not know have no family what this agency do not care about this there are lower their landlords to discriminate if they want to guarantor then they should provide you not you provide for one for youlike this discriminate against people on benefits if they don't like people on benefits then on your advert you do not want people on benefitsthe guy was being very augmented on the phone are inquired about the property I said look I can pay 700 pound a month the guy just want you to be rooting arrogant to meway to next month I'm gonna report into the council and saying they do not want to take me because I'm on benefits and I am going to make a report
Chris · 30 April 2026
★★★★★ 1/5
GoogleI’m very disappointed with the service I’ve received from Crown Estate Agents. I enquired about a shop in Kippax, but when I viewed the property, it was in a clear state of disrepair and looked nothing like the photos advertised. It was obvious that the images were outdated or inaccurate, which is very misleading.
What’s even more frustrating is that I raised this and was told Michelle would call me back, however, weeks have passed and I’ve still not received any response. The lack of communication and follow-up is completely unacceptable.
Overall, this experience has been unprofessional and disappointing. Between the misleading listing and poor communication, it’s hard to trust the service being provided.
Mikey · 16 April 2026
★★★★★ 2/5
Googlevery rude on the phone very arrogant and they've spent me to provide a guarantor when I don't have to provide a guarantor if they can't give me a reason whyI'm going to report them to the councilI have to give a good value of reason why they want a guarantor and if they don't you can challenge that but they think they can just rule you but tomorrow I'll be reported into the council for discrimination
Chris · 6 May 2026
★★★★★ 5/5
GoogleDealt with Ryan from the start and wow what a pleasure hes been to work with so friendly and answering any and all questions i have. Would highly recommend these estate agents and will be recommending them thanks again guys.
Hayden · 13 January 2026
★★★★★ 5/5
GoogleExceptional Service from Start to Finish
From the moment we began our property search, our estate agent Danielle demonstrated unparalleled professionalism and dedication. Her extensive knowledge of the local market and keen eye for detail helped us navigate the complex process with ease.
We were particularly impressed with how responsive she was. Whether it was a late-night email or an early morning call, she was always available to answer our questions and provide us with the guidance we needed.
Danielle went above and beyond to ensure our needs were met. She was not just focused on closing a deal but were genuinely invested in finding us a home that fit all our criteria. Her patience and understanding made all the difference.
Highly Recommended
We can’t recommend Danielle enough. If you’re looking for someone who will put your interests first and work tirelessly on your behalf, look no further. We are grateful for her exceptional service and would not hesitate to engage with her again for future real estate needs.
Thank you Danielle
Jason · 19 August 2024
★★★★★ 5/5
GoogleWhat a lovely team at crown
Helped us move smoothly
Michaela was an absolute star worked hard on our behalf to help with the move and for us to get into our dream property
Bunch a flowers for Michaela and chocolates for the team them to share
Lorna · 16 September 2025
★★★★★ 5/5
GoogleKnowing Ryan from previous agents and actually buying my current home via him it was a no brainer to engage Crown to list my vacant rental property for sale or for rent. Even though it took sometime to rent the feedback was always consistent and was nothing negative to do with Crown. Finally the property has let and would have zero issue with using Crown again to list any of my other properties👍👍👍 well done team Crown
Craig · 16 September 2025
★★★★★ 1/5
GoogleHappened at the Castleford branch but I can see that chris is also rude to other members of the public went in to ask him if he could ring a taxi really grumpy and rang one with attitude and then when I went back in because I was stranded in a different city he was just like you will just have to go and wait for it then completely heartless could of froze should be sacked I hope he is soon.
Anne · 5 August 2025
★★★★★ 1/5
GoogleWe put a starting offer on a house in Ryhill sent all the necessary documents got an email to say they had sent an email to the vendor
Telephoned them following Monday to be told she had received an email from the vendor to remove the the property off the market no more viewing’s no more offers
To find out today the property was sold subject to contract
We have not received any communication to say it was back on the market or we’d even been out bidded like Rhonda said she would do
NOT HAPPY IN ANYWAY SHAPE OR FORM
If you could give half a star then that’s what I give them
Michael · 25 July 2025
★★★★★ 5/5
GoogleI’ve had a positive experience with Crown so far. Michaela is wonderful, lovely to deal with, very helpful and informative and keeps you updated at all times along your journey.
Ann-Marie · 7 August 2025
★★★★★ 5/5
GoogleRonda has been a great help from the start helping with everything much appreciated
Reice · 13 December 2025
★★★★★ 5/5
GoogleThank you to Michelle and the team at crown for your amazing work finding me a tenant.
Sabdra · 13 November 2025
★★★★★ 5/5
GoogleGreat service, couldn’t have been any more helpful!! Thanks Rhonda and Chris!!
Elli · 7 November 2025
★★★★★ 5/5
GoogleCalled to make an enquiry on a property and spoke to Michaela who was happy to answer any of my questions
Melissa · 7 August 2025
★★★★★ 5/5
GoogleExcellent service from Ryan Kinning following an enquiry about property rental. Can highly recommend Ryan for any property enquiries
Richard · 27 August 2025
★★★★★ 5/5
GoogleBrilliant estate agents to deal with was crown everything during the marketing of my property to completion of sale was really well organised and stress free, chris was clearly knowledgeable in the property sector along with ronda on the conveyancing side of the process. Would highly recommend crown estate agents will definitely use them again in the near future.
Arron · 6 November 2025
★★★★★ 5/5
Google1st rate Estate Agents, would highly recommend them to anyone. Efficient, easy to chat with always in contact, will go above and beyond to help. A big thank you to Sophie-Leigh Bennett for her efficiency, kindness and hard work and Chris for his hard work, promptness and empathy.
Susan · 11 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.