Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe bought a home recently with charles…
We bought a home recently with charles church on Woodberry Heights in Penrith Cumbria. The service from start to finish was absolutely fantastic! The sales team could not have done more for us, I would recommend this company everyday. 5 star!
Madd · 11 October 2018
★★★★★ 1/5
TrustpilotWorst decision ever made to buy from Charles church
Disgusting customer services.Worst ever director for Midlands, not approachable and never get any replies. Massive amount of cracks on rendered wall and never rectified.Worst brickworks. After sales is disgusting.
Shanth · 23 July 2021
★★★★★ 1/5
TrustpilotUnable to get an appointment to view…
Unable to get an appointment to view any properties, having requested an appointment on line. I received no responce, multiple telephone calls and messages left on the answerphone no responce, disgracefull company
KW · 31 July 2020
★★★★★ 5/5
TrustpilotPurchased a Charles church house in…
Purchased a Charles church house in September and hardly had any issues which is unusual for a new build! Such a great size with brilliant sized bedrooms compared to other new builds! X
Gemma · 7 February 2020
★★★★★ 5/5
TrustpilotRecently moved to a Charles Church…
Recently moved to a Charles Church property at Westvale Park. The developers have been brilliant, only a very few minor cosmetic snags which were resolved straight away. Would 100% recommend.
L · 28 October 2020
★★★★★ 5/5
TrustpilotGreat service and very friendly staff.
Rating only, no written review.
Steven · 3 May 2026
Agent replied · 4 June 2026
Thank you for your kind feedback. We are pleased to hear that you experienced great service and found our team to be friendly and helpful. Your comments are greatly appreciated and will be shared with the team. We hope you continue to enjoy your home and thank you for taking the time to leave a review.
Lucy
★★★★★ 5/5
TrustpilotSo far so good!
Kate in the sales office has been helpful from day one!We have not yet completed but should be in the coming weeks. All happy so far.
Anthony · 28 October 2018
★★★★★ 1/5
TrustpilotTrying to get answer back from charles…
Trying to get answer back from charles church is unbelievable. Being waiting for a month for a issue with drains. Still have heard nothing.
Jamie · 25 October 2019
★★★★★ 5/5
GoogleRating only, no written review.
Jason · 16 February 2026
★★★★★ 5/5
TrustpilotExcellent customer service attention to…
Excellent customer service attention to detail and great updates on builds
Ms · 10 February 2022
★★★★★ 5/5
TrustpilotHelpful Staff
No issue. Helpful staff and really good service.
STM · 28 April 2022
★★★★★ 5/5
TrustpilotFrank was amazing
Frank was amazing!
Louise · 22 December 2025
Agent replied · 24 December 2025
Hello Louise, Thank you for leaving us your review. We would really like to share this with the correct team and would be grateful if you could respond to Trustpilots request for further information and provide your plot number and development.
Best wishes, Ellie
★★★★★ 1/5
TrustpilotUnfortunately I have one of their…
Unfortunately I have one of their houses. Premium price...inferior product. Think again before parting with your cash.
Simon · 27 June 2018
★★★★★ 4/5
TrustpilotMe and me mum go here
Me and me mum go here. Excellent service of the priest.
Bogdan · 26 October 2020
★★★★★ 1/5
TrustpilotThink these 5 star reviews may be bogus…
Think these 5 star reviews may be bogus call me cynical( employees)?
Simon · 18 October 2018
★★★★★ 5/5
TrustpilotVery good job.
Rating only, no written review.
Olaf · 27 November 2024
Agent replied · 25 December 2024
Thank you Olaf, we shall pass on your comments to the team who will be thrilled.Holly
★★★★★ 5/5
TrustpilotExcellent customer care
Constant feedback
Emma · 6 October 2024
Agent replied · 23 October 2024
Dear Emma,We are delighted with your review, thank you.Lucy
★★★★★ 5/5
TrustpilotALL WENT AS PLANNED
Rating only, no written review.
Kenneth · 30 September 2024
Agent replied · 23 October 2024
Hi Kenneth, This is a great review, thank you.Best wishes,Kat
★★★★★ 5/5
TrustpilotGreat and helpful staff
Rating only, no written review.
Mr · 28 September 2024
Agent replied · 23 October 2024
Good afternoon, your review serves as a great motivation for us to continue delivering outstanding service to all our customers, thank you!Rose
★★★★★ 4/5
TrustpilotExplained the purchasing process well
Rating only, no written review.
Gillian · 31 August 2024
Agent replied · 23 October 2024
Good afternoon, Thank you taking the time to write your review, it's always lovely to hear from happy customers.Best wishes,Rose
★★★★★ 5/5
TrustpilotSmooth process
Rating only, no written review.
John · 4 May 2024
Agent replied · 12 June 2024
Thanks so much John, we are thrilled to hear you are having a good experience.Holly
★★★★★ 5/5
TrustpilotVery helpful
Mr · 28 April 2024
Agent replied · 12 June 2024
Hi Stephen, Thanks so much for your review.Best wishes,Kat
★★★★★ 5/5
TrustpilotGood service
Andrew · 23 March 2024
Agent replied · 12 June 2024
Thank you very much Andrew!
★★★★★ 5/5
TrustpilotHelpful member of staff in the showroom.
Rating only, no written review.
Mrs · 10 February 2024
Agent replied · 12 June 2024
Hello Christine,This is great feedback - thank you so much!Best wishes,Emmy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.