Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAshleigh McDonnell at complete ASAP has…
Ashleigh McDonnell at complete ASAP has been amazing with our purchase and helping it progress as fast as it did. Her service and friendly nature didn’t go noticed. We would highly recommend! Thanks so much for all your help!
Amy · 1 July 2025
★★★★★ 5/5
TrustpilotVery helpful from start to finish
Very helpful from start to finish. I was kept up to date with any changes immediately. Would recommend.
Deborah · 23 January 2026
★★★★★ 5/5
TrustpilotGreat communication
Sharon from ASAP was such a help keeping everyone in the chain informed of progress, as well as helping to push things along when things got sticky at the top of the chain
Sue · 3 September 2025
★★★★★ 5/5
TrustpilotASAP gave us regular updates and…
ASAP gave us regular updates and reassurance. Even when there was little progress they gave us updates as to why some things were taking longer than expected. This is reassuring as one always fears the worst.
Roy · 31 July 2025
★★★★★ 4/5
TrustpilotGood communications
Good to have someone speaking with both parties during the sale and trying to move it along.
Kim · 26 February 2025
Agent replied · 23 November 2023
Thank you for taking the time to give feedback here and also to the manager who called you to find out more. We are so sorry that you didn't have a good experience using our service. We are proud of our world class NPS score of 74 and take complaints very seriously. Your comments have been noted and will help us to continue to improve what we do.
★★★★★ 5/5
TrustpilotGreat Service
From first contact until completion we were always kept fully upto date by Ashleigh our sales progressor.
Angela · 25 February 2025
Agent replied · 23 November 2023
Hi Adam, thank you for your review. We're really pleased to hear about your experience and hope that you enjoy your new property.
★★★★★ 5/5
TrustpilotKept us informed with regular updates.
Fiona · 28 April 2026
★★★★★ 5/5
TrustpilotProfessional polite organised
Professional polite organised. Thank you for everything you did. Apologies for when j got stressed but appreciate everything. Best wishes.
Tracey · 15 January 2025
Agent replied · 6 February 2025
We are pleased to hear you benefitted from our service, thank you for leaving us a review.
★★★★★ 5/5
TrustpilotAbsolutely brilliant experience
Absolutely brilliant experience, I felt I had open lines of communication and never unable to get an update on my case. Would use again.
Mika · 16 November 2024
Agent replied · 19 November 2024
Thank you for the glowing review, it is great to hear you would recommend our service and use us again.
★★★★★ 4/5
TrustpilotIt was very useful to have a body…
It was very useful to have a body in-between to assist especially during stressful times.
Misha · 13 February 2026
★★★★★ 5/5
TrustpilotGood communication
Our experience was really good. We had great communication from Ashleigh which was very much appreciated :)
Amy · 21 February 2025
Agent replied · 25 February 2025
Thank you for taking the time to leave us feedback Amy.
★★★★★ 5/5
TrustpilotGreat communication and felt taken care of
Helen (my aftersales point of contact) was very informative and great at communicating. I felt I was in very good hands throughout my moving process.
Miss · 30 October 2024
Agent replied · 2 November 2024
Thank you for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotVery good service
Very good service , kept me up to date with everything from start to finish..
Mr · 12 February 2026
★★★★★ 5/5
TrustpilotVery Professional Service
Very Professional Service. Kept us up to speed every step of the way. Regular telephone calls and e-mails, even if there weren't any major developments.
Richard · 14 November 2025
★★★★★ 5/5
TrustpilotFantastic company
Fantastic company, very informative and always on the ball with updates. Darcy in particularly was awesome 👍
Jazmine · 19 February 2025
Agent replied · 21 February 2025
Thank you for taking the time to leave us feedback Jazmine, we are happy to hear you benefited from sales progression during your property transaction.
★★★★★ 4/5
TrustpilotVery helpful!
The weekly communication was really helpful. It kept us in the loop of where everything was up to without having to chance the solicitors myself.
Gavin · 24 October 2024
Agent replied · 30 October 2024
We are pleased to hear you found our service helpful! Thank you for your review.
★★★★★ 5/5
TrustpilotComplete ASAP (Amelia) was very helpful…
Complete ASAP (Amelia) was very helpful and assisted with a smooth sale process. Thank you.
Mr · 9 February 2026
★★★★★ 1/5
TrustpilotTerrible service
I did more myself that ASAP - Far from ASAP service. Not needed at all to work on the sale of our property, very disappointment, caused more stress than required.
Zoe · 23 September 2025
★★★★★ 5/5
TrustpilotTransactional support
Had a wonderful experience. ASAP (Jill) really pushed the transaction process forwards eliminating inefficiencies. I highly recommend ASAP to support your transaction.
Jimi · 6 December 2024
Agent replied · 13 December 2024
Thank you for the recommendation Jimi, we are please to hear you benefitted from having a dedicated sales progressor.
★★★★★ 1/5
TrustpilotHopeless
Firstly, if I could give no stars or better negative stars then I would but sadly, Trustpilot won't allow you to submit a review without clicking on a star.
Thomas · 2 October 2025
★★★★★ 5/5
TrustpilotAshleigh McDonnell was so helpful and…
Ashleigh McDonnell was so helpful and supportive through this experience of selling our house. Very knowledgeable and always responded quickly. We would of been lost without Ashleighs help.
Gillian · 11 October 2025
★★★★★ 5/5
TrustpilotThey did an amazing job
They did an amazing job, giving me all the necessary information and help throughout the whole process.
Daniel · 12 February 2025
Agent replied · 17 February 2025
Thank you for the 5 star review Daniel.
★★★★★ 5/5
TrustpilotThanks!
Constant, helpful updates from Emma.
James · 28 April 2026
★★★★★ 5/5
TrustpilotFrequent
Frequent, clear & timely contact. Kept pushing things along.
Elmers · 28 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.