Every review we hold for the Wadhurst office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhaooo, the custormer experience was brilliant. Darren, Debbie and Jack were top- notch with their approach in handling every of our queries from when we started the property pursuit process until when we got the keys. Always on hand to address issues. Thank you guys for your help and professional approach.
Bright Ovbiovbio
Bright · 13 February 2026
Agent replied · 14 April 2026
Thank you so much for your kind words, Bright! We are always thrilled to hear about our team's top-notch customer service and dedication to resolving any issues. It was a pleasure helping you with your property pursuit, and we appreciate your business. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWendy and Debbie have been amazing ! ... Throughout the process they have listened and responded to all of our needs , and have been prompt with all of their responses..
We are overjoyed with the care and overall service that both ladies have shown to us . The cottage is amazing and we are very happy ! David and myself would highly recommend Wendy and Debbie to support you through your rental process .
Thank you so much!
David and Rebecca x
Rebecca · 14 April 2025
Agent replied · 24 August 2024
rebecca mcdermott thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Wadhurst are so helpful. They always followed up when they said they would. They understood what I was looking for and found us a perfect place. Couldn’t be happier with the service. Thank you Daren (always helpful and positive) Debbie and Jack.
Grandad · 13 February 2026
Agent replied · 14 April 2026
Thank you for your kind words, it was our pleasure to assist you in finding the perfect place. We always strive to provide excellent service and are glad that our team was able to meet your expectations. Daren, Debbie, and Jack are thrilled to have helped you! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWhat a spectacular team at the Wadhurst branch: Daren Forsyth has been so efficient and catered to all my bespoke needs. A thank you to Debbie for her input too. Would highly recommend this team to deal with your property needs.
Sam · 13 March 2026
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe cant recommend this team enough, from start to finish they have been nothing but helpful, informative and understanding. Delivered there service to the highest of standards and have stuck by there estimated timeframes.
We are new to lettings and our knowledge of how best to go about things was minimal. After speaking with a few other agents prior we were recommended Debbie from Ashton Burkinshaw. From the 1st phone call we were really impressed and after the first meeting we were sure. Debbie took the time to listen to our situation and then best advised us accordingly, making us aware of all the options we have.
Being new to this with a young family and no spare money to lose, we wanted to make sure we got things right first time and with as little risk as possible. We decided to opt in for the rent guarantee scheme that they offer along with the wealth of knowledge and checks that they would go through to find us the right tenants.
Debbie also took the time to tell us what we needed to carry out to the property in order to get it ready for letting.
Our second main concern was how long the property would sit empty for before being let out… again after some research and real comparisons Debbie came back with a sensible evaluation that she was sure would meet our needs. She then reassured me her staff would be on it and they reckon they could have someone within the property within 2 months but most importantly the right tenants. On the market we go.
We then get introduced to Darren. He views the property with us, asks us a wealth of questions and has clearly already done his research into the area and our file as he was up to speed with everything. He really impressed us and we felt confident when he said this wont take us long to get this let out.
2 weeks later we get a phone call, we have a tenant lined up, willing to pay a year upfront, all seems well we just need to vet them. Leave it with us. A few days later all confirmed.
We then get introduced to jack in the office. He picks up the paper work and keeps all communications alive between us them and new tenants.
4 weeks later they’re in.
A huge relief to us but most importantly done properly!
Honestly we couldn’t be happier with this team effort. Communications have been consistent, honest and fast from all the staff in the office.
So thank you once again Debbie, Darren & Jack! We have already recommended you to a friend, who are in the process of letting there property through you and we will continue to do so.
All the best
Harriet & Lewis
Harriet · 17 December 2025
★★★★★ 5/5
GoogleI would like to thank Wendy Clemens and the Wadhurt team for such a smooth process, in a short amount of time. They were always quick to pickup the phone and answer any questions or concerns that I had. I'm so grateful that Wendy was present for the viewing and throughout each stage, as it made me more comfortable knowing you've met a friendly face and can dicuss certain areas that others may not be aware of.
Thank you all!
Lottie · 4 November 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review Lottie. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant team, who have helped me achieve me dream of moving I couldn’t be more appreciative if I tried thank you so much everybody especially Debbie, jack and Daren you’ve been a brilliant help,thank you all so much
Claudia · 27 January 2026
Agent replied · 14 April 2026
Thank you for your kind words! We're thrilled to have been a part of making your dream a reality. Our team works hard to provide exceptional service and we're grateful for the opportunity. Thank you, especially to Debbie, Jack, and Daren for their contributions. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Googlewould definitely recommended Ashton Burkinshaw - Daren and Debbie have been so consistent and helpful from the start, from the moment I enquired about the property through to moving in , all and any questions I had Daren always got back to me so quickly, both Debbie and Daren have a lovely way about them , always cheery and very warm and personable and always take the time needed on calls , did not feel like dealing with your usual estate agent and i couldn't recommend them enough.
Gemma · 23 March 2026
Agent replied · 14 April 2026
Thank you for your kind words! We're so glad to hear that Daren and Debbie provided consistent and helpful service throughout your journey with us. We pride ourselves on being personable with our clients and it's great to know that it's noticed. Thank you for choosing Ashton Burkinshaw - we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google5 stars - but if I could give 10 stars, I would!
If you’re looking for your next home, I can’t recommend the team at Ashton Burkinshaw highly enough. They are professional, helpful, and deliver truly exceptional service.
A special thank you goes to Daren Forsyth, who has been nothing short of outstanding. His patience is remarkable, he never once complained about my indecisiveness, high standards, or the fact that I kept finding fault with the properties he showed me! Daren never gave up and was determined to find me the perfect home. His knowledge, support, advice, and guidance throughout the entire process were second to none.
If you want an agent who genuinely cares and goes above and beyond, Daren is the one to trust.
Kirsty · 18 October 2025
★★★★★ 5/5
GoogleWendy Clemens from Ashton Burkinshaw was exceptional. She really impressed us with her local knowledge and her knowledge of the properties she represents. Very professional, beautifully suited and booted and a very nice person.
We’re moving from Hampton Court to East Sussex to be closer to our grandchildren.
It was with a very heavy heart as we didn’t want to leave the home we loved and the tight-knit community of friends and neighbours. We decided to rent for a year or more to give us time to get to know the area and find a building to transform.
The doubt and uncertainty all changed however on our first viewing. The information received from Wendy was excellent. She highlighted the aspects of the property she felt were a good match and she had no shortcomings to share.
As we drove up to the first property we knew it was the one. We were smitten. It had that peaceful, relaxing, holiday getaway feeling. The interior was perfect and the view was outstanding. Combined with the the loveliest landlady, we were ready to move in. 😂
…Wendy and Debbie worked hard on the paperwork, they were very responsive and made sure everything was in order and in good time.
So thank you, Ashton Burkinshaw, Wendy and Debbie. Our anticipations are now set very high so we look forward to using your services again.
Catriona · 5 September 2024
Agent replied · 24 October 2024
Hi Catriona, we're thrilled to hear that Wendy and Debbie made your transition to East Sussex smooth and enjoyable. Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleMy experience with the team at Ashton Burkinshaw has been no less than a nightmare . I rented a flat through them for 7 months and my flat had no water pressure ! The problem was know before the start of my tenancy but was not addressed to me at all. Once I discovered the problem I got in contact with there team to get a solution but no action was taken to help me out .. the flat remains with no water pressure upstairs so I’ve had to shower elsewhere for months due to the lack of care from them .
Harrison · 17 November 2025
Agent replied · 16 January 2026
Dear Harrison, we apologise for the inconvenience you experienced. We take your concerns seriously. Your satisfaction is important to us and we are committed to providing better communication and support in the future. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have.
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWendy Clemens of Ashton Burkinshaw was absolutely amazing in making my move as stress free as possible, her attention to detail was incredible and she was extremely professional and always available for any questions, she is more like a friend than an agent, if I could give it a 100 star review I would do so.
Thanks Wendy we are extremely grateful for helping us. once again thank you very much for the new home
Rimple · 14 April 2024
Agent replied · 24 August 2024
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had to move urgently over the Christmas period which is added stress to a difficult situation. I had so many knock backs and hiccups with other estate agents it was so disheartening. After desperately trying to find a private landlord (which is near impossible) I found the perfect place registered with Ashton Burkinshaw in Wadhurst. Wendy, Debbie and Lauren have been so amazing in ensuring that I could move into this property and have this fresh start and Wendy has been an incredible support in getting me set up in my new home (I unfortunately didn’t get to meet Lauren or Debbie). They have been incredibly kind, professional and extremely helpful and without being too soppy I don’t think the team realise just how much they have helped me in my life! I honestly cannot recommend or thank them enough.
Asha · 25 August 2023
Agent replied · 24 August 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWendy and team are absolutely amazing. After spending months looking for a house and having so much trouble, they made finding a house for us a pleasant experience. Staff is friendly, their system is streamlined and easy. We are really happy with Ashton Burkinshaw’s service. We highly recommend them. The cherry on top was the goodies on our welcome day.
Barbara · 5 September 2024
Agent replied · 24 August 2024
Thank you for your glowing 5* review and recommendation Barbara. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleMy challenging search for finding a new home outside of London was turned around by Wendy and Debbie! After a few viewings, they knew what I needed and put me first to see the cottage where I live now. I almost started crying whwn we walked in it was so perfect! The letting process was smooth as well. I would start your home search with them over any other agents!
FA · 14 April 2025
★★★★★ 5/5
GoogleMy letting experience with Daren, Debbie and the team was Awesome.... this is the most, professional, courteous letting company I have ever dealt with. They were responsive, helpful, and kept me informed every step of the way. Thanks AB for being so wonderful.!!!
Idowu · 17 December 2025
★★★★★ 5/5
GoogleI was in urgent need of a one/two bed rental home in September 2020; the staff of Ashton Burkinshaw, Wendy and Debbie, gave professional friendly assistance and found me that home. Their expertise in property, areas and environment ensured the property met all my needs (quite an extensive list) and I was very happy with the residence and the personnel that continued to be on hand if needed.
I also want to thank Craig and Lauren who provided valuable help when renewing the lease.
Due to my personal circumstances I sadly had to leave the property in February 2022 and am now settled on an island.
My renting with Ashton Burkinshaw and for the first time, was an exceptional experience due to the excellent personnel at Wadhurst.
I have gained some new friends in the neighbours and at Ashton Burkinshaw. Thank you. Christine
I highly recommend using their services at Wadhurst.
Christine · 25 August 2022
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWendy has been an absolute star at turning around a flat for us to move into just before Christmas. After being given a section 21 and turned down by 3 properties, it was a massive relief to finally get somewhere
Steph · 3 January 2025
Agent replied · 22 December 2024
Thank you for taking the time to leave us this great 5* review Steph. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI could not recommend this company highly enough.
I have to say sincerely, this Estate Agent is a joy to deal with. So extremely professional and thorough with a genuine warmth and concern.
I haven't ever had such an enjoyable experience with another agent - and I have dealt with many across the country for sales and lettings throughout the years.
It's so refreshing to be able to report this experience with an Estate Agent (for all of the obvious reasons).
Keep up the great work - it's making a differencePositiveResponsiveness, Quality, Professionalism, Value
Sunshinepennylane · 25 August 2021
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA huge thank you to Wendy and Debbie in Wadhurst who helped my parents find and secure a wonderful property to rent, very quickly during lockdown. Being greeted with a friendly, calm, yet professional and super-efficient manner, right from the first contact, we felt completely at ease and confident that we were in safe hands.
Our whole family feels extremely grateful and delighted that everything has gone so smoothly, and was completely stress-free, all thanks to the amazing staff at Ashton Burkinshaw. Needless to say, we highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 25 August 2021
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaren and the team worked harder for me in one day than any other estate agent over the course of weeks. We couldn’t have been happier with the service we received.
Gemma · 17 December 2025
★★★★★ 5/5
GoogleSamuel made everything quick and painless and got the move sorted with 0 deposit and only a months rent up front. I have just had a very bad experience with lloyd martin where they massively over charged me, took 3.5+ weeks to do references even tho the property was empty and they knew my tenancy ran out in 14 days, then tried to make me pay the landlord's fees after he told me that I could leave early when I complained the place hadn't even been cleaned by my move in date as I had been told it would be. they just said if I didn't like it that the landlord said I could move out early, then when I took them up on this they tried to charge me £700 to do so!! Absolute crooks!! Sam's given me faith in estate agents again and got everything sorted in the shortest time possible (references completed within 8 hours of viewing) and at the lowest cost he could. Think he deserves a raise tbh
Marc · 26 August 2019
Agent replied · 24 August 2024
Thank you for your wonderful and detailed 5* review! It is brilliant to read that you had such a great experience. I will of course make sure your kind words are made known to the whole team. Best wishes, Scott
★★★★★ 5/5
GoogleWendy and Debbie were particularly helpful in assisting us with our property search. Very friendly and made the whole process less stressful. Can’t thank you enough.
Debbie · 3 January 2025
Agent replied · 10 December 2024
Hello Debbie,
Thank you so much for your wonderful 5* review! We're delighted to hear that Wendy and Debbie were able to make your property search less stressful and enjoyable.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleLovely people who really went out of their way to help us out, Daren and Debbie were amazing and I highly recommend their services to anyone in the market.
Rhys · 17 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.