Every review we hold for the Verwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookA big thank you to Clare at Irving & Sons! As buyers we felt fully supported from start to finish. Clare kept us updated every step of the way, always quick to respond, and made sure we knew exactly what was happening throughout the process.
Buying a house can be stressful, but Clare honestly made it so much easier and more positive. We really appreciated her friendliness, professionalism, and the effort she put in to keep everything moving smoothly.
We’re so grateful for all her help, she really did make the whole experience better! We’d definitely recommend Clare and Irving & Sons.
Symon · 22 August 2025
Agent replied · 23 December 2025
Thank you 🙏 it was a pleasure to help you both move into our lovely town.
★★★★★ 5/5
GoogleDear Ivan & Sons Team, I wanted to take a moment to provide some feedback regarding Claire Wright, who has been supporting us with the purchase of our property at 24 School Close, Verwood. Quite simply, Claire has been exceptional throughout the entire process. What has been a particularly challenging and, at times, frustrating chain has required a huge amount of persistence and dedication, much of which Claire has taken on personally. While we, at the top of the chain, have responded promptly at every stage, Claire has worked tirelessly to chase solicitors further down the chain, often going above and beyond what would normally be expected. Her commitment to keeping things moving, her proactive communication, and her willingness to put in the extra hours have been instrumental in helping us work towards our intended completion date of 27th March. It’s very clear that without Claire’s determination and continued efforts, we would not be in the position we are today. Her professionalism, tenacity, and genuine care have made a real difference during what can otherwise be a very stressful experience. Please do pass on our sincere thanks to Claire, she is a real credit to your team.
Kind regards, Kate
K · 31 March 2026
★★★★★ 5/5
GoogleWe had a fantastic experience with Irvings & Sons throughout our entire selling process. The team were professional, proactive, and kept us informed every step of the way. A special mention to Clare, who went above and beyond to make sure everything ran smoothly, her communication, attention to detail, and genuine care made a real difference. We couldn’t recommend them highly enough!
William · 14 November 2025
Agent replied · 30 December 2025
Thank you for coming back to us so that we could help you move, yet again!
★★★★★ 5/5
GoogleBuying our first house with Irving and Sons and Nolan has been an absolute legend throughout the entire process, from the very start right through to exchange. He’s the one who truly drove everything forward, keeping us updated and on track even when things got stressful and nerve-wracking. This whole experience has been intense at times, but the team (and especially Nolan) really made it so much easier with their dedication and communication. Honestly, they’ve been the best, I couldn’t recommend them highly enough.
Julia · 31 October 2025
★★★★★ 5/5
GoogleIrving and Sons are incredibly professional, always on the ball and working very hard to sell your property. I was impressed by them 11 years ago when they sold me a house, and I was even more impressed when I contracted them to sell it. I have mostly dealt with Nolan and Claire, who are both amazing, but every single member of staff and interaction I have had with them has been excellent. It is not often that you come across a company that offers such great service and experience. Highly recommend them!
Chantal · 26 July 2024
Agent replied · 24 October 2024
Thank you and it has been lovely helping you move home again.
★★★★★ 5/5
GoogleClare from Irving and Sons Estate Agents in Verwood has been fantastic through out the process. She helped us both sell our house and find our new home. She has made a very complex and stressful process into a positive experience by providing regular updates, explaining the different stages of selling/buying a house and what to do to ensure we stayed on track. Thank you so much, we couldn't have hoped for a better agent.
Ioana · 31 October 2025
★★★★★ 5/5
GoogleNot the first time we’ve utilised Irving’s services and won’t be the last - there was never any question we would go with them! From start to finish the process has been so stress free because Clare managed it all. She was super conscientious about who viewed our home, and found our perfect onwards purchase as soon as we were sale agreed. We couldn’t have asked for any more, thank you Clare!
Lyndsey · 9 November 2024
Agent replied · 4 June 2023
It's been a pleasure dealing with you both and we wish you lots of happiness in your new home. All the best for the future.
★★★★★ 5/5
GoogleA big thank you to Clare at Irving & Sons! As buyers we felt fully supported from start to finish. Clare kept us updated every step of the way, always quick to respond, and made sure we knew exactly what was happening throughout the process.
Buying a house can be stressful, but Clare honestly made it so much easier and more positive. We really appreciated her friendliness, professionalism, and the effort she put in to keep everything moving smoothly.
We’re so grateful for all her help, she really did make the whole experience better! We’d definitely recommend Clare and Irving & Sons.
Symon · 1 September 2025
★★★★★ 5/5
GoogleCash Buyer.
When selecting an Estate Agent to sell your home many people consider the fees and perhaps unrealistic promises of the value that will be achieved.
Irvings is different.
We sold to downsize and took a rental property whilst searching for our next, more manageable, home. During the period from August '23 to March '24 we encountered many Estate Agencies, large and small, in our searches. All of them had one marketing strategy, list property on RightMove and wait for interested buyers. An entirely passive approach that provided almost no support to sellers or buyers.
Clare Wright at Irvings was the only agent that took the time to understand our requirements, not as a list, but as a life plan. She was able to provide us with prospective properties that accurately reflected exactly what we we needed. We had our purchase offer accepted rapidly after which Clare pro-actively developed and maintained the chain of linked sales to completion.
If you want an attentive and supportive agency that will provide a personalised service, carefully matching sellers with buyers, then Clare at Irvings is head and shoulders above the dozen or more other agencies in this area.
Alan · 27 April 2024
Agent replied · 24 October 2024
Thank you. It has been an absolute pleasure not only helping you find and secure your temporary accommodation but also the beautiful home that you purchased.
★★★★★ 5/5
GoogleWe recently engaged Irvings Estate Agent to sell my late father’s bungalow, and I couldn’t be more pleased with their performance. From the moment we engaged their services, they demonstrated unparalleled professionalism, dedication, and expertise that truly set them apart.
Sarah and Nolan exhibited a deep understanding of the local market dynamics, providing invaluable insights and realistic expectations. Their knowledge and experience ensured the property was positioned effectively, quickly attracting genuine interest from potential buyers.
What truly impressed me was their proactive approach to negotiations. Irving wasted no time securing a buyer and swiftly negotiated a deal, ensuring a quick sale without compromising value.
They steadfastly guided the process through contract exchange and eventual completion, navigating challenges quickly and professionally. Their attention to detail and commitment to facilitating a smooth transaction were evident at every step of the journey.
Irvings went above and beyond to communicate with all parties involved, keeping me informed and alleviating any concerns I had along the way. Their transparent and responsive communication style fostered trust and confidence throughout the process.
In conclusion, I can’t recommend Irvings Estate Agents highly enough. Their exceptional service, market expertise, and unwavering dedication made selling my bungalow a seamless and stress-free experience as possible.
Julie · 28 March 2024
Agent replied · 24 October 2024
Thank you so much Julie for your extremely comprehensive review and feedback! It has bene an absolute pleasure helping you with the sale of your bungalow. Thank you.
★★★★★ 5/5
GoogleWe have just purchased a property through Irving & Sons, and while you would expect a representative who is selling you anything to always be pleasant and helpful, Clare has gone above and beyond, in order to ensure that the sale, which had quite a long chain, went through. I would stress that she was not OUR agent, but that of the vendor, and yet she still kept us informed of what was going on in the background, on a regular basis. Thank you Clare for all your hard work. If we do ever move again, we will definitely use Irving & Sons
Judi · 2 November 2023
Agent replied · 1 January 2024
Welcome to Verwood! Thank you so much for taking the time to express your appreciation for Clare and the hard work that she put in to help you with your move. It is appreciated.
★★★★★ 5/5
GoogleFrom the very first call when we spotted a home in Verwood online that we liked the look of, the service we enjoyed from Clare was nothing short of exceptional. She was patient and supportive throughout and never failed to answer any queries we had. She has intimate knowledge of the area and provided many invaluable tips and contacts. She also proved invaluable in assisting the process which allowed us to exchange contracts and complete timeously. Emails were answered almost immediately and she kept in close touch with us at all times. In short, the whole experience of buying property through Clare and Irving & Sons was seamless and we knew we were in excellent hands. Clare went way beyond what was expected in assisting us and ensuring we completed everything we needed. We would recommend this company completely without reserve.
Richard · 3 September 2023
Agent replied · 1 October 2023
Thank you for your kind comments and feedback. We look forward to welcoming you to Verwood!
★★★★★ 5/5
GoogleWe bought our new home through Irving & Sons, they have been great from start to finish. A huge thank you to Clare, who supported us throughout the whole process. She kept us updated every step of the way, was always friendly and approachable. We’re so grateful for all her help and can’t recommend Irving & Sons highly enough!
Megan · 31 October 2025
★★★★★ 5/5
GoogleI can’t recommend Irvings enough!! Clare is absolutely brilliant. She really listened to what I wanted in a house and got me my dream property. Other local agents I feel didn’t listen at all and sent me the complete opposite of what I asked …
Liv · 14 April 2025
Agent replied · 29 May 2025
Thank you so much for your comments and your feedback. We are so pleased to have found you such a lovely home and we know that you will be happy there for some time. Thank you.
★★★★★ 5/5
GoogleGreat company and people to deal with. Very professional, efficient and friendly. Ensured a smooth sale of the property and kept us informed all the way through. Have used Irving and Sons before and have no hesitation in recommending them. Special thanks to Sarah for all her help and excellent communication.
Roland · 30 November 2025
★★★★★ 5/5
GoogleWe highly recommend Claire Wright to get the job done.
Claire was absolutely amazing from start to finish.
She went above and beyond for us and she was constantly updating us on the …
Kirsty · 14 April 2025
Agent replied · 9 December 2024
What lovely comments, thank you! We hope that you are enjoying being home owners. All the best.
★★★★★ 5/5
GoogleAs a fellow Estate Agent, I was recently involved in a chain with Nolan at Irvings and wanted to take a moment to comment how impressed I was with the efforts that Nolan went to in order to see an exchange of contracts take place, his ability to monitor the chain and communicate with all parties was second to none, if only all estate agents behaved in this manner, things would be much more straight forward. Thanks Nolan!PositiveResponsiveness, Quality, Professionalism, Value
Adam · 25 October 2021
Agent replied · 4 June 2023
Thank you! It's really nice to receive such positive feedback from a fellow agent. Really appreciate you taking the time, thank you.
★★★★★ 1/5
GoogleWe instructed Irving as Sarah, who came out to perform the valuation, was lovely and we trusted her with the sale of our property. Sarah valued our property at £600,000 but being an agent myself and having several valuations that were higher, I requested we market it at £625,000. Good job we did as we achieved over Sarah’s valuation. We feel as soon as that contract was signed, they changed slightly. Sarah and Clare were always polite enough to my other half, however, strange with me. I won’t speculate on why I believe they were like this but making it so obvious is extremely unprofessional. A client should never know your personal feelings toward them, certainly not in such a manner. We feel feedback from viewings was always a little vague, may not matter to some people, however, we preferred to know. On one occasion Clare walked into our house, shut the door, took off her mask, sneezed, then put her mask back on; we’re in a pandemic, have some consideration. For both the valuation and the appointment for taking photos etc the team were late. On another occasion we were called to try and persuade us to reduce our asking price when in fact we had a viewing booked in for the coming days. When we got to offer stage, an offer was put forward before the buyers were in a proceedable position. At no point whilst negotiating did we feel like they were doing their best to get us the highest amount possible. We weren’t asked if we wanted a board put up, it was just presumed. We didn’t once get a ‘congratulations you’ve exchanged/completed’ call and ‘thank you for your business’ and whilst taking my keys into the office on completion day they were taken from me and before I knew it the door was shut in my face without even a polite ‘thank you’ for the keys, let alone our business.
We chose to use a cheap agent due to the market being as good as it was and we are fully aware that you get what you pay for, however, if we knew the process was going to be made this stressful, we’d have gone elsewhere. Despite completing a little while ago, Clare (who made it quite clear she didn’t like me) is checking my Instagram account several times a day, every day. Bullying will not be tolerated.NegativeQuality, Professionalism
Gabrielle · 25 October 2021
Agent replied · 4 June 2023
During the transaction we felt that we always had good relations with you and I am stunned by your review and your accusations relating to the conduct of my staff. My team dealt with both yourself and your partner (who was the legal owner of the property) throughout the sale and at no point did you raise any concerns with myself. I have reviewed our correspondence and my colleague did in fact send you an email on the 27/01 congratulating you on the exchange of contracts, thanking you for your business and wishing you all the best in your new home. We were really happy to have been able to help you move home and my team are very upset and hurt by the comments that you have made and we would ask you to remove these please. With regards to your Instagram, I can only assume a member of my team was intrigued to see your new pink kitchen which I'm sure looks amazing and once again, I wish you all the best in your new home and I'm sorry that our service disappointed you.
★★★★★ 5/5
GoogleI recently bought and sold through Irving & Sons. Clare Wright dealt with the sale of my house, and managed to secure a buyer within the first week. She was always enthusiastic and very professional and kept me updated with feedback after each viewing. Nolan Irving dealt with the purchase of the bungalow and again we had excellent service. We used their recommended solicitor which made it easier. If you are looking for a local, honest and trustworthy estate agent I would recommend Irving & Sons. My step son also rents through them and Jess was amazing.PositiveProfessionalism
David · 25 October 2021
Agent replied · 4 June 2023
Thank you, it's always a pleasure helping you and your family.
★★★★★ 5/5
GoogleWe have been so pleased with the service we received from Claire Wright and all the staff at Irving’s.
We brought and sold through Irving’s and throughout Claire was amazing - almost delivering our son when my waters broke during a house viewing with her ! She has been friendly, wonderful with both our young daughters and professional at all times.
Wouldn’t hesitate to recommend
Leanne · 5 April 2023
Agent replied · 4 June 2023
Thank you Leanne, its been lovely helping you and your family move home.
★★★★★ 5/5
FacebookClaire Wright has been, without doubt, exceptional in every single way. She has guided us through every step of our move since November 2023 until April 2024. Without Claire's support it would have been so stressful, she has been on the journey with us and has never left our sides. From the day she brought our buyer into the house she was warm, friendly and so kind. Claire has constantly updated us on every step of the way and we have greatly appreciated this, probably more than she will ever know. She is one unique lady and a total credit to Irving and Sons. Words seem inadequate for our grateful thanks to this amazing lady. Thank you Claire
George · 3 April 2024
★★★★★ 5/5
GoogleClare at Irving and sons has been absolutely brilliant with our recent house buy.. We have been able to easily communicate with her throughout the purchase and it has been nothing but a quick & easy process from the moment the seller accepted our offer. Thank you again Clare and team.
Katie · 26 April 2025
★★★★★ 5/5
GoogleWe would highly recommend Irving & Sons. They sold our property quickly and we achieved over the asking price. In addition to this, they have been professional, friendly, helpful and reassuring. They have been proactive in progressing the sale and kept us informed throughout. Brilliant experience from start to finish and a special mention to Clare who has been amazing, thank you.PositiveResponsiveness, Quality, Professionalism, Value
Lisa · 25 October 2021
Agent replied · 4 June 2023
I love the "Brilliant experience from start to finish" comment. Thank you, my team really appreciate hearing that you felt like this about your moving experience with us. All the best.
★★★★★ 5/5
GoogleIrving & Sons are excellent and I wouldn’t hesitate to use them again. Clare Wright was brilliant throughout our whole buying experience. She reassured us and constantly kept us updated on the status of our house purchase. I could not recommend Clare enough and thank her so much, we couldn’t have done it without her!PositiveResponsiveness, Quality, Professionalism
Abi · 25 October 2022
Agent replied · 4 June 2023
Thank you Abi, it's lovely to hear your appreciation for the support Clare provided to your during the purchase of your first home. Congratulations on becoming homeowners!
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