Trusted Agent profile · Vale of White Horse
★★★★★
353 reviews across 2 platforms
1 High Street, Abingdon, OX14 5BD, Vale of White Horse, OX14 5BD
Allen & Harris's office in Vale of White Horse, at 1 High Street, is rated 3.2 out of 5 across 353 reviews on two platforms, including 132 Google reviews rated 4.1.
Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.
5/5
GoogleSophie at Allen & Harris was extremely helpful and friendly from initial viewing to going through the purchasing process. She was quick to reply to queries and was a great liaison between me and the sellers to make sure it completed without hiccups. Thank you! 😊 …
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAllen and Harris have been really helpful throughout our whole experience of purchasing a property. Special thanks to Sophie who went above and beyond in pushing the completion through in difficult circumstances. Aaron was also very helpful in advising us on the mortgage.
5/5
Google2 years ago, an inspection by an high ranking Asgardian official by the name of AB came to audit this business. We Asgardians recognise Allen and Harris, in Abingdon, as an ally in the war against Gdpr breaches, and welcome the new layout as a sign of better things to come through our newly formed galactic alliance. Amazing business!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleCompleted my first house sale yesterday. The service Kathryn and her team gave was beyond what was expected from myself. They went above and beyond on every question and put so much effort into helping us with everything. Reply to every query super quick and really do go out their way to ensure you’re getting the best service possible. Thanks so much!!
1/5
GoogleBe careful. This company doesn't keep your private data secure
Hello Matthew, Thank you for sharing your concerns with us. We take data security very seriously and would like to address this matter further. Please contact us at EAComplaints@Connellsgroup.co.uk so we can discuss your experience in more detail. Best regards, Lucy, Customer Relations Team
5/5
TrustpilotAllen and Harris - Pontcanna
Thank you Josh and team, very professional and time efficient no task was ever to difficult can’t recommend them enough.
1/5
TrustpilotAvoid company bit of a joke
Seen property of cash,prepared to make offer on receipt of home report failed to send report at 10am called 11.20 had not received as had solicitor and cash in place.failed to communicate.called back 4.30 and told house was sold only explanation was the person dealing with home reports had a dilemma.a bit of a vague company and not even a return call apologising for their actions.let down both seller and purchaser in this case.broadholm street property
5/5
TrustpilotExcellent experience ,staff liz ,Leanne…gd team work guys
Excellent experience ,staff liz ,Leanne and Peter plus many more ! Kept regular contact to keep me updated with information of viewings ,feedback on house ,answered questions professionally, giving me options as I was feeling unsure at this difficult time ! Then smashed it with a fab offer ! Which has helped me amazingly financially! Highly recommend team 🙏 x
1/5
TrustpilotUnreliable and untrustworthy.
Unreliable and untrustworthy.This company has been a source of frustration for ourselves and our landlord.We had viewings deceptively organised behind our backs while living in the property, under the guise of agents being allowed to take photos.We also confirmed our deposit return with our landlord and agent and then received no deposit or response for over two weeks.My wife was told today after getting in touch it was not there responsibility, until we provided screenshots of the same agent who lied to us previously explaining he would communicate with the landlord and get back to us then failed to do so.Completely inconsistent, incredibly stressful, unprofessional and no accountability. I would advise caution before working with or renting through this company.
1/5
TrustpilotAVOID at all costs
Absolutely shocking service from Senior Letting Negotiator and team, incompetent and useless.
1/5
GoogleThe staff at this branch appear to be extremely rude, arrogant & carefree with customers personal details as seen & highlighted by Auditing Britain.
Hello Cameron, Thank you for sharing your feedback with us. I'm sorry to hear about your experience at our branch. Please contact us at complianceresidential@sequencehome.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
TrustpilotBest estate agents
We had a really good experience with Allen and Harris team, we are based up north and getting viewings on a Saturday was always a difficult thing for us , but this team never let us down , always accommodated us and were very courteous namely John and Alex who helped us out . Big yes to go with them!!Regards Zubair
5/5
TrustpilotI have rented through Allen and Harris…
I have rented through Allen and Harris for a while now and I must say I am very impressed with the service I'm provided when reporting issues. Ash had been very efficient, very personable yet professional. Ash offers solutions and support throughout our email conversations along with regular updates when needed. Keep up this fab work. x
1/5
TrustpilotWe asked them if the property had any…
We asked them if the property had any structural issues, and even though they knew it had, they told us the opposite. We found out later when the property information form came through. So they basically breached their legal duty. So I incurred costs and survey fees, which I am now trying to reclaim back from them, but they even make this difficult. Shameful estate agent, the kind that reaffirm everyone's opinion of estate agents.
5/5
GoogleI cannot fault the team! They are exceptional! Full professionalism and personabilty throughout the whole purchase of our new home. Love the team and cannot recommend enough. Best team in Abingdon for sure!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleImogen at Allen and Harris is always a pleasure to deal with. She's polite, well presented and always answered the phone whenever I called. Thank you to you and the team. Highly recommend.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMyself and My partner Jack bought a house with Ken from Allen and Harris last year. His fast response and clear communication shone through, and his friendly manner helped us through the stress of house buying. We are very grateful to him! Thanks Sasha and Jack
5/5
GoogleFriendly, helpful and supportive. This branch were all brilliant, in particular Sophie, who was always willing to answer any question and helped me to sell my first home. Highly recommend!
5/5
GoogleVery professional, polite and helpful. Keeping in touch with properties I might want to see. Prompt and not overbearing with veiwings. Holly was great at showing me round, helpful and genuine. Thank you.
5/5
GoogleThank you Sophie Collier. Your professionalism, knowledgeable and communication skills have restored our faith in estate agents! We are delighted to have found the house of our dreams thanks to your help.
5/5
GoogleI don’t often find the time to do reviews but this team deserve it so much! Absolutely amazing service from the entire team at Allen and Harris! Great communication, approachable, helpful, polite and professional. An absolute pleasure to do business with, they all work so incredibly hard and it shows. So much so we have bought through them, sold through them, did our mortgage through them and our legal will be with them too. We did the majority of this whilst away abroad too! The sign of a great team and great management is when anyone who picks up the phone is up to date with your account progress and is able to help. Thank you all so much for helping us secure our dream home by selling ours in under 3 weeks! I tough ask of any agent. We are so so grateful for all you have done for us, Mr and Mrs H.
5/5
GoogleI recently purchased a flat through Allen & Harris estate agent, and I must say that my experience with them has been exceptional. From the initial viewing appointment with George to the final handover of the keys from Sophie, the entire process was smooth and hassle-free. One of the key reasons for this smooth process was the in-house mortgage service provided by Megan. She was incredibly supportive and robust, taking care of everything from arranging the mortgage to finding a solicitor and following up with them. She even helped me change to a better mortgage rate when it became available, and arranged for life insurance. Throughout the entire process, I was kept informed of every stage by daily calls from Imogen. This was a really nice touch and made me feel less worried about the whole process. Overall, I would highly recommend Allen & Harris to anyone looking to buy or sell a property. The team was professional, efficient, and provided excellent customer service. I cannot thank them enough for making my home buying experience a pleasant one.
5/5
GoogleI don’t often find the time to do reviews but this team deserve it so much! Absolutely amazing service from the entire team at Allen and Harris! Great communication, approachable, helpful, polite and professional. An absolute pleasure to do business with, they all work so incredibly hard and it shows. So much so we have bought through them, sold through them, did our mortgage through them and our legal will be with them too. We did the majority of this whilst away abroad too! The sign of a great team and great management is when anyone who picks up the phone is up to date with your account progress and is able to help. Thank you all so much for helping us secure our dream home by selling ours in under 3 weeks! I tough ask of any agent. We are so so grateful for all you have done for us, Mr and Mrs H.
5/5
GoogleAs a first time buyer/ looker, Elise and Kathrine and the team have me the upmost helpful and friendly people! They have been kind, patient and all round perfect! I'd trust my life and future in their hands and will continue to look forward with working with them! Thankyou all x
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