Allen & Harris Abingdon reviews in Vale of White Horse

★★★★★ 2/5

Trustpilot

Allen and Harris

Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.

Jacqueline · 27 August 2024

★★★★★ 5/5

Google

Have had a wonderful experience selling our home with Allen and Harris. Consistent and clear communication, efficient at every step of the process and always available at the end of the phone for additional support. Nick, Connor and Rhianna have all been fantastic. Thank you!

Rachel · 10 March 2026

★★★★★ 5/5

Google

This team is amazing and so helpful. The whole team Imogen, Courtney and Sophie, an such professionals helpful always went an extra mile to accommodate us. The team especially Imogen made our journey in buying a house, such an amazing experience. Thank you.

Ully · 10 October 2024

★★★★★ 3/5

Google

Kathryn and Elise were very pleasant and kept me updated on the progress. I had several house visits scheduled in spite of the lockdown restrictions, and for that I am very grateful. I have however two negative comments: first, during my first visit I asked whether the property was on onwards chain, and I heard that it was not. Later in the process I found this is not true. I understand that the circumstances have changed, but I feel I was deceived. Second comment is that I was invited to use the Conveyancing portal - this portal duplicates all the information that I already had from my solicitor, but I looked at it a couple of times. At the end of the process I found that using the portal was at a fee of £18. The was no information about the fee when I got the invite, and I think no one should charge for this type of services anyways.

Ela · 23 October 2021

★★★★★ 1/5

Trustpilot

60% 1-star reviews at the time of…

60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.

Anonymous · 6 July 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Yupy, Roath Branch

I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.

Al · 2 July 2024

★★★★★ 5/5

Trustpilot

Definitely recommended

Definitely recommended! Tried PeterAlan first to sort my mortgage and after almost 9 months and wasted over £1000 I just gave up. Very disappointed! Thanks to Liam Tresilian at Allan&Harris Albany road who managed to sort my mortgage within a week. very pleased! Thank you Liam

Halil · 8 September 2025

★★★★★ 1/5

Trustpilot

Poor communication

We previously used Allen and Harris to market our property and had a terrible experience. Today, we arranged to view a property marketed by them. I had reminder text messages confirming the viewing and when I arrived the owner said he accepted an offer 4 days ago and he was told Allen and Harris would inform anyone who had arranged to view - which they did not. Total waste of time and confirms my views.

RD · 16 January 2026

★★★★★ 5/5

Google

This team is amazing and so helpful. The whole team Imogen, Courtney and Sophie, an such professionals helpful always went an extra mile to accommodate us. The team especially Imogen made our journey in buying a house, such an amazing experience. Thank you.

Ully · 25 February 2024

★★★★★ 5/5

Trustpilot

We used Allan and Harris’ mortgage…

We used Allan and Harris’ mortgage advisor service. The lovely Alanna Docherty helped us with honestly everything for buying our new house. She was amazing we could not fault her. She really went above and beyond and as for many people, all the things that come with buying the house can be very confusing but Alana explained everything so well and just made the whole process stress free to be honest. She always answered any messages or query’s quick and was always so friendly and polite. Her knowledge is great as well. We are so happy with the service provided and cannot recommend Alana enough. If you are looking for a mortgage advisor she is the one, we will be using her again for future housing things. Thanks so so much again Alana 😊

Yaz · 31 October 2023

★★★★★ 5/5

Google

having taken the advice of the Abingdon team I have completed on this bungalow in rapid time their recommendations re Solicitor was amazing The staff in Abingdon are beyond helpful nothing is difficult for them to sort out and respond to. Politeness and care shown is 5 star I have never used these agents before and they treated me like I had brought a million pound property yet I was buying a smaller property. Thank you everyone you should be so proud of your Customer service Carol and family

Carol · 10 October 2023

★★★★★ 5/5

Google

As a pair of complete novices in the housing game, looking to buy our first property and secure our first mortgage, Aaron Saran was something of a godsend for us. He held our metaphorical hands through the whole process, providing an extensive and very clear breakdown of what’s required. Personally, I was not expecting to have understood so much of the fine detail, but with Aarons patience and ability to clarify we both learned so much and felt massively reassured about the inherent high stakes of mortgages. Within the same week he helped us secure the mortgage with Allen & Harris and nail down the accepted offer on a highly sort after property in town. Thank you for making it all so stress-free!

William · 10 October 2023

★★★★★ 5/5

Trustpilot

I just want to thank Dylan for getting…

I just want to thank Dylan for getting my house he has been amazing to me and all my family. Wouldn’t have this house if was not for Dylan. Thank you so much Dylan. You are such a lovely gentleman thanks for everything . Many thanks Jessica and family

RUBEN · 20 March 2025

★★★★★ 2/5

Trustpilot

Incompetent.They assured me it was a good tenant

They assured me it was a good tenant. When I received the referencing it turned out she wasn't earning enough to pay the rent, had lied about her job and salary, had seven addresses in eight years. I only learned this three days before she was supposed to move in. I stopped the deal and decided to sell. Allen and Harris still want their fee. The demand is £300 more than on the contract. Total incompetence.

Jean · 5 November 2025

★★★★★ 2/5

Trustpilot

TERRIBLE EXPERIENCE

PAISLEY OFFICE What went wrong well everything did what I was promised never happened first time buyers didn't have a mortgage in place which I was told wouldn't happen!!!! The mortgage wasn't approved and they didn't have the decency to inform us unbelievable then because of the delay I had to fork out for another home report which had to be a special way never heard of it and the company they got gave it to another surveyor who weren't approved I mean you couldn't write this!!! Then another surveyor sent and he said he would have it sent the next day 23/9/25 and today 25/9/25 no call I've been in bed very ill all week and this helped to contributed it once again I had to call them to find it was done on Tuesday 😡I mean what does it take to inform your client you charge enough for no communication shocking I have sold more houses whilst they were children and never ever had anything like this happened before and always was kept in the loop so all in all I'm really disgusted with the service and would never use them again

Diane · 25 September 2025

★★★★★ 5/5

Google

Fabulous service from Connor, Nick and Rhianna! The communication, marketing and property sale from this friendly and highly competent team was extremely professional throughout.

Clare · 10 April 2026

★★★★★ 1/5

Trustpilot

So poor experience with them!

So poor experience with them. Before peyment was taken, the Sequence Brooker was ringing every day. After payment made, totally change atitute. Lack of communication, no reply, ignoring, waiting forever. Because not receiving support from broker I made bad mistake pull out from property I was hoping to buy. Always been worrying when problem because this broker is not with you when really need.They change big amount of money for lifetime service. But no service after payment.

Marcin · 12 October 2023

★★★★★ 5/5

Google

Bought my first place through A&H and honestly a lovely estate agents. Dealt with Courteney and she was great at keeping me updated throughout the process. Super happy ☺️

Alina · 24 August 2024

★★★★★ 5/5

Google

Fantastic experience. Warmly welcomed as soon as entered the office and high quality customer service. Listened well, was in tune and so enthused, highly respectful, authentic and honest. Really highly recommend this estate agent particularly Holly who went above and beyond. Efficient, professional, amenable.

Charlie · 10 October 2023

★★★★★ 5/5

Google

Great experience with the team at Abingdon, Nick, Rhianna and Connor. Communication was good and nothing was too much trouble. Thank you

Georgia · 10 April 2026

★★★★★ 5/5

Trustpilot

Best estate agent ever

I used Allen and Harris to purchase a house and Connor Sherman was my estate agent. He was so friendly and helpful. Kept me updated throughout the whole process and would chase up any enquiries that I had immediately.Also, Liam Tresillian, the mortgage broker at Allen and Harris, was extremely helpful and found me the best mortgage deal. I highly recommend using Allen and Harris.

Lisa · 9 May 2024

★★★★★ 1/5

Trustpilot

TERRIBLE

That’s is me again. After a very stressful negotiation with this company we decided to continue in the purchase of the apartment and couldn’t be worst. After a lack of information in the home report that builds with more than 4 floors bead to have lift by new regulations and just a few lenders accept to mortgage apartments in 5 floors without lift we got one. Lender tried 3 times to organise the service but Alen and Harris have not organised the appointment so they came to us telling the seller will put apartment back to market. Terrible service,terrible organisation, terrible customer service. Maybe now they will sell to their friend.

Edna · 18 July 2025

★★★★★ 4/5

Google

Although as most people find moving house very stressful, I found the staff at Allen and Harris ( Abingdon) very helpful and professional and did their utmost to take the stress away and kept me informed all the way through the sale of my house. I must say that Ken Krupinski was amazing going over and above his duty looking after me throughout the sale phoning me on his days off and late on in the evening keeping me informed of the situation. The only negative comment sadly, is that the online legal service dealing with my sale Premier properties Ltd who were offered to me to act on the sale of my house by Allen and Harris were inept almost causing us to lose our new home and we will be taking this matter further. In conclusion albeit an unfortunate situation regarding the online legal service, I have been informed that Allen and Harris will no longer be using PPL again, I would use Allen and Harris if I were to move again . I would like to thank all the staff at Allen and Harris. Kind regards Graham HollandPositiveResponsiveness, Quality, Professionalism

Graham · 23 October 2022

★★★★★ 5/5

Google

Took me 1.3 years to buy a house so you can imagine the amount of telephone calls made to Allen & Harris… it took so long that they even had a staff move around in which I was then looked after by Ken. It was a probate issue so out of their hands, but even so the estate agent was really my only contact. Ken said you can call me anytime for an update on the house selling process, which gave me hope and he did everything he said he was going to do. I work in a role which has to give top customer service and I would highly recommend Ken and his colleagues.

Leon · 23 October 2022