Trusted Agent profile Β· Uxbridge

Romans Uxbridge reviews

4.1

β˜…β˜…β˜…β˜…β˜… Great

1,757 reviews across 2 platforms

10 High Street, Uxbridge, UB8 1JN

Romans's office in Uxbridge, at 10 High Street, is rated 4.1 out of 5 across 1,757 reviews on two platforms, including 271 Google reviews rated 4.7.

Google logo

4.7 / 5

271

Reviews on Google

This office

Trustpilot logo

1,486

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.

5/5

Google

Massive thank you to Zara from lettings at the Uxbridge branch. She made our moving experience so much easier. Constantly kept in touch via email and telephone. Constantly kept us up to date with our progress in the applications. And overall just made our experience a lot easier and stress free. Would definitely recommend speaking to her!

Jasmine Β· 20 October 2023

Agent replied Β· 16 June 2024

Dear Jasmine Bhamra Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zara is an absolute pleasure to work with and highly effective in getting the best outcome possible.

Fredrik Β· 16 July 2025

Agent replied Β· 16 April 2026

Dear Fredrik Hult, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Zara. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More

5/5

Trustpilot

THANKYOU MADDIE & MOLLY β™₯︎ - BASINGSTOKE BRANCH β™‘οΈŽ

I honestly have nothing bad to say. I was recently given notice during covid to leave my house I was renting by another agent as the landlord wanted to sell which stressed me out so so much and I come across a property with Romans Basingstoke. Had a viewing and secured it straight away. The agents were amazing. Maddie the little diamond made sure the entire process and through my referencing was as smooth as possible keeping me up to date with everything. And Molly made sure all my documents and info was sent on time and any questions I had were answered quick time. If you want to rent a house - speak to Maddie in Basingstoke branch. She is amazing and made it enjoyable instead of stressful. And between Maddie and Molly it was the most stress free experience 🀍🀍 I was also able to do the no deposit option which was a really good solution for me !! I’m now all moved in, settled and ready to enjoy my beautiful new home. Thanks girlies xx

Lia Β· 18 January 2021

Agent replied Β· 24 August 2024

Hi Lia,Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Head Office. We're so happy you had a positive experience with us.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Relations Team

4/5

Trustpilot

We have let several properties in Clifton Village

We have let several properties in the past couple of months through Romans in Clifton Village and found good tenants. Taylor was always straightforward and helpful in sorting out any issues. I would recommend Taylor.

Macfarlane Β· 26 November 2024

Agent replied Β· 26 December 2024

Dear MacfarlaneWe are very happy that Taylor has provided you with a positive customer experience.Kind regardsCustomer Care Team

5/5

Trustpilot

is very good service and fast response.

i had deal with a brunch of Swindon for nearly 7 years it is was a great experience with all of the team and especially Christine she was a brilliant and very helpful so Iam going to say thank you very much for all the roman teams in Swindon for all kind of helps and the great services.

M Β· 10 September 2023

Agent replied Β· 24 August 2024

Dear M MohammadCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Contact with Dan Hind

I have had contact with Dan Hind, his manager and colleagues over a few years concerning the letting and management of an apartment in Reading. Excellent team with a very positive office atmosphere. Dan has been particularly helpful and has responded in a helpful and constuctive manner. I have always found him knowledgeable and willing to help. Clearly he is an asset to the organistion.I wish him continued success in his career.

Derek Β· 11 May 2022

Agent replied Β· 24 August 2024

Dear Derek,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

5/5

Trustpilot

Appreciation of staff members

I want to place on record that Amy Southby-Forward is an excellent member of Roman's. As a landlord I have allways been greeted positively and efficiently and more importantly the issues get dealt with.I have been with Romans for a number of years now and I have to say that Emma (Swindon) and now Amy are the best.That's why I remain with Roman's. Management take note.Martin Abbey View.

Martin Β· 18 October 2022

Agent replied Β· 24 August 2024

Good morning Martin,Thank you for your kind words. Please don't hesitate to reach out if there is anything further we can do for you.Best wishes, Amy

5/5

Google

This was the best experience we have had of Romans. We reported a front door issue on Bank Holiday Monday and the repair was completed by noon on Tuesday. Alex said if he could have activated the problem on Bank Holiday Monday he would have done. We are delighted the problem has been sorted quickly. Thank you Alex.

Beverley Β· 30 August 2023

Agent replied Β· 29 August 2024

Dear Beverley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Amanda from the Tawhill office in…

Amanda from the Tawhill office in Swindon was my first point of contact when applying to rent a property...she was very helpfull and prompt with her actions. Highly recommeded person to deal with. Well done Amanda...

Paul Β· 3 November 2024

Agent replied Β· 26 December 2024

Dear PaulCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda a 5 star rating! Many thanksCustomer Care Team

5/5

Trustpilot

Romans Farnborough landlord review

I have been a landlord for more than 5 years and use the fully managed service with Romans Farnborough branch. The smooth running of the tenancy is mainly dependant on the services of the Property Manager.

Annie Β· 2 April 2026

Agent replied Β· 27 May 2026

Dear Annie Oakley We greatly appreciate your 5-star review and the time you took to share your experience with Jackie . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

A pleasure to work with and would recommend!

Thanks Adam and Joshua for all your support and for getting our home sold for a great and fair price. You managed to quickly sell the house for a second and third time after prior offers fell through (for reasons out of your control). You’ve been great to work with and I wouldn’t hesitate to recommend you to a friend in the area!

Kristiana Β· 29 March 2023

Agent replied Β· 24 August 2024

Dear Kristiana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Great service by Anais

As a foreigner it was my first time renting property in the UK and I almost had no idea of how to start this procedure. While searching different properties, Anais has guided me to go through the necessary steps and always reponsive to my questions even a small thing. With her tremendous help, I am ready to start my new life in the UK from today. Thanks Anais!

Wakana Β· 1 October 2022

Agent replied Β· 24 August 2024

Dear Wakana KandaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

David Mauzhendi

Dear Mr. David Mauzhendi, I want to sincerely thank you for all of your time and effort in helping get us into our new home. Everything went so smoothly, and quickly than expected. Now here we are, settled in already.you’ve been a steady presence in every part of getting our home. Thank you for making this a stress-free experience.We are so thankful Romans Burnham, for the outstanding Service!

Sami Β· 29 September 2022

Agent replied Β· 24 August 2024

Dear SamiCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Thank you Andrei and Courtney.

Thank you Andrei and Courtney.We have been looking for a place to rent for quite a while now and once we contacted Romans everything fell into place. Andei found exactly what we were looking for. We couldn't have had a better experience. Everything was done in a friendly, professional, and efficient manner. We would not hesitate to recommend Romans to anyone wanting to buy, sell or rent a property.

Pamela Β· 18 August 2022

Agent replied Β· 24 August 2024

Dear Pamela,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We dealt with Alfie Birch in the Uxbridge branch of Romans. I cannot speak highly enough of Alfie and his professionalism. Alfie made the process easy and stress free and really went out of his way to make finding a new home as easy as possible for us. Alfie happily fitted into our manic schedule to do viewings on rental properties, was an expert guide through the reference checks; legalities and paperwork and even ensured that a last minute maintenance issue was fixed in record time so that we could move in on time. Since we have moved in and settled Alfie has send me a friendly mail from time to time just to see how we're settling in and enjoying our new home. I would recommend Alfie without hesitation, and one day when we decide its time to move again Alfie will be the first person that I call.

Dane Β· 30 August 2020

Agent replied Β· 29 August 2024

Hi Dane Thank you for the recent 5 star review of our Uxbridge branch. It is incredibly pleasing to read your comments about Alfie and glad he could provide you with a great service. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

"Roman's" in Uxbridge have recently rented out 2 of my properties to excellent tenants, who are paying excellent rent. My first point of contact with "Roman's" was Alfie Birch, and from this very first phone call he was very professional and helpful in every way. The whole process of finding new tenants, and moving them in happened in just a few days, and so as I live in Australia it was so good to know that Alfie Birch and Dale Craft were handling everything very efficiently and I didn't have to worry at all. I am so looking forward to meeting Alfie, Dale, and the rest of "Roman's" Uxbridge team, on my return to England.

Gloria Β· 30 August 2020

Agent replied Β· 29 August 2024

Hi Gloria Thank you for the recent 5 star review of our Uxbridge branch. It is very pleasing to read your comments and glad Dale and Alfie could provide you with a great service. We will be sure to pass the feedback on. Kind regards Romans

5/5

Google

I placed my property on the rental market early January, perhaps not the optimum time to do so as activity tends to be slow, however Alfie Birch from the Romans Uxbridge office quickly and pro-actively got onto it and soon identified suitable tenants, who have since moved in. Alfie was enthusiastic from the start and oversaw the entire management process, answering a good number of questions that arose. Alfie and the entire team at Uxbridge are thoroughly professional and reliable in all manner of the property rental business and I will continue to do business with them into the future, as I have for many years now.

Les Β· 30 August 2020

Agent replied Β· 29 August 2024

Hi Les Thank you for the recent 5 star review of our Uxbridge branch. It is very pleasing to read your comments and glad the team, in particular Alfie, have been able to provide you with a positive experience. We will be sure to pass the feedback on. Kind regards Romans

5/5

Google

Zara you are an absolute legend. we had been looking for a place to rent for some time and had bad experiences with other letting agencies the staff where rude and didn't turn up to viewings so we decided to try Romans in uxbridge. that is where we met Zara she found us a place to view and arranged the viewing same day. we got to the property and met Zara face to face she was very polite and professional and helped us with everything from then on within a week we had moved into our new home and are loving it if it wasn't for Zara and the team we would still be trying to find a place we could call home. really good service and would highly recommend them to anyone. thank you Zara from the cartwright family.PositiveResponsiveness, Quality, Professionalism, Value

Shaun Β· 30 August 2020

Agent replied Β· 29 August 2024

Hi Shaun Cartwright, Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Romans Estate Agents Uxbridge

5/5

Google

Without Zara from Romans, I literally would not be where I am today, in my first flat! From the viewing to receiving the keys yesterday, Zara ensured that all my questions were answered, that she was always easily accessible, and that I had the most pleasant, stress-free experience finding my first flat. So much so, in fact, that when I had missed the chance to make a deposit on the flat, she called me at the first opportunity to inform me that the flat was available on the market again. This demonstrates not only her incredible accountability, but also her genuine and personable personality, which enables her to connect with those she works with in a personalized way so as to better help them and provide them with a sense of reliability and ease in the process. These qualities in Zara were further accentuated in her regular calls, checking up and updating me on new developments and her overall friendliness in every interaction. Thank you, Zara (and Romans), for everything you’ve done for me!

Marie Β· 30 August 2020

Agent replied Β· 29 August 2024

Hi Marie Thank you very much for taking the time to a write a review of your recent experience with our Uxbridge branch. It's incredibly pleasing to read your comments about Zara and glad she could provide you with a excellent service. Don't hesitate to be in touch if you require anything further. Kind regards Romans

1/5

Trustpilot

Dear Romans

Dear Romans Another angry and unsatisfied Romans- Bracknell Tenant. Sadly the rate is the least provided. I would rate Romans 0. Why are tenants charged for things they have not damaged?? And How come Romans still get away?? Maybe someone brave enough has to commit suicide for this to change?? Being charged Β£155 for nails in the walls.??? Never put pictures up in a renting accommodation. Wouldn’t even know how to insert a pin. Was nearly charged for a missing freezer tray yet evidence was there in the inventory- no apologies nothing, Donna B- hope you get rich and this money changes your life- oh wait thus the money Romans refunded me when l moved in due to the incompetence of Danniella Rose- so basically Romans is claiming it back. Should have taken them to court for attempted manslaughter- maybe then they can make changes. Disappointed is the les l can say. Always draining Tenants. Renting private is not a choice. I bet the landlord is unaware of these charges and all going into the property manager’s tax free pocket. I have sent the current tenants both inventory’s hope they don’t get charged for the same things. Tenant helping another tenant. I’m sure they will find this useful. Donna enjoy my money worse that lm currently unemployed. I think this is why they use different clerks from check in and out. Careful Tenants if you have Jess M on your check. In it with Romans- she’s the weapon they use to retrieve the money. Most rude and disrespectful person. Not at all happy.

Cynthia Β· 21 August 2020

Agent replied Β· 24 August 2024

Dear Ms Kasabwa, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Bracknell office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please email customerrelations@lrg.co.ukKind regards, Mandy Klopper, Customer Relations Team

5/5

Trustpilot

Romans Windsor

I have found Romans Windsor to be a great lettings agency. Everyone on the team is helpful, responsive and reassuring, supported by a great Manager, Sam. They work as a team and care about both tenant and landlord. Thank you.

Mrs Β· 9 October 2026

5/5

Trustpilot

We bought our first home with Romans

The move manager, Kassandra hopkins and Carl at the windsor branch have been excellent! All queries answered, the whole buying process was very smooth. My agent Molly and Carl are fantastic! I would highly recommend Romans for buying and selling. We have dealt with other agents a few months earlier and they were appalling! we were lucky to have Romans deal with our purchase. We cannot wait to move into our new home thanks to Romans! Best of luck to everyone at Romans in Windsor

Komal Β· 18 December 2024

Agent replied Β· 26 December 2024

Dear KomalCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team

4/5

Google

I am a landlord of a house share located in Uxbridge. I have been using Romans letting services for a couple of years. I have been impressed by their professionalism, communications, response to queries, and efficiency in finding tenants and managing tenancies. I would like to mention in particular Zara and Dale who I have been mostly in contact with and who have demonstrated very high professional manners.

Pierre Β· 30 August 2022

Agent replied Β· 29 August 2024

Dear Pierre, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Trustpilot

Incredible staff

Incredible staff. My property manager Megan Setchell has always gone above and beyond to help resolve any issues I might have and it’s brilliant to see this is not just specific to Megan as Chloe Chikaviro was fantastic when it came out to the checkout process. She has taken out all the stress with her efficiency. I’m gutted to be leaving Romans but unfortunately they don’t cover the area I’m moving to yet, one can only hope soon!I’d highly recommend renting through Romans and will always choose them where possible.

Sarah Β· 16 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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