Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKasim inspired confidence in me from day one by giving me different options that I had never thought of and no other estate agent offered. He also expressed how much he loved the property and its potential. That approach makes you feel he is more interested in your needs and inspires confidence. Finding a new tenant was done in quick measure and contract negotiations were facilitated by him to completion.
Kasim was totally dedicated and incredibly easy to work with.
Totally recommend Lords Associates.
Thank you Kasim and team Lords Associates.
Alfred · 23 September 2024
Agent replied · 23 October 2024
Thank you for sharing such a thoughtful review! We're thrilled to hear that Kasim's dedication and unique approach made a lasting impression on you. It's great to know that he provided options beyond the usual and made the whole process smooth and efficient. We appreciate your recommendation and look forward to assisting you again in the future. Kasim and the team send their thanks!
★★★★★ 1/5
GoogleAvoid this agent at all costs. They are unprofessional . My experience with them being a landlord for 28 years is truly shocking. Kasim pre ticked a box on the Terms and conditions when i had a choice . This in my opion is to get extra fees and to keep the tenants deposit as well as my landlord fees . They dropped the deal last minute when the client was about to sign the contract. In 28 years of dealing with estate agents this is shady business practice. AVOID and use agents you know and trust .
Diane · 17 January 2026
Agent replied · 17 April 2026
Thank you for your review.
For clarity, this was a company let, and company lets do not require deposit protection under statutory schemes, which differs from standard residential tenancies. This distinction is well established within the industry and may explain the misunderstanding.
No fee was charged or intended to be charged for holding the deposit, and no individual personally amended the terms.
With over 28 years’ experience as a landlord, we would expect familiarity with the differences between residential and company lets. We remain committed to transparent, compliant, and professional practice at all times.
Lords Associates
★★★★★ 5/5
GoogleI recently had the pleasure of working with Lord Associates for property management services. Aleena was assigned to my property, and I must say that her professionalism, communication, promptness, and dedication to going the extra mile truly set her and her firm apart.
From the outset, her professionalism was evident. She approached every interaction with a high level of expertise and courtesy, making me feel confident in her and her firm's abilities to manage my property effectively. Her attention to detail and commitment to providing top-notch service were apparent in every aspect of our collaboration.
Communication was seamless throughout the process. She kept me informed every step of the way, promptly responding to any inquiries or concerns I had. Her clear and transparent communication style fostered trust and ensured that I was always in the loop regarding the management of my property.
What truly impressed me about Lord Associates and Aleena was their willingness to go the extra mile to ensure client satisfaction. They proactively sought out opportunities to improve the value and performance of my property, offering valuable insights and recommendations tailored to my specific needs. Their dedication to exceeding expectations reaffirmed my confidence in their services and made them a pleasure to work with.
In conclusion, I cannot recommend Lord Associates highly enough for their exceptional property management services. Their professionalism, communication, promptness, and commitment to going above and beyond truly set them apart in the industry. If you're looking for a reliable and dedicated property management partner, look no further than Lord Associates.
Deepak · 16 May 2024
Agent replied · 15 June 2024
Thank you so much for your detailed feedback! We're thrilled to hear about your positive experience with Aleena and the rest of our team at Lord Associates. Her professionalism and dedication to going the extra mile clearly made a great impression. We are glad to have met your expectations in managing your property and look forward to continuing our partnership. Thanks again for your trust and high recommendation!
★★★★★ 5/5
GoogleHonestly this review is long overdue. I was quite wary of estate agents until i was luckily introduced to Lords Associates in Uxbridge. These guys are the real deal! They blew me away from the first meeting. They are professional, masterful and genuine property people. You can tell this is not a business but a real passion for them. I have to say Kasim is an impressive, experienced and yet humble operator. Hand him the keys and go away. He is super talented!! Even when we had last minute sorting out to do Khurram who handles the operations stepped in and was wonderful. I’m amazed people will use any other agent in the area. Thanks for a wonderful experience. I am grateful
Neto · 16 May 2024
Agent replied · 15 June 2024
Thank you for your glowing review! We're thrilled to hear that Kasim, Khurram, and the team at Lords Associates exceeded your expectations. We pride ourselves on our passion for real estate and commitment to our clients, and it's wonderful to know this came through in your experience. We're grateful for your trust and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleEDIT - since the below we had the pleasure of working with Arslan who has been great to work with. He kept us informed every stage of the process and went out of his way to sort out any hiccups on the way. Arslan was so proactive and always …
Vic · 17 April 2025
Agent replied · 15 June 2024
Hi Vic, thanks for the 5 star review, appreciate the time taken
★★★★★ 5/5
GoogleI had the pleasure of dealing with Rogenta for a rental property. She was extremely warm, friendly, and professional. In addition, she was responsive and answered all of my questions immediately that I had about the rental property and the tenancy agreement. I would really recommend her services as she is extremely talented and knowledgable. Thank you so much Rogenta for making an otherwise stressful process smooth and seamless. Bhavini.
Bhavini · 19 August 2025
★★★★★ 5/5
GoogleI recently rented my student house through Lords Associates and was given the option to leave a review after signing the tenancy agreement with them. As I was very happy with the service and the staff actually went the extra mile for me, I thought the least I could do is write a review.
Firstly, I am shocked to see any negative reviews as the agency, especially the member of staff I dealt with Khuram was very helpful and seemed to have a lot of time for me.
The whole deal went through very smoothly and to date I have had no issues since I moved in that have not been managed well. In the first month I did have an issue with the heating in one of the rooms and the Landlord was not very proactive in resolving my issue, however as soon as I contacted Kasim at the agency he had the issue resolved within 24 hours and dealt with the Landlord on my behalf.
Over all the agency seem very proactive and happy to help even when it may be the Landlords responsibility, therefore I cannot fault the agency or any one in the team.
Thanks guys for everything, definitely recommended and you have already helped my friends secure houses and they are all very happy.
Sara · 19 October 2023
Agent replied · 15 June 2024
Thank you Sara for your kind words. Lords Associates
★★★★★ 5/5
GoogleI can't say enough good things about Harjit at Lords. From our first meeting, it was clear she genuinely cared about finding the perfect home to rent for me and my friends.
What I appreciated most was Harjit's integrity. She was upfront about both the pros and cons of each home. When she felt a property wasn't a good match, she didn't waste our time but suggested others that were better aligned to our needs.
In the end, we found the perfect place to rent - one we never would have considered without Harjit's guidance. She made the entire process smooth and stress-free. I highly recommend Harjit and Lords to anyone looking to rent. Her commitment to her clients is second to none.
Sachin · 19 September 2023
Agent replied · 15 June 2024
Dear Sachin
Thank you so much for your kind words and glowing review! We are thrilled to hear about your positive experience with Harjit. At Lords, we pride ourselves on integrity, transparency, and a genuine commitment to finding the perfect home for our clients. We're glad that Harjit's dedication resonated with you and led you to the ideal rental. Your recommendation means the world to us, and we're always here to assist in any future housing endeavors. Welcome home!
Warm regards,
Lords Team
★★★★★ 5/5
GoogleI had to leave a 5 star rating review because of the exceptional service I received from this company especially Harjit. She went above an beyond to ensure we found a suitable property and even though we had some problems during the referencing process she spoke to the landlord who kindly approved us to have the property. This is because she believe in our vision and it was evident we were good customers. I can’t thank her enough for her professionalism and opportunity to start our business, that will be a blessing to many vulnerable children.
Keisha · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave such a wonderful 5-star review of our company, and for highlighting the exceptional service you received from Harjit. We're thrilled to hear that she went above and beyond to help you find a suitable property, and that her professionalism and dedication to your vision were evident throughout the process.
We're especially happy to hear that your business will be a blessing to many vulnerable children, and we're grateful for the opportunity to be a part of that journey. We'll be sure to pass on your kind words to Harjit and the rest of our team, and we hope to continue providing you with the same level of excellent service in the future.
Thank you again for choosing our company, and for sharing your positive experience with others.
With regards,
Lords Associates
★★★★★ 5/5
GoogleWhat a lovely team they have in this office. Friendly, professional and efficient. They helped me secure a tenancy and did a cracking job.
They Never delayed answering my queries ( regardless of how difficult the questions were - sign of a good company). Special mention to Nazneen, Farah and Khater who were outstanding.
Karim · 23 September 2024
Agent replied · 23 October 2024
Thank you for your kind words! We're delighted to hear that Nazneen, Farah, and Khater made such a great impression and helped you secure your tenancy smoothly. It’s wonderful to know that our team’s professionalism and quick responses stood out to you. We're always here to assist with any questions you may have, no matter how tricky!
★★★★★ 5/5
GoogleGood and quick response from the Lord’s associates. Arslan and Khater are really helpful and efficient.I highly recommend Lord associates of London, you are in the safe hands.
Neeraj · 17 July 2025
Agent replied · 23 October 2024
Thank you for your kind words! We're glad to hear that Arslan was helpful and efficient. Your recommendation means a lot to us!
★★★★★ 1/5
GoogleI gave this agency 0 rating as I rented one house from them and after a week I started getting issues.They are the one,I am going to contact for maintenance, customer support or anything I need help with but they are worse.I have never seem this much worse staff.They never replied for my email and never picked calls if they do pick then always the answer is “no one in the office right now, we will call you back”, and them never got a call back.Luckily, I got number for my landlord and he did cooperate with us.But when spoke to the landlord, it came to know that they never informed him about any kind of issues that tenants are complaining about.We gave them notice period for break clause and they didn’t even reply for it.worse customer service, rude staff behaviour and nonsense way of communication whenever they rarely answer.I will never come back to them.And if anyone knows how to complain about them please do let me know.I would be thankful.
Manwinder · 17 March 2026
★★★★★ 5/5
GoogleKasim is great and takes the time to meet you and make sure everything is going smoothly. He usually calls back very quickly and has been very helpful throughout the whole process. Would definitely recommend.
Jai · 4 March 2025
Agent replied · 25 April 2025
Thank you for your kind words! We always strive to provide a smooth and efficient experience, and I’m glad to hear you found our service helpful. It’s great to know that our communication and support made a difference for you. If you ever … More
★★★★★ 5/5
GoogleI recently sold my property with Pavan at Lords Associates, and the experience was fantastic. Pavan was professional, knowledgeable, and always kept me updated throughout the process. His expertise in the market and proactive approach ensured a smooth sale and a great outcome.
I truly appreciated his friendly and approachable nature, making the entire process stress-free. I highly recommend Pavan and Lords Associates to anyone looking to sell their property.
Harnick Chahal.
Harnick · 17 December 2024
★★★★★ 5/5
GoogleI have to point out big professionalism of agent Mr Nigel. He showed me beautiful room in unbelievable area near Stockley park. I am very satisfied with every demand or question that I had for agents. Also I need to point out that Mr Khurram was always there to help me and it is one of the best agents that I had privilige to coperate with. Thank you very much and all best in future work.PositiveProfessionalism
Aleksandar · 25 August 2022
Agent replied · 15 June 2024
Hi Alex, thank you for your kind 5 star review - we hope you enjoy you new home and glad to have read Nigel was able to help you - with regards, Lords Associates
★★★★★ 5/5
GoogleWe had a fantastic experience buying our first home through Lords Associates. Both Nigel and Kasim were brilliant to work with. They were extremely responsive to all of our emails and calls and always made time for us no matter how big or small the query making us feel confident that our case was in good hands.
This alongside their cheerful attitude every time we spoke made the buying process much easier and we really appreciated all of their help.
We would absolutely recommend them both.PositiveResponsiveness, Quality, Professionalism
Rebecca · 16 June 2021
Agent replied · 15 June 2024
Hi Rebecca - Thank you very much for your 5 star review. We are happy that both Nigel and Kasim were able to take care of your requirements. We look forward to working with you in the future. With regards, The Lords Associates Team.
★★★★★ 5/5
GoogleKhurram was genuinely amazing in getting my property let to a company on a long-term basis. He actually delivered exactly what he promised. Thank you again to Lords Associates, and especially Khurram, for the great service.
D · 17 November 2025
★★★★★ 1/5
GoogleBooked an appointment with Nigel (sales negotiator) for 2:15pm who told me he will be 5-10 mins late to thehthe appointment I arrived at Barlee close at 2:25pm. Upon arrival I rang Nigel as he was no where to be found at the appointment, without an apology he told me he had left for his other appointment in slough, he blamed me for being late and rudely put the phone down on me. I was shocked and rang his office and spoke to Louie (Property Manager) confirmed the appointment was booked for 2:15pm. I insisted on speaking to the branch manager but I was told he is on annual leave upon insisting he tried to put me through to him. I asked Qasim Kashmiri (Branch Manager) what sort of cow boys does he have working for himself he then initially said he will not hear anything against his staff and tried to end the call. But after I explained him the whole situation he said he will try to re arrange the appointment. My advice to the landrods and home owners is if you ever wonder why they haven't sold or rented your house it's not because the market is bad it's because of Lord associates of Londons unprofessional and not so bothered attitude. AVOID THIS COMPANY who doesn't value it's clients.NegativeProfessionalism
Murtaza · 25 August 2020
Agent replied · 15 June 2024
Thank you for sharing your feedback. However, we would like to clarify that our services were not used by you. We do not have any record of your purchase or engagement with our company.
Furthermore, we would like to bring to your attention that we have received an email from you requesting £100 to remove this review. This type of behavior is not acceptable and goes against our company's values of transparency and ethical conduct.
We take all reviews seriously and believe that they provide us with an opportunity to improve our services. We encourage customers to leave honest and constructive feedback, and we do not engage in any activity to influence or manipulate reviews.
We request you to remove the review as it is not reflective of your experience with our company. If you have any concerns, please do not hesitate to contact us directly. We are committed to resolving any issues that our customers may have.
Thank you for your understanding.
Sincerely,
The Customer Care Team at Lords Associates.
★★★★★ 5/5
GoogleI’ve seen Lord’s all over the place but I can’t believe it took me this long to get in touch with them. First class service and have been amazing all the way. Big shoutout to Rogenta too, very knowledgable and lucky to work with her!
Anthony · 5 August 2025
★★★★★ 5/5
GoogleWould like to say a big thank you to the lords associate Uxbridge. Special thanks to Kasim Kashmiri our Property Manager who guided us from the beginning starting to viewing the property until the end handing our keys personally for the new owned house. He was always available guiding us as we are FTB and informing us about all the things that we needed to know. Would definitely recommend Lords associate to all and specially recommend Kasim as he can be the most professional reliable Property Manager. 5 stars for Kasim and Lords agent's.
Richard · 16 June 2020
Agent replied · 15 June 2024
Hi Richard. Thank you very much for the amazing 5 star review. We are glad that Kasim (Sales Director) was able to guide you and make your first time buying experience, a pleasurable one! The entire Lords team hope you enjoy your new home and look forward to seeing you soon. With regards, Lords Associates Hillingdon
★★★★★ 5/5
GoogleI purchased a property with Lords Associates and had a very good experience with them. From the initial viewing to the exchange, the communication with Kasim was great and he worked hard to push the exchange through quickly where there were issues with other estate agents (we were not selling with LA - but I would not hesitate to use them to sell in the future). Thank you for all of your help - it would not have happened without you!!
Lisa · 16 June 2020
Agent replied · 15 June 2024
Hi Lisa, thank you for taking the time to share your experience. We really appreciate your comments and delighted to have read that Kasim got you the exchange! We remain at your disposal should you require anything. Regards, Lords Associates
★★★★★ 5/5
GoogleI been dealing all my properties with lords and they are spot on getting above market price for rentals in quick turn around time .
Professional and friendly team ,Farah is one to mention for her service.
Chandra · 23 September 2024
Agent replied · 23 October 2024
Thank you for your feedback! We're really happy to have been able to help and appreciate you mentioning Farah and the team. It’s great working with you!
★★★★★ 1/5
GoogleI’m not usually one to leave negative reviews, but my experience with this estate agency was truly disappointing. From start to finish, there was a lack of communication, professionalism, and transparency. I felt ignored and undervalued as a client, and issues that could have been easily resolved were either delayed or completely overlooked. It’s unfortunate because I had high hopes for working with them, but this experience left me feeling frustrated and let down. I wouldn’t recommend them based on my experience.
Sandra · 5 December 2024
Agent replied · 9 January 2025
Hi Sandra, please email me on kasim@lordsassociates.co.uk to discuss how we can resolve, thank you.
★★★★★ 5/5
GoogleI recommend this agency 100000000000% . Moving to the UK from California was pretty daunting and overwhelming since its foreign from the states and finding a flat is so hard as an international student. Luckily , at Lords Associates they make the process so easy ! Tunde is a SWEETHEART and boy came through ! I love my little room in a very british home . And plus at the end of good coffee , they gave me a jumper ! I recommend this agency to all brunel students, international students or any one who wants the letting game to be hassle free. Thanks you guys <3
Priscilla · 17 June 2018
Agent replied · 15 June 2024
Hi Carmen - thank you for the great 5 star review. We love when customers are happy and hope that you enjoy your stay. If you need anything else, please do not hesitate to contact us - regards, The Lords Associates Team
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