Trusted Agent profile
★★★★★
101 reviews across 3 platforms
Unit 33 Forestside Shopping Centre, Upper Galwally BT8 6FX
Ulster Property Sales (Forestside)'s Upper Galwally office at Unit 33 Forestside Shopping Centre is rated 4.4 out of 5 across 101 reviews on three platforms, including 62 Google reviews rated 4.5. The 10 Facebook and 29 Trustpilot counts are for the whole business. Checked 9 October 2026.
62
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
29
Reviews on Trustpilot
Business-wide
Every review we hold for the Upper Galwally office, from every platform, shown as written. First names only.
5/5
GoogleWe have just sold our home with UPS Forestside who have been extremely professional, knowledgeable and have kept us up to date throughout the process. The team are so knowledgeable in everything and a particular shout out to Therese who was literally there to help with everything.
5/5
GoogleAndrew and Anton at UPS Forestside were an absolute pleasure to work with. They’re efficient, thoughtful, and bring a really reassuring, friendly approach to everything they do. Their steady support made the whole process feel easy and well looked‑after. I’d recommend them without hesitation.
1/5
TrustpilotShambolic
Other than Lara who has been very helpful, UPS have been woeful in mediating the sale of a house. I have had prior poor experiences in dealing with this company and would never consider buying a house on the market with them again.
5/5
GoogleI purchased a property recently and the service was excellent. Therese was great for keeping me updated and ensuring everything went through in a timely manner. Everyone in the office are friendly and helpful. I highly recommend.
5/5
FacebookUPS were superb - they did the viewings, secured a good price and the sale went through without an issue. Therese kept me informed of what was happening the whole way through the process and I couldn't be happier with UPS. Thanks to you all, especially Therese!
5/5
GoogleWould recommend UPS at Forestside. Did a great job selling my father's house. Always on the ball keeping me updated, and very polite and friendly.
5/5
FacebookA MASSIVE THANKYOU to everyone at UPS Forestside for the professionalism, efforts and interactions in both selling my property and purchasing a new home. This period has been stressful enough but to move house during COVID was a very difficult challenge. But thanks to the team at UPS Forestside for their persistence and dedication to get the sale of my house and m new home over the line - I cannot speak highly enough of the team!!! Big kudos especially to Hollie, Denise, and Andy for all their efforts and keeping me up to date. I would definitely recommended the whole team at Forestside to help buy and sell their house! Thanks again all 👍
Many thanks Gary for the kind words, we really appreciate them and thank you for trusting us with the sale off your home. Hope you enjoy your new purchase also!🏠
5/5
GoogleFantastic team of people. Friendly, helpful and very patient!! From start to finish Conor and the staff were top notch and very professional. Couldn’t ask for a better estate agent for selling a property! Thanks again for seeing us through our journey!!
5/5
GoogleFriendly staff. Anton is a pleasure to deal with for viewing and Adam liddell is the best mortgage advisor I've ever dealt with. Highly recommend
5/5
FacebookI was daunted when I inherited my uncle's house, but my solicitor recommended UPS, and he was right to do so. I was impressed by their professionalism, from the valuation of the house, the production of high quality photos for the brochure, taking care of all viewings and keeping me informed at every step of the process. a big thank you to the team at Forestside.
Thank you Lynne, your kind words are very much appreciated by all off the staff!.
5/5
GoogleGreat service and a smooth sale. Nothing was a hassle for the ups team
5/5
GoogleVery professional and courteous service. Kept us informed of the process involved and of any developments or issues. Special thanks to Hollie and Denise for their hard work and patience. Great estate agent
5/5
GoogleWe recently bought and sold through UPS forestside. We couldn’t have asked for a better service. They advocated for us, both as a seller and a buyer. I never felt that they were taking advantage of us, or people interested in buying our …
5/5
TrustpilotOnce again Tom and team ensured the…
Once again Tom and team ensured the sales process was plain sailing. Highly recommend 👍
1/5
GoogleNot very trustworthy
5/5
GoogleWith regards to the sale of my late mothers property, I wish to express my total satisfaction with the professionalism, outstanding communication and customer care. All the staff are for sure value added to this business, I would highly recommend UPS.
5/5
GoogleThe UPS team provide an excellent service. They are professional, dedicated, and truly went above and beyond to make the process seamless. Andrew Haylett’s expertise and attention to detail made all the difference. Thank you for your help!
5/5
Trustpilot"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"
I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way.
5/5
TrustpilotExcellence rarely seen nowadays
We have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Their communication is excellent, and they are punctual and courteous. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.
1/5
TrustpilotWhat a bunch of lazy con artists
What a bunch of lazy con artists. As tenants we were treated as lesser humans, told that we must keep our obligations even though they constantly ignored their own contractual obligations to the outside of the building resulting in damage to the property through neglect, sending out amatuer ''handy men'' who pretended to fix problems, but in actual fact did nothing, then attempted to blame the the issues on next door neighbours rather than take responsibility. If i were a landlord i would be suing for the inaction leading to the damage to the property, and as a tenant suing for negligence. STAY WELL CLEAR!!
1/5
TrustpilotI have never used them to sell a…
I have never used them to sell a property but I would be reluctant to use them as my experience as a prospective buyer over the last 20 years. I have never known to know s estate agent so lack lustre in following upon enquiries, i have had to pester them to arrange viewings, bids not been passed to the seller etc, they really don't seem that fussed for the business.
5/5
FacebookGreat experience with UPS. Holly updating me regularly. All staff very helpful. No issue too big. Glad to finally be in our new home.
Thank you Sarah, we appreciate the feedback!. Enjoy your new home!
4/5
TrustpilotUPS outrank other NI Estate Agents.
UPS are the only estate agent that I've ever had contact with that were professional and proficient throughout. I've used others such as CSM, Keyone Property and Morton Pinpoint who all failed to meet their professional obligations in comparison to Ulster Property Sales. I would recommend that any person chooses UPS over their competitors - If the competitor is named above, I would strongly suggest convincing property owners to move their business to UPS instead.
5/5
TrustpilotExcellent staff and service
Excellent staff and service. Paddy is great and would highly recommend Ulster Property Sales to others. Katie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ulster Property Sales (Forestside)'s Upper Galwally office has 101 reviews across three platforms: 62 on Google, 10 on Facebook (across the whole business), 29 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Ulster Property Sales (Forestside) is rated 4.4 out of 5 across all 101 reviews, and 4.5 out of 5 on Google from 62 reviews, checked 9 October 2026.
Ulster Property Sales (Forestside), Unit 33 Forestside Shopping Centre, Upper Galwally BT8 6FX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.