Morris Homes Ltd Upholland reviews

★★★★★ 5/5

Trustpilot

Greenlakes rise

Had a pleasant experience purchasing my Morris home , Nicky in sales was easy to deal with and answered all my questions . I expected a few problems as it is a new build but so far only little things that have been rectified quickly by the site agent ,Jonny ,no request was too much trouble , this makes your biggest purchase you ever make much easier and pleasurable . Every new house purchase will have faults regardless of the developer but if you have a good team working together to rectify any problems you are more likely to return and recommend the developer. I would purchase another Morris home if I was to move again

Joanne · 6 July 2021

★★★★★ 1/5

Trustpilot

Morris homes .what can I say .not good…

Morris homes .what can I say .not good stuff thats a definite. Bought the property of the plan because of the nice plot .sold the dream and they took the money .at first started to do the snags .then passed over to customer care .what a joke not fit for purpose.emailed them regarding issues .just got an automated reply .then saying sorry about the delay .then it gets worse .started to build further homes at the rear of the property. Found out they bought the extra land and never informed any residents. We where all duped into buying the houses off plan of the site morris homes had different plans to build extra .totally kept in the dark .I would never buy another property from this company .stay well clear ..

Gordon · 4 July 2021

★★★★★ 1/5

Trustpilot

Morris homes great sales people but…

Morris homes great sales people but some poor managers and customer care.Site Manager won’t speak to anyone even when you have problems. Assistant site managers was great with snagging but left after a couple of weeks. After that nothing but problems no one interested on site and liars. Customer care manager came out promised with a contractor what needed doing workmen turned up the next day had been told to do half the job. Happens over and over. Had a new Redrow home before different quality 10/10 wouldn’t buy from Morris again

Gary · 10 June 2021

★★★★★ 5/5

Trustpilot

Excellent Service

I visited Bartle Meadow in Preston and must say how very impressed i was with the site. The information i received from the salesperson, Julie, was second to none. She was very knowlegable and very helpful. Overall very satisfied with everything. Well done Morris Homes

Sylvia · 21 July 2024

★★★★★ 1/5

Trustpilot

Profit seeking company - same like all the others.

Profit seeking company - same like all the others.Sales people are well trained into selling you the dream but as soon as you move in the "customer care team" they will NOT care. You will be stuck for months waiting to have anything fixed/resolved and there will be many snags. They are playing on time! Since you have 2 year warranty they will delay contacting you and resolving matters.Expect cheap Chinese- made finish which will wear off or fall apart the moment you touch it. Leaks will be happening and constant water pressure problems. The appliances they fit are not good either. Washing machine will be gone in less than 2 years, the boiler will give constant problems and there will be no stainless steel finish - that's just the paint and it will come off in a few months. The garden will flood and it will be rough and uneven with all the rubble tight underneath the turf. The turf will not survive unless you invest a lot of product and effort into it. They have such a high staff turnover that even if you meet a reasonable person there, they don't tend to stick around for long.NHBC is entirely useless too as they are paid and maintained by developers. I would not buy from Morris again.

Ita · 18 May 2021

★★★★★ 1/5

Trustpilot

Unhelpful, generally unprofessional and difficult to deal with

Failure to maintain apartment building, customer service unhelpful, generally unprofessional and difficult to deal with. Quality of materials in luxury apartment were high, but installation was sloppy, rushed, and aftercare was poor. At one point a kitchen cupboard panel came loose and hit me on the head, as it had been poorly glued into place rather than fastened.Have had to bring in my own tradesmen to deal with issues, but it would be much nicer if a Residents' Management Company (RMC) was setup as the lease dictated, that way we'd never have to deal with Morris Homes again.If you're going to buy from Morris Homes, all you need to remember is this, it'll never get better than the buying experience.

Adam · 17 May 2021

★★★★★ 5/5

Trustpilot

We purchased a Malham in mid 2020

We purchased a Malham in mid 2020. Our experience has been extremely positive. Morris Homes have been very helpful all the way through our new home buying experience. They supported us from our first visit to the marketing suite, through the sale of our old property as well as after sales helping fix any snags. We have been impressed with the build quality and the layout suits our needs perfectly. I would definitely recommend purchasing a property from Morris Homes.

Wayne · 10 May 2021

★★★★★ 1/5

Trustpilot

Dont buy property with Morris homes...zero warranty

Bought an property with Morris homes Dec-2019. my honest recommendation, NO-NO1.Sales and handover : Good2. Quality of build: Below average a. Leaks in Washroom - not fixed till now, b. Wrong size Patio door and Lounge door - not fixed till now/ we have to keep heating on to avoid cold inside the home, sound proc. sound proof of rooms - horrible3. After sales service - awful/horrible. Absolutely not aware how to fixHappy to show my property , if any want to view before you purchase with Morris homes.

Anny · 19 April 2021

★★★★★ 5/5

Trustpilot

Good experience

The sales assistant was friendly, helpful and informative. The show homes were beautiful and the location is handy for transport links. Some of the units in the kitchen could have been fitted correctly, as they were not straight. However, this was purely cosmetic and did not detract from the house itself.

Mr · 16 March 2024

★★★★★ 5/5

Trustpilot

I recently bought a house on the Formby…

I recently bought a house on the Formby Morris Homes plot and from day one it has been a smooth transaction, Claire and David have done everything to make sure we have been fully satisfied, couldn’t thank them enough

Henry · 10 October 2024

★★★★★ 5/5

Trustpilot

Well worthwhile visiting if you are thinking of buying a new Morris Home

Visited the new show home in Pavilion Row today, beautiful homes which are the best quality, shown around by Margie who is so lovely and welcoming, and informative as were all the staff.A really worthwhile visit if you’re thinking of buying a Morris home, even my husband was impressed.

Susan · 19 April 2024

★★★★★ 4/5

Trustpilot

St Michael's Park - Northampton

Having completed the process of choosing a plot and gone through the choices with Jeanette and Aimie in the marketing suite. I am delighted to advise that they were always warm and friendly whilst maintaining a professional reassuring demeanour.They were both quick to get responses to our many varied queries and always approachable. We've now been living on the estate for 6 months and delighted with the choices. Thank you.Steve & Rhona

Why · 2 July 2022

★★★★★ 5/5

Trustpilot

Buying our first home - Upton Dene

We bought our first home in December 2020 on the Upton Dene site.Karen in the sales office was very friendly and helpful throughout the buying process and always quick to respond to any queries that we had.Since moving in Barrie has looked after us and very quickly resolved any initial snags we had. He would always knock to keep us updated as to when people are coming in to the house to do the little jobs we asked and to check if it was appropriate and ok with ourselves.Really happy with our purchase, the buying process supported by Karen and also the immediate after care provided by Barrie.Thank you both! Matt & Hannah

Matt · 15 March 2021

★★★★★ 5/5

Trustpilot

St. Mary's Park

We found our experience of buying a property through Morris Homes to be relatively stress free. We were very impressed with the level of service we were given from their staff, on site,especially, Jo and June, in the Sales Office. Nothing was too much trouble, they gave us excellent advice and were very obliging. Moving forward, Sean, their Site Agent, sorted out all our snagging issues quickly and too our satisfaction. Even the lads on-site were cheerful and always asking how things we were. Would certainly recommend Morris Homes.

ER · 8 March 2021

★★★★★ 1/5

Trustpilot

Tarmac Problems

I moved into my Morris Homes property in summer 2019. Our tarmac driveway was surfaced about 2 months later. The tarmac was laid incorrectly by Morris' contractor and we have large hideous streaks of tar all over the surface, as well as holes. I complained to Morris Homes straightaway and they said it was "within tolerance".Around 6 months ago, Morris Homes attended to a problem at a neighbours property, in which they'd leaked oil and chemicals all over my driveway. I complained to Morris Homes and they sent someone out to clean it up. They used a pressure washer and as a result of improper use, they badly scarred the tarmac. I complained again and requested that Morris Homes resurface my driveway afresh given the streaks of tar, the holes and the now scarred appearance. They said no. They had my money when I moved in, before the tarmac was laid. Their attitude towards homeowners is disgraceful and I would not recommend them to anyone.

MorrisHomeOwner · 4 March 2021

★★★★★ 1/5

Trustpilot

Tarmac issues

Driveway gone wrong. Morris Homes’ contractors did a dreadful job laying our tarmac. There’s unsightly streaks of bitumen all over the surface, holes, and damaged kerb edging that was marked blue for replacement, but was never replaced. And to top it off, one of their vehicles parked without my consent on my drive, leaked oil and chemicals, and Morris Homes’ response was to blast it with a commercial high power pressure washer. Now it’s scarred and crumbling and Morris Homes are refusing to re-surface it. It looks a mess. Once they have your money, they’re not interested in helping you, or fixing right clear and obvious defects. I wouldn’t recommend them to anyone! They’re more interested in what they can get away with to get the house built and sold in the quickest time possible. Just awful!

MorrisHomeOwner · 4 March 2021

★★★★★ 1/5

Trustpilot

UTTERLY SHAMBOLIC

UTTERLY SHAMBOLIC! I’ve been waiting 18 months for a replacement front door as my current and original door is badly bowed, let’s in rainwater and wind and is badly painted. I often wake up to a puddle of rainwater in my hallway. 3 different people have attended my property over the past 18 months to replace the door, only for the new door to be the wrong size or the wrong style.In addition to that, Morris Homes did an abysmal job laying my tarmac and have since damaged it.I wouldn’t recommend Morris Homes to anyone. They’re more interested in what they can get away with, which is the bare minimum.

MorrisHomeOwner · 4 March 2021

★★★★★ 5/5

Trustpilot

Hannah was very helpful and came up…

Hannah was very helpful and came up with several solutions to our particular situation.

Dianne · 11 June 2023

★★★★★ 5/5

Trustpilot

Visited Houghton Grange in search of…

Visited Houghton Grange in search of the elusive new home with a large garden. Trish couldn't have been more helpful walking us to the plots and around the development. She showed us floor plans of the available plots and answered all our questions.

Frankie · 30 July 2024

★★★★★ 4/5

Trustpilot

Excellent service from Morris Homes…

Excellent service from Morris Homes Greenlakes Rise at West Wixams. Really pleased with the house, the estate and the kind and professional sales team especially Nicky in the sales office. Would definitely recommend.

Leon · 27 October 2020

★★★★★ 5/5

Trustpilot

Ali and Jane at the Beacons

Ali and Jane at the Beacons. What a lovely friendly pair. That fight your corner when you need them to. Couldn't fault them. Answered every question and query we had quickly. Put our minds at rest and made us feel very welcome. Move in day was a bit of a nightmare however this was NOT fault of Morris homes. Jane I will be forever grateful for your kindness shown. Again thank you. If anyone is thinking of buying a new build but worried about what you hear in the news or on TV about disasters. Buy a Morris home, their homes are beautiful snagging is done as fast as it can be even during Covid. So far the level of customer service we have received from the start has remained through the purchase. I really hope it continues. Would strongly recommend.

Virginia · 13 December 2020

★★★★★ 1/5

Trustpilot

AVOID GO ELSEWHERE

AVOID GO ELSEWHERE. Morris homes are a complete joke. We moved into a new build in March 2020 on Waterside Village. The workmanship is not even to an OK standard. Walls are not even flat, glass in windows scratched and chipped, Brickwork uneven and some bricks cracked, ( we later found out the bricklayers who built mine and 2 neighbors' houses were fired due to poor workmanship). Door frames not packed solid and has expanded an inch due to a baby gate ( never had this problem in any other house I have lived in). Glue and chips to kitchen worktops, Paint on carpets, Silicone work poor, Fences, not even 6ft, Drain pipes cracked, Board marks showing through the plaster. Best of all Morris is unwilling to rectify these issues as they weren't on the 7-day snag list. Like come on do you think I really went around, made my walls uneven, scratched and chipped my windows, Smashed a few bricks on my property. Like, come on seriously!!!!! The site managers Tristan and Rob over promise and under deliver a lot, Don't listen to anything they say, They talk a lot of sh**e. Honestly people avoid them.

Mr · 10 December 2020

★★★★★ 5/5

Trustpilot

New build with Shelbourne estate

We moved in in our new build house at Hunsbury Grange in Upton! It's amazing so far and couldn't mention Jess and Lynne support from start to finish of our journey!!! Always being so supportive and positive! I feel that with Jess we are like family now!!!

Alina · 5 May 2024

★★★★★ 1/5

Trustpilot

Poor build Quality

The build quality of Morris homes is very poor, if you intend to buy one just be aware of this then you won't be disappointed when you are in....forget trying to complain customer care are not interested. I own a toaster with a better guarantee than my hose!

Andrew · 15 April 2024