Cubitt & West Uckfield reviews

★★★★★ 5/5

Trustpilot

A great service and lovely staff!

I contacted Cubitt and West Southsea and spoke to Claire when we were having no luck what so ever finding a property and kept missing out on everything before even getting the opportunity to view. She arranged for us to have an appointment with the mortgage advisor they work alongside so we could be prioritised as "hot buyers". Other than for the sake of getting on the hot buyers list, I didn't think we needed this service but I'm so grateful Claire recommended it as Wayne the mortgage advisor has turned out to be so helpful that we have decided to continue with him over our initial advisor. Claire went out of her way to ensure we got early viewings on suitable properties and has just generally been lovely, sincere and reassuring. I have been so impressed with the service Cubitt and West offered and would have liked to buy with them but in the end the right property came up elsewhere. Would highly recommend them for fantastic service and staff that come across as trustworthy and personable.Thanks for all the help!

Al · 21 April 2021

★★★★★ 5/5

Trustpilot

Great service, great people

I would like to say a huge thank you to Julie bramble who has provided us with impeccable service throughout the purchase of our forever family home!! She has been, friendly, polite and professional throughout, always ready to answer questions and keeping us regularly updated throught the process. Also thank you to Mo from the waterlooville branch, who's assistance with the purchase and the probate issues was invaluable. I can not thank them both enough!!

Kelly · 2 March 2022

★★★★★ 5/5

Trustpilot

Invaluable local knowledge …

Elouise and her team have been excellent when handling both my recent purchase and a sales listing. Their knowledge of the localMarket and the properties is invaluable. They really care about your transaction and this shows is their attention to detail

Pip · 16 September 2024

★★★★★ 5/5

Trustpilot

Excellent estate agents

We chose to use Cubitt & West Fiveways to sell our flat as we had bought the flat from them five years earlier and had been impressed. We were not disappointed - from the very beginning, our experience was excellent. The photographs and marketing of the flat were very high quality and we had multiple viewings leading to offers on our open day. Unfortunately, due to Covid, our chain fell through more than once for reasons out of our control. Every time, the team at Cubitt and West Fiveways were reassuring and found us new buyers very quickly. Each member of staff was highly professional and friendly - we always felt valued and knew everyone had our best interests in mind, rather than simply looking for a quick sale. The team were very communicative, gave great advice and were easy to get hold of whenever we had a question. During the time that we were selling, we mostly dealt with Ebba Morley, the senior branch manager. Ebba was incredibly efficient, knowledgeable, professional and kind - she went above and beyond to help us secure the right buyer and even advised us with our onward purchase which was through a different estate agent. Due to Covid, the process of selling our flat took longer than originally expected but the quality of service we received never dropped. We would wholeheartedly recommend Cubitt and West Fiveways to anyone selling or buying a property and cannot thank them enough for all their hard work.

Hannah · 26 March 2021

★★★★★ 5/5

Trustpilot

Friendly, helpful and supportive

Kerry-Ann at Cubitt & West has patiently guided us through the sale of a property that that we were selling as executors. There were some unexpected complications along the way which Kerry-Ann helped us deal with without fuss. We were very disappointed to lose our first buyer after a long and protracted effort to keep them, but Kerry-Ann managed to keep our spirits up and found a new buyer, at a better price and arranged a very quick turnround from offer to completion which we were delighted with. Kerry-Ann was friendly, helpful and supportive throughout the transaction, always keeping us well informed and checking in on us when things were dragging on. I wouldn't hesitate to use her again.

Pru · 23 March 2021

★★★★★ 5/5

Trustpilot

Pulborough Branch

I wanted to write a review about the positive experience I had with the Pulborough Branch, buying our new property. Tara, Martin and Kirsty were extremely amenable and helpful through the process and met us on a number of occasions to deal with various issues. They also made some very helpful suggestions and recommendations that put us in a better moving in position, which we were very grateful for. Thank you to the entire team for making the house buying process more bearable from start to finish!

Jo · 17 March 2021

★★★★★ 5/5

Trustpilot

Excellent from Start to finish.

Excellent from Start to finish.From the initial phone call to the first visit.Abbie and her team dealt with everything. We found no fault in their service whatsoever, an absolute pleasure to work with.We will definitely use them again.

Mr · 27 October 2024

★★★★★ 5/5

Trustpilot

Stephen and the Woodingdean Team

Having spoken to several estate agents I decided to use Cubitt & West because I had used them 3 times before but also because I was selling a property this time I didn’t live near to and they offered to have a set of keys so I didn’t have to keep travelling.Stephen and his team at Woodingdean made it as painless as it could be. They kept a set of keys and met not only people looking to buy but also let in tradesmen when needed as the property was empty.It wasn’t a smooth ride with regards to the first buyers pulling out but Stephen had it sold again within 24 hours.I was kept up to date regularly with phone calls and updates on the website (never done that before but having an account online to see updates was helpful).All in all a good positive experience and would recommend to friends.Thanks Stephen and Team.

Sarah · 15 March 2021

★★★★★ 4/5

Trustpilot

Natasha Burke-Krause FOR MANAGER PLEASE :-)

Natasha Burke-Krause is aposluty amazing. Moving and surching new home is anyway stressful process by itself ,I was very lucky to have Natasha by my side. That girl has the most kind and genuine aproach. She was leading me from begging till end in a such kind manner that I can't recommend her enough. Others in cubitt&west should take her as a TRUE LEADER and example how you deal with people in coustomer service. I hope I will see her somewhere soon on top of the company because that is kind of leader that you want to have. Good luck girl you deserve the best. And thank you for all.

Brunna · 13 March 2021

★★★★★ 5/5

Trustpilot

Just started the process of purchasing…

Just started the process of purchasing a property and have had a really great experience so far, with very respectful, helpful and kind staff. Robin and Nicola have been so patient with my phone calls and emails and so efficient in communication. Keeping me updated every step of the way, and Maddison has been so efficient and helpful. Would certainly recommend!!!

CF · 18 July 2023

★★★★★ 5/5

Google

Cubitt and west in uckfield have been fantastic and the customer service from Fred and Richard has been outstanding. I couldn’t recommend a better agent to sell through! They supported me every step of the way and kept me updated continuously. I Would definitely use them again.

Millie · 26 May 2024

★★★★★ 5/5

Trustpilot

While it took a while to sell our house…

While it took a while to sell our house due to economic climate, the team were always very helpful. Once the house was sold we were kept fully informed of what was happening. Julie was also constantly keeping in touch with our buyer's solicitors who at times were very slow. We do not plan on moving again but would definitely recommend them

MRS · 14 June 2023

★★★★★ 5/5

Google

Thank you so much Fred for finding the buyer for my parents house! Both you and Jordon have kept me in the loop all the way through and talked me through the proceedures back and forth, with knowledge and humour. All of the staff, from Richard, who I signed on with at the start, who sat and carefully talked me through my options have been lovely to work with. Many thanks. You have been the best Estate agents Ive worked with ever! Would not hesitate to recommend.

Veronica · 26 April 2024

★★★★★ 5/5

Trustpilot

Very helpful

Dan was very helpful in showing us a property that we found that we liked. Two viewings were held so all the prospective tenants could see the property. We were able to negotiate the fine details and smoothly commence the moving process. Everything went well.

Ryan · 21 June 2024

★★★★★ 5/5

Trustpilot

Cubitt & West in Uckfield

Cubitt & West in Uckfield. I cannot thank them enough for their professionalism and efficient work for selling my house. I had issues with another estate agent, but when Richard and his team took on the property it sold within 2weeks. We had no issues and everything went smoothly. Thank you. Highly recommended.

Sophie · 13 January 2024

★★★★★ 5/5

Trustpilot

That a HUMAN is always there ready to give advice. a

Marcus was great, he understood my panic and emergency to rent my property due to the mortgage increase. What can I say. Marcus achieved all this in a few days. Within 2 weeks the home was let and moved into. Paperwork and tenants all made simple. Even for me. Thank you Marcus.

Jane · 1 February 2024

★★★★★ 5/5

Trustpilot

A* Star Service at Cranleigh C&W

An exceptional team who have gone above and beyond to help me. They have all made a stressful process a lot less stressful and significantly smoother. Special thanks to Kerry-Ann who has the patience of a saint and always goes the extra mile to assist you. I am so grateful for all the help and emotional support!

Emma · 27 September 2023

★★★★★ 5/5

Trustpilot

Reliable, efficient & helpful service

C&W helped us to sell our late mother's house, dealing with marketing & viewings and liaising between all parties including the buyer and solicitors. Julie Bramble, the Senior Sales Progressor, was always cheerful, helpful and efficient, replying to all queries within a very short time and prompting third parties when required, without having to be asked. Julie is an asset to the company.

André · 12 April 2023

★★★★★ 5/5

Trustpilot

Very friendly

Very friendly. Helping you as much as they can

Amber · 8 October 2026

★★★★★ 5/5

Trustpilot

Excellent communication

Shaun has been fantastic in pushing the sale of our property forward and chasing the relevant parties and keeping us updated on an almost daily basis. I had expected to do a lot of the ground work for this, after previous experience with other estate agents, but have been very pleasantly surprised to have had this burden taken off me this time! Would highly recommend and would not hesitate to use again in the future. Thank you Shaun!

Ravenswood · 18 March 2021

★★★★★ 5/5

Trustpilot

Our experience with Cubitt & West as…

Our experience with Cubitt & West as tenants over the past five years was very positive overall.

Catia · 16 August 2026

★★★★★ 5/5

Trustpilot

I found my new home through Cubitt &…

I found my new home through Cubitt & West and am very happy with my experience to date.Millie is my point of contact, having introduced me to my chosen property. And when she is not available, colleagues in the office have all been most helpful, efficient and supportive.I am more than happy to recommend.

Sian · 23 November 2023

★★★★★ 5/5

Trustpilot

5 Stars for Cailean

Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.

Andy · 17 March 2022

★★★★★ 5/5

Trustpilot

Exceptional Service.........

My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.

Sam · 18 September 2025